by Ronald Barron | Jun 2, 2025 | Uncategorized
About the Role
Title: Technical Customer Success Manager – West
Location: – United States
Job Description:
What We’re Building
Honeycomb is a service for the near and present future, defining observability and raising expectations of what developer tools can do! We’re working with well known companies like HelloFresh, Slack, LaunchDarkly, and Vanguard and more across a range of industries. This is an exciting time in our trajectory, we’ve closed Series D funding, scaled past the 200-person mark, and were named to Forbes’ America’s Best Startups of 2022 and 2023!
If you want to see what we’ve been up to, please check out these blog posts and Honeycomb.io press releases.
Who We Are
We come for the impact, and stay for the culture! We’re a talented, opinionated, passionate, fiercely inclusive, and responsible group of bees. We have conviction and we strive to live our values every day. We want our people to do what they truly love amongst a team of highly talented (but humble) peers.
How We Work
We are a remote-first company, which means we believe it is not where you sit, but how you deliver that matters most. We invest in our people and care about how you orient to our culture and processes. At the same time we imbue a lot of trust, autonomy, and accountability from Day 1. #LI-Remote
Little more about the team:
In this Technical Customer Success Manager role, you’ll be joining a growing Customer Success team and helping us to drive adoption of Honeycomb and success of our customers in their journey with Observability in our post-sale accounts.
What you’ll do in the role:
- Own the post-sales relationship for a portfolio of accounts (around 15) based in the West Coast of the Americas.
- Drive value & outcomes with technical sponsors and champions
- Develop, automate and scale customer lifecycle events including kickoff/onboarding, executive business review, new feature announcements, capacity over/under utilization and user engagement.
- Create or adapt high-quality reusable content including trainings, talks, blog posts, white papers, demos and examples
- Represent the customer in internal meetings with Engineering and Product Management
- Partner with the rest of our team in West to grow our brand and business in the region
- Keep up to date on Honeycomb technologies and product offerings
What you’ll bring to the role:
- At least 3+ years of overall work experience in the SaaS or Enterprise software industry – preferably in the Developer Tools space
- Previous Customer Success, Technical Account Management, Sales or Customer Services experience
- Must be in Pacific or Mountain Time Zone
- Strong organizational skills and ability to handle many simultaneous conversations in email and chats
- Deep process orientation and willingness to test, establish and document new processes in a startup environment
- Love of data analytics systems along with the desire and curiosity to explore and discover new information within them
- Working knowledge of the Enterprise software subscription lifecycle and associated processes
- Excellent written and verbal technical communication skills
Nice To Haves:
- Working knowledge of SQL and/or BI reporting tools and techniques (we use Mode Analytics)
- Experience with, or understanding of the SaaS Monitoring space (any other APM, Logging or Metrics vendors)
APPLY HERE
by Ronald Barron | Jun 2, 2025 | Uncategorized
About the Role
Title: VP, Primary Servicing
Location: Remote
Job Description:
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!
This role is responsible for the overall management of an assigned primary servicing function within Situs Asset Management (SAM) and will oversee daily operations and reporting obligations for our clients’ portfolios of commercial real estate loans. This position involves a high level of interaction and communication between management, SAM staff as well as clients and various 3rd parties.
Essential Job Functions:
- Monitor workflow to ensure staff is adequately utilized
- Manage research requests, supporting asset management team in addressing borrower, investor or 3rd party inquiries
- Train new team members
- Perform review of mortgage/deed of trust, loan agreement and/or commitment letter to determine servicing requirements as well as key requirements
- Maintain visibility into the status of daily task assignments are prepared timely, accurately, is approved by proper personnel, distributed to the appropriate client personnel with all historical reporting maintained within our system of record for audit and historical purposed
- Ability to work with Excel performing VLOOKUP, pivot, and other functions to understand and reconcile data
- Raise potential issues to management timely (e.g., staffing, performance and/or servicing standard)
- Identify performance trends and potential enhancements so such items can be analyzed and potentially incorporated into servicer’s process (e.g., servicing workflow enhancements, QC workflow enhancements, reporting automation, etc.)
- Analyze and interpret legal documents associated with escrow administration
- Review and approve procedures related to operations as assigned by senior management
- Represent the company in resolving non-compliant issues through verbal and written communication with both internal and external parties
- Periodically evaluate resources to ensure that specific goals and deadlines are achievable
- Perform QC on completed product and communicate results to team members
- Stay abreast of changes in industry standards
- Such other activities as may be assigned by your manager
Qualifications/ Requirements:
- Bachelor’s degree; preferred field of study: real estate, finance/accounting, business or equivalent combination of education and experience
- Minimum of 8+ years of industry and/or relevant experience, typically with 2+ years in an AVP level role or external equivalent
- Experience in commercial real estate, cash management, loan servicing, escrow management preferred
- High comfort level with use of various industry related software systems
- Strong Excel skills
- Ability to multitask
- Strong attention to detail and accuracy
- Strong communication skills (written and oral)
- Strong analytical abilities, good judgment, strategic and process thinking
- Detail oriented
- High degree of professionalism
- Ability to work as a team player
- Pro-active approach to problem recognition and resolution
APPLY HERE
by Ronald Barron | Jun 2, 2025 | Uncategorized
About the Role
Associate Content Project Manager
Remote
Full Time
Experienced
At Transparent Language, we treat language learning as more than just a casual pursuit. For our learners, success is not optional. They must reach a specified level of proficiency in a set amount of time. We make this exciting challenge our mission: to train language faster with more reliable outcomes.
Our language training technique combines technology and live instruction to powerfully engage professional learners and deliver stronger outcomes. We rely heavily on experienced, passionate teachers to leverage our technology and lead our blended teaching programs. We invite instructors interested in rising to this challenge to apply and help deliver these results.
As an Associate Content Project Manager you’ll be responsible to define, manage, and produce high-quality, foreign language-learning content of moderate complexity, with a moderate degree of supervision, assistance, and mentoring, as part of a team collaborating on Transparent Language products. Content typically takes several forms to include text, graphics, audio, and video.
Additionally, you’ll work with Content Development, Product Management and Sales & Marketing to help define the nature and types of learning content required to meet the needs of customers and in all Transparent Language markets.
You will work independently or with the Director of Content Development to organize and manage the creation and development of the foreign language learning content, utilizing internal and external linguistic and multimedia development resources. Also, you will interface with Development QA and resolve all content defects prior to production.
This is a remote position.
Requirements:
- Bachelor’s degree, preferably in foreign languages, linguistics, or project management
- One-to-three years of project management experience, preferably in one or more of the following areas:
- Foreign language translation
- Multimedia production
- Software or product localization
Expected Qualifications:
- A strong interest in language learning
- Fluency in English and at least one other language
- Effective research and information-gathering skills; must be able to question the intent of the originator and not take change proposals at face value
- Ability to organize work and manage projects
- Ability to manage a variety of assignments simultaneously under deadline pressure
- Experience making decisions independently and accepting responsibility for outcomes
- Ability to translate ideas into action
- Ability to proofread content and detect errors
- Discipline to follow established content creation protocol and meet content quality standards
- Demonstrated computer (PC) skills and aptitude to learn new applications; specific experience using commercial content creation software
- Strong oral and written communication skills, including grammar, spelling, punctuation, and usage
- High-energy, enthusiastic, team player mentality with a hands-on, proactive work style
APPLY HERE
by Ronald Barron | Jun 2, 2025 | Uncategorized
About the Role
Title: Senior Social Media Strategist
Location: Remote or Seattle, WA
COMPANY PROFILE
Code.org is an education innovation nonprofit dedicated to the vision that every student in every school has the opportunity to learn computer science and artificial intelligence as part of their core K-12 education. We expand access to and participation in computer science in schools, with a focus on increasing participation by young women and students from other underrepresented groups. The leading provider of K-12 computer science curriculum in the largest school districts in the United States, Code.org also organizes the annual Hour of Code campaign, which has engaged more than 15% of all students in the world!
JOB SUMMARY
We are looking for a passionate, strategic and creative Social Media Strategist & Community Manager to lead our Social media efforts. You will be the voice of Code.org across our social platforms, shaping content, growing engagement, and connecting with educators, students, parents, and advocates who believe in computer science for all.
DUTIES AND RESPONSIBILITIES
You will lead the charge to develop and implement an impactful strategy, manage content, plan campaigns, engage with the community, monitor performance and continually optimize to design a best-in-class social media approach.
Strategy & Planning
- Create channel-specific content plans in alignment with marketing and mission goals.
- Ensure we remain current and effective by monitoring emerging trends, platform updates, audience behavior shifts, and applying relevant updates to our evolving strategy.
- Manage “always on” cross-channel content calendars with a mix of original and curated content, tailored to each audience and platform.
- Lead and collaborate with an agency to drive strategic thinking and ensure effective execution.
Community Engagement
- Grow Code.org’s online community by initiating conversations, responding to comments, escalating issues, and creating a positive environment for users.
- Develop and execute strategies for promoting livestreams, webinars, workshops, or other live events, including pre-event promotion, live coverage, and post-event recaps.
- Expand our online community through authentic conversations, timely responses, and proactive engagement.
- Identify and nurture relationships with relevant influencers, partners, and advocates.
Collaboration & Relationship Management
- Build and maintain partnerships with relevant organizations, influencers, and community groups to help expand reach and engagement.
- Partner with designers, copywriters, and other in-house content creators to produce engaging multimedia content.
- Collaborate with advertising and PR leads to advise on social advertising, influencer relations, ambassador programs, and other potential opportunities to expand the community and amplify our social outreach.
Measurement & Insights
- Manage ongoing performance reporting that helps translate platform analytics into insights and action.
Governance & Support
- Create and maintain social media playbooks, policies, and platform best practices.
- Provide training and guidance to internal teams to ensure consistent and confident use of social media platforms.
EXPERIENCE & QUALIFICATIONS
We seek candidates who have:
- Minimum of 8 years of experience leading large online communities.
- Proven track record managing cross-channel content calendars
- Ability to effectively collaborate with internal teams and external partners.
- Proficiency in social media platforms, management and analytics tools
- Excellent written and verbal communication and strong presentation skills.
- [Bonus] Experience managing influencer engagement, social ads, or live events
In addition, candidates must:
- Be a U.S. Citizen or Permanent Resident
- Work within the United States
- Pass a pre-employment background check
- Be willing to travel a minimum of two times per year for team events
WHO WE ARE LOOKING FOR
- Builder’s mindset. We’re looking for adaptable, result-driven team members who thrive in dynamic environments and can navigate shifting priorities with ease. In this role, you’ll embrace change, pivot strategies as needed, and drive impactful solutions that align with evolving business needs. If you excel in fast-paced settings and enjoy turning challenges into opportunities, we’d love to have you on our team!
- We are hard on problems and kind to each other. We stay focused on the challenge of bringing computer science to students and teachers globally. We recognize that each of us brings the best of our intentions to support our mission and give grace when we make mistakes.
- A growth mindset fuels us. We approach each challenge with curiosity. We give feedback kindly and candidly; we receive feedback openly. We learn from our mistakes and look for ways to increase the reach and impact of our work.
- Player-coach Managers. We seek hands-on managers with player-coach mindsets who can strategize, execute, mentor, and contribute. As a manager, you balance leadership with direct involvement, guiding your team while rolling up your sleeves to drive results.
APPLY HERE
by Ronald Barron | Jun 2, 2025 | Uncategorized
About the Role
Title: Proofreader/Copywriter (Full-time, 6-month Contract, Remote)
Location: Fully Remote
Job Description:
At Devoted Health, we’re on a mission to dramatically improve the health and well-being of older Americans by caring for every person like family. That’s why we’re gathering smart, diverse, and big-hearted people to create a new kind of all-in-one healthcare company – one that combines compassion, health insurance, clinical care, service, and technology–to deliver a complete and integrated healthcare solution that delivers high quality care that everyone would want for someone they love. Founded in 2017, we’ve grown fast and now serve members across the United States. And we’ve just started. So join us on this mission!
Job Description
This is a full-time, 6-month contract role with an expected commitment of 40-60 hours per week.
This is a remote position, but would be expected to work East Coast business hours.
A bit about this role:
Devoted Health’s Creative Team is seeking a meticulous proofreader and adaptable copywriter to edit and refine clear, compelling content across a wide range of marketing materials. You’ll need a sharp eye for detail, a deep understanding of grammar and style, and a commitment to maintaining consistency and compliance across all assets. You’ll be responsible for ensuring every word is accurate, on-brand, and grammatically correct for our members, prospects, and partners. At times, you’ll partner with our writer to develop and write content for various marketing projects, helping ensure our communications are clear, effective, and on-brand.
Responsibilities and Impact will include:
- Proofread and edit marketing materials across diverse media channels, including direct mail, print collateral, internal communications, flyers, brochures, SEO articles, social media, digital ads, emails, radio scripts, and more.
- Write and revise clear, compelling copy that aligns with marketing strategies to boost audience engagement across multiple platforms.
- Collaborate closely with designers, stakeholders, subject matter experts, and compliance teams to ensure all content adheres to brand guidelines and communicates messages clearly, accurately, and compliantly for both internal and external audiences.
- Edit and simplify complex, industry-specific content to ensure clarity, accessibility, and engagement.
- Embrace feedback and revisions as opportunities to refine and enhance writing quality.
- Work proactively and efficiently in a fast-paced, high-volume environment, meeting tight deadlines while maintaining a high standard of quality.
Required skills and experience:
Note: Portfolio and cover letter are required. Applications without both will not be considered.
- 4-8 years of experience as a proofreader/copy editor, with some background in copywriting-ideally within an agency or corporate setting
- Bachelor’s degree in English, Marketing, Journalism, Communications, or a related field
- Exceptional attention to detail with a meticulous approach to editing and content quality
- Skilled at distilling complex concepts into clear, concise, and engaging language
- Proficient in applying and maintaining consistency with style guides (e.g., AP Stylebook, in-house guidelines)
- Self-motivated and capable of working independently, while also thriving in collaborative team environments
- Quick learner with strong research skills and a proactive attitude-eager to ask questions and contribute wherever needed
- Strong organizational and communication skills, with the ability to manage multiple projects and deadlines
- Healthcare industry experience is a plus, but not required-curiosity and a drive to learn are essential
- This position is remote, but candidate must work on a schedule that aligns with East Coast hours
APPLY HERE
by Ronald Barron | Jun 2, 2025 | Uncategorized
About the Role
Instructional Designer – Freelance
Remote
Contracted
Internal
Mid Level
Share
Instructional Designer (ID)
Location: Remote (US time zones)
SweetRush has an exciting opportunity for a talented freelance professional to join our Custom Learning team!
Who We Are
SweetRush is a consulting, design, and staffing firm specializing in HR-related services that help foster life-centered businesses and organizations. Our work includes designing unique learning experiences using agency-level graphics and leading-edge technology; creating high-performing cultures, leaders, and teams; and helping our clients grow their learning teams with qualified professionals.
Many of our clients are household names with large international operations, while others are small nonprofits whose work we value as essential to the world. We try to balance the work we do for profit with the work we do to spread good things in the world.
SweetRush is a leader in learning and development, making use of emerging technologies (AI, VR, and AR), games, storytelling, chatbots, interactive virtual and in-person experiences, and so on, all while grounding our work in vibrant and impactful human-centered design. The many awards we win annually reflect the care we put into our craft and our collaborations with clients. We’ve been grateful to have won awards with Hilton, Google, Bridgestone, Adidas, SHRM, and numerous others.
We are a completely virtual, tight-knit, talented community that spans the globe, a culture-forward team that values diversity, respect, and caring. Our folks tend to stick around, as do our clients.
We like to think we stand apart from competitors for the uniqueness and innovation of everything we create—and for who we are. And we’re committed to hiring talent that’s as creative, innovative, and caring as everyone on our team. This is where you come in…
About the Role
Instructional Design is the heart of our work at SweetRush, and the Instructional Designer is the person who makes that magic happen. Working as part of a cross-functional, highly creative team, the ID plans the instructional treatments to ensure that the learning solution is effective and engaging.
Using generative AI tools, you will be responsible for working closely with our internal SweetRush Custom Learning teams to create and deliver training materials that support our client’s business objectives and ongoing operations. The training solutions we provide frequently include screencasts, interactive walkthroughs, and technical project-based learning. You must have hands-on experience designing and scripting step-by-step software training, creating screencasts, and documenting technical procedures for a range of audiences. Familiarity with screen recording, video editing, and authoring tools is essential, as is the ability to translate complex software workflows into clear, engaging instructional content.
The ID is a client-facing resource and a project team member who works with PMs, Lead IDs, other IDs, Graphic and Media Designers, Technologists, Copy Editors, and Subject Matter Experts. They are responsible for the learning certification program content, from inception to launch.
The hourly rate is negotiable, ranging from $50 to $60 per hour. This will be a 6-month contract, up to 30 hours per week, with a preferred start date of mid to late June 2025.
Please note, our Instructional Design/LXD opportunities are freelance opportunities; extensive experience with freelance work and multiple clients is preferred.
Responsibilities
- Designs, scripts, and produces screencasts and video tutorials that clearly demonstrate both software-based and non-software procedures, tasks and “how-to” information for diverse audiences.
- Collaborates with subject matter experts to capture, document, and validate step-by-step processes and how-to information.
- Utilizes Artificial Intelligence and prompt engineering to help develop instructional materials that break down complex tasks–software or otherwise–into clear, actionable steps, ensuring accessibility and engagement for all learners..
- Uses appropriate screen recording, video editing, and authoring tools to create high-quality training assets for a variety of procedural content.
- Receives and incorporates feedback from Subject Matter Experts, PMs, and the Lead ID.
Requirements
Our ideal candidate has the following skills, experience, and personality traits:
- Experience creating screencasts, video tutorials, or software training.
- Strong technical writing and process documentation skills.
- Proficiency with screen recording and video editing tools.
- Experience designing training for software applications or digital platforms.
- AI Prompt Engineering experience to support content development.
- Minimum 5 years of experience in an educational, corporate training, or professional services environment, with an emphasis on educational and multimedia technologies.
- Minimum 5 years of experience implementing adult learning principles or equivalent
- Ability to translate complex technical processes into clear, step-by-step instructions.
- Ability to blend and implement multiple instructional modalities
- Ability to handle multiple tasks and projects simultaneously and establish priorities
- Superb communicator – verbally and written, confident, self-motivated, and detail-oriented
- Capable of working effectively and efficiently in a fast-paced, constantly changing environment
- Creative, innovative, flexible, and passionate about learning design and integrating AI
- Strong knowledge of AI and Internet technologies, and solutions
- Fluency with Google Suite and Gemini AI preferred
- Respectful, positive, approachable attitude, and a positive outlook on life (a “glass half full” type of person)
- A genuine interest and passion for advancing technology, AI, learning, and development, clients and colleagues alike
APPLY HERE
