Customer Support Supervisor, Spend

About the Role

Customer Support Supervisor, Spend

Customer Support

Remote (United States)

About Rippling

Rippling gives businesses one place to run HR, IT, and Finance. It brings together all of the workforce systems that are normally scattered across a company, like payroll, expenses, benefits, and computers. For the first time ever, you can manage and automate every part of the employee lifecycle in a single system.

Take onboarding, for example. With Rippling, you can hire a new employee anywhere in the world and set up their payroll, corporate card, computer, benefits, and even third-party apps like Slack and Microsoft 365—all within 90 seconds.

Based in San Francisco, CA, Rippling has raised $1.2B from the world’s top investors—including Kleiner Perkins, Founders Fund, Sequoia, Greenoaks, and Bedrock—and was named one of America’s best startup employers by Forbes.

About the Team
Rippling’s Customer Support team is a collaborative, dynamic group dedicated to ensuring customer success. With team members spanning the globe, we work closely with Product, Engineering, and Operations teams to deliver seamless support experiences. The team has been instrumental in scaling Rippling’s operations, contributing to our recognition as a top SaaS provider.

By joining the team, you will be part of a culture that values innovation, growth, and customer obsession, with ample opportunities for professional development.

About the role

As a Customer Support Supervisor at Rippling, you will lead a high-performing team responsible for delivering exceptional support to our customers. You will act as the point of contact (POC) for all actions and domains within your team, ensuring efficient operations, seamless collaboration, and outstanding customer experiences. This role demands a strategic mindset combined with hands-on leadership skills to drive team performance and process improvements in a dynamic, fast-paced environment.

You will report directly to the Customer Support Manager and play a pivotal role in aligning team goals with Rippling’s broader objectives. This is an exciting opportunity to influence the customer journey, lead a talented team, and contribute to the continued success of Rippling.

What you will do

Team Leadership and People Management:

  • Act as the primary POC for your team, overseeing all operational aspects.
  • Lead, mentor, and support team leads in their respective roles, fostering a culture of accountability and excellence.
  • Provide coaching, constructive feedback, and professional development opportunities to team members.
  • Handle team scheduling, attendance management, and adherence to ensure optimal staffing coverage.

Operational Management and Performance:

  • Monitor and drive team productivity, ensuring performance metrics are met or exceeded.
  • Track adherence to SLAs, response times, and quality benchmarks, addressing any gaps proactively.
  • Analyze team performance data and trends to identify areas for improvement and implement solutions.

Issue Identification and Resolution:

  • Proactively recognize potential issues in customer interactions or workflows and drive timely resolutions.
  • Collaborate with cross-functional teams, including Tech, Product, and Operations, to address and resolve complex customer issues.
  • Serve as a conduit of information between the Customer Support team and senior management, ensuring goals and updates are communicated effectively.

Customer Experience Improvement:

  • Identify patterns in customer feedback and operational inefficiencies, providing actionable insights for process optimization.
  • Work closely with the Product and Engineering teams to suggest enhancements and stay updated on product developments.
  • Assist in creating or updating knowledge base articles to empower customers with self-service solutions.

Team Collaboration and Communication:

  • Build and maintain strong relationships with internal stakeholders to ensure seamless support operations.
  • Actively contribute to team meetings, strategy sessions, and training initiatives.
  • Ensure team alignment with Rippling’s customer-centric values and overall mission

What you will need

  • Experience: At least 4+ years in customer support, with a minimum of 2 years in a supervisory or leadership role, preferably within SaaS or technology environments.
  • Leadership Skills: Proven ability to lead and develop a team, with a focus on coaching, feedback, and performance management.
  • Technical Proficiency: Familiarity with customer support platforms and principles along with a solid understanding of HR or IT systems (preferred).
  • Analytical Mindset: Strong problem-solving skills, with the ability to analyze data, identify trends, and implement improvements.
  • Communication: Excellent verbal and written communication skills—clear, concise, and empathetic.
  • Adaptability: Flexibility to work in US time zones and handle evolving priorities in a fast-paced environment.
  • Customer-First Mindset: A deep commitment to delivering exceptional customer experiences

APPLY HERE

Mid Level Software Engineer

About the Role

Title: Mid Level Software Engineer West Coast US

Location: US

Type: Full-time

Workplace: Fully remote

Job Description:

About the Company:

We are a leading financial services organization committed to driving innovation through cutting-edge technology. We deliver top-tier financial solutions that enhance operational efficiency and create secure, scalable systems for our clients. Our collaborative work environment empowers teams to innovate, enabling us to stay ahead in the fast-evolving financial services industry.

As a Software Engineer, you will contribute to the design, development, and delivery of scalable lending software solutions for YouLend. You’ll work closely with senior developers, product managers, and the business teams to implement features that align with business needs. This role is ideal for someone with a strong technical foundation looking to grow their skills and take on more responsibility in a collaborative environment.

Requirements

Key Responsibilities

Software Development

  • Develop and maintain applications using C#, .NET Core, and Angular.
  • Write clean, maintainable, and testable code that follows engineering best practices.
  • Participate in code reviews, pair programming, and design discussions.

Collaboration

  • Work with Product Managers, Business Analysts, and Designers to understand requirements and deliver high-quality features.
  • Coordinate with platform teams to ensure successful deployments and system reliability.
  • Communicate effectively with team members and seek support from senior engineers when needed.

Cloud & Infrastructure

  • Contribute to cloud-based development efforts using AWS services like EKS and S3.
  • Support the deployment of containerized applications using Docker and Kubernetes.

Quality & Agile Practices

  • Participate in Agile ceremonies such as sprint planning, daily stand-ups, and retrospectives.
  • Help troubleshoot bugs and implement fixes in a timely and thorough manner.
  • Maintain awareness of technical debt and help improve system performance and reliability over time.

Essential Skills

Education

  • Bachelor’s degree in Computer Science, Engineering, or related field, or equivalent practical experience.

Experience

  • 3-5 years of professional software development experience with C# and .NET Core.
  • Experience building web applications using Angular and TypeScript.
  • Some familiarity with cloud platforms (preferably AWS) and containerization tools like Docker and Kubernetes.
  • Hands-on experience working in an Agile environment.

Technical Skills

  • Proficiency in object-oriented programming and system design.
  • Basic knowledge of AWS services and microservices principles.
  • Experience with relational databases (e.g., PostgreSQL, MongoDb) and version control systems (e.g., Git).
  • Exposure to CI/CD tools and automated testing frameworks.

Soft Skills

  • Strong problem-solving skills and attention to detail.
  • Good communication skills, with the ability to work well in cross-functional teams.
  • Willingness to learn and take feedback constructively.
  • A collaborative mindset and a strong sense of ownership.

Desirable Skills

  • Experience with Infrastructure-as-Code tools like Terraform or CloudFormation.
  • Knowledge of financial systems or regulated environments.
  • Familiarity with NoSQL databases (e.g., DynamoDB).

APPLY HERE

Director, Web Marketing

About the Role

Title: Director, Web Marketing

Location: – United States

Job Description:

Level Access is the category leader in digital accessibility, helping organizations ensure their digital experiences are inclusive and compliant with global standards. With $100M+ ARR and a rapidly growing global footprint, we’re scaling fast to meet demand across private and public sectors!

We’re on a mission to build a more accessible digital world, and we need elite talent to help us extend our leadership position and empower our customers to make the digital world more accessible. If you’re passionate about performance marketing, digital storytelling, and building websites that convert, this role is for you!

We’re looking for a high-performing Director, Web Marketing to lead our global web strategy and be responsible for the evolution of LevelAccess.com into a powerful engine for growth, brand, and customer engagement. Our web properties are our digital front door, and we need the web to be an engine for growth and customer engagement in an enterprise B2B SaaS buyer’s journey.

This role will drive the performance, experience, and optimization of our web properties, with responsibility for organic pipeline generation, user experience, SEO strategy, GEO (Generative Engine Optimization) strategy paid conversion, and key web initiatives including ongoing brand & design enhancements, integration of PLG motions, and multi-site/brand integrations.

Role and Responsibilities

  • Lead the global web strategy to drive web performance, optimization, UX, and site architecture in support of pipeline growth and brand goals.
  • Lead a high-impact team and coordinate with engineering, design, and product marketing resources.
  • Deliver and optimize pipeline by setting and achieving organic pipeline targets and partnering with digital marketing to improve landing page performance and conversion rates.
  • Lead critical initiatives including the redevelopment of core site pages, product section, navigation, and the rollout of a refreshed brand identity.
  • Develop and implement international web strategy, including localization, translation workflows, and geo-targeting to support global market expansion.
  • Optimize for performance by overseeing site analytics, CRO, SEO, GEO and performance metrics to ensure continuous improvement and high return on investment.
  • Collaborate cross-functionally with demand gen, brand, product marketing, and creative to deliver compelling, cohesive digital experiences.
  • Ensure alignment between web strategy and demand generation campaigns, enabling full-funnel journeys and seamless handoffs between channels.
  • Champion accessibility and inclusivity in all aspects of web design and content, so we stay true to our mission and customer promise.
  • Launch updated core web pages that reflect our refreshed brand and messaging
  • Drive measurable gains in organic traffic, SEO & GEO performance, and website conversion rates
  • Deliver against an organic pipeline generation target aligned with marketing and sales goals
  • Build a culture of experimentation, A/B testing, and user-centric design to continuously improve UX and engagement, including AI experimentation
  • Establish a robust reporting structure to surface insights, support data-driven decisions, and ensure transparency with senior leadership
  • Champion an optimization approach across the team, using performance data to guide priorities and iterate quickl

Qualifications

  • 8+ years of experience in web marketing, including 3+ years leading web teams at a B2B SaaS or digital-first organization
  • Proven success owning web pipeline performance and delivering both growth and outstanding brand experiences
  • Deep expertise in SEO, CRO, web analytics, CMS management (e.g. WordPress, React, Drupal, Contentful)
  • Experience leading site redesigns or large-scale web projects involving cross-functional teams
  • Exceptional collaboration skills to work with creative, demand gen, product marketing, and engineering teams
  • A track record of productive leadership: You move fast, get things done, and bring others with you
  • A strong sense of digital brand and customer journey thinking: you know how to connect storytelling with performance
  • Experience supporting global market expansion, including localization strategy and scalable web infrastructure for international audiences
  • Shows dedication to accessible web design, understanding WCAG standards, and prioritizing inclusive design.
  • Strong understanding of the full digital customer journey-from first touch to post-sale engagement. Journeys aligned to new business and existing customers.
  • Demonstrated success in vendor evaluation and management, including SEO/GEO agencies, analytics tools, and development partners
  • Experience managing GEO and a strong understanding of emerging AI-driven search and discovery platforms is a strong plu

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Senior Data Engineer – ETL

About the Role

Title: Senior Data Engineer (ETL) – SkySail

Location: Brookfield United States

Job Category: Information Technology

Requisition Number: SENIO009424

Job Type: Full Time/Remote

Job Description:

Milliman SkySail is seeking a Senior Data Engineer to join our team. In this role, you will manage and maintain ETL pipelines, ensuring the smooth ingestion and transformation of data ultimately destined for Databricks. You will primarily work with Python, Bash and SQL, using AWS services like EC2 and S3. Databricks familiarity is a plus but not required.

Who We Are

Milliman SkySail is a consulting and software-as-a-service (SaaS) unit of Milliman, specializing in pharmacy claims analysis and reporting. Established in 2015 and acquired by Milliman in 2021, we have rapidly grown into a team of around fifty experts focused on pharmaceutical claims analysis, data engineering, and application development.

Job Responsibilities

What You’ll Do as a Senior Data Engineer at Milliman SkySail

  • Collaborate: Work closely with key stakeholders and the rest of the data platform team to ensure data pipelines meet business requirements.
  • Develop and Maintain ETL Pipelines: Design, develop, and manage robust ETL processes to efficiently ingest and transform data into Databricks.
  • Automation and Optimization: Write and maintain scripts in Bash and Python to automate data workflows, optimize performance, and ensure reliability.
  • Deploy and manage data pipelines in production: Deploy ETL workflows into production environments, ensuring robust operation, monitoring performance, and promptly addressing any pipeline issues to maintain reliability and stability.
  • Troubleshooting and Support: Proactively monitor ETL processes, troubleshoot issues, and support timely resolution of data pipeline challenges.
  • Client Engagement: Participate in client meetings and calls related to ETL requirements, providing clear communication and technical expertise.
  • On-Call Availability: Participate in an on-call rotation to support ETL processes.

Minimum requirements

  • 5+ years of relevant experience in data engineering or related roles.
  • Proficiency in Python scripting and Bash.
  • Strong SQL skills for data querying, manipulation, and validation.
  • Familiarity with AWS infrastructure, specifically EC2 and S3.

Competencies and Behaviors that Support Success in this Role

  • Familiarity with Databricks or similar big data platforms.
  • Familiarity with DevOps best practices for ETL processes.
  • Experience in healthcare data or pharmaceutical claims processing.
  • Strong problem-solving abilities and attention to detail.
  • Excellent written and verbal communication skills.

Individual(s) must be legally authorized to work in the United States without the need for immigration support or sponsorship from Milliman now or in the future.

APPLY HERE

Senior Quality Assurance Engineer – Mobile

About the Role

Title: Senior Quality Assurance Engineer – Mobile

Location: Field United States

This Is the Place to Be:

Connecting Futures Now! DHI Group, Inc. is the parent company of career marketplaces, Dice and ClearanceJobs. We connect candidates with career advice, resources and ultimately a dream job. At DHI, creating a workplace that celebrates diversity and promotes inclusivity is embedded in the culture and values of our organization. This is the place to be and we want you here with us.

You Belong Here:

Join a mission-driven company that prioritizes you. We are a supportive team that embodies our “One Team” value as we work together and win together. Voted as a certified Great Place to Work, our team members feel their opinions count and are cared for by DHI. 92% of employees say DHI is a Great Place to Work – 35% higher than the average U.S. company. DHI’s culture of inclusivity is anchored by four pillars: diversity training, inclusive hiring practices, volunteering, and employee resource groups. You belong here!

This Is the Place to Be:

Connecting Futures Now! DHI Group, Inc. is the parent company of career marketplaces, Dice and ClearanceJobs. We connect candidates with career advice, resources and ultimately a dream job. At DHI, creating a workplace that celebrates diversity and promotes inclusivity is embedded in the culture and values of our organization. This is the place to be, and we want you here with us.

You Belong Here:

Join a mission-driven company that prioritizes you. We are a supportive team that embodies our “One Team” value as we work together and win together. Voted as a certified Great Place to Work, our team members feel their opinions count and are cared for by DHI. 92% of employees say DHI is a Great Place to Work – 35% higher than the average U.S. company. DHI’s culture of inclusivity is anchored by four pillars: diversity training, inclusive hiring practices, volunteering, and employee resource groups. You belong here!

About the team:

As part of our Native App Engineering team, you will utilize your personal and professional knowledge and experience to test native app technology, including Android and iOS, within our Native Apps Development Team. This team plays a crucial role in DHI’s global native application product strategy by building and supporting cutting-edge iOS, Android, and other native applications for ClearanceJobs.com.

About the role:

In this role, you’ll dive head-first into our cutting-edge iOS and Android development projects, contributing to the creation of engaging native applications. You’ll work closely with our Mobile Product Owner, engineering, test, and design team to deliver top-notch mobile experiences.

Your career at DHI will be filled with exciting challenges and opportunities for growth. From onboarding and familiarizing yourself with our development environment to contributing to ongoing projects and building strong relationships with your team, every day will bring new learning experiences and chances to make a difference.

Why we’re hiring for this role:

The Mobile Software Engineering team tests all the features of ClearanceJobs.com Apps for both iOS and Android providing the best native app experience on the ClearanceJobs platforms for both technologists and recruiters. Having a native first testing focus is key to success in this role.

In the short term you will:

In the first 90 days in the role, you will accomplish several key milestones:

Onboarding and Familiarization: Understand the company’s development environment, tools, processes, and coding standards. Get to know your team members and their roles.

Understanding the Product: Familiarize yourself with the product or projects you’ll be working on. Understand the user base, key features, and the overall goal of the application.

Automation Framework Familiarization: Dive into the existing codebase. Understand the architecture, design patterns, and coding conventions used in the project.

Contribution to Ongoing Projects: Work on smaller tasks or bug fixes within the automated testing framework to get acquainted with the codebase and development workflow.

In the long term you will:

Learning and Skill Development: Identify areas for improvement in your test engineering development skills and keep learning. This could involve learning new libraries, frameworks, or tools that are relevant to your projects.

Setting Goals: Set short-term and long-term goals for your role within the team. Discuss these goals with your manager to ensure alignment with the team’s objectives.

Building Relationships: Build relationships with your team members, stakeholders, and other departments you’ll be collaborating with. Communication is key to a successful team dynamic.

Feedback and Improvement: Seek feedback from your peers and manager regularly. Use this feedback to improve your skills and performance.

Contribution to Process and Product Improvement: As you become more familiar with the projects and processes, look for opportunities to suggest improvements in development processes or tools that could benefit the team.

Documentation and Knowledge Sharing: Document your work and share your knowledge with the team. This could include writing documentation, giving presentations, or conducting code reviews.

What you bring to the team:

  • Work with other software engineers to understand the high-level native app software designs and technical specs.
  • Work with product owners and designers to understand and test the native application vision.
  • Work within an agile software development team to deliver and execute test automation solutions for our native application set and shared data services.
  • Work collaboratively within the engineering team to identify test cases and suites best suited for automation.
  • Plan and execute unit, integration, UI, smoke, performance and other tests using automation testing frameworks for native applications and leveraged data services.
  • Work with other DHI employees outside of the team to enhance/expand existing test automation frameworks.
  • Perform manual touch testing on multiple devices approximately 70% of the time.
  • Troubleshoot and provide failure analysis of issues identified from the automation suite.
  • Write and execute SQL queries for UI/data validation and test data generation by writing and maintaining Python and other scripts.
  • Provide communication with partnering teams regarding testing progress, dependencies and risk.
  • Provide detailed test reports and metrics to document the status and any risk for releases.
  • Play an active role and contribute to application design and development.
  • Evangelize good software engineering – always be learning.

Required:

  • A working understanding of Agile development methodologies.
  • Strong communication, problem-solving, organization skills and attention to detail.
  • Extensive experience testing native applications using iOS and Android and the testing of APIs.
  • Ability to analyze automated test results and metrics, perform root cause failure analysis.
  • Strong background in QA methodologies and best practices.
  • Ability to distinguish defects from enhancement requests.
  • Team player who exhibits effective interpersonal skills with a collaborative style.
  • Must have deep understanding of native technologies (iOS, Android development techniques with Swift and Kotlin respectively etc.)
  • Typescript and/or Python are a plus.
  • Ability to use Continuous Integration/Continuous Delivery (CI/CD) tools and techniques.

Preferred:

  • Solid Software Development experience with Android and iOS.
  • Experience with common automated testing frameworks and platforms across Microsoft, Java, and open-source languages such as Gherkin (SpecFlow, Cucumber, etc), Selenium, Rest Assured, JMeter, Appium or another mobile test automation frameworks.
  • Experience with Google Analytics and SEO concepts and validation a plus.

APPLY HERE

Acquisition Management Specialist

About the Role

Title: Acquisition Management Specialist-MIB

Location: MD US United States

Job Description:

Position Description

If you seek a rewarding, high profile and challenging position supporting projects for the US Navy- Serco has a great opportunity for you! This position will be on a dynamic team, supporting Team Submarine. Bring your expertise and collaborative skills to make an impact on our military defense and safety of our sailors.

Dixon Hicks, former submarine major command and commanding officer,

Team Submarine’s Submarine Program Offices are responsible for:

The acquisition of COLUMBIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the class. The program is a major defense acquisition program and is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).

The acquisition of VIRGINIA Class Submarines and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E), Live Fire Test and Evaluation (LFT&E), and Fleet introduction of the U.S. Navy’s newest class of nuclear attack submarines. The program is a major defense acquisition program with a total life cycle cost of approximately $336B. Additionally, successful improvement of the Class’ capabilities is of significant political importance with Congress and the Office of the Secretary of Defense (OSD).

The SSN(X) Office is responsible for the acquisition and design of the future fast attack submarine and for identifying, assembling, managing, directing, and coordinating the resources required for the R&D, design, construction, Test and Evaluation (T&E) and Live Fire Test and Evaluation (LFT&E) of the future submarine. The future Attack Submarine will be designed to retain multi-mission capability and sustained combat presence in denied waters with a focus on greater speed, stealth, and horizontal payloads and salvo rates.

You must be able to obtain a Secret clearance.

Serco supports the US Navy as a prime for their Team Submarine contract supporting the acquisition of submarines. The Team Submarine concept unifies once diverse submarine-related activities into a single submarine-centric organization with the goal of eliminating traditional stovepipe structures and processes that created impediments and inefficiencies in the submarine research, development, acquisition, and maintenance communities. Team Submarine provides improved communication among the various offices that contribute to the overall success of the United States Submarine Force.

Serco is seeking a motivated individual to provide help to the Maritime Industrial Base Director by driving innovation through acquisition, navigating complex procurement environments, and enabling rapid technology transition to strengthen national defense, As the Acquisition Management Specialist in the Maritime Industrial Base (MIB) Technology Team, you will play a vital role in accelerating adoption of automation, digital tools, and industrial modernization capabilities across the U.S. Navy submarine and undersea warfare supply chain.

This position is ideal for an experienced acquisition professional who excels at finding “needle-in-a-haystack” solutions, translating technical needs into acquisition pathways, and fostering collaboration between government, industry, and technology developers. Your work will directly support mission-critical improvements in readiness, throughput, and resiliency for our nation’s undersea deterrent.

This role sits at the intersection of logistics, digital transformation, technical manufacturing, and supplier engagement-designed to enhance readiness and throughput across the submarine enterprise. You will be responsible for identifying bottlenecks, overseeing implementation of technical solutions, and supporting data-driven decisions that directly impact national defense priorities.

This position will be filled remotely as you work out of your home or travel to engage with suppliers.

In this role, you will:

  • Serve as the lead acquisition strategist for the MIB Technology Team, identifying and executing pathways to rapidly transition emerging automation, data, and manufacturing technologies into use across the Navy’s submarine supplier base.
  • Develop and manage acquisition strategies aligned with Navy and DoD authorities, including SBIR/STTR, OTA, BAA, IDIQ, and FAR-based contracts.
  • Translate operational and industrial base needs into actionable requirements packages, market research, and acquisition documentation.
  • Coordinate with technology developers, suppliers, and Navy stakeholders to align contract vehicles with timelines, technical goals, and performance metrics.
  • Guide the technology transition lifecycle-from opportunity identification and vendor engagement to pilot award, execution monitoring, and long-term sustainment planning.
  • Lead procurement planning, documentation drafting, and acquisition reviews in coordination with Navy contracting offices and program offices (e.g., PEO UWS, NUWC, NAVSEA).
  • Monitor funding execution, contract performance, and deliverables to ensure alignment with mission needs and transition readiness.
  • Support the creation of strategic messaging, briefings, and acquisition summaries for senior Navy leadership and industrial base policy stakeholders.
  • Maintain a repository of acquisition tools, templates, and lessons learned to ensure repeatable, efficient execution across future technology transition efforts.
  • Manage supplier engagement activities including diagnostic site visits, root cause analysis coordination, and execution oversight of supplier modernization projects.
  • Work with multiple stakeholders across the region to expedite evaluation, determine critical areas, and assess how to fund MIB efforts that produce optimal return on investment.
  • Work with the MIB team which is spread across the United States and is focused on workforce development/marketing, supply chain/sustainment, and technology developments.
  • Evaluate projects and initiatives including capital projects that will increase throughput capacity in the maritime trades, curriculum development, social media/marketing campaigns, and veteran/veteran spouse outreach, among others.
  • Provide senior-level briefings and progress updates to Navy leadership, including recommendations for targeted investments and risk mitigation actions.
  • Provide daily program, analytical, and acquisition management support to senior level executives.
  • Drafts information papers in response to Congressional inquiries.
  • Provide input to Report to Congress regarding MIB spend goals and associated return on investment.
  • Travel to regional entities to meet with local stakeholders about workforce initiatives.

Qualifications

To be successful in this role, you will have:

  • A bachelor’s degree in Supply Chain Management, Engineering, Industrial Systems, or a related technical discipline (Master’s preferred).
  • 8-10+ years of progressive experience in defense acquisition or project related, with a focus on rapid procurement, technology transition, or industrial base engagement.
  • Advanced proficiency in IT tools and platforms such as Power BI, Smartsheet, Excel, SharePoint, and ERP systems (SAP, Oracle, or similar).
  • Strong working knowledge of technical drawings, engineering workflows, and manufacturing systems.
  • Prior support to Navy organizations such as PEO UWS, NUWC, NAVSEA, or DASN Industrial Policy.
  • Familiarity with technology transition initiatives (e.g., Manufacturing Innovation Institutes, Navy Tech Bridges, or Defense Production Act Title III).
  • Background in digital manufacturing, supply chain automation, or advanced industrial technologies.
  • Experience working directly with small businesses or non-traditional defense contractors in early-stage innovative ecosystems.
  • Experience preparing and delivering high-stakes presentations and briefings to senior stakeholders.
  • Strong analytical, organizational, and project management skills with attention to detail and the ability to work independently.
  • Must be able to obtain and maintain a Secret Clearance.
  • Approximately 10% travel.

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