by Ronald Barron | Aug 20, 2024 | Uncategorized
About the Role
Roblox Game UI/UX Designer
Remote Full time
United States
Portugal
United Kingdom
Canada
India
Description
Orange Comet is seeking a talented Senior UI/UX Designer to join our dynamic team. We are at the forefront of bringing the biggest entertainment brands and IPs to content creation platforms like Roblox, Minecraft, and Fortnite. The ideal candidate will have a strong background in designing user interfaces and crafting engaging user experiences specifically for Roblox games. Applicants should have at least three years of experience in UI/UX design, with a deep understanding of Roblox’s unique platform and player interactions.
Requirements
- Design intuitive and engaging user interfaces for Roblox games.
- Create wireframes, prototypes, and user flow diagrams to communicate design ideas.
- Conduct user research and testing to gather feedback and iterate on designs.
- Collaborate closely with developers to ensure the implementation of UI/UX designs.
- Ensure designs adhere to Roblox platform guidelines and enhance the overall player experience.
- Stay updated on the latest UI/UX trends and best practices within the gaming industry.
- Step in and perform other relevant duties as needed.
Qualifications:
- Minimum of three years of UI/UX design experience, with a focus on gaming or similar interactive platforms.
- Strong portfolio showcasing previous UI/UX design work, particularly for Roblox or other gaming platforms.
- Proficiency in design tools such as Sketch, Figma, or Adobe XD.
- Excellent communication and teamwork skills.
- Strong problem-solving skills and attention to detail.
- Passionate about games!
- Bachelor’s degree in Graphic Design, Interaction Design, Human-Computer Interaction, or a related field preferred. Equivalent experience or certifications are also considered.
APPLY HERE
by Ronald Barron | Aug 20, 2024 | Uncategorized
About the Role
Title: Technical Materials Artist
Location: Novato United States
Technical Materials Artist
at 2K (View all jobs)
Novato, California, United States
Cloud Chamber is looking for a detail-oriented – Materials – Artist who has the technical understanding, and keen 3D artistic skill, to assist in the creation of high-quality materials for stylized environments, props, and characters.
You love to work out the technical aspects behind a complex material like shattered ice, magical crystals or flowing lava. You like the challenge of trying to translate a traditional art style into a shader that makes people question if it was painted by hand, or rendered in Unreal.
You will be responsible for working with the material editor in Unreal to create optimized custom materials and material functions that will be used by our texture team.
Job Details:
- Create visually stunning textures and materials for physically-based rendering.
- Work with the Art Director and Lead Materials Artist to develop materials and shaders that fit our stylized look.
- Work with Engineering and other Technical Artists to ensure our materials are performant.
- Act as a liaison between the Materials team and the Core Tech/Tech Art teams.
- Collaborate with 3D artists and designers to understand the content needs of the game.
- Work with dev and tools teams to define tools and improvements necessary to meet content creator expectations.
- Communicate effectively with team members, production and management to ensure that project goals and deadlines are met.
- Receive, give, and apply feedback effectively while maintaining a constructive attitude.
Skills, Experience and Qualifications:
- 3+ years of experience as a Texture or Technical Artist.
- Previous experience with creating Unreal materials and shaders from scratch.
- Ability to quickly prototype proof-of-concept ideas and looks based on concept or reference.
- Strong knowledge of texturing software, preferably Substance Designer and Painter.
- Familiarity with material layer systems.
- Ability to work independently with a high level of autonomy.
- Experience with shader networks and procedural texturing.
- Familiar with Perforce.
- Strong organizational and communication skills, with a critical eye for detail.
- Highly detail-oriented, deadline-driven, and able to embrace change for a fast-growing organization.
- Ability to learn new areas of development.
- Ability to collaborate with peer-level Artists, Engineers, and Game Designers.
- Ability to partner with a diverse group of personalities effectively and constructively.
- Excellent time management skills.
- Able to problem-solve and prioritize issues while developing a production pipeline.
- Self-motivated towards solving creative problems.
- You have a love for research, reference, and documenting your findings to share with the team.
- Work ethic focused on dynamism and collaboration.
- Champion of high standards, pushing for progress, embracing change, and challenging the status quo.
- Uncompromising ethics and unwavering integrity.
- Willing to uphold the values of Cloud Chamber.
- Ability to take direction well.
- Able to respond elegantly to difficult creative changes, often late in the process.
- Humble, open to coaching, an iterative process, and group critique.
- A positive force multiplier with a great team-player attitude.
APPLY HERE
by Ronald Barron | Aug 20, 2024 | Uncategorized
About the Role
Title: Business Intelligence Sr. Analyst
Location: Atlanta United States
Company
Cox Communications, Inc.
Job Family Group
Data Intelligence & Science
Job Profile
Business Intelligence Sr Analyst
Management Level
Individual Contributor
Flexible Work Option
Can work remotely anywhere in the specified country
Travel %
No
Work Shift
Job Description
Cox Corporate Services, LLC
Business Intelligence Sr. Analyst
Job Description:
Business Intelligence Sr. Analyst positions offered by Cox Corporate Services, LLC (Atlanta, GA). Interpret customer and business needs and translate these into application, system, technical, and operational requirements. Engage and participate in projects/application requirement sessions to ensure proper technical requirements are clearly documented, testable and managed. Develop current state and target state process flows, depicting the pros and cons of various system and automation alternatives. Work closely with business and boundary partners to support the application lifecycle from development through implementation/warranty. Elicit, analyze, and record required business functionality and non-functional requirements to ensure the success of a system or software development project. Engage with users, customers, and other stakeholders to extract and gather requirements. Utilize organizational methods, tools and techniques for requirements analysis. Confirm deliverables, challenges, conflicts, and expectations associated with requirements analysis, determine additional functional and informational requirements. Prepare models and documentation. Utilize specific approaches and tools for checking and cross-checking own and others’ outputs. Develop and use checklists to ensure information produced is error-free. Adequately gauge the impact and cost of errors, omissions, and oversights. Support various areas of the organization, multiple lines of the business, or a region or geography.
Minimum Requirements:
Requires a bachelor’s or foreign equivalent degree in Computer Science, Information Technology, Engineering or a related field and 4 years of experience in the position offered or 4 years of experience planning and executing software platform changes with minimal disruption to clients or ongoing activities. Also requires 4 years of experience: designing and executing plans for software installations; detailing features, functions, and expected benefits of planned changes and upgrades; integrating and communicating technical and business aspects of complex software implementation and support solutions; leading production triage efforts; executing entire projects or components of large telecom projects from start to finish; working with vendor-specific or application-specific diagnostic guides, tools, and utilities; delivering datasets and reports; and delivering concise, compelling data-and insight driven business recommendations on where and how modified decisions could lead to improved performance. In lieu of a bachelor’s degree in the aforementioned fields and 4 years of experience as stated, the employer will accept a master’s or foreign equivalent degree in the aforementioned fields and 2 years of experience as stated, or a Ph.D. or foreign equivalent degree in the aforementioned fields and experience or coursework as stated. Employee reports to Atlanta, GA but may telecommute from any location in the U.S.
APPLY HERE
by Ronald Barron | Aug 20, 2024 | Uncategorized
About the Role
Title: AI-Powered Contact Center Solutions Architect
Location: Arizona United States
Job Description:
Illinois, USA
Massachusetts, USA
North Carolina, USA
Washington, USA
Georgia, USA
View All 6 Locations
time type
Full time
posted on
Posted 25 Days Ago
job requisition id
JR104850
Genesys empowers more than 8,000 organizations in over 100 countries to improve loyalty and business outcomes by creating the best experiences for customers and employees. Through Genesys Cloud, the #1 AI-powered experience orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experiences at scale. As the trusted, all-in-one platform born in the cloud, Genesys Cloud accelerates growth for organizations by enabling them to differentiate with the right customer experience at the right time.
We employ more than 6,000 people across the globe who embrace empathy and cultivate collaboration to succeed. And, while we offer great benefits and perks like larger tech companies, our employees have the independence to make a larger impact on the company and take ownership of their work. Join the team and create the future of customer experience together.
Location: This is a US-based and work from home opportunity. The job is not limited to the locations advertised.
Genesys is seeking a highly skilled and experienced Contact Center Solutions Architect with institutional knowledge of AI services and capabilities to join our dynamic team. As a key member of our Professional Services group, you will lead the strategic solutioning efforts within our AI ecosystem, providing broad and deep expertise in technology to enable our customers to deliver on our Experience as a Service vision. In this role, you will design cutting-edge CCaaS solutions using the Genesys Cloud CX Platform integrated with advanced AI capabilities. You will collaborate closely with cross-functional teams to deliver scalable, reliable, and innovative solutions that meet the evolving needs of our organization and our customers.
The role requires broad technical understanding, strong spoken and visual presentation skills, and the ability to create and deliver highly customized demonstrations. You will position our delivery services for customers and prospects, becoming the expert in the room.
Key Responsibilities:
Technical Leadership:
- Act as the subject matter expert on Genesys solutions, leading technical, business, and architectural discussions with customers, account teams, and Professional Services Delivery leads.
Architecture Design:
- Design and develop comprehensive architecture for CCaaS solutions incorporating AI technologies such as Conversational AI, machine learning, chatbots, Agent Assist, Co-Pilots, Knowledge surfacing, and other AI technologies from the Genesys product portfolio.
Solution Implementation:
- Provide technical oversight throughout the entire implementation project lifecycle, ensuring alignment with architectural standards and best practices once deals are closed.
Innovation and Research:
- Stay abreast of industry trends, emerging technologies, and best practices related to CCaaS and AI. Contribute to ongoing innovation initiatives and drive innovation through the development of CX Cloud blueprints and accelerators.
Collaboration:
- Work closely with stakeholders across business units to understand requirements, define technical solutions, and ensure alignment with strategic goals. Engage with Product Management to influence product direction.
Documentation and Communication:
- Prepare and maintain architectural documentation, diagrams, and technical specifications. Communicate complex technical concepts effectively to both technical and non-technical stakeholders. Provide training and mentoring to the broader Professional Services organization.
Requirements:
- 8 plus years of Contact Center industry experience, with a track record in solutions engineering/technical services/pre-sales.
- Proven experience designing and implementing CCaaS solutions in a cloud-based environment.
- Deep understanding of AI technologies such as NLP, machine learning frameworks, and AI-driven analytics.
- Ability to address complex technical and selling situations with proposed resolutions.
- Strong proficiency in programming languages such as Java, Python, or similar, and familiarity with cloud platforms (AWS, Azure, Google Cloud).
Additional Technical Skills (not all required):
- Experience with AWS AI services such as Lex v2, Bedrock, Kendra, and SageMaker, or cloud AI equivalents.
- Certifications in relevant technologies (AWS Certified Solutions Architect, Google Professional Cloud Architect, etc.).
- Practical technical knowledge of a wide solution set of Genesys solutions and cloud technologies.
- Working knowledge of NodeJS and/or Python to build AI and data embedding integrations.
APPLY HERE
by Ronald Barron | Aug 19, 2024 | Uncategorized
About the Role
Sr. Solutions Engineer
United States
Global Depts – 54 – Customer Success – Deposits /
Remote
Mitek (NASDAQ: MITK) is a global leader in digital & biometric identity authentication, fraud prevention, and mobile deposit solutions. Our verified identity platform and advanced image capture solutions are built on the latest advancements in biometric recognition, artificial intelligence, computer vision and machine learning, and trusted by over 7,500 organizations worldwide. We are headquartered in San Diego, California, with operations in the United Kingdom, Spain, France, Mexico, and the Netherlands. Visit us at www.miteksystems.com.
At Mitek, we believe that teams are stronger and more innovative when they have the range of opinions and perspectives that come from diversity. Very simply, we know that diversity is a foundational strength for our organization. A diverse workforce makes for stronger teams as a wider breadth of thinking and experience broadens the power of our collective mind. Building stronger teams is foundational to serving our customers comprehensively, innovating our products and solutions, and enabling more impactful decision-making across our business.
We are Virtual 1st! Whether you choose to work remotely from your home office or in-person from one of Mitek’s offices, our practices, processes and tools are designed to enable your success. At Mitek, the Future of Work is about flexibility and preference wherever and whenever we are working.
The Solutions Engineer will play an important role in the post-sales/implementation phase of our products with our customers. They’ll work directly with the customer, with both leadership and technical personnel, in order to successfully implement our check fraud technologies. They will also be called upon in certain times to create enabling technology such as tools and/or applications that assist in the overall promotion of those check fraud technologies.
What You’ll Do (Core Responsibilities):
-
- Collaboration with internal/external teams to develop robust solutions
- Accurately scope out and communicate the project implementation efforts to the customer
- Serve as the main technical point of contact throughout the customer onboarding process
- Educate customers on Mitek product offerings, integration techniques, and best practices
- Work closely with the teams of clients/partners to understand their development environment
- Support and assist customer with end-to-end troubleshooting when issues arise
- Build software tools and applications as necessary to enable Mitek product offerings
- Capture and provide valuable customer feedback for product improvements
- Remain highly organized in a fast-paced dynamic environment
Who You Are (Soft Skills & Attributes):
-
- Self-starter and entrepreneurial mindset
- Thrives in a fast-paced start-up team-focused culture and adapts to a changing environment
- Data-driven, strategic mindset
- Logical and creative problem-solving
- Excellent interpersonal and relationship management skills
- Planning, organization, and facilitation skills
- Ability to manage and influence others (both within and outside your own direct workgroup)
- Ability to summarize complex issues simply and effectively
What You’ll Need (Required Knowledge, Skills & Abilities):
-
- Bachelor’s Degree in Computer Science, MIS, BSEE, or equivalent experience
- Must have 10+ years of relevant experience in software development, system design, or enterprise architecture with background in support or professional services
- Knowledge in web-based systems architecture, service-based architecture, enterprise application architecture
- Proven enterprise development experience
- Proven customer facing experience and solutions-based consulting
- Experience working with large data sets, Database/Data Warehouse Design and System Performance Optimization
- Experience with JSON, XML, X9 Files, ETL, AWS, Web Services, REST, Windows Services
What Would Be Nice (Preferred Skills & Experience):
-
- 5+ years of experience in the Financial Services industry
- Experience with check processing technologies
- Experience with Fraud detection solutions
APPLY HERE
by Ronald Barron | Aug 19, 2024 | Uncategorized
About the Role
Production Support Engineer
Remote
Amount is the premiere digital transformation partner for financial institutions committed to the future of banking and to creating safe and personalized customer experiences that help people better manage their financial lives. Our fully integrated and flexible platform is built on years of digital lending experience, enabling digital agility within months and a full suite of end-to-end consumer, small business and embedded finance solutions that fit the way people want to bank.
Inclusion, diversity, and belonging are core to Amount’s values, and we believe they are more than words, they are actions. We support our commitment to these ideas by empowering intrepid engagement and learning, increasing diverse representation, and fostering a culture where everyone can bring their full self to work without regard to differences. We look for people who embrace this culture.
A DAY IN THE LIFE:
The Production Support Engineering team plays a key role at Amount by ensuring production issues are managed efficiently and effectively. You will manage high priority issues to resolution following industry best practices. You’ll troubleshoot, fix, and apply workarounds to resolve technical issues across multiple platforms. Each day, you’ll interact with every aspect of our organization in order to find the best solution for our partner. Management of ticket queues, monitoring for issues and post-release validation are also a large part of this role, all while meeting our partner’s SLA requirements.
Team: This role interacts with nearly every group within the organization, including engineering, product, QA, customer success and others.
Salary: $63,000-73,000 base salary
Benefits & Perks: Check them out HERE!
Similar job titles: Production Support, Production Support Analyst, Incident Manager, Incident Coordinator, IT Major Incident Manager, Application Support Engineer, Support Engineer
WHAT WE’LL TRUST YOU TO DELIVER:
- Technical ability to deep dive into issues by querying tables, analyzing data and problem-solving
- Prioritization and triage of incoming requests/issues
- Drive incident resolution and lead conversations with cross-functional groups. Ask the right questions to help determine impact/priority and the correct route for resolution. Oversee a technical bridge, if required.
- Management of all incidents through the incident management lifecycle
- Documentation of all relevant events, getting status reports while driving decision-making and resolution
- Ensure stakeholders are updated according to predefined service level agreements
- Completion and ownership of the postmortem with appropriate root cause analysis performed
- Improvement suggestions to capture preventative measures that will avoid recurrences of incidents
- Investigate patterns that indicate larger overall issues, even if we don’t have the solution.
- Compilation of metrics on a weekly and monthly basis. Maintain dashboards for service incidents and ad hoc reporting as requested
- Play an active role during critical incidents which may occur outside of normal business hours. Nights, weekends, and holidays on an on-call rotation basis is a must
- Creation of runbooks or standard operating procedures (SOP) so we can all learn from each other and add to our knowledge base
WHAT YOU LIKELY BRING TO THE TABLE:
- Technical and/or engineering background, ideally with experience writing SQL queries
- Experience working with development teams in a fast-paced environment
- Basic knowledge or interest of any programming language such as Java, Python or Ruby
- 2 years of experience coordinating and executing major incidents, with demonstrated capacity to lead under pressure
- Previously collaborated with a wide spectrum of internal and external stakeholders
- Worked in an organization with a complex business environment
- Leadership skills with the ability to make quick decisions
- Familiar with ITSM/ITIL concepts
- You thrive being a self-starter, who can lead others during stressful situations
- Familiar with tools such as Confluence, Jira, and on-call management software such as PagerDuty and experience with error monitoring software (Sentry, Kibana)
APPLY HERE
