Vice President, Technology

by Ronald Barron | Aug 28, 2023 | Uncategorized

Job Description

VP, Technology

• United States
• Full-Time

True Classic is seeking an experienced and passionate super-star to lead our technology function. True Classic launched in late 2019 and has grown to become one of the hottest direct-to-consumer men’s apparel brands in the market, continuing to experience rapid growth despite changes to digital advertising and the macroeconomic environment. As such, this individual should be a true self-starter who can roll his/her sleeves up and dive right in. This individual will have extensive experience across all aspects of direct-to-consumer technology with excellent leadership, project management and organizational skills. As VP, Technology, you will play a critical role in shaping and executing our technology strategy, overseeing front-end technology, back-end technology, business intelligence, and IT systems. You will be responsible for leading a team of talented professionals and driving innovation to ensure our company remains at the forefront of advancements in direct-to-consumer technology.

At True Classic, we are a virtual first company that values flexibility, collaboration, and innovation. While we do have a headquarters located in Calabasas, CA for employees who prefer in-person interaction, we also embrace the benefits of a remote work environment. As such, this specific position is open to remote candidates who possess the necessary skills, experience, and dedication to contribute to our team’s success. Join our dynamic team and help us shape the future of our company from wherever you are!

Responsibilities:

• Technology Strategy Development
  • Develop and execute a comprehensive technology strategy aligned with the company’s overall business objectives
  • Identify and evaluate emerging technologies and trends, providing recommendations on potential implementation to enhance business processes, improve customer experience, and drive growth
  • Proactively identify and pursue opportunities to leverage the latest and greatest generative AI models to improve our operational efficiency, enhance our customer experience, and drive profitable growth.
  • Stay abreast of industry trends, emerging technologies, and best practices to continuously enhance our competitive edge and automate our operations.
• Front-End Technology Oversight
  • Oversee and optimize the performance, functionality, and integrity of our website and mobile app
  • Guide cross-functional collaborations with the design, content, brand, marketing, and customer support teams to create an exceptional digital experience for our customers
  • Manage the development team and external agencies to execute web development, conversion rate optimization (CRO), quality assurance (QA), and search engine optimization (SEO)
  • Manage Google Analytics and take charge of ideation, development, testing, and measurement of CRO tests
• Back-End Technology Oversight
  • Lead the design, development, and maintenance of scalable, secure, and efficient back-end systems and infrastructure
  • Collaborate with cross-functional teams to ensure seamless integration of front-end and back-end technologies, optimizing system performance and reliability
  • Manage all existing backend systems, including Shopify, NetSuite, 3PL WMS, etc.
  • Plan for and onboard any new systems required for ongoing business operations or to support growth initiatives
  • Own and streamline all operations and financial processes within back-end technology stack, including but not limited to shipping, fulfillment, inventory management, returns, invoicing, payment processing and revenue accounting
  • Identify, scope and deliver any new integrations required to support existing business or growth initiatives
• Business Intelligence Strategy
  • Define and execute a robust business intelligence strategy, leveraging data analytics, reporting tools, and visualization techniques to provide actionable insights for decision-making and strategic planning
  • Lead and manage a team of data analysts to analyze and interpret large sets of data, including data from various sources and platforms, with a focus on leveraging data from our data provider, Source Medium
  • Identify, prioritize and execute strategic analyses impacting key performance metrics across all business functions, including finance, operations, supply chain, product creation, marketing, customer experience, retail, marketplaces, international, etc.
  • Build and maintain in-depth dashboards with clear, easy-to-read visuals for all cross-functional partners
  • Own development and execution of strategic analyses
  • Drive data-driven decision-making processes across the organization
• IT Systems Management
  • Oversee the management and maintenance of IT systems, infrastructure, and networks, ensuring their reliability, security, and compliance with industry standards
  • Develop disaster recovery plans and ensure business continuity in case of system failures or security breaches
• Team Leadership and Management
  • Build and lead a high-performing technology team, including front-end and back-end developers, business intelligence analysts, and IT professionals
  • Provide guidance, mentorship, and professional development opportunities to foster a culture of innovation, collaboration, and continuous learning
• Collaboration and Communication
  • Foster effective collaboration and communication channels with key stakeholders, including executives, department heads, and external partners
  • Provide regular updates on technology initiatives, project progress, and resource allocation to ensure alignment and transparency
• Budgeting and Resource Allocation
  • Collaborate with the executive team to establish technology budgets and effectively allocate resources to support strategic initiatives
  • Monitor and manage technology-related expenses, ensuring cost-effectiveness and ROI

Requirements:

• 15+ years experience running e-commerce direct-to-consumer technology operations
• 10+ years of experience in front-end technology management
• Proven experience in managing web and mobile application development
• Strong knowledge of Conversion Rate Optimization, Quality Assurance, and Search Engine Optimization
• Proficiency in Google Analytics and data analysis tools
• 10+ years experience running/optimizing backend operations systems and processes, including a track record of work with logistics partners and a strong understanding of order fulfillment and inventory management processes
• 10+ years experience running/optimizing backend financial systems and processes, with a strong understanding of accounting rules and how to apply them in NetSuite
• 10+ years experience running/optimizing business intelligence systems and processes, including a strong understanding of relational databases and SQL
• Strong expertise in front-end and back-end technologies, including web development frameworks, programming languages, and cloud platforms
• Deep expertise in both operations and finance sides of backend systems, specifically in Shopify, NetSuite and Celigo
• Demonstrated experience in business intelligence strategies, data analytics, and reporting tools
• In-depth knowledge of IT systems, infrastructure, and security best practices
• Bachelor’s degree in computer science, engineering, or a related field (Master’s degree preferred)
• Strategic mindset with the ability to translate business objectives into actionable technology initiatives
• Excellent project management and organizational skills, including the ability to drive ideas from concept to completion, to quickly overcome obstacles/roadblocks, and to multi-task and balance multiple projects/priorities
• Excellent communication and interpersonal skills, with the ability to effectively collaborate with diverse stakeholders
• Entrepreneurial spirit and interest; willing to roll-up sleeves and do whatever it takes to get to the best answer and win as a team
• Track record of successfully leading and managing technology teams; strong leadership abilities, including mentoring, coaching, and inspiring teams
• Ability to adapt to a fast-paced, dynamic environment and drive change effectively

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Vice President of Product – Health Rules Payer

by Ronald Barron | Aug 28, 2023 | Uncategorized

Job Description

Vice President of Product – Health Rules Payer

Job Locations US-Remote

ID 2023-2285

Category

Product Management

Position Type

Full-Time

Overview

Overview:
We are seeking a highly skilled and experienced Vice President of Product to oversee the Health Rules Payer line of products. As the Vice President of Product, you will own the strategic direction and feature requirements for the products driving AI & Cloud innovation and ensuring competitive differentiation.

You will be responsible for leading the product management team and work closely with product engineering, customer success, implementation, commercialization, sales and marketing teams to ensure the successful creation and execution of our product roadmap.

The VP will also create a high-level vision, product requirements, roadmap, perform market research, assist in go-to-market strategy, and work with technology and business partners. In addition, the VP will evangelize the HealthRules Payer line of products with our customers. This role requires a understanding of healthcare regulatory landscape, as well as strong leadership and management skills to oversee teams based in the United States and India.

The Product:

With HealthRules Payer, our integrated solutions suite includes the industry’s leading, digital, next-generation claims administration processing system, business intelligence, integration capabilities, a unique to industry configuration and promotion application, and home and host processing support available on both public and private clouds. The fact is, a Core Administrative Processing System (CAPS) needs to do much, more more than just core administrative processing. That’s why HealthRules Payer has been ranked number one its class among CAP Solutions. Besides delivering 90%-97% first-pass auto-adjudication rates and 99%+ accuracy, it enables our customers to react swiftly to the latest regulatory shifts and competitive pressures. It opens the door to new value-based reimbursement models, benefits plans and provider contracts. The complete suite of solutions from HealthEdge delivers a digital foundation for payers specifically designed to fuel a digital transformation, reduce costs, and improve both clinical outcomes and the member experience.

What you will do:

• Define and manage the definition of product vision and strategy.
• Identify new products or enhancements to existing products by understanding and analyzing user needs, HE’s current product suite and customer business requirements.
• Establish organization KPIs around product strategy as well as delivery, and continuously improve the development process, documenting learnings from the development of each solution.
• Provide leadership and guidance to the US and India product management teams, fostering a collaborative and high-performing work environment.
• Oversee the product lifecycle, from concept to launch to adoption, ensuring timely delivery of high-quality products that meet customer needs. Identify market opportunities, perform competitive analysis, and engage with industry analysts.
• Establish and maintain strong relationships with key stakeholders, including customers, partners, and internal teams, to gather feedback and ensure customer satisfaction.
• Manage and measure the success of your products with detailed analysis on cost, pricing, and margin across our cloud offerings.
• Collaborate closely with Product Management leaders across the Enterprise to determine integration opportunities with HE portfolio of applications.
• Collaborate closely with Engineering leaders to drive continuous improvement of Agile development.
• Establish and maintain strong relationships with key stakeholders, including customers, partners, and internal teams, to gather feedback and ensure customer satisfaction.
• Collaborate with the executive team to define product goals, objectives, and performance metrics, and regularly report on progress and achievements.
• Stay updated on industry trends, emerging technologies, and competitive landscape to identify opportunities for product innovation and differentiation.
• Direct best in class, formal product documentation such as feature sheets and user guides.

What you bring:

• Bachelor’s degree in computer science, engineering, business, or a related field. A Master’s degree is preferred.
• 10 + years of extensive experience in product management of enterprise application suite, preferably in the healthcare industry, with a proven track record of successfully managing complex enterprise software products.
• Demonstrated and progressive leadership experience, with the ability to lead and motivate cross-functional teams, including remote and offshore teams.
• Excellent communication and presentation skills, with the ability to effectively engage with stakeholders at all levels of the organization (internal and customer).
• Strategic thinker with a customer-centric mindset, able to translate market and customer insights into actionable product strategies.
• Proven experience in driving product innovation, from ideation to execution, and a passion for leveraging technology to solve complex business problems.
• Strong analytical and problem-solving skills, with the ability to make data-driven decisions and prioritize competing demands.
• Proven ability to build and maintain strong relationships with customers, partners, and internal teams.
• Ability to thrive in a fast-paced, dynamic environment and adapt to changing priorities.
• You are a strategic thinker with a deep understanding of healthcare rules and regulations, combined with strong leadership skills and a passion for driving product innovation

HealthEdge commits to building an environment and culture that supports the diverse representation of our teams. We aspire to have an inclusive workplace. We aspire to be a place where all employees have the opportunity to belong, make an impact and deliver excellent software and services to our customers.

Geographic Responsibility: While HealthEdge is located in Burlington, MA you may live anywhere in the U.S.
Type of Employment: Full-time, permanent
FLSA Classification (USA Only): Exempt

Work Environment: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job:

• The employee is occasionally required to move around the office. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
• Work across multiple time zones in a hybrid or remote work environment.
• Long periods of time sitting and/or standing in front of a computer using video technology.
• May require travel dependent on company needs.

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B2B Marketing Manager

by Ronald Barron | Aug 28, 2023 | Uncategorized

Job Description

B2B Marketing Manager, US

• Employees can work remotely
• Full-time
• Remote worker, any location: Yes
• Permanent
• Marketing and PR

Company Description

YouGov is an international research data and analytics group.

We help the world’s most recognised brands, media owners and agencies to plan, activate and track better marketing activities. As pioneers of online market research, we have been building an ever-growing source of consumer data for the past twenty years. Creating the richest and most complete understanding of your customers’ complex lives. We call it living data.

We are driven by a set of shared values. We are fast, fearless and innovative. We work diligently to get it right. We are guided by accuracy, ethics and proven methodologies. We respect and trust each other, and bring these values into everything that we do. Unlike our competitors, we understand how opinions and trends change from day-to-day, week-to-week and year-to-year.

That’s why we have built a platform that gets you right to the source for reliable, accurate data that reflects the reality of a complicated world. Imagine if you could know what 24 million+ people in over 55 markets were thinking now? Or last week? And do so again and again? That’s why we’re different.

Rather than commissioned research that’s already out-of-date by the time it reaches someone’s inbox, our data is alive. So, no matter how quickly things change, our clients are always in the know.

YouGov. Living Consumer Intelligence.

The Culture

Diversity and inclusion are fundamental to YouGov. We are committed to giving the world a voice by capturing the opinions of all groups, including the ones that are often under-represented in research. We are also committed to making sure that our products and tools are free from any bias, as accuracy is key to what we do. None of the above can be done without having a truly diverse workforce, in an inclusive workplace. We are very keen on attracting and retaining the best talent. And best talent also means a diverse pool of talent, with various backgrounds and perspectives.

Supporting the wellbeing of our staff, including maintaining a good work and life balance, is important to us. We support flexible working arrangements where appropriate for a role, with many locations offering a hybrid office-and-remote working approach.

As an Equal Opportunity Employer, qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, veteran status, disability status, or any other characteristic protected by law. All employment decisions are made on the basis of occupational qualifications, merit, and business need.

Job Description

The Role

We are looking for a creative, strategic and proactive B2B Marketing Manager to join the YouGov team. The role will lead B2B brand marketing activations and lead generation programs to introduce YouGov’s innovative consumer insights platforms and living data to marketers, insights professionals and advertising/PR agencies in the US and Canada. You’ll be responsible for planning omnichannel awareness and demand generation campaigns, negotiating with media partners, identify content creation opportunities, directing creative production, managing the email marketing and social calendar, and reporting on campaign performance.

The Team

You’ll be joining a dynamic, digitally-savvy and growing marketing team focused on raising YouGov’s brand awareness and generating new business leads. To execute North America-focused marketing campaigns, you’ll be working across a globally-dispersed team including product marketing, marketing operations, editorial and creative services, as well as collaborating closely with YouGov America’s sales leaders and researchers. We are looking for people who want to have a meaningful impact, have a passion for insightful content and data, and are looking for an opportunity to expand their capabilities and experience at an innovative and growing company.

Key Responsibilities

• Developing omnichannel media campaigns to drive brand awareness and lead generation in the US, and negotiating media partner agreements
• Overseeing development of creative assets including social posts, videos, digital banners and emails in coordination with Creative Services and Marketing Operations teams
• Managing marketing calendar, including email, social and paid campaign flights
• Leading marketing content ideation for US market, and collaborating with Editorial team on quick-turn articles and in-depth reports leveraging YouGov’s living consumer data
• Collaborating with PR lead on media pitches and speaking opportunities
• Interfacing with US sales team and other stakeholders on content plans and review/approval
• Overseeing weekly enablement newsletter and biweekly internal webcast
• US campaign reporting and analytics

Qualifications

Skills and experience:

• +6 years’ experience in marketing, with at least 3 years’ B2B marketing experience
• Degree in Marketing or Communications preferred
• Eye for visual branding and strong copywriting skills
• Strong project management skills and attention to detail essential
• Experience in emceeing events and/or hosting product demos preferred

Technical skills and qualifications:

• Strong skills in Microsoft Office suite (Excel, PowerPoint, Word) are essential
• Experience in project management software such as Monday.com preferred
• Experience with LinkedIn, Facebook and Google ad manager preferred
• Experience in Salesforce preferred

Behavioral competencies:

• Strong team player able to collaborate across a geographically dispersed organization
• Ability to work with senior stakeholders across the business
• Genuine interest in consumer insights and data
• Excellent communication skills

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International eCommerce Manager

by Ronald Barron | Aug 28, 2023 | Uncategorized

Job Description

International eCommerce Manager

• United States – Remote OK
• Full-Time

International eCommerce Manager

True Classic is looking for a highly driven International eCommerce and marketing manager to accelerate our rapidly growing International business. This person will lead on brand, media and business localisation driving True Classic’s eCommerce growth across the world. True Classic launched in 2019 and has grown to become one of the hottest direct-to-consumer men’s apparel brands in the US and in mid-2022 launched Internationally, quickly scaling to 30%+ of company revenue with little to no market localisation – this person will lead on the next stage of growth, fine-tuning the True Classic brand and media proposition for each market and customer segment. To be successful, this person must be highly adept at prioritisation, moving quickly and operating with a data-driven mindset.

The position will be only the 2nd International hire, report directly into the ‘General Manager, International’ and will be required to work across PST and GMT time zones, but location can be remote.

At True Classic, we are a virtual first company that values flexibility, collaboration, and innovation. While we do have a headquarters located in Calabasas, CA for employees who prefer in-person interaction, we also embrace the benefits of a remote work environment. As such, this specific position is open to remote candidates who possess the necessary skills, experience, and dedication to contribute to our team’s success. Join our dynamic team and help us shape the future of our company from wherever you are!

Responsibilities

• Own the International marketing campaign and promotional calendar
• Lead on asset A/B testing and optimisation by market
• Regular content audits to track and identify top performing creative
• Manage the development of locally relevant copy and creative across platforms (website, app, email and all media channels) partnering with in-house and agency teams
• Prioritize and manage the timeline of language localization across different markets
• Liaise, strategize, and identify opportunities to grow the business with key channel partners across paid social, search, podcast, affiliate, TV and more
• Localise brand playbook and promotional guidelines
• Partner with Customer Insights to build meaningful insights on our International customers, with specific action plans to bring those to life
• Develop the role, responsibilities and processes as you go
• Roll up your sleeves and help fill in gaps when needed (start-up style)

Requirements

• 4+ years of Direct-to-Consumer marketing experience
• 2+ years of experience working across different markets/countries
• A sharp prioritiser – With 190 countries, multiple sales channels and product categories this person must be comfortable making clear choices on where they invest their time for maximum impact.
• Operating with data driven mindset – This person must be thoughtful, strategic and always leverage data to move in the right direction.
• Highly collaborative – This person will be comfortable working across teams and timezones in a flat hierarchy
• Structured and organized – Brings structure and process and enjoys managing projects to successful completion.
• Strong “can do” attitude – This person will need to write the rule book on how International marketing works at True Classic, from strategic thinking to the nuts and bolts of daily project delivery this person must always be willing to “get stuck in”
• Preferred – working in a startup / very fast-paced environment

APPLY HERE

Associate Editorial Director

by Ronald Barron | Aug 28, 2023 | Uncategorized

Job Description

Associate Editorial Director, Travel + Leisure Commerce

locations

Remote US

time type

Full time

job requisition id

JR13007

Job Title

Associate Editorial Director, Travel + Leisure Commerce

Job Description

The Associate Editorial Director of the Travel + Leisure commerce team oversees the editorial strategy of our evergreen commerce library and manages the day-to-day workflow of the team. This role will report to the Commerce Director, Travel Group.

Your day-to-day will look like:

• Manage a team of editors and writers, working with them to identify content ideas, making sure we are adhering to brand voice and style and best practices.
• Manage progress toward monthly and quarterly team goals, including content production, budget, revenue, product testing, and tentpole events.
• Analyze traffic and revenue and make both editorial and data-driven decisions based on your knowledge.
• Prioritize day-to-day needs alongside special projects, and support your team’s goals, while also taking into account organizational priorities and changes.
• Keep pulse on industry trends and competition.
• Participate in regular meetings with editorial, growth, product testing, and more to discuss content improvement ideas and strategies for growth.

About you:

• 7+ years of editing experience at a digital-focused publisher
• 3+ years working in the commerce and affiliate industry
• Experience with SEO best practices and tools and how it relates to content
• Background with travel content preferred
• Experience working in Skimlinks, Amazon Associates, and pulling revenue numbers
• Strong communication and organizational skills
• Management experience
• Proficiency in project management tools like Excel, Google Sheets, or Airtable
• A track record of growth in your past roles
• Experience scaling copy and editorial operations in a high-growth environment
• Comfortable working independently in a fast-paced environment

We expect Associate Editorial Directors to apply these competencies to their role:

• Decision Quality: Make good and timely decisions that keep the needs of their vertical moving forward. This may happen in the absence of complete information but one may call upon analysis, experience, and judgment to make these decisions.
• Balance Stakeholders: Anticipate and understand the needs and expectations of your stakeholders by balancing all interests, considering all factors when making decisions, and act fairly despite conflicting demands.
• Business Insight: Keep up with current and possible future policies, practices, and trends within the organization, the competition, and the marketplace. Use this knowledge to guide actions.
• Manage Complexity: Make sense of complex, high quantity, and sometimes contradictory information to effectively solve problems. Ask the right questions, accurately analyze situations, and acquire data from multiple/diverse sources to solve problems.
• Develops Talent: Develop your team to meet both their career goals and the organization’s goals. Prioritize coaching, providing feedback, and giving stretch opportunities. Aligns employee career development goals with the organizational objectives and encourages people to accept developmental moves.
• Collaborate: Build partnerships and work collaboratively with others to meet shared objectives. Balance own interests while being fair to others, partners with others to get work done, and credits others for their contributions/accomplishments.
• Manages Conflict: Handle conflict situations effectively. Step up to conflicts, seeing them as opportunities. Facilitate the integration of diverse views, common ground, or acceptable alternatives to settle disputes equitably.
• Action Oriented: Readily take action on new challenges, identify and seize new opportunities. Display a can-do attitude and step up to handle tough issues.
• Resourcefulness: Secure and deploy resources effectively and efficiently. Apply resources to get things done, manage multiple activities, and get the most out of limited resources.
• Optimize Work Processes: Know the most effective and efficient processes to get things done, with a focus on continuous improvement. Identify and/or create processes that allow managing from a distance, creates efficient workflows, and seeks ways to improve these processes.
• Directs Work: Provide direction, delegation, and remove obstacles to get work done. Monitor progress through dialogue and feedback loops; providing appropriate guidance and direction and intervening as needed to remove obstacles.
• Plan and Align: Plan and prioritize work to meet commitments aligned with organizational goals. Set objectives and break them down into appropriate initiatives and actions. Stages these with the relevant milestones and schedules, while anticipating and adjusting effective contingency plans.
• Ensures Accountability: Hold self and others accountable to meet commitments. Follow through and ensure others do the same. Act with a clear sense of ownership and responsibility, design effective feedback loops and establish clear responsibilities and processes for monitoring work and measuring results.

Part of the Commerce Team spirit means embodying these core competencies:

• Manage Ambiguity: Deal comfortably with change and can decide/act without the total picture. Remains calm and productive while dealing constructively with problems that do not have clear solutions or outcomes
• Nimble Learning: Actively learning through experimentation when tackling new problems, using both successes and failures as learning fodder.
• Self-Development: Actively seek new ways to grow and be challenged using both formal and informal development channels. Show a personal commitment to continuously improving, accepting stretch opportunities, and making the most of available development resources.

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