by Ronald Barron | Sep 25, 2023 | Uncategorized
Job Description
Senior Systems Engineer
REMOTE /
CURRENT OPENINGS – CURRENT OPENINGS-CONTRACT & PROJECT-BASED CONSULTING /
1099 CONSULTANT
/ REMOTE
The Senior Systems Engineer role requires strong, demonstrable hands-on knowledge and experience assessing, designing, configuring and implementing, supporting, and troubleshooting all systems aspects of enterprise-level infrastructure, including but not limited to: systems, security, cloud, scripting, virtualization, and storage technologies.
Travel: up to 25%
Job Type: 1099 Contract Consultant
Responsibilities
- Plan, design, assess, implement, monitor, troubleshoot, and maintain the operational health of the highly available higher education infrastructure.
- Develop scalable and maintainable solutions that meet business requirements.
- Provide a higher level of escalation support to systems and help desk staff.
- Install, configure, and support systems from a wide range of industry-leading vendors and technologies, including but not limited toAzure, AWS, Microsoft, VMware, IDM/IAM, and Linux.
- Interface with multiple departments as the subject matter expert resource to assess, recommend, project plan, and implement technology solutions in support of business initiatives.
- Troubleshoot and resolve complex technical issues related to system and application performance and availability, network connectivity, and security.
- Proactively monitor and report on overall technology service performance and take action to correct deficiencies in monitoring and controlling the quality of individual system services.
- Create and maintain technical documentation, including systems integrations, diagrams, operational procedures, knowledge base documents, disaster recovery plans, and training documentation.
- Work collaboratively with clients, vendors, and other team members to ensure project success.
Accountabilities
- VMware configuration, ability to create new virtual machines, manage ESXi clusters and troubleshoot
- Solid understanding of enterprise-grade storage solutions such as, EMC, NetApp, Nimble, HP Lefthand, Dell EqualLogic, VXRail, Compellent, Hyperconverged, etc.
- Solid understanding of Microsoft Server operating systems, Linux operating systems, and scripting languages (PowerShell, Bash, etc.)
- Must be detailed-oriented and demonstrate excellent organizational skills
- Demonstrate a customer service-oriented attitude, work well under pressure, and possess excellent oral and written communication skills
- Be able to design and scope technical solutions that meet client’s requirements and expectations
- Must have the ability to create precise and accurate documentation
- Ability to lift up to 50 pounds during installations or configurations.
Desired Skills & Experience
- Bachelor‘s degree in a technical discipline or 4 years or more of experience.
- Experience working in a higher education or large enterprise environment(s)
- 3-5years of systems engineering experience
- Experience with VMware/vCenter, Hyper-V, and enterprise storage
- Windows and Linux operating system experience
- Experience providing service in accordance with SLAs
- Understand basic Networking principles
- The right candidate will be available to travel to the clientup to 25-50% of the time.
Nice to Have
- Nice to have certificates:
- AWS
- Azure
- VMware
- Microsoft
- Cisco
- Previous MSP, Consulting, K12, or Higher-Education IT experiences a big plus.
APPLY HERE
by Ronald Barron | Sep 25, 2023 | Uncategorized
Job Description
Tier 1 Customer Support Agent
(Remote- US Based)
JOB SUMMARY:
The Tier 1 Customer Support Agent is responsible for providing front-line support to customers via email, chat, and phone. Their primary focus is to address common customer issues and provide “how-to” support for product usage questions. They are responsible for resolving product or service problems by clarifying the customer’s questions and explaining the best solution to solve a problem while maintaining established Service Level Objectives. The Tier 1 agent is also responsible for identifying product problems and requests that require additional expertise or advanced troubleshooting and escalating those to the Tier 2 team after initial triage and collecting basic information.
A strong performer in this role will demonstrate a high sense of urgency in responding quickly and effectively to customer requests, the ability to promptly identify items that should be escalated, and a continuous desire to learn about Gingr and its customers.
RESPONSIBILITIES:
- Receive and respond to customer inquiries received via email, chat, and phone
- Classify inquiries based on severity and priority
- Investigate and/or resolve inquiries according to knowledge base articles and other reference materials
- Escalate issues requiring additional expertise, investigation, or troubleshooting to the Tier 2 team
- Accept and retain ownership of requests, providing timely updates to customers until a resolution is reached or an escalation is needed
- Participate in providing support coverage on recognized holidays 2-3 times per year
- Assist with backup coverage for Tier 2 as needed, handling customer inquiries that are escalated by the Tier 1 Support team
- Outstanding written and verbal communication skills, including the ability to effectively interact with internal teams, partners, and customers
- Ability to multi-task in a fast-paced and constantly evolving environment
- Self-motivated to gain basic proficiency with new technologies such as Zendesk, slack, teams, Hubspot
- Ability to work independently or work in small teams
- Strong analytical problem-solving abilities
REQUIREMENTS:
- High School Diploma or equivalent
- 1-2 years of experience in a customer service or helpdesk role
PREFERRED:
- Experience troubleshooting software issues
- Excellent verbal and written communication skills
- Experience working in the pet-care industry is a huge plus
APPLY HERE
by twochickswithasidehustle | Sep 22, 2023 | Uncategorized
Job Summary:
The Scrum Product Owner fulfills the role of Scrum Product Owner as defined by the principles of Scrum to maximize the value of the IT product and work of the development team.
Essential Functions:
Develop the strategic vision for an IT product within the Claims
Work closely with the Scrum team to maintain focus on goals, alignment with business needs and urgent matters, and adherence to strategic vision
Motivate the Scrum team by leading with purpose and providing clear goals and direction
Own prioritization of the product backlog including definition of user stories and acceptance criteria
Prioritize IT work in accordance with strategic vision, company goals and industry trends
Ensure acceptance criteria for UAT is set
Keep customers or users apprised of status and getting their feedback
Communicate effectively to ensure internal stakeholder expectations are set correctly
Participate in Sprint Planning, Sprint Retrospectives, and Sprint Demos
Understand, use, and champion agile best practices
Partner with stakeholders to understand needs across the enterprise
Work closely with other Product Owners to ensure product roadmap priorities are being met
Work closely with other Product Owners to identify dependencies, overlap, and integration opportunities
Perform any other job related instructions as requested
Education and Experience:
Bachelor of Science/Arts degree or equivalent years of relevant work experience is required
Master’s Degree in Business or Health Administration is preferred
Minimum of five (5) years of business management or health care operations experience in insurance, managed care, or related industry is required
Minimum of three (3) years of experience in leading business initiatives to drive systemic change is required
Minimum of two (2) years of experience acting in a functional Agile Product Owner or Scrum Master role is required
Facets Claims Processing experience Preferred
Competencies, Knowledge and Skills:
Proficient in Microsoft Office
Advanced computer skills
Formal Product Owner training is preferred
Ability to effectively interact with all levels of management within the organization and across multiple organizational layers
Strong interpersonal, leadership and relationship building skills
Must be effective and efficient in identifying and proposing creative, innovative solutions to complex, time—critical challenges
Excellent analysis and collaboration skills
Ability to develop, prioritize and accomplish goals
Critical listening and thinking skills
Excellent written and verbal communication skills
Decision making/problem solving skills
Ability to multitask and juggle competing priorities
Time management skills
Licensure and Certification:
Professional Scrum Product Owner (PSPO) or Professional Scrum Master (PSM) Certification is preferred
Working Conditions:
General office environment; may be required to sit or stand for extended periods of time
Compensation Range:
$87,000.00 – $152,300.00
Compensation Type (hourly/salary):
Salary
Organization Level Competencies
Create an Inclusive Environment
Cultivate Partnerships
Develop Self and Others
Drive Execution
Influence Others
Pursue Personal Excellence
Understand the Business
This job description is not all inclusive. CareSource reserves the right to amend this job description at any time. CareSource is an Equal Opportunity Employer, including disability and veteran status. We are committed to a diverse and inclusive work environment.
by Ronald Barron | Sep 22, 2023 | Uncategorized
Job Description
SHOPIFY AND WORDPRESS DEVELOPER
Job Locations: US
ID: 2023-1229
Category: Marketing
Position Type: Regular Full-Time
Compensation: USD $110,000.00/Yr.
Overview
If you’re an experienced Developer, ready to use your skills at a company with a great culture, we have the job opening for you! Dr. Bronner’s is seeking a Shopify and WordPress Developor to help with the development, maintenance, and customization of Dr. Bronner’s Shopify (85%) and WordPress (15%) sites. We encourage you to apply for this position if you are a candidate with considerable expertise with Shopify Plus, mastery with liquid templating, eCommerce performance optimization, custom theme development, and API integration.
Dr. Bronner’s Company Culture
Cool, kind, and capable employees are core to Dr. Bronner’s company culture! Our people are our greatest strength—strong and healthy relationships drive our success. Our workforce is impassioned, collaborative, engaged, and shares a commitment to diversity, inclusivity, and equity. Respect for differences in perspective and experience enriches our community with a sense of belonging. We seek to model a better, more just and caring world in how we show up for work, and how we show up for each other!
Benefits at a Glance
- Company-paid Full Medical (PPO), Dental, Vision for Employees & Family
- Annual Bonus – up to 10% of salary
- Profit Sharing Program – up to10% of salary + bonus fully funded by Dr. Bronner’s into your retirement account
- Development & Training Program
- 13 Paid Holidays
- Child Care Assistance
- Tuition Reimbursement
- Free Daily Vegan Lunches (onsite employees)
- Green Team and Toastmasters
- Volunteer opportunities
- Bring Your Dog to Work Program
______________________________________________________________________________
Starting Salary: $110,000/year
Location: Remote (within the U.S.), with occasional travel to headquarters in Vista, CA as deemed necessary.
Responsibilities
Your responsibilites will include to:
- Build, modify, and maintain Dr. Bronner’s Shopify Plus store, working with E-commerce, Design, and Customer Experience (CX) Teams as well as external development agency to meet user experience needs and promotional needs.
- Build, modify, and maintain WordPress websites, replicating UX/UI specifications as provided by Marketing teammates.
- Proactively scope and present new ideas to improve our website experience for our customers and stakeholders.
- Collaborate with teams and stakeholders including E-Commerce, Marketing, Sales, CX, Information Technology, & Public Relations.
- Create and optimize our web project management, hitting all deadlines and improving efficiency while maintaining high standards of quality web development.
- Develop testing plans for new implementations and to monitor and maintain website performance.
- Maintain security and personal data protection principles and California Consumer Privacy Act (CCPA).
- Other duties as assigned within job scope.
Qualifications
We understand that not all candidates will meet every qualification and encourage all interested candidates to apply.
- High school diploma or GED.
- 4+ years Shopify development experience.
- 2+ years WordPress development experience.
- Technical Proficiency:
- Mastery of Shopify liquid code, PHP, HTML/CSS, AJAX, JavaScript/jQuery.
- Mastery of at least common web programming language such as Ruby, Rust, Python, or Node.
- Strong experience in MySQL and API integration.
- Advanced CMS experience in Shopify and WordPress.
- Extensive knowledge of coding best practices including maintaining code repositories and setting up testing/staging environments.
- Extensive experience with Advanced Custom Fields.
- Ability to replicate to the detail our UX/UI designs.
- Extensive testing and debugging abilities using advanced tools.
- Knowledge of Microsoft Office Programs (Word, PowerPoint, Excel, and Outlook.)
APPLY HERE
by Ronald Barron | Sep 22, 2023 | Uncategorized
Job Description
Senior CloudOps Engineer
Engineering | Remote – US | Full Time | From $145,000.00 to $175,000.00 per year
JOB DESCRIPTION
Taulia’s Commitment to Diversity, Equity, and Inclusion:
It is our duty to create and advance a diverse and inclusive company where all Taulians feel they are celebrated. All individuals are welcomed, free to express themselves and rewarded for showing up as authentically every day. By hiring women, people of color, individuals with disabilities, veterans, people of all sexual orientations and from underrepresented and marginalized communities, Taulia will revolutionize fintech.
About the Job:
Taulia is seeking a talented, enthusiastic, and collaborative Senior CloudOps Engineer to join the CloudOps team. As a Senior member of the CloudOps team you will work with cutting edge technology to scale our platform worldwide, mentor junior engineers and cross functionally work with other engineering teams to enhance productivity.
Responsibilities:
- Work closely with various engineering teams to identify service needs and collaboratively design solutions.
- Lead initiatives with service owners to define SLOs and build SLIs to ensure systems are meeting SLAs.
- Implement and enforce security best practices
- Reduce Operational Toil and maintain a high degree of automation by adapting IaC first and GitOps principles.
- Acquire and maintain significant understanding of Taulia-SAP products and services to ensure timely resolution of production incidents.
- Develop and advocate for CI/CD best practices, standards, and processes
- Participate and enhance our 24/7 on call and incident management process.
Requirements:
- 10+ years of experience working with an enterprise SaaS solution hosted on a cloud platform.
- Deep expertise in managing container based microservices (GKE, Docker, Service Mesh, Observability, and continuous deployment).
- Strong understanding of Unix/Linux operating systems and protocols (HTTPS, TCP/IP, SSL/TLS, PKI, DNS, SMTP, SSH, NTP etc.).
- 7+ years of progressive experience with public cloud.
- High degree of proficiency in scripting especially Bash and/or Python.
- Experience with code repository management, code merge and quality checks and version control workflows.
- Significant hands-on IaC experience managing infrastructure using Terraform, Helm.
- 5+ years of hands-on experience implementing and managing Observability tools preferably Prometheus, New Relic, Grafana, ELK, Splunk etc.
- Hands-on experience managing CI/CD pipelines using one or more of the following: Jenkins, ArgoCD, Github Actions, JenkinsX etc.
- Significant experience in participating in 24/7 on-call rotation, managing runbooks and building documentation.
Preferred Skills:
- 3+ years with Google Cloud Platform
- Hands-on experience with database administration especially MySQL and Cassandra.
- Message Broker systems including ActiveMQ, Kafka.
- Implementation and management of CDN & WAF Solutions – Cloudflare, Akamai, Amazon CloudFront, Google Cloud CDN.
APPLY HERE
by Ronald Barron | Sep 22, 2023 | Uncategorized
Job Description
Title: Senior Cloud Infrastructure Engineer
Location: United States (Remote)
Unqork is the leading Codeless as a Service platform that helps leading organizations build, deploy and manage complex software without having to think about code. Unqork created the codeless architecture standard the future of software development that frees the world’s largest enterprises from the pitfalls of legacy code and allows them to focus on innovation to drive business and maintain a competitive edge. More than one third of Unqork’s corporate customers are in the Fortune 500, with a customer roster that includes Goldman Sachs, Marsh, Maimonides Medical Center and the U.S. Department of Health and Human Services. To learn more, please visit: unqork.com.
At Unqork, we are ignited by inclusive and thoughtful thinkers who aren’t afraid to challenge the status quo. We encourage you to apply!
The Impact U will make:
- Report to our Engineering Manager of the Cloud Infrastructure team
- Commit to your team’s Diversity, Equity and Inclusion goals created in our DEI Unqork Application
- Automate the multi-cloud infrastructure lifecycle and keep our services running
- Be a key driver of improvements that impact the high availability, resiliency, scalability, security and cost optimization of our mature infrastructure in AWS, Azure, and GCP
- Scale existing systems sustainably through automation; evolve systems by pushing code changes that improve reliability and SDLC velocity
- Build tools to deploy and monitor our available, essential cloud infrastructure, defining infrastructure as code via Ansible and Terraform
- Provide technical leadership through mentorship, communicating technical information to management, and knowledge-sharing best practices
- Promote best practices, for security, automation, scalability, and high availability
- Develop software release and deployment processes/infrastructure (CI/CD)
- Work with engineering teams across Unqork to understand the different services and needs to help achieve the best results in delivering them
- Participate as a partner in planning the product roadmap, sprint planning, and stand-ups
- Practice sustainable incident response and blameless postmortems
- Participate in on-call responsibilities
Tools / Technologies we use:
- AWS, Azure, and GCP
- Kubernetes (800+ clusters)
- Docker
- Mongo Cloud
- Consul
- Vault
- Rancher
- Helm
- Ansible
- Terraform
- Github Actions (CI)
What U bring:
- You must be a U.S. citizen or Green Card holder to apply for this position
- 5+ years of experience in designing, building, and maintaining cloud infrastructure at a large-scale (multiple clusters)
- Experience with networking and modern web services architectures
- Experience with best practices and IT operations in an always-up, always-available service
- Background in Linux/Unix administration
- Experience designing, building, and maintaining services within AWS, Azure or GCP
- Experience operating a production kubernetes environment
- Experience deploying kubernetes applications / kubernetes operations
- Experience with container orchestration platforms such as Kubernetes or Nomad in production
- Experience with Spinnaker, ArgoCD, Codefresh, Octopus Deploy, Flux, etc (any CD tool)
- Experience in security auditing and best practices
- Experience building and maintaining infrastructure through software (Ansible and Terraform)
- Strong communication skills
- Familiarity with Agile processes
APPLY HERE
