by twochickswithasidehustle | Jul 6, 2021 | Uncategorized
Now, more than ever, the Toast team is committed to our customers. We’re taking steps to help restaurants navigate these unprecedented times with technology, resources, and community. Our focus is on building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. And because our technology is purpose-built for restaurants, by restaurant people, restaurants can trust that we’ll deliver on their needs for today while investing in experiences that will power their restaurant of the future.
The xtraCHEF by Toast product line is centered around the restaurant backoffice. Through products like the AP Automation, Inventory, procurement and bill payment, we help restaurant operators manage their food cost and improve productivity.
This role requires a unique blend of technical and interpersonal skills as you will support our clients in a variety of ways including – software configuration, product training, problem resolution, and act as a liaison when it is necessary to escalate issues to other team members
About this roll* (Responsibilities)
- Maintain in-depth understanding of company technology, products, and services
- Communicate via phone and email to fully understand, troubleshoot, and resolve customer issues
- Assist with developing instructional content for training and user guides
- Assist the product development team with testing new product features and creating specific test cases
- Conduct system configuration activities at the direction of senior team members
- Ensure customers and their needs a primary focus of your actions; developing and sustaining productive customer relationships
- Demonstrate a positive attitude and respect for coworkers and maintain cooperative working relationships
Do you have the right ingredients*? (Requirements)
- 4 – 5 years on application support with experience in managing the queue\prioritizing
- Exceptional verbal, written and presentation skills
- Demonstrated ability to articulate technical concepts in effective ways
- Strong passion for technology, innovation and product development
- Highly organized and able to manage multiple issues and multi-task in a fast-paced environment
- Understanding of iOS & Android apps and experience within a SaaS environment
APPLY HERE
by twochickswithasidehustle | Jul 6, 2021 | Uncategorized
The Business Intelligence Manager for FinTech will serve as a senior analytical resource for Product, Engineering and Finance for the FinTech business area. Their focus will be on extracting insights from product data, partnering cross functionally to optimize pricing strategies, and providing stakeholders with reporting on the health of the FinTech business. The ideal candidate is a self-starter, who is able to identify patterns in noisy data. This person will need to break down complex problems and clearly communicate their findings to all levels of stakeholders. The ideal candidate will have a track record of delivering results, complete ownership of work and outputs, finding a way to work through barriers, finding ways to work efficiently, and excellent business judgment. They should have a demonstrated ability to think analytically about the business, deliver concrete results under ambiguity, have a critical eye for detail, and have high expectations and standards.
About this roll* (Responsibilities):
- Answer business questions through independent investigation / data forensics. Identify operational inefficiencies, data quality issues, and behavioral trends.
- Build tools/dashboards to automate reporting and generate insights that will allow business leaders to quickly and accurately see how our products and processes are performing
- Report a suite of KPIs (key performance indicators) to leadership on weekly, monthly, and quarterly cadences – providing context and recommendations around opportunities and threats to the business
- Partner with key stakeholders and business leaders to provide strategic support and recommendations across various Toast departments, including: Product, Engineer, and Strategic Finance
- Identify gaps/opportunities to improve our data warehouse, synthesize requirements to the Data Engineering team, and enable stakeholders to surface new insights
Do you have the right ingredients* (Requirements)?
- 5+ years experience in Business Intelligence, Data Analytics roles and/or Bachelor’s degree in an advanced quantitative field (or equivalent experience); such as mathematics, economics/finance, computer science, or physical science
- Experience with data visualization. Can confidently choose the best visualization style for the given context; the insights from your visualizations speak for themselves
- SQL (Structured Query Language) expert
- Experience with Python (Pandas, NumPy, etc), SAS, Stata, or R
- Ability to clearly communicate findings to a range of audiences
- Ability to efficiently analyze large volumes of data, quickly draw insights, and present concise/clear recommendations of results
- Ability to work effectively in a dynamic, changing environment and to adapt while focusing on key goals and objectives
- Demonstrated problem solving with experience providing business insights and recommendations from data sets, both individually and in a group setting
Special Sauce* (Nonessential Skills/Nice to Haves):
- Background building interactive dashboards in a tool such as Looker, Tableau, Domo, SiSense, etc
- Knowledge of payments, lending and/or banking
APPLY HERE
by twochickswithasidehustle | Jul 6, 2021 | Uncategorized
Overview:
The Implementation Manager Position is a project management-based function, responsible for managing the end-to-end technical onboarding activities and managing the integration of client solutions from inception to completion. Areas of coordination but not limited to include Network Connectivity, Application configuration, Settlement Reporting design and delivery, Partner Support, Certification and Production validation. A BHN technology position, this role reports to the I&O Senior Manager of Technology Implementation.
This position may be performed remotely anywhere within the United States except the state of Colorado.
Responsibilities:
- Lead new and existing clients through technical implementation, requiring technical expertise in Payments Host processing, including the ability to guide them through application development, file transmission methods, file and message layouts as defined in established on-boarding processes and protocols
- Responsible for representing the program to partners. Must be able to articulate technology and program positioning to both business and technical users. Must be able to identify all technical issues to assure complete partner satisfaction through all stages of the sales & integration process
- Overall responsibility for the successful planning, execution, monitoring, control, and closure of all technical tasks related to a client implementation.
- Communicate the status to the stakeholders (team, sponsor, client etc.), on a weekly basis i.e. Weekly client meeting and department tracker
- Secure commitments for support players’ time, as well as holding people accountable for performance of their project role
- Efficient and effective throughput of IT implementation service delivery projects for timely revenue recognition and maximum customer satisfaction
- Maintain technical knowledge regarding BHN specifications and tools
- Define and document efficiencies to the process, refining a core set of capabilities that become repeatable
- Collaborate with Engineering resources; act as the first layer gateway, ensuring efficient use of BHN engineering resources by providing our clients clear and confident direction around specification content and development direction
- Demonstrate an ability to interpret and understand customer’s software / system requirements
- Responsible for the identification and development of solutions; taking part in system, application, and process design, with delivery in meeting BHN and client business requirements
- Interface with both external partners and internal resources providing the highest level of Customer Service
- Ensure that applicable regulatory directives are complied with
- Adhere to standard department processes and best practices
- Research implementation issues and proposes customer specific resolution
Qualifications:
- Bachelor’s degree in Computer Science or Business Management or related discipline or equivalent work experience
- Minimum 5 years’ experience in the Project Manager role or client-facing technical implementation role
- Sense of project ownership and self-motivation with a track record of managing multiple complex tasks with the ability to work within a matrix organization
- Excellent strengths in time management, organization skills and communication, both written and verbal in English
- Demonstrated ability to anticipate, mitigate, and resolve conflicts across workgroups
- Ability to make critical and successful decisions under pressure. Demonstration of sound judgment and methods
- Ability to embrace change and understand the impact on the organization and business
- Self-confident with the ability to successfully interact and dynamically adapt communication styles with all levels of client organizations including executives, middle management, finance and operations, technical/IT staff, and line personnel. This also includes the proficiency to direct and influence technical professionals
- Ability to build constructive business relationships with senior business stakeholders and gain their trust
- Demonstrated ability to negotiate with and manage external vendors
- Comfortable working in a dynamic, fast changing environment
Desired Skills:
- Retail and/or payment processing industry experience especially with Point of Sale systems, payments gateways and payment processors a plus
- Information Technology and Business consulting with previous experience in Sales Engineering, System Engineering or Professional Services, Production Support, Quality Assurance preferably with large to enterprise level companies engaged in Payments
- Strong understanding of emerging business solutions, technologies, and delivery methodologies
APPLY HERE
by twochickswithasidehustle | Jul 6, 2021 | Uncategorized
Who is FinFolio?
- We make wealth management simpler!
- A SaaS solution that is the back office for professional wealth managers
- Our software reports, trades, and bills investment accounts
- Founded in 2008, we recently re-launched our product to rave reviews
- 100% remote company with great benefits
- Exciting early-stage startup, adding new enterprise clients every month
- Passionate and excited about great software and making our clients happy
What will you do at this job?
- Download files daily (M-F excluding stock market holidays) file downloads from financial custodians using websites, FTP servers and various software
- Must be able to start at 5AM ET each day
- Complete the daily task list by 8AM ET with a hard deadline
- Establish daily remote connections and controls for multiple Amazon AWS machines
- Maintain and write new interfaces using internal mapping tool
Update and maintain SQL, C# and PowerShell scripts and other tools to automate downloads - Reconcile accounts and analyze data problems
- Communicate with clients about reconciliation problems
What qualifications would help me be successful at FinFolio?
- Must be familiar with market operations (Exchanges, stocks, bonds, financial institutions, etc.)
- Must be tech savvy
- Excellent written and verbal communication skills in English
- Must be extremely reliable, self starting, strong attention to detail
- Knowledge of FTP and data transfer tools server access
- Knowledge of scripting tools, SQL, coding skills a plus
What remote tools do we use?
- Slack for intra-office communication
- Discord for presence and internal meetings
- GMail for communication with clients and data vendors
- Gusto for HR and payroll
- Google Drive for documents, spreadsheets, etc.
- Hubspot for contact management and help desk
Why should you work here?
- Work with a team that is excited and passionate about what they do
- Help support an amazing, best-in-class product that is fun to use
- Competitive salary + health/dental + unlimited time off + 401K match
- Interact with interesting and successful financial advisor clients
How to apply?
Please E-Mail your resume to jobs@finfolio.com.
by twochickswithasidehustle | Jul 6, 2021 | Uncategorized
The Senior IT Security Professional within the Corporate Security and Resilience (CS&R) Identity and Access Management (IAM) team’s primary responsibility is to support and maintain the IAM suite of applications.
The IAM suite of applications is a mixture of on premise, hybrid and cloud based.
Escalation of issues and more technical aspects of the job are required by this resource, along with on-boarding and support of on premise, hybrid and cloud based Single Sign-On, Multi-Factor Authentication and Directory Services experience required while providing technical expertise to both the internal and external departments within the organization.
Location is not a barrier for this role and while our preference would be to have a chosen candidate with onsite capabilities in one of our corporate headquarters – we are open to remote employment within the United States for an experienced candidate.
Primary responsibilities will include:
- Implementing and supporting application security measures to protect computer systems, networks and data
- Implementing and supporting single sign-on, multi-factor and directory service based solutions
- Implementing and supporting the future direction of IAM hybrid and cloud architecture
- Assessing emerging IAM technologies to determine where they fill gaps, overlap with existing solutions or extend capabilities
- Level 3 support for the day-to-day operations of the Citizens IAM Platform Operations team
- Providing security services that enable business while maintaining the highest levels of service and support without compromising a strong risk position
- Providing leadership and mentoring for junior colleagues
- Acting as a focal point for resolution and/or escalation of IAM Platform Operations
#LI-Sourcer1
Qualifications
Required Skills/Experience:
- 10 or more years in system security administration, controls or information management experience as a Security Engineer, support role or consultant preferably in a financial services environment
- 3 or more years of operational support experience in a large environment. This could be OS, application, DevOps, or Database or any combination
- Experience with the access management frameworks within cloud technologies such as AWS and/or Azure
- Experience in implementing and supporting IAM security with proficient understanding of best practices
- Experience in supporting customer authentication platforms – SSO, MFA, OAuth, OTP, LDAP
- Experience in implementing and supporting identity cloud solutions
- Proven service and delivery capability / focus
- Proven experience with highly complex risk issues in a technology environment and appropriate mitigation strategies.
- Knowledgeable on the regulatory requirements that impact the business lines that TSA supports (i.e. GLBA, SOX, PCI)
- Clear understanding of CoBIT and ITIL Frameworks
- Demonstrated advanced communication skills both verbal and written
- Ability to manage complex activities simultaneously to short timescales
- Cloud experience in either AWS or Azure preferred
- Hands on Linux/UNIX experience, with automation (scripting) a plus
- Familiarity with Agile a plus but not required
Education, Certifications and/or Other Professional Credentials:
- BA/BS in Information Systems, Computer Science or related field required
- CISSP, CREA, CEH, CPT, CEPT, CWAPT or other relevant security certifications and knowledge of ISO and NIST security standards preferred
Hours & Work Schedule
Hours per Week: 40
Work Schedule: Monday through Friday 8:30AM – 5:00PM
This position is not available in Colorado
APPLY HERE
