Communications Specialist

About the Role

COMMUNICATIONS SPECIALIST – MEMBER COMMUNICATIONS & MARKETING (REMOTE)

Fully Remote • Marketing and Communications

Job Type

Full-time

Description

MAKE A DIFFERENCE AT OCHIN

OCHIN is a rapidly growing national nonprofit health IT organization with two decades of experience transforming health care delivery to drive health equity. We are hiring for a number of new positions to meet increasing demand. When you choose to join OCHIN, you have the opportunity to continuously grow your skills and do meaningful work to help fulfill our mission.

OCHIN provides leading-edge technology, data analytics, research, and support services to nearly 1,000 community health care sites, reaching nearly 6 million patients nationally. We believe that every individual, no matter their race, ethnicity, background, or zip code, should have fair opportunity to achieve their full health potential. Our work addresses differences in health that are systemic, avoidable, and unjust. We partner, learn, innovate, and advocate, in order to close the gap in health for individuals and communities negatively impacted by racism or other structural inequities. 

At OCHIN, we value the unique perspectives and experiences of every individual and work hard to maintain a culture of belonging. 

Founded in Oregon in 2000, OCHIN employs a growing virtual workforce of more than 800 diverse professionals, working remotely across 46 states. We offer a generous compensation package and are committed to supporting our employees’ entire well-being by fostering a healthy work-life balance and equitable opportunity for professional advancement. We are curious, collaborative learners who strive to live our values everyday: leadership, collaboration, excellence, innovation, inclusion, and stewardship. OCHIN is excited to support our continued national expansion and the increasing demand for our innovative tools and services by welcoming new talent to our growing team. 

Position Overview

The Communications Specialist supports the development, management and evaluation of messages, content, and programs to deepen audience awareness and understanding of OCHIN’s mission, vision, goals, and capabilities. This role requires proficiency in writing, visual storytelling, editing, content management and project management. Depending on the communications and marketing discipline, this role may also require specialized expertise in other core functions, such as: marketing, media relations, brand design, or digital production and content coordination.

A systems thinker with a keen eye for detail, the Communications Specialist can mobilize quickly to shepherd original written or visual content from idea to production and enjoys creating opportunities for content integration and optimization in service of broader organizational goals and priorities. This role provides functional support to communications and marketing colleagues and actively seeks to collaborate with others across the organization to advance projects that support OCHIN’s mission and embodies its values.

Essential Duties

  • Storytelling and Content Creation/Curation: Draws on available data and insights to craft compelling messages, stories, scripts, and visual content that connect audiences to OCHIN’s mission, value, and capabilities. Adept at authoring original written, visual and dynamic content—and curating existing assets for content marketing—for traditional, digital, and social media channels. 
  • Brand/Message Management: In partnership with others, ensures that all corporate communications and marketing materials align to and reinforce OCHIN’s brand expression, voice, and strategic narrative. 
  • Metrics and Performance: Incorporates methods of measurement to optimize the reach and relevancy of corporate communications and marketing materials. Seeks to optimize communications and marketing effectiveness to drive heightened audience awareness, understanding, and engagement.
  • Teaming and Collaboration: Adept at partnering across teams to socialize new ideas and strategies, collaborate to build buy-in, and strengthen outcomes and drive positive results. 
  • Member Communications: Writes, scripts, and edits original member/partner content such as: newsletters, blog posts, ads and marketing materials, videos, web pages, social media posts, PowerPoint presentations, member emails or other sales materials with an eye toward meeting member needs and building interest and engagement in OCHIN programs and services by emphasizing what makes OCHIN special and distinct. Contributes to strategic and operational communications planning, member engagement, and business development initiatives.
  • Events and Program Marketing: Supports the development and coordination of materials, communications, and digital marketing campaigns to promote business development, deepen member relationships, foster brand loyalty, and drive engagement in key organizational programs, including OCHIN’s presence at industry events. 
  • Editorial Planning and Content Coordination: Supports coordination of monthly member newsletters and content or media asset management as needed. Actively contributes to OCHIN’s editorial calendar to ensure member communications are planned and purposeful and work in concert with other internal or external communications activities, as well as member-facing channels.
  • Writing/Editing: Uses industry best-practices, including AP style and SEO, to craft high-quality content and translate it across diverse member and partner audiences to maximize reach and engagement. Helps maintain core presentations, visuals, and messaging collateral used by teams across the organization to support brand/narrative alignment.
  • Analytics and Reporting: Tracks metrics for performance and engagement and provides weekly, monthly, and quarterly analytics reports to guide integrated content marketing strategy. 
  • Executive Communications and Events Support: Partners with others across the Communications and Marketing team to support executive communications, marketing, and event management as needed. 
  • Other duties as assigned.

Requirements

  • (For Specialist) Five years of experience in corporate and marketing communications, brand strategy and design (Provide a link to your Portfolio/website to view samples of work).
  • (For Senior Specialist) Seven years of experience in corporate and marketing communications, brand strategy and design 
  • A creative and strategic tactician, with solid background in brand design, brand system management, project and program management, and writing/designing/editing for a variety of channels, audiences and voices 
  • Proven background managing multiple projects, schedules, and timelines. Ability to work both independently and collaboratively to drive progress and achieve desired results
  • Ability to extract meaningful insights from data and translate findings into compelling stories, messages, and strategies
  • Advanced experience and expertise in Microsoft 365 and SharePoint tools (Canva, Adobe Creative Suite, or other design experience a plus)
  • Background in content marketing, graphic design, customer communications or agency experience.

APPLY HERE

Online Communications Manager

About the Role

Online Communications Manager

Full Time
LOCATION: Washington, DC or remote
JOB SUMMARY
The Online Communications Manager is a member of the Marketing and Communications team. He/she/they collaborates closely with all members of the digital team to reach the team’s key goals. These include increasing engagement across all digital channels, growing the supporter list with more donors and activists, and supporting the Marketing and Communications team with all ongoing campaigns. The Online Communications Manager will execute strategies across various digital channels, manage projects with multiple team members, and assist with other marketing efforts as needed.
PRINCIPAL RESPONSIBILITIES
• Jointly plan, execute, and report on campaigns across all social media channels, which includes creating original content, cultivating relevant influencers, maintaining community engagement,
planning an ongoing content calendar, and executing campaigns across Facebook, Instagram, X, LinkedIn, Threads, Tik Tok, YouTube, etc.
• Help ensure our website remains timely and engaging by assisting with ongoing content strategy implementation, including: creating, editing, and/or posting new content (blog posts, press releases, staff bios, volunteer forms, etc.).
• Help create and execute a new short-form video strategy, including content planning, recording and editing.
• Produce compelling social media content and graphics
• Assist with drafting advocacy Action Alerts and other email communications, including regional dispatches, newsletters, fundraising appeals, and general engagement emails.
• Manage the development and implementation of various online projects as needed, from idea generation and planning to final content creation and production.
• Represent the Digital and/or Communications teams in meetings with internal or external partners.
• Contribute to the design and implementation of high profile national campaigns, including America’s Most Endangered Rivers®, River of the Year, and State of America’s RiversSM .
• Utilize analytical tools to help develop, analyze and report on benchmark KPIs. Provide regular reports to staff and stakeholders.
• Work with the Director of Marketing on promoting American Rivers’ online store.
• Work with regional staff to increase their opportunities for storytelling, increase performance of
their content, and ensure timely, strategic communications to their online audiences, tracking progress and deliverables as needed.
• Works with the Associate Director, Digital Fundraising and other Development team members to plan and execute fundraising campaigns.
• Creates regular reporting and touchpoints for various staff members.
• Assists staff with digital adjacent needs, including url creation, video processing, direct mail production, and webinar promotion.
MINIMUM QUALIFICATIONS
• Bachelor’s degree and a minimum of 2 years of relevant experience, preferably in online communications, online advocacy or web content production, or a specialized degree equivalent.
• Strong knowledge of and experience with social media platforms (Facebook, X, Instagram, Tik Tok, LinkedIn, YouTube) and the emerging trends with content and engagement across these platforms.
• Experience with video creation and light graphic design.
• Working knowledge of current video practices for social channels and video editing best practices.
• Experience leading digital marketing campaigns and advocacy outreach.
• Demonstrated ability to exercise good judgment, and strong attention to detail.
• Experience working with popular CMS, CRM, and advocacy tools: WordPress, Engaging Networks, ActBlue, EveryAction, etc. HTML and CSS experience a plus.
• Proficiency with photo editing software (Adobe, Canva, or similar). A deeper body of work in graphic design is a big plus.
• Excellent written and verbal communications skills.
• Must be detail-oriented, highly organized, with strong time and budget skills.
• Proven ability to manage multiple projects, prioritize competing tasks and meet deadlines.
• High energy, flexible, self-motivated, and the ability to work professionally with staff at all levels of the organization, in person and remotely.
• Familiarity with non-profit organizations and a commitment to conservation preferred.

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Deputy Editor, Reviews and Commerce

About the Role

Title: Deputy Editor, Reviews & Commerce, The Verge

Location: Remote (US Only)

Category: The Verge

Job Description:

The Verge is seeking a Deputy Editor, Reviews and Commerce to manage a large team of editors, reviewers, and writers and oversee a crucial piece of our editorial and business strategy.

The Verge is the only publication in the world that can connect the forces that shape the technology world with the actual everyday experience of using consumer tech products. Our expertise across coverage areas feeds into our industry-leading reviews program, where we can not only help people decide what to buy but how to understand the choices in front of them.

In a consumer technology market that is increasingly concentrated and shaped by a handful of big companies, The Verge‘s reviews program is an essential and relentless advocate for actual people. Whether it’s comparing smartphone cameras, dissecting privacy policies, or musing about the future of augmented reality, The Verge’s reviews program is rigorous, thoughtful, and deeply integrated into the larger context of technology and culture.

As Deputy Editor for Reviews and Commerce, you will be responsible for overseeing The Verge‘s best-in-class reviews and commerce teams. You’ll directly manage a team of editors, working with them to assign, edit, and plan coverage around consumer tech reviews, buying guides, and how-to articles. This is an expansive remit – you’ll need to be able to jump between assigning a deals post, editing a flagship review, and refining a pitch about the intersection of AI and photography, all while planning the next weeks of our coverage.

You will also collaborate closely with other editors on how to cover product news and announcements and partner with Verge leadership and other company stakeholders to manage our audience and business goals.

As we face major disruptions to the way people discover new products, such as social video and generative search, you should be a strategic and visionary leader who can quickly change our strategy to meet audience demands.

WHO WE ARE

The Verge is an ambitious multimedia effort founded in 2011 to examine how technology will change life in the future for a massive mainstream audience.

The Verge is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

  • You will directly manage a team of editors and writers, setting the daily agenda for our industry-leading reviews and commerce team.
  • You will work closely with The Verge‘s editorial leadership team to develop and execute our reviews and commerce strategy. You will help define the mix of content, the voice, and the tone of our reviews and how-to content – both written and on video.
  • You will ensure that we hit our publishing goals and maintain our rigorous standard of quality.
  • You will work with our business teams to set and meet affiliate commerce goals while upholding our editorial standards.
  • You’ll work closely with our news and tech teams to make sure reviewers are showcasing their expertise daily.

WHO YOU ARE

You should have strong editorial and organizational skills, a great network of contacts, and unquestionable expertise in writing about technology. A sharp editing sense, an eye for a great story, and the ability to move fast and deliver fantastic work is a must. 

This is a job that demands proven experience in the fields of reviews and commerce. You should:

  • Have a compelling vision for the future of reviews and commerce
  • Have experience managing successful teams
  • Have experience reviewing products and editing product reviews
  • Have established connections with the companies The Verge covers
  • Be impeccably organized
  • Be able to take meetings in New York and San Francisco as needed
  • Have a deep passion for and expertise in consumer technology
  • Have the ability to find, assign, and follow up on compelling stories, especially those that aren’t tied to specific news cycle
  • Have track record of assigning and editing impactful, important stories 
  • Understand our audience and business data and use it constantly evolve your strategy

APPLY HERE

Senior Manager, Platform Design

About the Role

Title: Senior Manager, Platform Design

Location: Remote US

Job Description:

Reports to: Head of UX

Location: Remote US

Compensation Range: $180,000 to $200,000 base plus bonus and equity

What You’ll Do: 

The Product Design team at Huntress is driven by our mission to deliver cybersecurity to the 99%, and our process reflects that. As the Senior Design Manager for our Platform, you will lead design efforts on the Huntress Platform, which intuitively ties together all of our products and services in an easy-to-use way. As part of your role, you will be in charge of managing the Design System and the team of designers working on the Platform. Your responsibilities include establishing and upholding a unified vision for all Platform designs, ensuring consistency and cohesion across the board.

You will lead the way to ensure a human-centered approach by gathering user feedback, designing thoughtful user journeys, and crafting efficient and easily consumable user interfaces. You will validate designs through user testing, surveys, and similar methods. You will drive product development and features by collaborating with product managers and engineers to address details and craft effective user experiences. As a fully remote design team, you will take part in virtual design critiques, where you will have the opportunity to give and receive feedback on design choices.

The ideal Design Manager is passionate about human-centered, empathy-driven, accessible, and inclusive product design and embraces a fast-paced and iterative design process.

Responsibilities:  

  • Leading efforts on product and feature development
  • User Research (Journey Maps, feedback review, interviews)
  • User Interface Design and Modernization (Mockups, Prototypes, Design Systems)
  • UX Documentation (interaction rules, contributing to design system, Workflow Design)
  • Sitemap improvements (Information Architecture)
  • Build and manage a small team of designers. 
  • Provide constructive feedback to your direct reports while leading by example. 
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What You Bring to the Team:  

  • 8+ years of experience in User Experience Design with 5+ years of experience managing and mentoring a team of designers
  • Skilled at expressing & communicating design rationale
  • Ability to gather and analyze quantitative & qualitative data
  • Excellent web design skills, with an understanding of Web Development
  • Proven expertise in designing power-user SaaS experiences and interfaces
  • Strong familiarity with human-computer interaction psychology principles
  • Proficiency in working within an iterative design process and motivation to give and receive group feedback
  • Proficiency with design software (we use Figma)
  • Comfortable working in a high-growth environment, able to adjust priorities as business needs change 
  • An online design portfolio is required for this position
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Preferred:

  • Experience with Bootstrap & Tailwind design systems
  • Designing for or working in the cybersecurity field
  • Data visualization techniques
  • Proven track record of product modernization
  • Web Development programming aptitude
  • Previous Core Platform Design experience 
  • Degree in design, psychology, computer science, or related field preferred

APPLY HERE

Director, Product Design

About the Role

Title: Director, Product Design

Location: United States

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well. We care deeply about our customers and foster a culture where our company, employees, and Pros grow and succeed together. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros.  We also offer:

  • A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
  • Paid holidays and flexible, take-it-as-you-need-it paid time off 
  • Equity in a rapidly growing startup backed by top-tier VCs
  • Monthly tech reimbursements
  • A culture built on innovation that values big ideas, no matter where they come from
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Role Overview:

As the Director, Product Design, you shape the future of our platform by driving new initiatives and setting a high standard of excellence across the core product design organization. You oversee the design efforts across our suite of Job Execution products (selling jobs, doing jobs, getting paid, etc.) and Revenue products (get customers, manage leads, communicate, etc.), ensuring a cohesive and impactful experience for our service professionals (our Pros). You collaborate closely with Design, Product, and Engineering leaders to develop best-in-class products and innovative solutions that not only meet current customer needs but also lay the foundation for long-term success. 

You report to the Chief Product Officer and help grow the design organization by partnering with the VP of Product Design to establish best practices, provide coaching and mentorship, and lead team-building activities. Our team is passionate, empathetic, hard-working, and above all else focused on improving the lives of our Pros. Our success is their success.

What you do each day:  

  • Define the design strategy for your designated areas – currently  Job Execution and Revenue (subject to change)
  • Collaborate with key partners including Product and Engineering
  • Strategize on roadmaps and priorities with key cross-functional leaders
  • Ensure strong design practices from concept to launch, resulting in high quality, polished launches
  • Model strong communication skills and ability to influence a diverse group of stakeholders
  • Leverage data and research investigations to build strong points of view on product direction
  • Collaborate directly with the other product design Leaders to ensure a coherent single Housecall Pro experience, beyond your primary product & feature areas
  • Spearhead critical efforts to improve process, craft and execution
  • Mentor, inspire, and grow members of the larger product design team
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Qualifications: 

  • 12+ years of experience successfully shipping products and features from start to finish
  • 5+ years leading teams of designers
  • Experience with current design tools (Figma, Adobe Creative Suite, etc.)
  • Experience working in an Agile development environment using tools like Jira and Confluence
  • A portfolio URL or PDF to submit with the application with examples of mobile and responsive web product design
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What will help you succeed in this role:

  • Expert in best practices in UX, design, and information architecture across responsive Web, iOS & Android
  • Entrepreneurial mindset and passion for building a business
  • Able to effectively communicate design solutions to all audiences, inclusive of executive leadership & the C-suite
  • Strong project planning, time management, and collaboration skills
  • Deep understanding of business goals and outcomes by leveraging data analytics, user testing, and research to inform and validate design decisions

APPLY HERE

Marketing Data Science Manager

About the Role

Title: Marketing Data Science Manager

Location: United States

Job Description:

Grow your career with a growing organization

Whether they’re helping people reach their long-term financial goals or providing personal wealth management strategies, every associate contributes to changing the lives of those we serve for the better. When it comes to job satisfaction, that’s hard to beat. And from a personal satisfaction perspective, you’ll enjoy the freedom to support causes that matter to you and experience a truly inclusive work environment. Your future starts now.

As a Data Science Marketing Manager for Customer and Campaign Analytics, you will lead the analytics of customer lifecycle campaigns, customer behavior, development and execution of significance testing, along with presentation of campaign results and optimization opportunities.

What you will do:

  • Design and carry out experiments to test and measure marketing campaign effectiveness, including experiment set up, establish control groups, and devise A/B tests
  • Develop and validate statistical models to measure the effectiveness of various marketing activities and predict and prioritize customer behavior
  • Analyze pools of data to discover trends, patterns, or correlations that can drive optimized business decisions
  • Work with business partners to transform customer understanding into measurable business results
  • Present findings on customer behavior and actionable recommendations to multiple audiences with various needs
  • Establish KPIs to demonstrate an increase in lead generation, sales, and additional desired client behaviors
  • Build automated dashboards and campaign readout presentations to distribute learnings

What you will bring:

  • 5-7 years of experience using data mining/analytical methods, preferably in marketing optimization
  • Experience evaluating various types of marketing campaigns
  • Hands-on experience with statistical analysis, data mining and other analytical techniques
  • Hands-on experience with data gathering/management/manipulation
  • Bachelor’s degree in mathematics, statistics, economics, data science, or equivalent

What will set you apart:

  • Strong working knowledge of statistical software and programming (R, Python, SAS preferred)
  • Expertise in SQL and Python to join and transform data into workable datasets
  • Self-starter able to adapt to changing conditions/requirements
  • Ability to work under tight deadlines
  • Clear and effective communication at various levels of the organization
  • Master’s degree in mathematics, statistics, economics, or data science preferred
  • Applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time, including CPT/OPT.*

APPLY HERE