Director of Marketing and Communications

by | Sep 18, 2023 | Uncategorized

Job Description

Director of Marketing and Communications

at TRAILS (View all jobs)

Remote – US

THE ORGANIZATION

Founded at the University of Michigan Medical School, TRAILS (Transforming Research into Action to Improve the Lives of Students) is among the most innovative and rapidly-growing school-based mental health solutions in the country. After a decade in the academic setting, TRAILS spun out from the University in 2022 and launched as an independent organization with approximately 35 staff. Within a year, our staff size had more than doubled. Today, our growing team is working toward the TRAILS mission of transforming the landscape of youth mental health care delivery by equipping school staff with the training and resources they need to provide evidence-based and culturally responsible programming to their students.

To date, TRAILS has brought essential skills and resources to more than 14,000 teachers, administrators, and school mental health professionals. Our best-in-class program materials are built specifically for the school setting, and our unique training model is driven by research from the field of implementation science. Our website and library of materials are utilized by educators and clinicians across the United States and in more than 100 countries around the world. While our impact today is greatest in our home state of Michigan, TRAILS is expanding nationally with strong support from education and health sector leaders, public offices, and state policymakers.

As we work to respond to massive demand for TRAILS programming from schools and districts throughout the United States, our team is guided by a core commitment to equity: The TRAILS growth strategy identifies Title I designated schools as our broadest target population, and we aim specifically to impact students who experience high risk for poor mental health outcomes and disproportionate barriers to quality care. As we grow our team, we seek candidates who share our commitment to equity in health and healthcare access, who practice cultural humility, and who thrive in and contribute to an inclusive working environment.

Team: External Affairs

Reports To: VP of External Affairs

Location: Remote, United States (Physical office in Ann Arbor, MI – optional)

THE ROLE

The Director of Marketing and Communications is the leader of all TRAILS branding, marketing, and communications efforts. Along with a small team (Communications Manager and Communications Specialist), the Director is responsible for creating a TRAILS marketing strategy and then executing it with their team and across the organization. On a day-to-day basis, this could look like creating slide decks for an upcoming CEO trip, revising one-pagers and marketing materials for a conference, or working across teams to create a report for a specific group of education administrators. This is a perfect fit for a candidate who has a strategic mindset and doesn’t hesitate to execute their vision, and who is eager for the chance to work at a rapidly growing organization with national-level impact and reach.

THE RESPONSIBILITIES

MARKETING MANAGEMENT AND EXECUTION (50%)

  • Create and execute a marketing plan focusing on key TRAILS audiences (policymakers, school administrators, school mental health professionals, and educators)
  • Create and update high-quality marketing materials, including presentation slide decks, reports, flyers / one-pagers, graphics, and more
  • Manage and regularly update all TRAILS external marketing channels, including mass email and social media
  • Create and maintain TRAILS talking points and messaging, from general inquiries to needs for a specific event or rapid-response moment
  • Evaluate all existing communications and marketing efforts, centering data and metrics; make thoughtful decisions and recommendations based on that data
  • Manage and/or assist with TRAILS media relations, including op-ed writing and placement and relationship-building with reporters, outlets, and other partners
  • Center diversity, equity, and inclusion (DEI) in all TRAILS communications, ensuring they reflect our organization’s overarching DEI Philosophy and Values
  • Represent the needs of Marketing and Communications (and External Affairs, when asked to do so by the VP of External Affairs) at internal and external meetings; ensure that the Marketing and Communications Team knows about all updates to projects and tasks that would affect their work

MARKETING SYSTEMS AND BRAND UNITY (30%)

  • Create and maintain sustainable marketing systems for storing and updating TRAILS marketing resources (e.g., systems for when and how to update TRAILS marketing materials, organization format for simple and easy access to TRAILS marketing materials and documents in Google Drive, etc.)
  • Refine and protect the TRAILS brand identity and voice, including communications led by other TRAILS staffers (e.g., unified use of slide deck template, logos, fonts)
  • Collaborate across the organization to ensure a unified TRAILS design strategy (involving designers from the Technology Innovations department, Training and Materials department, and beyond as appropriate)
  • Build relationships and work collaboratively across teams; Marketing and Communications often supports other teams throughout the organization, requiring clear communication across teams and regularly testing our project management skills

TEAM MANAGEMENT AND ORG-WIDE RESPONSIBILITIES (20%)

  • Provide leadership, guidance, and communication to team members to ensure high-quality deliverables and a culture of welcoming feedback (needed improvements or changes should not be communicated implicitly or postponed)
  • Coach and mentor team members to align team and organizational goals with team member strengths and interests when possible, and to significantly further their careers
  • Hold yourself to high standards as a leader of your team, especially on issues of feedback and accountability
  • Attend all staff meetings and retreats, workgroups and other relevant TRAILS meetings as necessary
  • Support TRAILS team with all hands on deck events as needed and other team initiatives

THE PERSON

Our experience suggests that the following types of professional experiences lend themselves to this work:

  • A strategist who has created marketing plans and adapted those plans as needed
  • A leader who contributes to every aspect of the work, not only at a strategic or delegation level
  • A human-centered manager with experience building strong and supportive teams
  • Willingness to work flexible hours to occasionally accommodate business hours in other US time zones as necessary
  • Willingness to travel up to 2-4 times per year
  • Commitment to TRAILS’ service, mission, and equity journey

Our experience suggests that the following types of skills lend themselves well to this work:

  • Project management: takes complicated, often cross-team projects from idea all the way to execution
  • Accountability: takes responsibility for goals and duties, and advances work even/especially without close supervision
  • Editing and writing skills: able to edit and hone written content and tailor communications to different audiences
  • Strong ability to work collaboratively and helpfully across teams, even/especially when that work doesn’t translate directly to Marketing and Communications Team goals
  • Strong organizational and time management skills

APPLY HERE

Senior Healthcare Project Manager

by | Sep 18, 2023 | Uncategorized

Job Description

Senior Healthcare Project Manager

26113

Remote

Creating a better way. It’s more than just the philosophy we were founded on. It’s our purpose. For our employees, it means more time with patients. Unrushed visits to build meaningful relationships. And most importantly, an opportunity to empower our patients to achieve their full potential at work and in life. Determined to make a difference? Join our health care revolution and be a part of something better.

Quad Med is seeking a Sr. Healthcare Project Manager to join our client Implementation Team! The Sr. Implementation Project Manager (Sr. PM) is responsible for all aspects of a clinic implementation of new health centers, including facilitating project planning sessions to establish project scope, a detailed project management plan, task scheduling, and a team collaboration management model & process for each health and wellness center. The Sr. Implementation PM documents the project, communicates across the organization, organizes and schedules/meetings, conduct meetings, monitor progress within work streams and develops workable remediation plans for deviation from plan, and interact with the client during the entire implementation process.

The Sr. Implementation Manager is responsible for all aspects of service line launches or expansions with new clients or within our current book of business. The Sr. PM manages the initiation, planning, monitoring, execution and closure of the project ensuring that the scope, timeline and budgets are adhered to.

Travel required: 30-50% travel (Domestic) driven by Clinic Go-Live Schedule

Key Responsibilities

  • Effectively and regularly engages directly with client personnel (from Sr. Management down through all tactical working level staff) on an on-going basis
  • Serves as an Implementation Sr. Implementation PM to manage projects that become part of the formal QuadMed clinic or internal project portfolio
  • Plans, creates and executes project management work plans and revises these plans as appropriate to meet changing needs and requirements. Reviews with the respective Operations and Sales leadership leadership (as appropriate) deliverables prepared by team before passing to client
  • As an integral part of the Implementation Services project management team, manages all day-to-day operational aspects of each client clinic project Go-Live while effectively applying standard methodologies and standard processes
  • Ensures project documents are complete, current, and stored appropriately
  • Actively promote a project management culture and mindset within all internal stakeholders as well as with the QuadMed organization in general
  • Acts as a trusted advisor to key client account stakeholders and general company management for project management
  • Provide mentoring, coaching and leadership to other newer team members and Interns as assigned as part of their ongoing professional development and advancement, as well as serving as an advisor toward successful management of their assigned projects
  • Interacts with the account team which supports clients (operations directors, managers, health center leaders, Sales, etc.) to provide successful on-time, on-budget, on-quality delivery of implementations/projects
  • Prepares for, participates in, and sometimes leads client engagement reviews
  • Owns and manages quality assurance procedures to minimize our exposure and risk on projects
  • Advocates and pro-actively participates in continuous improvement within Implementation Services with the appropriate level of retrospection and introspection
  • Manages project budget and analyzes project profitability, revenue, margins, bill rates, and utilization, reporting findings weekly and directly to the Manager, Implementation Services and the PM Team Leader
  • Enables pro-active decisions and actions to mitigate project scope, schedules and budget overages in a quick and confident manner
  • Other duties as assigned

Job Requirements
Education:

  • Bachelor’s degree in business, Medical or related field required; MBA/master’s degree a plus

Experience:

  • Minimum five (5) years of Project Management with at least 1 year in the medical/healthcare or related field.

Certificates, Licenses, Registrations:

  • PMP Project management certification through the PMI or equivalent in process or already achieved is preferred.

Knowledge, Skills & Abilities:

  • A Sr. PM must be able to successfully manage a minimum of 3-4 complex clinic Go-Live’s concurrently with relatively independently with little guidance.
  • Strong understanding of project management best practices and keeps current with same
  • Demonstrated strong and capable multi-tasker
  • Works extremely well in a matrix management environment
  • PMP Project management certification (through the PMI) or equivalent certification preferred or in process
  • Experience in leading a large, diverse team of project management professionals
  • Make sound and logical judgments as it pertains to budgets, contracting, negotiating and communicating with clients prior to and during implementations
  • Strong team orientation and very collaborative leadership style
  • Strong interpersonal skills
  • Strong communicator with mature, effective written and oral communication skills, and a strong engagement and delivery style
  • Facilitate discussion and collaborate with teams, with the ability to handle and resolve conflict
  • Solid attention to detail orientation
  • Demonstrated strong competency as an implementation lead with all of the qualities, skills and experience of a Project Manager but able to handle a larger number of and more complex clinic Go-Live’s
  • Expert working knowledge of MS Office desktop suite (Word, Excel, PowerPoint) as well as MS Project Professional and MS Visio
  • Demonstrated organization, facilitation, communication and presentation skills
  • Deep, successful experience in client-facing roles
  • Strong business acumen with demonstrated experience of successfully resolving tense customer-conflict
  • Proven ability to work successfully with diverse populations and demonstrated commitment to promote and enhance diversity and inclusion

APPLY HERE

Senior Manager, Integrated Marketing Campaigns

by | Sep 18, 2023 | Uncategorized

Job Description

Senior Manager, Integrated Marketing Campaigns

  • Holmdel, New Jersey
  • Marketing
  • Full Time
  • Hybrid (Remote / On Site)
  • 4487

Job Description

Job Overview

The Senior Manager, Integrated Marketing Campaigns and ABM is responsible for strategic planning and implementation of enterprise marketing programs from concept through release, working alongside the marketing, sales, and operations teams. This role will be responsible for the campaign architecture and design of our account-based marketing programs with the primary goal of optimizing the buyer journey and increasing performance across pipeline, bookings, and customer retention. We need this person to be a self-starter who takes the initiative and can proactively identify issues/opportunities and recommend solutions, while staying on top of account-based marketing methodologies for segmentation and personalization. They will report to the Senior Director, Demand Generation.

About Us

When you join iCIMS, you join the team helping global companies transform business and the world through the power of talent.Our customers do amazing things: design rocket ships, create vaccines, deliver consumer goods globally, overnight, with a smile.As the Talent Cloud company, we empower these organizations to attract, engage, hire, and advance the right talent. We’re passionate about helping companies build a diverse, winning workforce and about building our home team. We’re dedicated to fostering an inclusive, purpose-driven, and innovative work environment where everyone belongs.

Responsibilities

  • Own global integrated campaign planning process and work with DG, reputation, engagement, and enablement leaders to develop & implement integrated campaign plans aligning efforts and output against top strategic priorities, with clear goals, objectives, strategies, and tactics
  • Develop, support, and lead staff of marketing campaign and program managers to implement department strategies and key account-based marketing initiatives
  • Manage and build a team by coaching and developing existing members and closing gaps where needed
  • Create and optimize buyer journey maps for key personas within global campaigns, identify content gaps and content needs (TOFU, MOFU, BOFU)
  • Coordinate with internal production teams on buyer persona and buyer journey content asset creation for each campaign
  • Guide internal cross-functional teams and external agencies through content & campaign development, design and implementation
  • Develop and complete high-impact, B2B campaign plans that can scale globally across prospect and customer to achieve pipeline and revenue goals
  • Develop and optimize framework to implement 1 to 1, 1 to few, and broad-based marketing initiatives to meet pipeline requirements of varied enterprise targets
  • Successfully leverage subject matter authorities across functional areas to deliver well considered plans and campaign outcomes that lead to desired performance results
  • Partner with planning teams to develop campaign briefs and detailed project plans including campaign goals, theme, messaging, marketing distribution channel summary and campaign schedule
  • Lead all aspects of our campaign calendar and communicate to marketing team and larger organization the 6-12 month vision of programs to achieve business objectives
  • Develop program and campaign scorecard, regularly track targets, results and provide updates; Use campaign and pipeline data to identify trends and opportunities; lead periodic campaign reviews and share regular updates to key partners and Executive Leadership
  • Supervise industry landscape to develop go-to-market strategies to reach target personas and identify gaps within strategic accounts
  • Develop data and insight strategy to add key personas to the prospecting database
  • Provide ongoing data, engagement, and insights on target accounts and contacts within these accounts using internal tools and resources to contribute to GTM teams

Qualifications

  • Bachelor’s degree in related field or equivalent experience
  • 7+ years of related experience in campaign management / demand generation / account based marketing
  • 3+ years management experience leading and growing a marketing team preferred
  • Successful marketing experience in planning, developing, executing, and measuring marketing campaigns for B2B tech/SaaS products
  • Experience leading campaigns end to end, with knowledge of audience, brand, thought leadership, targeting and segmentation strategies, campaign analysis, messaging and positioning, creative, content development and the marketing mix across the buyer’s journey,
  • Strong analytical skills, data driven, and obsessed with achieving set goals and return on investment
  • Ability to understand what motivates buyers and translate that into content and campaigns
  • Experience influencing cross-functionally and at all levels to deliver on business goals
  • Standout communication skills with outstanding ability to collaborate constructively and cross-functionally
  • Track record of optimally prioritizing and handling multiple projects simultaneously
  • Experience using Salesforce, Marketo, Demandbase, Tableau, and other ABM tools
  • Ability to work effectively within a fast-paced, rapidly changing environment that is experiencing high growth

APPLY HERE

Paid Social Media Specialist

by | Sep 18, 2023 | Uncategorized

Job Description

Paid Social Media Specialist – Remote

Nationwide

TrueCar is a leading automotive digital marketplace and we are on a mission to make car buying and selling easy, transparent and efficient. We work to empower consumers with data, and foster connections with our network of Certified Dealers who share our belief that truth, transparency and fairness are the foundation to a great experience. We forge partnerships to power car buying programs for some of America’s most trusted brands. And we continually innovate to provide useful tools, research, market context and pricing transparency to help consumers feel empowered and confident all throughout their journey.

As consumers’ priorities and shopping habits shifted, so did we. We are building a modern day marketplace and invite you to come join the TrueCar Crew. You can have a real & direct impact on our journey as we continue to evolve and revolutionize the car buying and selling experience. We are seeking talented individuals who are excited by our mission to revolutionize & elevate the car buying & selling experience.

The Opportunity:

As a key member of the Acquisition & Growth Marketing team, the Paid Social Media Specialist is responsible for developing and implementing paid advertising strategies on various social media platforms, such as Facebook, Instagram, Twitter, LinkedIn, Snapchat, and Pinterest. The primary goals of this role are to drive brand awareness, engagement, and conversions through paid social media advertising.This role involves managing ad campaigns, analyzing performance data, and making data-driven recommendations to achieve marketing objectives.

How you will contribute to TrueCar’s success:

  • Collaborate with the marketing team to define campaign objectives, target audience, and budget allocation.
  • Develop comprehensive paid social media strategies that align with overall marketing business objectives.
  • Create and optimize ad creatives, including ad copy, visuals, and ad formats.
  • Set up and manage paid social media campaigns across various platforms, ensuring accurate targeting and budget control.
  • Monitor ad performance and adjust bids, budgets, and targeting as needed to maximize ROI.
  • Utilize audience segmentation and targeting options to reach specific demographics and user profiles.
  • Implement targeting strategies to re-engage with previous website visitors and leads.
  • Write compelling ad copy that aligns with campaign goals and resonates with the target audience by collaborating with designers to create a visually appealing ad creative.
  • Analyze campaign performance metrics and provide regular reports to assess KPIs, using data insights to optimize campaigns and make strategic recommendations for improvement.
  • Conduct A/B tests on ad creatives, audience targeting, and other campaign elements to identify winning strategies. Implement changes based on A/B test results to improve campaign performance.
  • Ensure efficient allocation of advertising budgets across campaigns and platforms, while monitoring and managing daily and monthly spending to stay within budget constraints.
  • Keep up to date with the latest social media advertising trends, algorithm changes, and best practices to help implement innovative techniques and tactics to improve campaign performance.

Your Expertise:

  • Proven success in managing paid social media advertising campaigns to include Facebook, TikTok and YouTube.
  • Proficiency in Facebook Ads Manager (required) and other social media advertising platforms (i.e Twitter Ads, LinkedIn Ads) preferred.
  • Proven ability to manage large social media advertising budgets.
  • Experience working in an agency environment preferred.
  • Proficiency in Google Analytics
  • Advanced analytical skills and the ability to interpret data and make informed decisions.
  • Excellent written and verbal communication skills.
  • Creative thinking and a passion for staying updated with digital marketing trends.
  • Certifications in social media advertising (i.e Facebook Blueprint, Google Ads) are a plus.
  • Ability to work in a fast-paced, dynamic environment.
  • Attention to detail and ability to manage multiple tasks simultaneously.

APPLY HERE

SEM Manager

by | Sep 18, 2023 | Uncategorized

Job Description

SEM Manager

  • GE Healthcare Healthcare
  • USA & Canada Category
  • Marketing
  • Mid-Career
  • R3734144
  • Relocation Assistance:No
  • Remote, United States Of America

Create the future of healthcare.
Join our mission to create a world where healthcare has no limits. We’re not just evolving today’s technologies, we’re pushing the boundaries of what care means. Together, we’re building a community of diverse perspectives, giving ideas space and energy to grow and succeed. Every day, we confront the biggest challenges in healthcare and deliver solutions to make it more personal, human, and connected. Tomorrow is always in the hands of those with a passion and drive to make the world better. Here, our future is limitless.

Job Description Summary

Leads, coordinates and/or manages execution of marketing plans, identifies and executes opportunities for growth and share gain, and contributes to the development of a product/portfolio strategy including product positioning. Optimizes commercial execution though development of marketing and launch plans and aligning market insights with technology trends. Operates with some autonomy but are typically subject to standard sales practices and procedures. The role is subject to regular review of sales results. Some judgment may be required but this is typically with guidance. May be responsible for medium-sized sales territories.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

We are in search of a results-driven Paid Search Campaign Manager to oversee our paid search campaigns across the US and Canada. The ideal candidate will have a proven track record of driving successful campaigns, possess a deep understanding of pay-per-click (PPC) practices, and be adept at optimizing budgets for maximum ROI.

Key Responsibilities:

  • Audit and analysis of current agency-led paid search program. Paid Strategy & Execution: Design, develop, and deploy paid search campaigns across the US and Canada.
  • Oversee keyword research, bid management, ad copywriting, and A/B testing to optimize campaign performance.
  • Performance Analysis: Monitor and analyze campaign performance using tools like Google Analytics, Google Ads, and Bing Ads.
  • Provide regular insights and recommendations based on campaign results.
  • Budget Management: Allocate and manage campaign budgets to ensure maximum ROI.
  • Continuously monitor bid adjustments and optimize spend across different channels and keywords.
  • Collaboration & Reporting: Collaborate with marketing, design, and content teams to ensure alignment in strategy and messaging.
  • Generate and present regular reports on campaign performance, insights, and recommendations.
  • Keep abreast of the latest PPC trends, tools, and best practices.
  • Attend webinars, courses, or conferences as necessary to enhance skills and industry knowledge.

Qualifications:

  • Bachelor’s degree in Marketing, Business, or a related field.
  • 4+ years of experience in paid search campaign management, specifically in the US and Canadian markets.
  • Proficiency in tools like Google Ads, Bing Ads, and Google Analytics.
  • Strong analytical skills with an ability to derive actionable insights from data.
  • Excellent communication skills, both verbal and written.
  • Ability to work in a fast-paced, dynamic environment.

Job Description

SEM Manager

  • GE Healthcare Healthcare
  • USA & Canada Category
  • Marketing
  • Mid-Career
  • R3734144
  • Relocation Assistance:No
  • Remote, United States Of America

Create the future of healthcare.
Join our mission to create a world where healthcare has no limits. We’re not just evolving today’s technologies, we’re pushing the boundaries of what care means. Together, we’re building a community of diverse perspectives, giving ideas space and energy to grow and succeed. Every day, we confront the biggest challenges in healthcare and deliver solutions to make it more personal, human, and connected. Tomorrow is always in the hands of those with a passion and drive to make the world better. Here, our future is limitless.

Job Description Summary

Leads, coordinates and/or manages execution of marketing plans, identifies and executes opportunities for growth and share gain, and contributes to the development of a product/portfolio strategy including product positioning. Optimizes commercial execution though development of marketing and launch plans and aligning market insights with technology trends. Operates with some autonomy but are typically subject to standard sales practices and procedures. The role is subject to regular review of sales results. Some judgment may be required but this is typically with guidance. May be responsible for medium-sized sales territories.

GE HealthCare is a leading global medical technology and digital solutions innovator. Our mission is to improve lives in the moments that matter. Unlock your ambition, turn ideas into world-changing realities, and join an organization where every voice makes a difference, and every difference builds a healthier world.

Job Description

We are in search of a results-driven Paid Search Campaign Manager to oversee our paid search campaigns across the US and Canada. The ideal candidate will have a proven track record of driving successful campaigns, possess a deep understanding of pay-per-click (PPC) practices, and be adept at optimizing budgets for maximum ROI.

Key Responsibilities:

  • Audit and analysis of current agency-led paid search program. Paid Strategy & Execution: Design, develop, and deploy paid search campaigns across the US and Canada.
  • Oversee keyword research, bid management, ad copywriting, and A/B testing to optimize campaign performance.
  • Performance Analysis: Monitor and analyze campaign performance using tools like Google Analytics, Google Ads, and Bing Ads.
  • Provide regular insights and recommendations based on campaign results.
  • Budget Management: Allocate and manage campaign budgets to ensure maximum ROI.
  • Continuously monitor bid adjustments and optimize spend across different channels and keywords.
  • Collaboration & Reporting: Collaborate with marketing, design, and content teams to ensure alignment in strategy and messaging.
  • Generate and present regular reports on campaign performance, insights, and recommendations.
  • Keep abreast of the latest PPC trends, tools, and best practices.
  • Attend webinars, courses, or conferences as necessary to enhance skills and industry knowledge.

Qualifications:

  • Bachelor’s degree in Marketing, Business, or a related field.
  • 4+ years of experience in paid search campaign management, specifically in the US and Canadian markets.
  • Proficiency in tools like Google Ads, Bing Ads, and Google Analytics.
  • Strong analytical skills with an ability to derive actionable insights from data.
  • Excellent communication skills, both verbal and written.
  • Ability to work in a fast-paced, dynamic environment.

APPLY HERE

Senior Manager UX Writing

by | Sep 18, 2023 | Uncategorized

Job Description

Senior Manager UX Writing

Location: US National

Remote, US

Job Description

Please note that the following job posting is for a fully remote position, allowing employees to work from their preferred location.

Who We Are

The UX Writing team at Wayfair is central to the company’s commitment to offering an intuitive shopping experience for all our customers. This role falls under the umbrella of the Global Experience Design (GXD) community at Wayfair, which encompasses Product Design, User Research, and UX Writing. Together, we steer Wayfair’s vision of becoming the go-to destination for home essentials, ensuring that everyone feels at home, no matter where they are. Join a cohesive unit that celebrates knowledge-sharing, inclusivity, and growth.

Dive deeper into the world of Wayfair’s GXD community through our Wayfair Design Blog. This dynamic team is spearheaded by Simone Orlowski and Betsy Bland.

What You’ll Do

  • Architect a seamless shopping experience through coherent UX writing across all storefront platforms.
  • Participate in the development of Wayfair’s new CMS, Block Builder, ensuring a consistent and intuitive user experience.
  • Work with cross-functional teams, including UX Research, Systems, Accessibility, and Platforms, to craft comprehensive digital strategies.
  • Create content models for designers.
  • Establish a content matrix for consistent messaging across all platforms
  • Oversee and guide a team of UX writers, ensuring top-down strategy alignment and prioritization in line with organizational goals.
  • Engage in cycle-to-cycle projects, maintaining an alignment with the company’s tech and business objectives.
  • Act as a mentor, guiding junior team members through projects, helping to shape the nature of the work, set expectations, and ensure delivery.
  • Engage in occasional travel (<10%) for summits and group events to connect with the wider team and stakeholders

What You’ll Need

  • Boast 8+ years of experience in UX writing, copywriting, technical writing or a related field and 2-3 years of experience in people management.
  • Thrive when facing substantial, undefined challenges, carving out actionable plans and ensuring their successful execution.
  • Are adept with industry-standard tools, including content management systems and organizational platforms like JIRA.
  • Hold a bachelor‘s degree in English, journalism, library science, communications, marketing, or a related domain (or have equivalent professional experience).
  • Possess a deep understanding of experience design essentials like journey maps, content audits, user flows, competitive analyses, and content hierarchies.
  • Appreciate the symbiotic relationship between design and content, focusing on creating a holistic user experience.
  • Excel in presenting ideas, nurturing relationships across teams, and sharing insights across organizational strata, inclusive of the c-suite.
  • Employ critical thinking in your endeavors, focusing on long-term gains, executing tasks promptly, learning from setbacks, and pivoting when necessary to ensure the best outcomes.
  • Demonstrated outcomes against organizational/company priorities.

APPLY HERE