Senior Product Designer

Job Description

Title: Senior Product Designer, Wirecutter

Location: United States

The mission of The New York Times is to seek the truth and help people understand the world. That means independent journalism is at the heart of all we do as a company. It’s why we have a world-renowned newsroom that sends journalists to report on the ground from nearly 160 countries. It’s why we focus deeply on how our readers will experience our journalism, from print to audio to a world-class digital and app destination. And it’s why our business strategy centers on making journalism so good that it’s worth paying for.

Mission Overview & Responsibilities:

New York Times Wirecutter is looking for a Senior Product Designer to lead the design of new and existing editorial tools to produce our recommendations.

We aim for the quality of our publishing tools to match the expertise and empower the goals of New York Times Wirecutter editors and our production organization. We are building a new content management system (CMS) that will be the foundation of all of our recommendation content for years to come. As the primary designer for this suite of tools, you’ll improve workflows, unlock new formats and capabilities, and help editors publish trusted reviews and recommendations.

Your Role:

As a Senior Product Designer, you’ll work as an individual contributor with Product, Engineering, and Editorial partners to work towards the vision of Wirecutter’s new CMS which will be integrated into the New York Times platform, Scoop. You’ll learn the review lifecycle, master editorial and production workflows, work with requirements to create designs, test low-fidelity flows with editors and producers, and collaborate with engineering partners to ship a quality MVP.

If you enjoy iterating toward a larger vision, rendering complex interactions simply, quickly validating ideas, and thoughtfully applying and extending design systems, this is the role for you.

You will report to Wirecutter’s Product Design Director. We are open to remote candidates.

Responsibilities

  • You will collaborate on high-level product strategy, identifying distinct needs and guiding the right questions.
  • You will create documentation (e.g. user journeys, experience maps, wireframes, frameworks) to guide discussions and facilitate the decision process.
  • You will collaborate with engineers and product teams to develop and refine requirements for multiple product ideas.
  • You will conduct informal testing with editors, incorporate insights into designs, and produce production-ready deliverables using design patterns while ensuring design quality throughout the development process.
  • You will participate in team and product design rituals, nurturing the design team by inspiring and mentoring teammates and enhancing our processes and documentation.

Basic Qualifications:

  • 5+ years of experience designing digital products especially on the web with product and engineering collaborators.
  • 1+ years of recent experience leading complex design efforts related to publishing/internal tools or tools with heavy user-facing controls.
  • A portfolio of work that showcases your design process along with finished design work.

Preferred Qualifications:

  • Demonstrated expertise in solving for complex states, iterating on designs based on usage patterns and user feedback, and adapting to the evolving competitive landscape.
  • Experience making on-brand visual choices that enhance informational clarity, guide user behavior, and follow brand, platform, and interaction conventions.
  • Experience facilitating workshops and brainstorms with cross-functional collaborators.
  • Advanced proficiency in Figma (including its prototyping functionality) or comparable tools.
  • Demonstrated understanding of modern HTML & CSS and a grasp of current development philosophies/methodologies for building consumer products.

APPLY HERE

Product Designer

Job Description

Product Designer (Remote, North America)

OAKLAND /

ENGINEERING FRONT END AND UX /

FULL TIME – REMOTE (USA)

/ REMOTE

Vivun is the world’s leading provider of PreSales software. Our AI-powered platform includes solutions for PreSales Operations, Demo Automation, and aligning Sales with Product teams. Revenue leaders can now drive growth efficiently by scaling their technical selling efforts, maximizing every R&D investment and de-risking their deals. Customers include Snowflake, Zoom, Okta, Elastic, ADP, Coupa, and Harness. To learn more visit www.vivun.com.

Position Summary

We are seeking a talented generalist designer with a good mix of experience in user research, user experience design, and visual design. The ideal candidate must possess a cooperative and resourceful mindset, with the ability to drive projects independently. This individual will join our current team of 3 product designers and work closely with our cross-functional teams to craft an engaging user experience across our Vivun platform.

Key Responsibilities

  • You will align cross-functional stakeholders (PMs, engineers, domain experts, leadership) to ensure products meet the strategic needs of our customers, business and investors.
  • You will drive end-to-end design process from conceptualization to testing to create innovative solutions to users’ problems.
  • You will conduct user interviews, usability testing and other research methods to understand users’ needs.
  • You will be responsible for creating wireframes and prototypes to solicit feedback, test hypotheses, and align stakeholders.
  • You will partner closely with QA and front end engineers to translate designs into high quality implementations.
  • You will adhere and contribute to Vivun’s design system.
  • You will be responsible for mentoring less experienced team members and participating in design critique sessions.
  • You will be responsible for educating stakeholders on design principles and contribute to growing a strong design culture at Vivun.

Desired Skills & Experience

  • You have 4-7 years of experience working as Product Designer or UX Designer. This is not an entry level position.
  • You have experience designing B2B SaaS products.
  • You have a real world portfolio of successful products demonstrating your UI (Typography, Color, Design System), UX (User Research, Information Architecture, Usability, Accessibility, Wireframe, Prototype) and collaborative skillset.
  • You have experience aligning product direction with strategic business initiatives.
  • You are an effective communicator, presenter, and negotiator.
  • You have experience designing for and working with design systems and reusable component libraries.
  • You have experience working in Agile cross-functional teams (Preferred).
  • You have basic knowledge of CSS (Preferred).

You are

  • A believer in Vivun’s core values: Ownership. Empathy. We, not me. Transparency. Be different.
  • Experienced working in high growth startup environments: You have the ability to move fast, adapt, and thrive in a dynamic startup environment where you derive priorities, requirements, and goals from company context.
  • Collaborative: You are ready to roll up your sleeves and create strategies that work across roles and departments to achieve company goals.
  • A Clear Communicator: You effectively and positively present your informed opinions on strategy clearly to multiple teams and areas of expertise. You come with a solid rationale behind every decision you make, you understand the importance of listening as part of communication.

APPLY HERE

Voice Provisioner

Job Description

Title: Voice Provisioner

Location: Remote US

Vonage Professional Services Mission

We help customers succeed through the successful delivery of our entire portfolio of solutions. Our customers expect products and services to arrive on time, within budget and in line with technical, operational and functional expectations. Our job is to make sure this happens. We apply customer, business, technical and service understanding to orchestrate a holistic and unified company approach to developing and delivering what our customers need and expect. We integrate Vonage capabilities with customer requirements and work with them to install, configure, educate and train. Their success is our success.

Why this role matters

This position will be responsible for troubleshooting and provisioning customer services on the Vonage Hosted IP PBX VoIP platform; MPLS based IP network, and phones. The Voice Provisioner will take a completed customer order and be responsible for supporting and troubleshooting with the customer pre and post GoLive until project is closed. The provisioner is responsible for ensuring that all aspects of the turn-up process are documented in the Vonage systems.

IF THIS SOUNDS LIKE YOU, CONTINUE READING BELOW .

What you will do

  • Review all project documentation.
  • Troubleshooting and provisioning of all customer voice services such as Call Groups, Virtual Receptionist, voice endpoints and 3rd party services.
  • Ensure that all required voice related equipment is ready for install.
  • Remotely deploy all equipment and services for customer solutions with on-site technical field services.
  • Provide technical leadership of internal and external resources to ensure a successful installation implementation and resolution of any post cutover deficiencies.
  • Serve as the first level operational escalation point for all Major and Elite customers related voice issues during installations.

What is required for application

  • 2 years experience working for a Service Provider in a customer care or professional service capacity.
  • Bachelor’s degree preferred or equivalent work experience.
  • Ability to communicate highly technical information in a clear, concise and effective manner both internally and to Vonage customers.
  • A good understanding and operational experience with Broadsoft or a hosted VoIP environment requirement.

APPLY HERE

Data Scientist II, Product Analytics

Job Description

DATA SCIENTIST II, PRODUCT ANALYTICS

at BOLD

United States (Remote)

We are looking for a Data Scientist II, Product Analytics to join the Data Analytics team at BOLD! This team partners with Product, Marketing, and Finance to produce world-class analysis and provide recommendations that improve our products and increase customer engagement.

This position is 100% remote, work from home (within lawfully allowed States). In some areas of the US, you may utilize a co-work space (when you’d like).

Lawfully allowed statesArizona, California, Colorado, Connecticut, Florida, Georgia, Illinois, Iowa, Kentucky, Maine, Maryland, Massachusetts, Minnesota, Nevada, New Hampshire, New Jersey, New York, North Carolina, Ohio, Oklahoma, Oregon, Pennsylvania, Tennessee, Texas, Utah, Virginia, Washington

ABOUT THIS TEAM

Reporting to the Director of Product Analytics, the Data Scientist II, Product Analytics will provide critical insights to business partners and strategic support to the executive team. You will also have your fingers on the pulse of the business and develop metrics and reporting to keep the organization informed. Through your high-quality analysis and attention to detail, you will be the go-to person for product performance and insights. The ideal candidate is highly motivated and will use their technical skills and business acumen to quickly make an impact!

WHAT YOU’LL DO

  • Conduct in-depth analysis to uncover opportunities for improving our products.
  • Work closely with business partners to extract meaningful insights using a variety of data sources: relational databases, front-end analytics tools, clickstream data, etc.
  • Present insights and recommendations to executive leadership using high quality visualizations and concise messaging.
  • Design and analyze A/B tests to drive KPI improvements.
  • Build machine learning models to predict customer behavior and better understand the drivers of customer engagement and retention.
  • Develop dashboards to inform business decisions with an emphasis on automation and scalability.
  • Collaborate with Engineering to advance data infrastructure and governance.

WHAT YOU’LL NEED

  • 5+ years’ experience performing quantitative data analysis, preferably for an internet or technology company.
  • Ability to write complex SQL queries to drive critical business decisions.
  • Robust understanding of Statistics with ability to explain statistical concepts to non-technical audiences.
  • Bachelors or Masters’ degree in Math, Engineering, Statistics or other quantitative field, with a track record of academic excellence.
  • Self-starter with a desire to learn and the ability to rapidly understand the business and its drivers.
  • Proficiency with Python/R
  • Experience with building machine learning/predictive models.
  • Ability to handle multiple projects and meet deadlines in a fast-paced environment.

WHAT’S GOOD TO HAVE

  • Proficiency with BI tools such as Tableau, Looker, or equivalent
  • Experience with Google Analytics, MixPanel or other front-end analytical platforms a plus.
  • Experience with NLP (Natural Language Processing) is a plus.

APPLY HERE

Web Coordinator

Job Description

Web Coordinator

United States /

Account Services Team /

Remote

/ Remote

CI Web Group, Inc. is a Digital Marketing Agency with employees located all over the world, working remotely. We are creative, customer-centric, data-forward and our goal is to provide a caring, educated, results-driven, experience for our customers. We are a full service digital marketing agency that provides various services to primarily Home Service Companies throughout the United States & Canada.

We are looking for a highly motivated and detail-oriented individual to join our marketing team as a Digital Marketing Web Coordinator. The ideal candidate will be responsible for the development and execution of online marketing strategies to drive traffic, engagement, and conversions on our client’s website. They will work closely with the marketing team to ensure a consistent and effective brand message across all digital channels.

Responsibilities

  • Collaborate with the design team to create visually appealing website layouts and landing pages
  • Coordinate Web Design briefs with the design team and client onboarding.
  • Following and guiding the production schedule
  • Providing deliverables to customers through Basecamp
  • Documenting Client Communication within CRM.
  • Assisting with Client calls.

Requirements

  • Bachelor’s degree in marketing, communications, or a related field.
  • 2+ years of experience in digital marketing, website management, or related roles.
  • Strong understanding of website structure, web analytics and SEO best practices.
  • Proficiency in CMS platforms, such as WordPress
  • Excellent written and verbal communication skills.
  • Strong organizational skills and attention to detail.
  • Ability to work independently and collaboratively in a team environment.

APPLY HERE