by Ronald Barron | Jul 21, 2022 | Uncategorized
Job Description
Team Lead, Digital Marketing
Houston, Texas, Remote, United States
About Alert Logic
Alert Logic has sparked change in the cyber security world. We are relieving customers from the complexity of the ever-changing threat landscape and helping them deny the bad guys. Our customers are winning, our business is growing, and our employees are innovating as they expand their careers. Our journey requires more great people, so we are hiring across the organization, what we call the First Team. If you are energized by a culture with a mission, come join us at Alert Logic!
Team Lead, Digital Marketing
Reporting to the Chief Marketing Officer, the Team Lead of Digital Marketing is first and foremost a driver of demand that results in high quality sales pipeline. This role will advance Alert Logic’s strategy for using digital channels to guide customers across their journey, from education through developing preference for Alert Logic’s security solutions. They will have responsibility for optimizing core digital assets such as alertlogic.com while also serving as a thought leader for our global marketing team’s utilization of digital programs. We are seeking an inspiring leader and change agent that brings deep knowledge and incredible energy to build a digital marketing engine that will benefit our customers and serve as a competitive differentiator.
Primary Responsibilities
- Drive vision, strategy, resourcing and execution for global digital marketing initiatives
- Serve as the product manager of alertlogic.com and other public facing web properties, with the objective of sharing our story through the customer journey and relentlessly optimizing for demand generation
- Lead the strategy and daily operations of always-on digital marketing channels, including SEM, SEO, display and programmatic media
- Develop a data-driven capability that continuously evaluates performance and uncaptured opportunity in our digital programs, while optimizing to maximize pipeline growth potential
- Build and develop Alert Logic’s digital marketing team, hiring exceptional talent and creating a great environment for them to work, grow and deliver value to the business
- Partner closely with Demand Generation and other marketing teams as the internal digital marketing expert, providing strategic input and recommendations in support of their integrated campaigns
- Accountability for the metrics and operational reporting of all global digital efforts including lead generation, conversion rates, pipeline contribution, and ROI
- Manage agencies to ensure their efforts are aligned to Alert Logic strategy and optimized to deliver on stated outcomes
- Conduct ongoing competitive research to inform digital strategies, keeping current with the latest trends and best practices in digital marketing
Required Skills and Experience
- 5+ years of experience in B2B technology marketing, executing digital marketing strategies that increase brand awareness and drive pipeline growth
- Track record of success working in high growth organizations with multiple product lines, regions, languages and distribution channels. Experience working with partner channels is a must.
- Experience leading and developing diverse teams of digital marketers, including experts in SEM, SEO, content marketing and social marketing
- Expert ability to lead and manage teams and programs at both the strategic and operational levels. Hands-on, action-oriented leader who can command the respect of his/her superiors, peers and team.
- Extensive experience running A/B and multivariate testing strategies to results that move the needle for the business
- Adept at leveraging web analytics tools such as Google Analytics, Adobe, Mouseflow, HotJar, etc.
- Experience with audience segmentation and applications across corporate websites and in digital media campaigns
- Experience identifying the right portfolio of agencies and managing day-to-day relationships.
- Data-driven business leader with ability to navigate ambiguity and make informed decisions with the best available data.
- Strong attention to detail and budget management skills
- Ability to manage multiple competing priorities and quickly and easily adapt to changing organizational needs. Experience working in an Agile marketing environment a plus.
- Exceptional writing and presentation skills that emphasize storytelling.
- Bachelor’s degree required, Master’s degree preferred
Working at Alert Logic
At Alert Logic, our greatness is achieved by the sum of our parts. We hire talented and ambitious people that volunteer their best every single day. We are inspired by our customers and being a leader in a booming industry that is regularly a trending topic. In addition to offering rewarding work and a career path gated only by an individual’s personal goals, we provide a work environment that is fun and cares for each employee. This includes:
- Access to ongoing training, because knowledge is power and learning never stops.
- Really smart and collaborative coworkers (and they’re pretty cool).
- Regular company socials, most often centered around food and beverages monthly Taco Thursdays is a favorite.
- An office with a view of the Texas Hill Country and an open floor plan so we all stay connected.
- Onsite gym to work off all the food we keep around.
- Ping pong and foosball tables to provide a mental break during the day.
- 10 paid company holidays and a competitive PTO and health benefits package.
- Casual dress every day because we work hard and play hard.
Alert Logic is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you have a disability or special need that requires accommodation, please let us know.
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by Ronald Barron | Jul 21, 2022 | Uncategorized
Job Description
Content Marketing Specialist (Remote)
Remote
Marketing
Job description
Canny’s customer feedback platform is actively used by thousands of companies to build better software products.
We are…
- Fully remote with no office
- 10 people, spread across 5 countries (US, Canada, Italy, Estonia, Turkey)
- Bootstrapped (no outside funding), profitable, and growing
We’re hiring a Content Marketing Specialist to drive our efforts with content marketing and social media. You’ll own ideation, content creation, optimization, and distribution for Canny. Your job will be to create valuable content and get it in front of product managers and founders at SaaS companies.
Responsibilities
- Identify opportunities to add value to product managers and SaaS founders through content: Blog posts, e-books, infographics, podcasts, whitepapers, etc.
- Develop and maintain a sustainable content marketing strategy
- Create content (quality over quantity) and manage our content calendar
- Proofread and improve content created by other team members
- Help increase traffic by identifying and promoting content on appropriate distribution channels
- Manage Canny’s social profiles and engage with our audience
Technologies
- CMS: WordPress
- CRM: HubSpot
- Content Marketing: Ahrefs, Hemingway
- Team Communication: Slack, Zoom, Missive (email)
Compensation
- Base salary varies by location but is highly competitive in pretty much all areas except San Francisco / New York
- Significant equity grant
Job requirements
Required Qualifications
- You have multiple years of experience creating and distributing various kinds of content
- You are well-versed in keyword research, SEO, and basic marketing analytics
- You are independent and a strong learner—if you don’t know much about a topic, you research it until you do
- You understand how digital marketing works, and how content fits into it
- You have outstanding English and written communication skills
- You are self-motivated and have strong organization skills
- You have demonstrated the ability to onboard and integrate with an organization long-term:
- within the last 5 years, you’ve worked at one company for at least 2 years
- You are able to thrive in a fully remote organization
Preferred Qualifications
- You have professional experience with content marketing at a B2B SaaS company
- You have experience working with a remote team
APPLY HERE
by Ronald Barron | Jul 21, 2022 | Uncategorized
Job Description
Associate Manager, Product Marketing, Measurement
NEW YORK, NY or Remote Americas, except for Colorado
ADVERTISING ADVERTISING MARKETING
PERMANENT
Spotify Ads is building the world’s leading audio-first advertising platform from the ground up. We’re defining the next frontier for advertising and are looking for people with a passion for building new ad technologies to join us.
We are seeking an Associate Manager of Product Marketing to join the Global Monetization Product Marketing team and be based in New York. This is a full-time position reporting to our Associate Director of Product Marketing for Performance Platform. Our Monetization Product Marketing team partners with our product teams to build innovative new ad solutions by defining market requirements and developing go to market strategies to maximize product adoption and revenue growth.
In this unique role you will partner with the global product and R&D teams building our measurement solutions across all stages of the advertising funnel. You will collect and develop market requirements for new measurement solutions that help marketers understand the impact of their advertising on Spotify. And you will also work closely across a cross-functional team to implement and define growth strategies for existing measurement products. This is a highly cross-functional role, and offers the chance to make a significant impact on our rapidly growing ads business. And because ads are an important part of Spotify, your work will change the way the world experiences music and podcasts too.
What You’ll Do
- Work with Product teams to define product strategy, collect market requirements, and help advise the roadmap for our measurement products
- Plan and implement end to end go-to-market for all launches of new measurement products, partnering closely with other teams in our Advertising Business Unit, Legal, R&D, and others
- Develop growth plans to drive client adoption of our measurement products; equip our Global Ad Sales team to use measurement capabilities strategically
- Collect and distill client feedback about our current product suite and identify new opportunities to drive revenue and adoption for existing products, serving as the voice of the customer to the Product and Engineering teams that build and run our measurement products
- Act as subject matter authority on our measurement suite, educate internal terms on the competitive landscape and provide market intelligence to help advise Spotify’s ad products strategy locally and globally
- Provide product teams with market intelligence and analysis to help advise decisions around new product developments
- You have experience working with agile development teams building elite consumer products
Who You Are
- BA or BS degree; MBA or quantitative graduate degree a plus
- 5+ years of experience working with ad measurement systems, ideally within a product or product marketing team
- Experience with digital ad measurement methodologies including Brand Lift, MMM or Econometric models, and attribution is strongly preferred
- Track record of influencing senior partners in both sales and product teams
- You have an aptitude for telling stories are backed by thoughtful data analysis
- You have a track record for collaborating with a variety of cross-functional partners in a fast-paced environment to define market requirements and effectively bring products to market. You’re comfortable with ambiguity and remain passionate about customer needs.
- You can explain the value of highly technical concepts in human, relatable, compelling language. You have experience presenting to large groups and meeting with senior customers.
- You’re passionate about how we can demonstrate the value of using Spotify’s data to reach the streaming generation.
Where You’ll Be
- We’ve introduced Work From Anywhere to give you more options!
- Our offices are currently closed due to COVID-19. Post COVID, while we will ask you to pop into the office from time to time, we are giving you the flexibility to work from home should you choose to do so.
- Working hours? We operate within the EST time zone for collaboration.
Spotify is an equal opportunity employer. You are welcome at Spotify for who you are, no matter where you come from, what you look like, or what’s playing in your headphones. Our platform is for everyone, and so is our workplace. The more voices we have represented and amplified in our business, the more we will all thrive, contribute, and be forward-thinking! So bring us your personal experience, your perspectives, and your background. It’s in our differences that we will find the power to keep revolutionizing the way the world listens.
Spotify transformed music listening forever when we launched in 2008. Our mission is to unlock the potential of human creativity by giving a million creative artists the opportunity to live off their art and billions of fans the chance to enjoy and be passionate about these creators. Everything we do is driven by our love for music and podcasting. Today, we are the world’s most popular audio streaming subscription service with a community of more than 381 million users.
Global COVID and Vaccination Disclosure
Spotify is committed to safety and well-being of our employees, vendors and clients. We are following regional guidelines mandating vaccination and testing requirements, including those requiring vaccinations and testing for in-person roles and event attendance. For the US, we have mandated that all employees and contractors be fully vaccinated in order to work in our offices and externally with any third-parties. For all other locations, we strongly encourage our employees to get vaccinated and also follow local COVID and safety protocols.
This role is not eligible for hire in Colorado, USA.
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by Ronald Barron | Jul 21, 2022 | Uncategorized
Job Description
Title: Contact Center Manager – Social Media Customer Service
Location: United States – Remote
Time type: Full time
WW is looking for candidates to help change people’s lives. We are a global wellness technology company inspiring millions of people to adopt healthy habits for real life. We do this through engaging digital experiences, face-to-face workshops and sustainable programs that encourage people to move more, shift their mindset and eat healthier while enjoying the foods they love. By drawing on over five decades of experience and expertise in behavioral science, we build communities in order to deliver wellness for all.
Role Overview:
The Contact Center Manager for our social media handles (Facebook, Instagram, Twitter, and TikTok) is primarily responsible for the efficient day-to-day operations of the social care team. The duties encompass planning, managing and evaluating workflow of the team; coordinating existing and new initiatives to meet service level and operational requirements; recognizing and recommending operational improvements. This position is responsible for developing and maintaining relationships with internal and external partners.
The Manager is able to make tough data-backed decisions in a high-stakes, high-speed, and evolving environment. They are passionate about WW, and able to deliver details regarding related issues/activities.
Key Responsibilities:
- Develop objectives for the day-to-day activities of the social care team that includes: Customer Care support for all WW’s social handles, WW’s social platform (Connect), WW’s Shop reviews, and WW’s App reviews.
- Conduct effective resource planning to maximize the productivity of people, technology, and training.
- Ensure the Social Care team playbook is always up to date with current response strategy, tone of voice guidance, channel KPIs, and escalation protocols.
- Evaluate and drive high-level performance of teams with key performance metrics. Meet all social response SLAs.
- Collaborate with cross functional teams to ensure operational readiness of the social care team for all company initiatives and cultural posts.
- Identify and analyze member inquiries, issues, and trends on all channels. Summarize and share feedback with the appropriate team for increased member engagement and accountability for success.
- Keeps current on emerging trends and industry use of social media as related to customer care.
- Oversee resource planning and scheduling processes for each of the assigned lines of business
- Conduct effective, regularly scheduled team meetings to maximize communications, planning, and critical problem-solving efforts in addition to holding one-on-one meetings with the team of customer care agents.
- Represent the customer care team in meetings, anticipate and highlight any concerns with key stakeholders to prepare response strategies.
- Recommend improvements to streamline business processes. Ensures cost effective, efficient and customer focused solutions in accordance with operational procedures. Implements change management strategies throughout the department.
- Analyze processes, enact change, and think operationally and strategically to achieve business goals.
- Thrive in a team environment and work independently in a diverse, dynamic and high-paced environment with minimal supervision.
- Create an environment within the organization that consistently supports and executes on WW values.
- Ensure that all team members understand the company’s goals and objectives and recognize how their functions contribute to the achievement of these goals.
- Coordinate multiple projects and tasks ensuring their timely and quality completion.
Experience Required:
- A Bachelor’s degree or 3 years of Customer Care on social media handles experience is preferred.
- Experience with a social platform such as Verint or Sprinklr is optimal.
- Familiarity with WeightWatchers program/membership is a plus.
- Proficient with Microsoft Word, Excel, PowerPoint, and or Google Doc, Google Suite (intermediate Docs, basic Sheets.)
- Excellent leadership skills.
- Exceptional writing skills with strong attention to detail, grammar, and tone.
- Demonstrated knowledge of contact center principles and processes.
- Superior organizational, communication, customer service, and time management skills.
- Proven project management, multitasking & prioritization skills.
- Must be able to effectively interact and partner with people at all levels within the Company.
- Experience working with international partners across different time zones and cultures is desired.
- Creative ability and writing proficiency including presentation of information to help drive change.
- Ability to multitask and successfully operate in a fast-paced, team environment.
- Must adapt well to change and successfully manage workloads or adjust priorities as needed.
APPLY HERE
by Ronald Barron | Jul 21, 2022 | Uncategorized
Job Description
VP of Product, Digital and Apps
at Peloton
Remote – USA
ABOUT THE ROLE
The VP of Product will be responsible for leading the product team to continue to drive innovation, iteration, and optimization of all of existing and future Peloton products. This leader will serve as a transformational technical and people motivator, providing insights to the leadership team on scale, quality, and automation, and building and leading a world class product team.
As we continue to grow towards our goal of 100 million members, we are increasing the reach of our brand and improving access to the product by launching a platform to support high growth opportunities. In this role, you’ll drive innovation with a members-first approach by increasing reach to prospective members and expanding access to Peloton’s premium product line. This cross-functional role will focus on building continued positive relationships across all product and engineering teams.
YOUR DAILY IMPACT AT PELOTON
- Hire and develop the best: The role will manage and grow the product team across multiple verticals. You will build out the team, develop leaders and coach best practices. You’ll need to excel at hiring and developing your technical talent.
- Set a vision: you will build a vision for a variety of Peloton products. You will set a roadmap and deliver short term and long term wins that support Peloton’s position as the leader in Connected Fitness.
- Drive Scale: You must understand the demands of managing a 24×7 application at large-scale. This leader must be capable of scaling themselves and their team to meet the ever-increasing demands of a fast-growing business.
- Operational excellence: You will champion product engineering and operational excellence, establishing key metrics and processes.
- Prioritize well: This leader must have the ability to prioritize work for the direct team and partner teams, establish goals, and focus attention on the most important inputs to drive the desired business outcomes.
- Collaborate: you will collaborate with other parts of the Peloton Engineering team to produce and support tech solutions for a variety of Peloton’s business practices.
- Influence product strategy: you will partner closely with the other Engineering leaders to develop a roadmap that balances short term deliverables with long term scalability.
- Think big: Internally, this role will inspire the organization to think differently and innovate. You will provide thought leadership and collaborate with colleagues to grow Peloton’s products as best in class.
YOU BRING TO PELOTON
- Degree in technical or quantitative/business-oriented field or equivalent practical experience.
- 10+ years of experience managing product teams with 5+ years of managing multiple managers/teams.
- A history of delivering sophisticated consumer products with a deep technical understanding of hardware and software product cycle
- A proven track record of hiring, mentoring, and leading high functioning product management teams
- A strong quantitative skill-set with a dedication to rigorous data driven decision-making
- Demonstrated experience in building successful cross-functional partnerships and successfully navigating complex stakeholder environments
- Highly analytical and able to find opportunities to influence multi-year product roadmaps
- Strong customer obsession: you enjoy obsessing over getting the customer experience right
- You earn trust with your direct team and stakeholders: you listen, you are inclusive, you treat others with respect, and you are willing to be vocally self-critical
- Hire and develop the best: you value coaching your team and developing leaders. You have a demonstrated track record of hiring strong talent and moving them through the organization
- Passionate self-starter, decisive and able to move with speed to implement ideas
- You are a builder– you like to invent on behalf of customers. You are comfortable working with ambiguity.
ABOUT PELOTON:
Peloton is the leading interactive fitness platform globally, with a passionate community of 7 million Members in the US, UK, Canada, Germany, and Australia. Peloton makes fitness entertaining, approachable, effective, and convenient, while fostering social connections that motivate its Members to commit to their fitness journeys. An innovator at the nexus of fitness, technology, and media, Peloton reinvented the fitness industry by developing a first-of-its-kind subscription platform that seamlessly combines the best equipment, proprietary networked software, world-class streaming digital fitness and wellness content, and best-in-class fitness experts and Instructors.
At Peloton, we motivate the world to live better. “Together We Go Far” means that we are greater than the sum of our parts, stronger collectively when each one of us is at our best. By combining hardware, software, content, retail, apparel, manufacturing, Member support, and so much more, we deliver an exhilarating fitness experience that unlocks our members’ greatness. Join our team to unlock yours.
Peloton is an equal opportunity employer and committed to creating an inclusive environment for all of our applicants. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics. If you would like to request any accommodations from application through to interview, please email: applicantaccommodations@onepeloton.com
Peloton has a COVID-19 vaccination policy to safeguard the health and well-being of our employees and customers globally. All employees based in the U.S. and Canada are required to provide proof of vaccination, unless the employee has a Peloton-approved reasonable accommodation or as otherwise required by law.
Please be aware that fictitious job openings, consulting engagements, solicitations, or employment offers may be circulated on the Internet in an attempt to obtain privileged information, or to induce you to pay a fee for services related to recruitment or training. Peloton does NOT charge any application, processing, or training fee at any stage of the recruitment or hiring process. All genuine job openings will be posted here on our careers page and all communications from the Peloton recruiting team and/or hiring managers will be from an @onepeloton.com email address.
If you have any doubts about the authenticity of an email, letter or telephone communication purportedly from, for, or on behalf of Peloton, please email applicantaccommodations@onepeloton.com before taking any further action in relation to the correspondence.
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by Ronald Barron | Jul 21, 2022 | Uncategorized
Job Description
Principal UX Designer
Location: Remote
Summary
The Wikimedia Foundation is a non-profit organization supporting Wikipedia and other Wiki projects. The Foundation operates one of the world’s top five websites and has global reach and impact. Technology and innovation are critical in our quest to support every human in freely sharing knowledge.
The Product Design and Strategy Group at Wikimedia is looking for a Principal UX Designer with a masterful understanding of user experience and product development processes to work within one of our multi-disciplinary product teams, whilst also providing some design direction to a small group of UX designers in other product teams. You will be an expert on user experience, continually driving and executing upon product strategy. In addition, you will play a key role mentoring and supporting less experienced designers in other product teams, influencing the overall design direction across their teams.
Your responsibilities and skills
- UX Design & Processes: Champion the user-centered design process across the organization, demonstrating innovative approaches to complex UX problems that deliver impactful solutions. Provide design leadership by example, role modeling for others the standards expected across the team.
- Guidelines & Accessibility: Have an influential role in evolving the design system over time, staying up-to-date with design guidelines and accessibility standards across the web and influencing the overall direction and development of our systems.
- Research & Testing: Have extensive experience with evaluative and generative research methods and able to mentor other designers to determine when and how to conduct research, support them to interpret their findings and apply the findings to their designs.
- Problem Solving: Consistently demonstrate the ability to proactively tackle complex problems, including those outside of your known area of expertise.
- Direction & Mentoring: Formally direct and mentor designers in other product teams supporting them to develop their design skills and processes.
- Vision and Exploration: Have an influential vision for how the overall user experience is developed across product teams and the ability to think strategically about how to work with other designers to deliver this vision.
Your behaviors and experience
- Communication: Is thoughtful and skilled at determining the right communication channel and approach to persuade other team members to continually evolve their ideas and processes, whilst ensuring other stakeholders and the communities are fully engaged.
- Collaboration: Can steward and coordinate complex collaborative group workshops and events with colleagues in their own product team as well as across different teams and areas.
- Feedback: Plans and facilitates feedback/critique sessions for the team, modeling best practice techniques for giving and receiving constructive feedback.
- Curiosity: Has a contagious curiosity to try new things, inspiring others to explore with them.
- Empathy: Advocates for others and intervenes in situations where a colleague needs help.
- Initiative: Consistently explores and proposes new ideas and approaches to evolve the team’s design practice and skills.
- Work Experience: 12+ years of experience contributing on design teams
- Qualifications: Bachelor’s degree and/or Masters degree, or equivalent in related work experience
Additionally, we’d love it if you have
- Background in content consumption, publishing, education, or news
- Experience acting as a researcher, both in-person and with remote participants
- Familiarity with Free Knowledge and/or Open Source communities
- Speak more than one of the nearly 300 languages of the users you’ll be designing for
About the Wikimedia Foundation
The Wikimedia Foundation is the nonprofit organization that operates Wikipedia and the other Wikimedia free knowledge projects. Our vision is a world in which every single human can freely share in the sum of all knowledge. We believe that everyone has the potential to contribute something to our shared knowledge, and that everyone should be able to access that knowledge freely. We host Wikipedia and the Wikimedia projects, build software experiences for reading, contributing, and sharing Wikimedia content, support the volunteer communities and partners who make Wikimedia possible, and advocate for policies that enable Wikimedia and free knowledge to thrive.
The Wikimedia Foundation is a charitable, not-for-profit organization that relies on donations. We receive donations from millions of individuals around the world, with an average donation of about $15. We also receive donations through institutional grants and gifts. The Wikimedia Foundation is a United States 501(c)(3) tax-exempt organization with offices in San Francisco, California, USA.
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