by Ronald Barron | Sep 8, 2023 | Uncategorized
Job Description
Technical Program Manager, Financial Systems
Who we are
About Stripe
Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the world’s largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.
About the team
The Financial Data team is the single source of truth for all financial data in Stripe. Engineers on the Financial Data team build platforms, tools, and products to ensure that Stripe’s financial data is complete, accurate, and timely. It supports data consumers like Accounting, Treasury, Revenue, and Cost. The use cases include financial forecasting, financial data analytics & business intelligence, compliance reporting, reconciliation and auditing & compliance.
What you’ll do
We’re looking for people with a strong background or interest in building successful products or systems; you’re passionate about data, you are comfortable in dealing with lots of moving pieces; and you’re comfortable learning new technologies and systems.
Responsibilities * Operationalize and execute on key cross functional programs spanning all engineering organizations including managing Operation Reviews, driving efficiencies in capacity governance and launch reviews
* Partner with Engineering Managers and Technical Program Managers to define, scope and improve the operational needs within the teams
* Define and standardize documentation and communication processes
* Develop, implement, and iterate on program management procedures, frameworks, and metrics to achieve goals with defined success criteria
* Develop, define and report on program health and success metrics
* Leverage data to drive strategic decisions and reporting at the leadership level
* Create canonical documentation of plans and processes, driving consistency and alignment across teams
Who you are
We’re looking for someone who meets the minimum requirements to be considered for the role. If you meet these requirements, you are encouraged to apply. The preferred qualifications are a bonus, not a requirement.
Minimum Requirements * 5+ years of software engineering, systems engineering or technical product/program management experience
* You are not satisfied with just delivering a program on timeyou are discerning about product/infrastructure architecture and obsessed with quality, reliability & correctness
* You have a track record of providing program management during all phases of software development from kick-off to ship, demonstrating critical thinking and thought leadership
* You have strong written and verbal communication skills, building strong relationships with stakeholders and teams around the organization
* You can drive internal and external process improvements across multiple teams and functions
* Experience operating autonomously and leading large-scale efforts across multiple teams and functions, with stakeholders in different disciplines across time zones
* Analytical and problem-solving experience with large-scale platforms, infrastructure and organizations
* Experience leading initiatives with a global footprint having built APIs, products, and complex systems/infrastructure at scale
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by Ronald Barron | Sep 7, 2023 | Uncategorized
Job Description
Title: CRM Marketing Manager
Location: Remote (United States)
What is Teachable?
Teachable is a no-code platform for creators who want to build a more impactful business through courses, coaching, downloadable content, and community. With Teachable, creators can engage their online audiences and get paid on their own terms. Today, tens of thousands of creators use Teachable to share their knowledge and, to date, have reached more than 46 million students around the world.
Are you ready to join a dynamic, cross-cultural team at an exciting turning point in our company’s journey? Now part of the global Hotmart Company portfolio, Teachable continues to take the creator economy by storm as a true industry leader. Together, Teachable and Hotmart are delivering market-leading products that prioritize creator control and flexibility, alongside meaningful partnership and support from our team. If you have big ideas, relish the chance to challenge convention, and deeply believe in the power of creators to shape the future, we want you on our team!
About The Role:
The primary responsibility of the CRM Marketing Manager will be to manage paid onboarding, churn reduction, and paid user reactivation by bringing together deep expertise in customer targeting with beautifully crafted messaging that drives results.
This person will be responsible for end-to-end delivery from campaign development, to capturing business requirements, to planning, set-up, deployment, delivery, and evaluation of performance against KPIs. She/he will collaborate with key stakeholders in Marketing, Analytics, Brand & Content, Product Marketing, Product, and Customer Success.
What You’ll Do:
- Execute and manage user communications strategy, including enriching the E-mail program
- Be responsible for acquisition campaigns, from conceptualization through analysis. This includes idea generation, proposal preparation, overseeing the production process, and overseeing execution
- Develop, implement and own weekly reports for CRM program monitoring
- Analyze email performance and provide ongoing feedback to Creative, Marketing, and Growth Product teams on what is working and what is not
- Conduct regular, extensive experimentation (A/B and MVT) to facilitate rapid learning & application of any insights
- Continually assess the current state of CRM & e-mail programs to identify new opportunities and build them into the strategic roadmap
- Stay in touch with new technologies that can help us evolve our data-driven strategies and personalized customer communications
- Monitor industry statistics and provide benchmarking where available
- Project manage the brief submission, content calendar, and creative processes
- Works with various areas of Marketing to develop and execute marketing campaign strategies that attract, nurture, and convert current and future customers
- Manage the execution of marketing campaign tasks such as campaign setup, scheduling, triggers, tracking, testing, and deployment
- Help scale automated marketing campaigns across channels with email marketing, nurturing efforts, ad targeting, and journey personalization
- Work closely with marketers to understand objectives, develop programs, and ensure executions and segmentation strategies meet those objectives
- Maintains expertise through research and industry monitoring to evaluate and apply the latest industry best practices
- Manages deliverability and send volume through ESP and sending APIs, and maintains relationships with marketing automation vendors
- Work with data analysts to provide reporting of marketing automation efforts and present campaign analysis to key stakeholders.
What You’ll Bring:
- 3+ years of experience as a power user of Salesforce Marketing Cloud (or comparable platform)
- Demonstrated success executing marketing campaigns, including database management, list development, setup, testing, launching and scoring of campaigns and programs, and reporting on campaign analytics
- Knowledge of HTML/CSS is required; familiarity with SQL queries and APIs is a plus
- Desire to learn and grow within the marketing organization
- Excellent communication skills and proven ability to work cross-functionally
APPLY HERE
by Ronald Barron | Sep 7, 2023 | Uncategorized
Job Description
Data Analyst Senior
Job Number: 215948
Join Forbes’ 2023 Best Employer for Diversity!
As a senior-level data analyst in the Claims Control organization, you’ll support staffing and efficiency for two unique groups in the National Resolution Zone that handle minor auto claims and highly complex claims. In this role, you’ll provide insightful analysis as well as have a direct impact and influence on staffing business decisions. As a subject matter expert, you’ll work closely with leaders and business partners across the Claims organization to develop and maintain staffing forecasts, models, and analysis. This role will have high visibility where you’ll present your analysis and recommendations to peers and Claims leaders.
Remote work allowed.
Must-have qualifications
- Bachelor’s degree or higher in a quantitative field of study and a minimum of three year of analytical work experience.
- In lieu of a quantitative degree, a bachelor’s degree or higher and a minimum of five years of analytical work experience.
- In lieu of a degree, a minimum of six years of analytical work experience.
Preferred skills
- Intermediate to advanced programming skills (SAS, R, Python)
- Strong critical thinking and problem resolution skills
- Excellent communication and relationship building skills with strong focus on customer service. Experience influencing leadership decisions is a plus.
APPLY HERE
by Ronald Barron | Sep 7, 2023 | Uncategorized
Job Description
Title: Release Engineer (Developer Experience)
Location: Remote
Summary
The Wikimedia Foundation is looking for a mid-level software engineer to join the Release Engineering Team. Software engineers on the Release Engineering team steward the developer experience for our developer community.
We build development environments, maintain CI/CD infrastructure, and design tools and processes to support our developer community. We believe in integrity, quality, collaboration, and free and open source software.
Release Engineering is a remote team with seven people spanning nine time zones.
You are responsible for:
- Deploying Wikipedia and our other wikis
- Helping design our continuous delivery system in GitLab
- Using Docker, BuildKit, and Kubernetes to enhance our deployment pipeline
- Stewarding our Phabricator installation
- Upgrading and maintaining Release Engineering tools for our large developer community:
- CI/CD infrastructure: Jenkins, Zuul-CI, Docker, GitLab
- Code review: GitLab/Gerrit
- Issue tracking: Phabricator/Phorge
- Deployment tooling: Kubernetes/Helm
Skills and Experience:
- Bachelor’s degree or equivalent in related work experience
- Written and verbal English communication skills
- Collaboration and consensus-making skills
- Experience with systems/DevOps engineering and software
- Experience with continuous integration/delivery (CI/CD) systems
- Familiarity with server configuration management software (e.g., Ansible, SaltStack, Chef, or Puppet)
- Familiarity with Kubernetes and containerization
Qualities that are important to us:
- Professional experience with one or more of the following: Python, Go, PHP
- Experience with Puppet
- Being a role model for Wikimedia’s values
Additionally, we’d love it if you have:
- Free culture/Free software experience
- Remote work experience
- You are inspired by our guiding principles and our mission
- Familiarity with/involvement in the Wikimedia community
- Experience with Phabricator/Phorge or GitLab
- Experience maintaining other specific software systems we use: Jenkins, GitLab, and Gerrit
- Located within UTC+3 UTC-8 time zones
APPLY HERE
by Ronald Barron | Sep 7, 2023 | Uncategorized
Job Description
Technical Director of Security
Location: Remote
About Us
Our mission at Wrapbook is to increase the prosperity of the project economy. A significant shift has occurred within the workforce recently and 50M Americans are now engaged in freelance or project-based work. The popularity of project based employment has introduced flexibility for both employers and employees but also added complexities from a compensation and administrative standpoint. Our vertical fintech platform enables companies to seamlessly onboard, pay and insure their workforces.
We’re building the best product for the entertainment industry, a 50B market, and have big goals we want to achieve. With over 130M USD raised from Tiger Global Management, Andreessen Horowitz, Equal Ventures, Uncork Capital, Jeffrey Katzenberg and CAA co-founder Michael Ovitz, we are at an exciting stage of growth and there isn’t a better time to join!
The Opportunity
Wrapbook is seeking a Technical Director of Security to join our team. This person will provide technical and business leadership across the security space including cloud security, application security, identity and access management, security operations, and security compliance to protect and enable our business. This leader will develop an in-depth technical understanding of our applications and systems to direct security and engineering teams, participating in architecture design and integration strategy as needed. In partnership with leadership, they will develop and implement a comprehensive security mission, vision, and strategy covering cloud, application, and infrastructure security that is balanced with the risk appetite of the business and the nuanced needs of our industry. They should be able to design and articulate complex technical challenges and solutions effectively at all levels of stakeholders, including executive-level management. They should expect to have oversight and manage the overall security program at Wrapbook.
- Evolve the security organization and program at Wrapbook.
- Develop and lead team to deliver on an annual roadmap for Security
- Define and lead security engineering and operations at Wrapbook. This role will develop and apply security incident response plans, be a key leader in coordinating security incident response, and act as the final escalation point for technical and security incidents as needed.
- Must deeply understand the solutions implemented by our security engineers and be able to jump in and work alongside our security engineers to provide technical guidance, get projects across the finish line, troubleshoot implementations, or respond to incidents, up to and including hands-on work such as reviewing code and configuring systems as needed.
- Advise the executive team on security implications of business decisions and risk management approaches. This includes the ability to quantify and articulate critical business tradeoffs as it relates to varying levels of security risk.
- Develop and manage security budget forecast and expense across categories (e.g., services, software); develop a view on appropriate ROI for security spend and track/report on as a metric
- Provide security leadership in the planning and testing of business continuity and disaster recovery efforts.
- Design and apply an appropriate security risk model to our business. Proactively understand business short- and long-term needs and align security org objectives to those needs.
- Define and manage security projects and programs
- Develop a cohesive strategy around prioritizing and implementing applicable security controls and tools
- Provide technical leadership and guidance on the design and implementation of cloud, application, and platform security solutions, investigate security incidents, and coordinate incident response efforts.
- Lead team to deliver on security testing, including threat modeling, risk assessment, vulnerability management, SAST and DAST, and penetration testing and drive remediation accountability and ownership with relevant stakeholders.
- Lead security projects to implement appropriate security controls to ensure Wrapbook has high availability, confidentiality, and integrity service levels and is able to achieve industry certifications such as SOC.
- Maintain a pulse on threat landscapes as relevant to our business and industry; provide direction to the business on prioritizing threat management.
- Direct the Governance, Risk, and Compliance space to deliver on security risk programs including assessments, tracking, and monitoring activities
- Take a data-driven approach to delivering results
- Collaborate closely with product and engineering to implement security-by-design in our product development lifecycle. Able to provide technical subject expertise at all levels – from guidance and input into the technical design to product and engineering roadmaps to ensure compliance with regulatory standards.
- Establish and communicate a data-driven prioritization framework to ensure security engineering and resources are allocated in a way that best supports business near-term needs and long-term goals in a balanced manner
- Design and report on security project metrics and impact on business metrics at various forums, helping stakeholders at all levels understand impact of security work and a mutual definition of security health at Wrapbook.
- Build systems, practices and policies that comply with important security standards, such as SOC2, ISO27001 and/or the NIST Cybersecurity Framework. Prioritize which industry frameworks to align our security practices with.
- Foster a security-minded internal culture.
- Establish strong mechanisms for collaboration and build relationships with cross-functional partners and departments as part of scaling the effectiveness of security at Wrapbook, especially with our Privacy, Fraud, Legal, Support, and Engineering leaders.
- Maintain and evolve effective security and compliance internal training
- Proactively educate internal and external stakeholders on security threats, vulnerabilities, and best practices
- Partner with marketing and sales to craft and communicate our security narrative as a high value/high impact customer benefit and differentiator.
- Lead security policy development and enablement to enable the confidentiality, integrity, and availability of systems and the data
- Inspire and grow our security talent and internal teams.
- Internally champion the security narrative and alignment with business objectives with cross functional teams.
- Help the security team continuously align their projects and objectives to changes in relevant business needs. Educate and inspire the security team and the broader organization to uphold ownership over our security posture.
- Develop and grow our security talent in their careers
- Manage third party relationships
- Customer and prospect relationships: you will be the primary POC representing Wrapbook’s leadership in information security-related conversations with customers and prospects.
- Security service provider relationships: you and your team own and manage vendor relationships and scope of work with third party providers of security-related services we may contract such as external penetration testing on behalf of Wrapbook
- Other external relationships: you will be the primary POC representing Wrapbook’s leadership in information security-related conversations with other parties such as other third-party solutions we may integrate with (e.g., financial services, payment processors) and regulators as needed for partnership development or incident response.
Requirements
- 8+ years of relevant experience
- High integrity, accountability and ownership when it comes to solving security challenges or tackling opportunities.
- Strong knowledge of and experience in application, system, database and network security
- Strong research and analytical skills
- Must have at least CISSP information security and data protection certification, additional e.g., CISA, CRISC, CISM, etc. a bonus
- Proven experience leading and managing technical and non-technical roles, including developing talent/direct reports and effectively managing service providers to produce deliverables.
- Deep understanding of and proven experience with ensuring security investments practically support the security principles of confidentiality, availability, and integrity for our business.
- Familiarity with the practical application of security and governance frameworks (e.g., NIST)
- Experience with complex project or program management
Nice to have
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