Director, Product Design

About the Role

Title: Director, Product Design

Location: United States

Job Description:

  • Lead Zip’s Product Design Vision – Drive seamless, high-performing consumer experiences across mobile, web, in-store, and support channels.
  • Build a Best-in-Class Design Culture – Scale and inspire a high-performing team, champion human-centered design, and drive business impact
  • Remote-first opportunity for US-based employees with the option to work in-person out of our Manhattan office 

Zip is committed to a straightforward and transparent pay structure. The actual base salary will be determined by various individualized factors, including job-related knowledge, skills, experience, location, internal equity, as well as other objective business considerations.

Be a part of a team that reflects the diversity of our customers

We pride ourselves on being a workplace that provides equal opportunities to people of all ages, cultural backgrounds, sexual orientations, gender identities, abilities, veteran status, and everything else that makes you unique.

Equally, we’re committed to ensuring our recruitment processes are accessible and inclusive. Please let us know If there are any adjustments that need to be made to ensure you have a fair and equitable experience.

What you’ll bring to the team 

Education & Training:

    • Bachelor’s degree in Design, Human-Computer Interaction, Visual Communication, or a related field. A graduate degree is a plus.
    • Completion of a recognized training program in UX/UI, Human-Centered Design, or Design Leadership is preferred.

Experience:

    • 12+ years of experience in Product Design, UX/UI, or Human-Centered Design, with at least 5 years leading and scaling design teams.
    • Proven experience leading large-scale consumer-facing digital experiences in fintech, e-commerce, or other high-growth industries.
    • Demonstrated ability to create cohesive and scalable cross-platform design systems.
    • Strong track record of driving business outcomes through design, including improvements in conversion rates, user engagement, and retention.
    • Experience working in regulated industries, ensuring compliance and security while maintaining design excellence.
    • Experience as a Design Lead for a Mobile APP with a 1M+ user base.
    • Experience designing multi-product applications & experiences.

Leadership:

    • A visionary design leader with the ability to inspire and grow a world-class design team.
    • Ability to enhance design practices within the team through processes like critiques and design sprints to foster a culture of excellence.
    • Strong ability to align stakeholders across Product, Engineering, Marketing, and Business Leadership to ensure a seamless customer experience.
    • Ability to advocate for design at the executive level, influencing strategic direction and investment in UX.

Skills & Expertise:

    • Expertise in UX/UI design, interaction design, and visual design principles.
    • Deep understanding of design thinking, user research methodologies, and usability testing.
    • Proficiency in Figma, Sketch, Adobe Creative Suite, and other industry-standard design tools.
    • Strong analytical skills, leveraging qualitative and quantitative research to inform design decisions.
    • Familiarity with A/B testing, conversion optimization, and behavioral analytics to drive design impact.
    • Experience with accessibility standards (WCAG) and inclusive design practices.

Mindset:

    • Customer-obsessed, always striving to create seamless and intuitive experiences.
    • Passionate about innovation, pushing the boundaries of digital design to elevate customer engagement.
    • Data-driven and results-oriented, balancing strategic vision with executional excellence.
    • Thrives in fast-paced, agile environments, embracing change and ambiguity.

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Lead, Site Reliability Engineering, Deployments

About the Role

Title: Lead, Site Reliability Engineering, Deployments

Location: USA-

Job Description:

MongoDB’s mission is to empower innovators to create, transform, and disrupt industries by unleashing the power of software and data. We enable organizations of all sizes to easily build, scale, and run modern applications by helping them modernize legacy workloads, embrace innovation, and unleash AI. Our industry-leading developer data platform, MongoDB Atlas, is the only globally distributed, multi-cloud database and is available in more than 115 regions across AWS, Google Cloud, and Microsoft Azure. Atlas allows customers to build and run applications anywhere—on premises, or across cloud providers. With offices worldwide and over 175,000 new developers signing up to use MongoDB every month, it’s no wonder that leading organizations, like Samsung and Toyota, trust MongoDB to build next-generation, AI-powered applications.

Platform Engineering is the department within SRE that is responsible for a range of critical infrastructure and operational functions that support the broader engineering organization. Among these are our multi-cloud-provider Kubernetes infrastructure, networking, load balancing (including our public-facing edge and internal service mesh), and observability and alerting systems.

The Deployments team designs and maintains continuous delivery infrastructure to ensure reliable code deployment from dev up through prod for all of engineering (this infrastructure is composed primarily of Argo Workflows and ArgoCD). They provide the tooling that enables clear ownership of systems and facilitates self-service onboarding by development teams.

This role can be based remotely in the United States. 

The ideal candidate should

  • Have 10+ years of experience working on software and operating distributed systems, with 2+ years managing engineering teams
  • Possess a customer-focused mindset
  • Value efficiency in processes and operations
  • Prefer automation over manual process (“allergic to ops work”)

Expectations

  • Lead a team of engineers, including creating a positive culture, handling career growth and performance conversations, and proactively setting direction and removing blockers for the team
  • Help develop a world-class continuous deployment experience that allows us to quickly ship MongoDB products in a reliable manner
  • Own the onboarding flow other engineering teams follow when launching a new product or service
  • Collaborate with various other teams within the Platform Engineering organization to ensure a consistent service-onboarding experience
  • Provide internal support for our deployment systems, answering questions and addressing technical issues as they arise
  • Participate in a 24/7 on-call rotation to handle issues involving the deployment infrastructure

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Data Intelligence Manager

About the Role

Title: Data Intelligence Manager

Job Description: Data Intelligence Manager

Company: Norstella

Location: Remote, United States

Employment Type: Full Time

Job ID: R-1043

**Description**

At Norstella, our mission is simple: to help our clients bring life-saving therapies to market quicker—and help patients in need. Founded in 2022, but with history going back to 1939, Norstella unites best-in-class brands to help clients navigate the complexities at each step of the drug development life cycle —and get the right treatments to the right patients at the right time. Each organization (Citeline, Evaluate, MMIT, Panalgo, The Dedham Group) delivers must-have answers for critical strategic and commercial decision-making. Together, via our market-leading brands, we help our clients: 

  • Citeline – accelerate the drug development cycle 
  • Evaluate – bring the right drugs to market 
  • MMIT – identify barrier to patient access 
  • Panalgo – turn data into insight faster 
  • The Dedham Group – think strategically for specialty therapeutics 

By combining the efforts of each organization under Norstella, we can offer an even wider breadth of expertise, cutting-edge data solutions and expert advisory services alongside advanced technologies such as real-world data, machine learning and predictive analytics. As one of the largest global pharma intelligence solution providers, Norstella has a footprint across the globe with teams of experts delivering world class solutions in the USA, UK, The Netherlands, Japan, China and India.  

Job description and duties

Data Intelligence Manager – New York, NY. Caerus US 1, Inc. – Remote 

Lead the development and refinement of market access strategies, setting the strategic direction based on data-driven insights. Offer guidance on access plans for products or services. Manage and mentor a team of market access analysts, setting clear objectives, providing guidance, and fostering their professional development. Ensure that the team’s work is aligned with organizational goals and quality standards. Oversee the collection, analysis, and interpretation of market access and healthcare data from diverse sources. Conduct advanced data analysis to identify market trends, opportunities, and competitive threats. Stay abreast of relevant regulations, guidelines, and policies affecting market access. Supervise the creation of reports, dashboards, and visualizations that effectively communicate findings and recommendations to key internal stakeholders. Collaborate with client success team, delivery team, and off-site IND team to gather vital information and insights. Maintain strong relationships with external partners to strengthen market access opportunities. Oversee the monitoring and analysis of market dynamics, including in-depth examination of competitors’ market access strategies and pricing models. Implement rigorous data quality assurance processes to guarantee the accuracy and reliability of data used for decision-making. Telecommuting is permitted. The employee may reside anywhere within the continental United States.

Job requirements

Master’s degree in Management Information Systems or Healthcare Management. Must have three (3) years of experience working as a data intelligence analyst serving in healthcare industry analyzing data and assessing market access strategy.

Experience must include the following

  • Three (3) years of experience using QC programming for Real World Data Analytics and utilizing tools such as Tableau and Power BI, data collection analysis and visualization, SQL, Python, PowerBI, Azure Synapse, Redshift, Alteryx, JIRA, PowerQuery, Excel, SAS, VBA, Snowflake.
  • Two (2) years with diagnosis (ICD-9/10), procedure (CPT4/ICD-9/10), National Drug Code (NDC) Coding Systems for statistical modeling, econometric, and data mining tools to support clinical research.

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Accessibility Consultant

About the Role

Title: Accessibility Consultant

Location: USA-

Job Description:

Looking for a technology job where you can do good and do well? Level Access, Inc. helps companies design and enhance their digital systems – including websites, web applications, software, hardware, and services – so they are usable by people with disabilities. Our work allows organizations to provide equal access through software, training, and consulting solutions!

As our Accessibility Consultant you will work with clients to test and validate user interfaces against accessibility requirements and consult on the effective technical implementation of digital accessibility requirements in client systems. You will utilize your experience working with HTML, CSS, and JavaScript, and strong verbal and written communication skills.

Your Responsibilities

  • Test plan Definition – work with our global teams to determine the boundaries of the testing environment for our clients. The Accessibility Consultant will identify a representative test plan of the user interface components found in the client’s system.
  • Testing – test client’s systems against specific manual tests and assistive technology tools. As a consultant you will conduct evaluations with our proprietary browser extension – that integrates the business and technical aspects of following the latest accessibility regulations in the industry.
  • Technical Consultation – You will consult with customers on the proper methods for implementing digital accessibility in systems. This will span a variety of web, mobile, hardware and document systems. This will drive follow-up discussions to create a road map to improve the accessibility and usability of the client’s IT system
  • Consistency and Quality Assurance – You will work to support, review and provide a feedback loop, maintaining consistency and quality together with our globally diversified group of accessibility professionals.

Your Qualifications

  • Technical Experience – If HTML, JavaScript, and CSS make you want to get out of bed in the morning, this is probably a good job for you. We are looking for someone with a core understanding of web development technologies and how they impact the user experience. Experience developing user interfaces and PDF documents is a plus.
  • Communicative – You should be able to clearly and effectively communicate with clients in both written and verbal fashion. Written communication should show a high attention to detail. Verbal communication should be formal and indicate the ability to communicate complex topics concisely. Our consulting positions are on the front-line with our customers and it is imperative that you build confidence when speaking with customers. Excels with meeting facilitation skills and the ability to be an effective team player.
  • Testing Focus – A portion of what you will do involves testing interfaces and validating that they conform to technical requirements. A desire to perform this validation and experience testing web-based interfaces for compliance with design specifications is critical.
  • Organized – We seek to hire and advance people that have this focus and can execute activities on their own, over a long period of time without a large amount of management oversight. A candidate that will succeed in this environment should have a desire to grow in the system over several years and seek to build towards big goals.
  • Excellence Focused – At Level Access, we have been successful because we constantly seek to be the best in our market across all the products and services we provide. Think the Ritz Carlton, not the Holiday Inn. In practice, that means we both charge more and invest more, with the end goal of providing far more value per dollar spent than our competitors. It also means that we focus on a very high level of quality and hold ourselves accountable for delivering against that level of quality.
  • Flexibility and Adaptability – The dynamic and ever-changing nature of the technology and accessibility spaces coupled with nature of an ever-growing organization require candidates that are flexible, adaptable and able to thrive in a fast pace and high-pressure environment.
  • Multi-tasking – ability to lead multiple tasks and organize your work effectively, coupled with strong analytical and problem-solving skills.
  • Personal Organization – You should have strong experience in both waterfall and agile PM tools such as JIRA.

Education and Experience Requirements

  • BS degree in technology or equivalent work
  • 4+ years HTML, CSS, JavaScript
  • Strong working knowledge of Accessibility framework, i.e., Section 508, EN 349 501, WCAG 2.X
  • Understanding general technical operations would be a plus
  • Real world experience working with Product and Technology industries is a huge plus

APPLY HERE

Senior Application Programmer

About the Role

Title:Senior Application Programmer
Location:
 US

Job Description:

Overview

The Senior Application Programmer is responsible for the development and enhancement of web applications (DPS) Financial Module. The role requires a deep technical proficiency in .NET technologies and a commitment to collaborative problem-solving, sophisticated design, and quality product delivery.

This position performs all duties and responsibilities in accordance with the Mission, Vision, and Core Values of Cayuse.

Responsibilities

  • Develop and maintain web applications using C#, ASP.NET, SQL Server, and HTML, adhering to OTS standards and best practices.
  • Design, code, compile, test, debug, and document new and existing web applications, ensuring robust maintenance and support.
  • Conduct quality assurance reviews and testing on new code to maintain high standards of software reliability and performance.
  • Actively participate in Scrum ceremonies, including team meetings and design sessions, fostering an Agile development environment.
  • Provide technical knowledge transfer, training, documentation, mentorship, and guidance to State personnel for all requested work.
  • Monitor, review, and audit the performance of customer-agency replacement software, making necessary performance improvements.
  • Other duties as assigned.

Qualifications

Here’s What You Need

  • Bachelor’s degree in Computer Science, Information Technology, or a related field.
  • Five (5) or more years of experience in web development with C#, ASP.NET Core, and Entity Framework.
  • Two (2) or more years of experience working in an Agile/Scrum environment.
  • Demonstrated experience with SQL Server and proficiency in T-SQL.
  • Experience working with Louisiana DPS projects or similar government IT projects.
  • Excellent communication skills, both oral and written and the ability to provide mentorship to State personnel
  • Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment.
  • Must possess problem-solving skills.
  • Ability to respond effectively to customers with a sense of urgency.
  • Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc.
  • Highly motivated with the ability to handle and manage multiple tasks at any one time.
  • Ability to forge new relationships, individual and teaming in nature.
  • Must be a Self-starter, that can work independently and as part of a team.

Preferred Qualifications:

  • Experience with MVC architecture using .Net Core 2.x or 3.x, VueJS, Bootstrap, JavaScript, SSIS/SSRS.
  • Familiarity with Distributed Design Systems (SOA/Microservices) and DevOps Practices (CI/CD).
  • Knowledge of State of Louisiana Enterprise Architecture (EA) and other State services such as IAM, EDMS, OTS Print Shop services.
  • Experience in developing, maintaining, and/or supporting financial systems.
  • Experience working on IT projects with the Louisiana Department of Public Safety and support systems for government entities.

APPLY HERE

Platform Operations Analyst

About the Role

Platform Operations Analyst

About Leap

Leap’s mission is to combat climate change by enabling a reliable electric grid that runs on clean energy. The electric grid is transforming from dirty (but predictable) fossil fuels to clean (but less predictable) renewable energy. To do so, the grid needs more flexible demand and supply to help maintain stability and reliability.

Leap plays a crucial role in opening up wholesale energy markets to all distributed energy resources, enabling our partners to get paid for providing flexibility to the grid. 

Leap is a privately-held tech company with funding from top VCs and well-known energy entrepreneurs. Our core operations are in the San Francisco Bay Area and Utrecht (NL), but we are a distributed workplace with teammates based in Atlanta, Boston, Boulder, Chicago, Austin, and New York City.

Who are we looking for?

We’re seeking a driven and detail-oriented individual who will be responsible for executing on and improving Leap’s operations in wholesale electricity markets, particularly from a technical, data-driven perspective. 

This role will drive our day-to-day asset enrollment operations and is best suited for someone who has an eye for detail and building processes. As you become an expert in this role, there will be opportunities to build technical skills by automating as much of the process as you can. Additionally, there will be opportunities for strategic thinking by working with our product team to build the enrollment process into Leap’s platform and by expanding the enrollment process to new programs and markets.

This role could be a good fit if you: 

Must:

  • Are interested in building complex processes, continuously improving operations, and learning and implementing optimization strategies
  • Are detail-oriented and appreciate cross-referencing your work for accuracy
  • 1-3  years exposure to object-oriented programming language such as Python, R or Matlab, and an interest in growing your technical skills in Python
  • Strong familiarity with spreadsheets (e.g. Gsheets, Excel).
  • Are willing to take ownership of regular reporting processes
  • Are excited to work collaboratively in a team alongside a diverse group of amazingly talented and fun people, and at the same time are capable of driving work forward independently
  • Can prioritize, juggle and execute tasks to work in a fast-paced startup environment
  • Are comfortable working in a remote environment 

Plus:

  • Have relevant coursework and/or professional experience in data management, analysis, scripting, and visualizations
  • 0.5 – 2 years exposure to SQL, and an interest in growing your technical skills in SQL
  • Have experience working with Snowflake
  • Have experience in renewable energy, energy efficiency or energy trading

In this role you will: 

  • Support the implementation of strategies and core processes required for participation across existing & new Leap programs in New York (NYISO), Texas (ERCOT), California (CAISO), New England (ISO-NE), the Mid-Atlantic (PJM) and other target Leap markets
  • Manage day-to-day enrollment operations & processes (e.g. oversee meter authorization so they can participate in the electricity markets, registering meters in grid operator platforms, coordinating with utilities about enrollment data)
  • Analyze energy market data in order to help evolve Leap’s market participation strategies.
  • Develop scalable and automated enrollment processes using Python, SQL, and internal tools to support portfolio growth to 100,000+ devices.
  • Collaborate with Leap’s Product and Engineering teams to give feedback on new enrollment features for our partners
  • Drive documentation efforts across the team for key processes and ongoing improvements

APPLY HERE