by Ronald Barron | Apr 20, 2023 | Uncategorized
Job Description
Title: Support Engineer III
Location: Remote – United States
More and more companies are using GitHub Enterprise, so the support team is growing. When our customers have problems, they contact us and it is our goal to help them as quickly and awesomely as possible. We’re looking for Support Engineers in the United States to support our GitHub Enterprise product installed and managed in the customer’s virtualization environment. Your main responsibility will be to work with our customers via web interface, email, phone and chat to solve support tickets. Tickets are usually opened by internal system administrators, and can include investigating load or networking issues, debugging application errors, and discussing feature requests. You’ll also work with our engineering team to prioritize issues and development, and our documentation team to improve customer-facing resources. You don’t need to be a Git expert, but you do need to have technical experience and a passion for helping people. The position reports to an Premium Support Manager and works closely with other teams and leaders across the company.
GitHub works remotely and asynchronously as much as possible. While this role does not require you to live near our office, it will require some travel to meet with co-workers or attend company events.
This role will require working non-standard working hours, including weekends and holidays.
Responsibilities
- Solve complex customer support tickets often involving Linux servers, source code, and web application issues
- Effectively communicate technical information to customers and engineering groups at GitHub
- Work proactively with customers on activities such as coordinating upgrades, communicating upcoming features, and ensuring their installation is running smoothly
- Identify bugs and improvements in the GitHub Enterprise codebase
- Manage urgent customer outages during business hours
Required Qualifications
- Minimum 3 years experience providing technical support to large complex customer accounts
- Previous experience as a Linux System Administrator
- Familiarity with some flavor of production-level virtual machine (e.g., VMware ESX, Xen, KVM) and/or cloud providers
- General understanding of how modern web applications work
Preferred Qualifications
- 5+ years experience providing technical support
- Familiarity with Git and GitHub
- Ability to look through and understand code (Ruby / Bash)
- Stellar English and grammar skills
Minimum hourly rate of $35.34/hour to maximum $93.75/hour.
These pay ranges are intended to cover roles based across the United States. An individual’s base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.
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by Ronald Barron | Apr 19, 2023 | Uncategorized
Job Description
UI/UX Lead
Location: United States, Remote
Insomniac’s UI/UX Department is growing, and we are looking for a UI/UX Lead to help us build industry-inspiring player experiences that are approachable, accessible, and immersive for everyone. This role is a blend of direct creative contribution and team management, balancing UI/UX art and design responsibilities with managing, mentoring, and prioritizing the well-being of your team one that provides a critical component of the studio’s mission to create games that have a positive and lasting impact on people’s lives by helping cultivate an environment of craft excellence, collaboration, and positivity. Want to learn more? Keep reading!
ESSENTIAL DUTIES AND RESPONSIBILITIES INCLUDE THE FOLLOWING:
- Lead a small team of UI/UX artists and designers
- Assist in establishing the vision, design, and planning for Insomniac’s current and future UI/UX systems
- Create art & design documentation and implement assets in-game, but not to the detriment of leadership responsibilities
- Provide mentorship, performance evaluation, and career development support and opportunities for members of the team
- Plan, organize, monitor, and evaluate the team’s work
- Partner with other departments such as Design, Gameplay, and Project Management to:
- Provide creative, scheduling, and technical feedback on the game
- Help develop project goals and objectives
- Communicate UX requirements and technical limitations
- Ensure a balanced team schedule that meets project goals in a timely manner
- Participate in the hiring and onboarding of new employees
- Collaborate with Insomniac studio leadership to support studio cultural values and champion a positive work environment
- Advocate relentlessly for our players and the end-to-end user experience
Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
EDUCATION AND/OR EXPERIENCE:
- Seven to ten years related experience and/or training; or equivalent combination of education and experience
- Proficiency with the Adobe suite (Photoshop, Animate, XD, and Illustrator) and related content creation packages (Figma, Maya)
- Detailed understanding of digital interaction design fundamentals and patterns
- Experience creating style guides and development standards
- Strong game design sensibilities and interest in creating innovative player experiences
- Interest in people management/developing leadership skills, with a particular focus on employee wellbeing
ADDITIONAL SKILLS:
- Experience working on UI/UX systems in AAA games is a plus
- Experience working with Coherent is a plus
- Experience scheduling, scoping, and/or distributing creative work a plus
- Passion for game accessibility and player advocacy is a plus
- Previous experience managing a distributed team a plus
Even if you don’t feel like you meet all requirements for this role, we still encourage you to apply. We know the confidence gap and imposter syndrome can get in the way of meeting incredible candidates, and we certainly wouldn’t want it to prevent us from meeting you.
At SIE, we consider several factors when setting each role’s base pay range, including the competitive benchmarking data for the market and geographic location.
Please note that the base pay range may vary in line with our hybrid working policy and individual base pay will be determined based on job-related factors which may include knowledge, skills, experience, and location.
In addition, this role is eligible for SIE’s top-tier benefits package that includes medical, dental, vision, matching 401(k), paid time off, wellness program and coveted employee discounts for Sony products. This role also may be eligible for a bonus package.
This is a flexible role that can be remote, with varying pay range is based on geographic location. For example, if you are based out of Seattle, the estimated base pay range for this role is listed below.
$104,300$156,500 USD
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by Ronald Barron | Apr 19, 2023 | Uncategorized
Job Description
Senior Unreal Programmer
Location: Full-time, permanently remote (global)
Starloop Studios is a leading international game development service provider. Known for its production capacity, outstanding talent, and AAA-quality projects to the international gaming scene.
We are proud members of Magic Media, a media and tech start-up powered by creativity and innovation. As part of this international group, we deliver expertise in the areas of art, animation, cybersecurity, game development, software development, and VFX amongst others. Together, we provide support and innovative solutions designed around our clients’ needs and carried out by our industry veterans.
We are looking for a Senior Unreal Programmer who is self-motivated, goal-orientated, and a strong team player. The ideal candidate will have extensive full-time UE programming experience in games. We are looking for someone who is passionate about the digital content production process and who is willing to work with content creators and engineers of other disciplines to build awesome tools.
Responsibilities
- Implement and improve a variety of fast and efficient core software using Unreal Engine 4
- Maintain and build code using C++ for all assigned work streams
- Help provide architectural oversight across the entire application
- Collaborate to devise optimal engineering solutions to technical challenges
Requirements
- Great understanding of modern C / C++/Blueprints
- Excellent communication skills
- Fluent in English
Desirable pluses
- Experienced with multiplayer gameplay systems, network replication, core engine, and Virtual Reality technologies
- Experience in Tools Development
- Unity experience
- Experience working with Amazon Gamelift, Google Firebase or Microsoft Playfab
- Solid technical foundation (e.g. Computer Science / Maths Degree or equivalent)
What you will find working with us
- Permanently remote position
- An opportunity to hone and improve your skills by applying them to a diverse variety of engaging projects.
- Be part of an international Group with offices worldwide
- Career growth and development
- Working closely with a team of like-minded people in a fast-paced, multicultural environment
- Ongoing training and professional self-improvement opportunities
- Flexible working hours
- An inclusive culture and open communication
APPLY HERE
by Ronald Barron | Apr 19, 2023 | Uncategorized
Job Description
Unity Developer
Location: Full-time, permanently remote
Starloop Studios is a leading international game development service provider. Known for its production capacity, outstanding talent, and AAA-quality projects to the international gaming scene.
We are proud members of Magic Media, a media and tech start-up powered by creativity and innovation. As part of this international group, we deliver expertise in the areas of art, animation, cybersecurity, game development, software development, and VFX amongst others. Together, we provide support and innovative solutions designed around our clients’ needs and carried out by our industry veterans.
We are looking for a Unity Developer who is self-motivated, goal-orientated, and a strong team player. The ideal candidate will have extensive full-time Unity programming experience in games. We are looking for someone who is passionate about the digital content production process and who is willing to work with content creators and engineers of other disciplines to build awesome games.
Responsibilities
- Implement and improve a variety of fast and efficient core software using Unity
- Maintain and build code using C# for all assigned work streams
- Help provide architectural oversight across the entire application
- Collaborate to devise optimal engineering solutions to technical challenges
Requirements
- 2 years of experience in Unity
- Proficient with the .Net framework, its memory management
- Performance optimization experience
- Passion for video games!
- Proficient English skills
Desirable pluses
- Experienced with multiplayer gameplay systems, network replication, core engine, and Virtual Reality technologies
- Experience in Tools Development
- Unreal Engine experience
- C++ programming
- Experience working with Amazon Gamelift, Google Firebase, or Microsoft Playfab
- Solid technical foundation (e.g. Computer Science / Maths Degree or equivalent)
What you will find working with us
- Permanently remote position
- An opportunity to hone and improve your skills by applying them to a diverse variety of engaging projects.
- Be part of an international Group with offices worldwide
- Career growth and development
- Working closely with a team of like-minded people in a fast-paced, multicultural environment
- Ongoing training and professional self-improvement opportunities
- Flexible working hours
- An inclusive culture and open communication
APPLY HERE
by Ronald Barron | Apr 19, 2023 | Uncategorized
Job Description
Title: Senior Product Manager
Location: Remote
Attune is making it easier, faster, and more reliable for small businesses to access insurance (think, pizza place down the street or main street store). They all need insurance to protect their businesses, but when it comes time to get a policy, they’re bogged down by hundreds of questions, lots of paperwork, and a seemingly never-ending timeline stretching for weeks or months.
We are changing all that. By using data and technology expertise to understand risk, automating legacy processes, and creating a better user experience for brokers, we’re able to provide policies that are more applicable and more transparent in just minutes.
Simply put, we’re pushing insurance into the future, focusing on accuracy, speed, and ease.
Our mission and our team are growing. In staying true to our values, we’ve earned our spot on many workplace award lists. Attune is dedicated to creating a diverse team of curious, focused, and motivated people who are excited about changing the future of an entire industry.
Job Description
As a PM at Attune, you will help plan, manage, and execute on new features for products across the Attune platform, which powers easy access to insurance for small businesses across the country. You will be focused on deeply understanding our customer needs, working with our design and engineering team to execute on customer value, and managing cross-functional dependencies as we work to ship new products.
This PM role is focused on activation and growth across Attune’s platform. You’ll work closely with our revenue team to understand the intersection of customer value and growth for Attune. You’ll have the opportunity to build key customer features as well as in-house tools to make our revenue team even better at what they do.
Responsibilities
- Own product management processes related to activation, growth, and retention
- Collaborate with engineers and designers
- Own cross-functional coordination of projects
- Own delivery of product initiatives and releases
- Define, document, and communicate objectives, requirements and constraints for product initiatives and releases
- Communicate development status and document progress toward milestones
- Prioritize and sequence product initiatives against your mandate
Qualifications
- 2-4 years experience in product management
- Experience with a startup preferred
- Proven success in defining and launching online/mobile features/products
- Excellent analytic skills and experience in solving analytical problems.
- Experience in working with Agile methodologies
- Proven ability to influence cross-functional teams without formal authority
What we offer you:
- 150-200k per year
- Unlimited PTO
- Generous parental and caregiver leave
- 401K match
- Excellent medical, dental, and vision plans
- Remote-first culture
- And more!
Location Information
Unless otherwise specified, this role has the option to be hybrid or remote. Hybrid work locations provide team members with the flexibility of working partially from our New York City office and from home. Remote team members must live and work in the United States (territories excluded), and have access to reliable, high-speed internet.
APPLY HERE
by Ronald Barron | Apr 19, 2023 | Uncategorized
Job Description
Title: Senior Hardware Operations Program Manager
Location: Remote – US
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations Cloud, which helps to digitize the world of physical operations, providing visibility and empowering entire sectors of our economy to become more safe, efficient, and sustainable. Founded in San Francisco in 2015, we now employ more than 2,000 people globally and collect more than 40 billion minutes of video footage and 5 trillion data points annually.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including video-based safety, vehicle telematics, apps and driver workflows, equipment monitoring, and site visibility. As part of a newly public company, you’ll have the autonomy and support to make an impact as we build for the long term.
Recent awards we’ve won include:
Best Place to Work by Built In 2022
Deloitte Fast 500 Companies
IoT Analytics Company of the Year in 2022’s IoT Breakthrough Winners
Every year, we partner with our customers to deliver outcomes like conserving millions of gallons of fuel, saving millions of dollars, and creating positive environmental change. As more customers connect to our platform, our data grows, our AI models get smarter, and our opportunities expand.
About the role:
Samsara is seeking a senior operations program manager responsible for taking our products from development through mass production and end of life. In this role, you will partner with Operations teams – supply chain, demand planning, manufacturing, etc. – and Engineering – EE/PD/FW/QA – to help ship high quality products. The OPM works with cross functional teams to drive the product development process in a fast paced environment. You’ll be passionate about developing high-quality products, demonstrate a high degree of process ownership and innovation, and want to have fun while we bring the world of physical operations to the cloud.
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, countless opportunities to experiment and master your craft in a hyper growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
Click here to learn about what we value at Samsara.
In this role, you will:
- Plan and execute PVT builds, mass production readiness and signoff, and scaling and sustaining high volume production until end of life
- Spearhead and influence cross-functional coordination and communication between the Engineering, Product Management, Supply Chain, Demand/Supply Planning and manufacturing teams to drive overall system readiness through these major product life cycle checkpoints
- Coordinate and drive post-ramp qualifications (PRQ) and engineering change orders (ECO), including internal sign-offs and factory rollouts
- Manage project schedules, product costs, and technical/operational risks
- Manage internal and external communications and coordinate development convergence, including regular executive reviews and approvals
- Coordinate with JDM & CM partners and suppliers to execute the production plan and ensure on-time delivery and high-quality results
- Integrate with Engineering program management and other critical program stakeholders on early stage program development as a voice for long term factory engagement
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- 8+ years of experience shipping high-volume hardware electronics programs at scale with ODM and JDM partners overseas
- Solid organizational skills including attention to detail, prioritization, and triage of complicated issues
- Ability to communicate technical issues in a clear manner to an executive audience
- History of collaboration across technical & non-technical teams with strong relationship building skills
- Self-motivated, proactive, creative, and critical problem-solving capabilities
- Versed in project planning tools such as Microsoft Project, SmartSheets
- Familiar with JIRA and Confluence for issue tracking and project summary
- Familiar with PLM systems for BOM and ECO management
- Ability to travel internationally, depending on project needsBS in a relevant technical field e.g. EE, ME, or CS
Samsara’s Compensation Philosophy: Samsara’s compensation program is designed to deliver total compensation (based on role, level, and geography) that is above market. We do this through our base salary + bonus/variable + restricted stock units (RSUs). RSUs are awarded at hire and may be refreshed annually. Additionally, as a pay-for-performance company, there are additional RSU grant awards for top performers which allow employees to achieve higher market positioning.
The range of annual base salary for full-time employees for this position is below. Please note that base pay offered may vary depending on factors including your city of residence, job-related knowledge, skills, and experience.
$120,564$177,300 USD
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