by Ronald Barron | May 19, 2023 | Uncategorized
Job Description
Title: Customer Experience Specialist
Location: Remote US
About the team:
The Consumer Experience team is critical to forging and maintaining lasting relationships with our millions of customers. Reflecting GOAT Group’s core values of authenticity and innovation, you will join a collaborative team that solves problems with thoughtfulness, empathy and speed. The result is a world-class customer experience that builds trust with our buyers and sellers worldwide.
In this role you will:
- Resolve customer support issues with the utmost patience and by adhering to company policies
- Provide fast, accurate, and personalized customer support with a positive attitude through email and chat
- Troubleshoot technical issues related to our mobile apps and website
- Maintain a position of trust and responsibility by keeping customer information and interactions confidential
- Be flexible to carry out other assignments as they come up
We are looking for:
- Passion for sneakers, technology and helping others succeed
- Experience delivering customer focused solutions to meet customer needs
- A quick learner, a self-starter, able to work independently, and you’re willing (and able) to handle the pressures of an increasing level of responsibility
- Excellent written and verbal communication skills; able to interact with customers in a clear and concise manner
- Must be a team player who is able to make independent decisions based on established guidelines
- Must be able to prioritize work and manage time effectively; the ideal candidate thrives in a fast-paced, multi-faceted environment
- Must have reliable wifi
- Highly organized with demonstrated attention to detail
- Must be available to work one weekend day per-week
- Must be available and willing to work extended hours as needed (during crunch times!) per day or per week, and holidays, to meet business needs
- Must be available to work pacific time hours
The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.
Hiring Range:
$15.77$19.71 USD
APPLY HERE
by Ronald Barron | May 19, 2023 | Uncategorized
Job Description
Title: Marketplace Advertising Manager
Location: Remote (USA)
CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customers’ needs.
Since our inception in 2017, Resident has become one of the fastest growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.
At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.
To be considered for this remote opportunity, you must reside and be authorized to work within the United States.
Job Overview:
Resident is looking for an experienced Marketplace Advertising Manager to join our growth team. The position will be responsible for managing our search and display advertising campaigns across various retail marketplaces, including Amazon US, Sam’s Club (MAP), Wal-Mart, Amazon CA and Amazon UK. The Marketplace Advertising Manager will work closely with our E-Commerce Manager to ensure proper strategy and KPI’s are being met as we scale spend. In addition, the ideal candidate should have experience launching Streaming TV campaigns via DSP and utilizing Amazon Marketing Cloud to track and interpret data.
Key Responsibilities:
- Manage and optimize Amazon sponsored product, sponsored brand, and sponsored display campaigns, ensuring they align with our marketing and sales goals.
- Create, launch, and manage advertising campaigns across other retail marketplaces, including Sam’s Club (MAP), Wal-Mart, Amazon CA and Amazon UK.
- Utilize Amazon DSP to create and launch display and video advertising campaigns, including Streaming TV.
- Monitor advertising performance and make data-driven decisions to improve campaign performance utilizing retail search & display platforms, Amazon Marketing Cloud, and internal reporting systems.
- Collaborate with the marketing team to create engaging and effective advertising copy and creative assets.
- Work closely with the marketing team to ensure advertising campaigns are driving sales and meeting revenue targets.
- Keep up-to-date with the latest advertising trends and best practices and implement them into our campaigns.
Qualifications:
- Bachelor’s degree in Marketing, Advertising, or a related field.
- 3+ years of experience in managing Amazon sponsored product, sponsored brand, and sponsored display campaigns.
- Experience in utilizing Amazon DSP to create display and video advertising campaigns.
- Experience in managing advertising campaigns across various retail marketplaces (Wal-Mart, Sam’s Club (MAP), Amazon international marketplaces)
- Strong analytical skills and experience with data-driven decision making.
- Excellent communication and collaboration skills.
- Ability to work independently and manage multiple projects simultaneously.
- Strong attention to detail and ability to meet tight deadlines.
Preferred Qualifications:
- Experience in managing advertising campaigns for a furniture or home decor company.
- Experience in utilizing Amazon DSP for Streaming TV campaigns.
- Experience in utilizing Amazon Marketing Cloud to interpret data, track path to purchase, and tie into multi-touch attribution models.
- Experience with other programmatic advertising platforms (such as Google Ads or Facebook Ads).
- Familiarity with Amazon’s A9 algorithm and search engine optimization (SEO) for Amazon listings.
- Knowledge of HTML, CSS, and JavaScript.
What We Offer (subject to eligibility requirements):
- Remote-first workplace (since 2016!)
- Competitive Salary
- Health, Vision & Dental Insurance
- HSA company contributions
- 401K with company match component
- Take what you need Paid Time Off
- Wellness benefits
- WFH office and cell phone/internet stipend
- A FREE MATTRESS plus an awesome Friends and Family discount!
APPLY HERE
by Ronald Barron | May 19, 2023 | Uncategorized
Job Description
Lead UX Product Researcher, Supply Chain
remote type
Remote or Hybrid
locations
1000 Nicollet Mall, Minneapolis,MN 55403-2542
time type
Full time
job requisition id
R0000284709
About us
Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers. Our purpose is to help all families discover the joy of everyday life. As a senior member of our product research team, you’ll bring that purpose to life across Target.com, Target apps, internal tools, and more through the design of new retail experiences and the evolution of existing ones.
The UX Research Team is responsible for building empathy for the Target Guest and Target Team Member throughout the product development lifecycle for Target’s digital products, inclusive of web experience, app experience, internal tools, and in-store digital tools. The UX product researcher is a key partner to several functions in the digital group including product owners, UX product designers, engineers, data scientists, content designers, accessibility consultants, and site merchandisers.
About the job
Research projects span from lean usability validation (as needed by the product teams) to strategic future-thinking discovery projects (driven by researchers’ insights) to enable constant experience optimization and inform strategic business priorities. Using both qualitative and quantitative methods, the researcher will translate research insights into powerful stories that not only help shape product design and development but also influence the world of modern retail. We are looking for a researcher with service design experience to help build out blueprints and identify areas of opportunities for our Global Supply Chain and Logistics team.
Responsibilities as a Lead UX Product Researcher:
- Serve as a research expert within product teams throughout the research project life cycle recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis
- Act as a partner and provide expert guidance in leading, conducting, and synthesizing qualitative research projects including, but not limited to: in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online & in-store intercepts, ethnographies, shopalongs
- Plan, lead, and socialize high-profile research projects to drive key strategic decisions across Target’s digital business
- Collaborate with cross-functional product teams, to understand and support the strategic direction of the digital teams’ businesses through research and discovery
- Ensure relevance and quality of insights through thoughtful assessment of risk, establishment of clear success criteria, and the use of methodology based on sound research principles and practices
- Bring empathy and guest insights to every business problem, identifying the problem from the user’s point of view and highlighting opportunity areas
- Partner with and mentor other UX product researchers on research methods, execution, and project management to identify and lead initiatives to strengthen our impact
- Uphold our research ethics and actively find ways to strengthen & scale our processes
About you
- 4-year degree or equivalent experience in Anthropology, Social Science, Design Research, Psychology, Human Factors, HCI, or related field
- Minimum of 6 years’ experience practicing UX design research/service design for digital product teams
- Genuine curiosity about people and experiences
- Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners
- Strong ability to tell compelling stories from data
- Comfortable within ambiguity with the ability to prioritize; demonstrated ability to manage multiple projects (both small and large) and adjust to changing priorities
- Strong project management skills experience managing multiple projects at various stages in the project life cycle
- Comfortable speaking to a diverse group of people and leading conversations to discover research insights
- Excellent strategic thinking and problem-solving skills
- Experience running, recruiting, moderating and analysis of online panels and thinking strategically about their application
- Ability to use company strategy as a guidepost to execute on research projects to support that strategy
- Experience in Quantitative UX Research methods, including survey creation and analysis
APPLY HERE
by Ronald Barron | May 19, 2023 | Uncategorized
Job Description
Motion Graphics Artist
locations
US Remote
time type
Full time
job requisition id
JR106392
ServiceTitan is seeking a talented Motion Graphics Artist to work closely with our Creative Director, Video Editors and stakeholders across the company to create engaging marketing initiatives. The successful candidate will have a passion for storytelling, 2D animation, and motion graphics and will be responsible for creating visually stunning graphics that communicate complex concepts in a simple and effective way.
Key Responsibilities:
- Collaborate with Creative Director, Video Editors and stakeholders to develop creative concepts and execute on visual storytelling that supports marketing initiatives.
- Create engaging and visually compelling 2D animations, motion graphics, and other video assets that elevate the brand and resonate with target audiences.
- Utilize industry-standard software such as After Effects, Photoshop and Illustrator to create high-quality motion graphics and animations.
- Work within project timelines to deliver projects on-time and within budget.
- Stay up-to-date with the latest industry trends and techniques, and incorporate them into creative projects when appropriate.
Qualifications:
- 3-5 years of experience in motion graphics, animation, and video production.
- Expertise in industry-standard software such as After Effects, Photoshop, and Illustrator.
- Ability to work collaboratively with stakeholders, video editors, and other creatives in a fast-paced environment.
- Strong attention to detail and ability to prioritize multiple projects simultaneously.
- Excellent communication skills and ability to present ideas in a clear and concise manner.
- A portfolio showcasing a range of motion graphics and animation work.
APPLY HERE
by Ronald Barron | May 19, 2023 | Uncategorized
Job Description
Title: Senior iOS Software Engineer, Host Pricing
Location: United States
Airbnb was born in 2007 when two Hosts welcomed three guests to their San Francisco home, and has since grown to over 4 million Hosts who have welcomed more than 1 billion guest arrivals in almost every country across the globe. Every day, Hosts offer unique stays and experiences that make it possible for guests to connect with communities in a more authentic way.The community you will join
The Host Pricing & Settings org is looking for a Senior iOS Engineer to help us craft the next generation of tools for Airbnb hosts. We create tools that help our hosts run their business, giving them insights to help them better price their properties that hopefully lead to better returns. As a Senior iOS Software Engineer working in Host pricing, you will help create the next generation of tools and features to help hosts run their business day-to-day.A typical day
- Work with product and design partners to explore problem spaces and devise solutions to customer problems
- Collaborate with other product engineers and partners to develop new Host pricing functionality and surface insights / analytics
- With Engineering partners, create technical and execution strategies for new projects and legacy migrations
- Hands on develop, working with teams on edge solutions to problems that come about when developing at scale
- Follow data-driven approaches to find inefficiencies in the build/test/deploy pipeline
- Identify areas of improvement and drive mobile best practices
The Difference You Will Make
- Collaborate with cross-functional partners such as Product Managers, Experience Designers and Engineers to design and deliver high-quality products on iOS
- Build efficient and reusable mobile components and architect reliable, performant, and scalable mobile solutions
- Mentor, guide, advocate and support the career growth of individual contributors
- Identify areas of improvement and drive mobile best practices
Your Expertise
- 5+ years’ experience developing iOS applications at scale with a high volume of users, preferably in Swift and SwiftUI
- You possess strong product sense and a passion for iOS UI and UX product development
- Demonstrated ability to collaborate with Product Management, Design, and other iOS, Android, and Web Engineers
- You’re passionate about continuous learning and innovation in the mobile industry
- Sound engineering and coding skills. Understanding of basic data structures and asynchronous programming
- You possess a Bachelor’s and/or Master’s degree, preferably in CS, or equivalent professional experience
Your Location:
This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated. Please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
APPLY HERE
by Ronald Barron | May 19, 2023 | Uncategorized
Job Description
Title: Staff Software Engineer, Developer Experience
Location: Remote – US
At MyFitnessPal, our vision is to be the global catalyst for every body to achieve their healthy. We believe good health starts with what you eat. We provide the tools and resources to reach your fitness goals.
We are looking for a Staff Software Engineer to join the MyFitnessPal Platform Engineering team. Our users rely on MyFitnessPal to power their health and fitness journeys every day. As a member of the MyFitnessPal Platform Engineering team, you’ll have the opportunity to positively impact those users with your expertise in the infrastructure tooling that drives operation and delivery of the MyFitnessPal ecosystem. In addition to technical expertise, you’ll find that your teammates value collaboration, mentorship, and inclusive environments.
What you’ll be doing:
- Build and maintain a high-quality and scalable developer portal
- Lead major initiatives and be a representative of the team, partnering with other engineering teams to identify requirements for building an amazing developer experience that allows quick, autonomous, and secure delivery of production changes
- Identify opportunities to scale the team and the infrastructure through automation and efficient architectural design
- Build quality codebases by engaging in code-reviews as a mentor and peer and support resolution of production issues across the entire MyFitnessPal stack
- Live our core values in all you do:
- Be Kind and Care
- Live Good Health
- Be Data-Inspired
- Champion Change
- Leave it Better than You Found It
- Make It Happen
Qualifications to be successful in this role:
- 7+ years of experience or relevant work experience
- 4+ years of experience with NodeJS, TypeScript or Go experience
- Experience with developer platforms like Backstage is preferred
- Experience with GitHub Actions and Kubernetes are a plus
- Experience with a variety of API design patterns, such as REST & GraphQL
- Experience with high volume messaging queues such as Kafka
Please consider applying even if you don’t meet 100% of the qualifications. Research shows you can still be considered for a position if you meet some of the requirements. At MyFitnessPal, we’re building a fitness product for everyone and believe our team should reflect that. We encourage people of different backgrounds, experiences, abilities, and perspectives to apply.
Full Time Employee Perks, Benefits, and Culture:
- Remote equal philosophy enabling you to work from any state in which we have operations in the continental U.S.
- Want to work in an office? We also have a physical office in Austin, TX
- Annual, in-person company retreats to work, bond, and enjoy team-building activities
- Opportunities for team members to meet and connect in person for company paid lunches or working sessions
- Flexible time-off policy + flexible working hours (Unlimited PTO Plan)
- Competitive medical, dental, and vision benefits
- Safe Harbor 401K program
- Paid maternity and parental leave
- Monthly Wellness Allowance to assist team members to focus on their own physical and mental wellbeing and select wellness initiatives of their own choice
- Reward & recognition platform enabling peers to recognize and reward their peers for all the great work they do
- MyFitnessPal Premium
- Modern Virtual Learning and Development Library
- DEI Committee dedicated to ongoing efforts to foster a diverse and inclusive workplace by setting actionable goals and evaluating progress
- Diversity training for employees
- A dynamic, motivating, and fun work environment
APPLY HERE
