Sleep Writer, The Strategist

Job Description

Title: Sleep Writer, The Strategist

Location: Remote (US Only)

The Strategist is seeking a Writer who can own our sleep product coverage, which includes mattresses, pillows, sleep aids, and adjacent products. A companion to New York Magazine’s award-winning print section of the same name, The Strategist offers rigorously vetted articles to help readers navigate the vast online shopping landscape. Our goal is to find the stuff out there that is actually worth buying essential products that are really good and that we fully believe in alongside the things you never knew you needed.

WHO WE ARE

The Strategist is New York Magazine’s site for rigorously reported service journalism that helps readers shop smartly. Its writers and editors surface the stuff that is actually worth buying, alongside all sorts of things you never knew you needed.

The Strategist is part of Vox Media, the leading modern media company. We guide our audience from discovery to obsession. We inspire essential conversations about what’s now, what’s next, and what’s possible.

As a community of journalists and storytellers, business professionals, creators and technologists, we believe it is a moral and business imperative to amplify voices: to cultivate diversity, equity, and inclusion throughout our organization and media. This applies to our candidates, our teams, our storytelling, our creative work, and our platforms, products, and partnerships.

WHAT YOU’LL DO

  • Write and/or update 4-5 shopping stories per week, most of which require a combination of interviewing experts, requesting product samples, testing products on your own, and providing guidelines for testing across the wider staff
  • Closely monitor shopping trends, product launches, and consumer habits on your beat and pitch relevant stories
  • Work on 1-2 long-term, ambitious editorial projects a year, while balancing short-term assignments
  • Perform additional responsibilities, as assigned by editors

WHO YOU ARE

  • 3+ years of professional journalism experience, especially e-commerce and/or service journalism
  • Keen interest and understanding of sleep products, especially mattresses and pillows, preferred but not required
  • Familiarity with the Strategist’s voice and approach to service journalism, including the ability to understand and translate product specs and technical jargon into reader-friendly service with a hint of healthy skepticism toward bold marketing claims
  • Ability to work independently, especially around coming up with plans for product testing
  • Enthusiasm for developing and maintaining a wide network of sources, including medical professionals, academics, and other professionally sleep-obsessed people
  • Excellent communication and task management skills, especially in working with a distributed team across time zones
  • Strong and fast-paced writing skills for a digital publication

APPLY HERE

Staff Product Designer

Job Description

Staff Product Designer

at Tubi – US

San Francisco, CA; Remote

Join Tubi (www.tubi.tv), Fox Corporation’s premium ad-supported video-on-demand (AVOD) streaming service leading the charge in making entertainment accessible to all. With over 200,000 movies and television shows, including a growing library of Tubi Originals, 200+ local and live news and sports channels, and 455 entertainment partners featuring content from every major Hollywood studio, Tubi gives entertainment fans an easy way to discover new content that is available completely free. Tubi’s library has something for every member of our diverse audience, and we’re committed to building a workforce that reflects that diversity. We’re looking for great people who are creative thinkers, self-motivators, and impact-makers looking to help shape the future of streaming.

About the role:

Tubi is building a world-class streaming platform and we are looking for designers to join our fast-growing Product Design team. As a Staff Product Designer, you will be responsible for delivering highly crafted user experiences that meet our business objectives and customer needs, by partnering with cross-functional teams across the company.

In this role, you will own the end-to-end product design (UX, UI, prototyping) of multiple features across one or more product areas. You will deliver both tactical and strategic design solutions and will help drive the vision and strategy for that product area. You will be in charge of creating best in class design experiences that are innovative and efficient, and you will collaborate closely with Research to generate insights and with Product and Engineering to build out the best possible solution.

We’re seeking a candidate who is knowledgeable in every step of product development, from brainstorming, conducting workshops, and influencing strategy – to ensuring design quality through implementation and launch. In this role, you’ll also be helping to set the standard for high-quality craft across the team through both your active role and as a mentor to other designers on the team.

Responsibilities:

  • Partner with Research, Product, and Engineering to identify, prioritize, and scope product opportunities
  • Generate user flows, prototypes, and other design artifacts that help communicate your solution hypothesis
  • Collaborate with Research and Data Science to generate insights and use data to measure the impact of your design decisions
  • Garner approval from cross-functional stakeholders, manage and incorporate feedback, and drive towards consensus
  • Craft elegant and scalable design solutions across web, mobile and OTT platforms, that are aligned with best practices and fully compliant with engineering and accessibility requirements
  • Work autonomously to identify new opportunities and build on top of existing investments
  • Problem solve, think big, and explore divergent concepts/ideas while understanding how to converge and build iteratively towards your vision
  • Plan strategically and think tactically as a partner to Product and Engineering to help shape the future of our experiences
  • Influence the product by leveraging research and data, while executing design work through high-quality wireframes, mockups, user journeys, and cross-platform interactive prototypes
  • Create a unified, end-to-end experience through close collaboration with team members and functions across Tubi
  • Advocate, mentor, and educate on the benefits of design thinking to cross-functional teams and junior designers alike; partnering with UX team members to uphold Tubi principles and standards

Qualifications:

  • A portfolio that demonstrates exceptional design and prototyping skills, attention to detail, and the ability to solve complex problems through elegant solutions
  • 8+ years of experience in building digital products including TV, web, and mobile
  • Prior experience in delivering customer-centered experiences that impact millions of users
  • Experience with experiment-driven product development: using data and research methodologies to understand the needs, behaviors, and motivations of users
  • Ability to champion collaborative product-making and partnering with multiple teams across multiple organizations
  • Excellent communication and storytelling skills (both verbal and written), and ability to present your work to peers and executives
  • Proficiency with industry standard design tools like Figma, ProtoPie or equivalent apps
  • Familiarity with agile process, asynchronous communication and working with distributed teams
  • A great eye for detail, demonstrates creative and innovative problem solving, and possesses some leadership abilities
  • Someone who is used to working both independently and in a group setting, with experience designing UI products from conception to completion

Skills that will set you apart:

  • Prior experience designing across multiple platforms, OTT included
  • Prior motion and animation experience
  • Working understanding of web and native platforms technologies (JS, Swift, Java, BrightScript)
  • Strong prototyping skills

APPLY HERE

Senior Technical Artist

Job Description

Senior Technical Artist

Fully Remote

At Wizards of the Coast, we connect people around the world through play and imagination. From our genre defining games like Magic: The Gathering® and Dungeons & Dragons® to our growing multiverse, we continue to innovate and build new ways to foster friendship and connection. That’s where you come in!

Atomic Arcade is a brand-new video game development studio located in the Raleigh-Durham, North Carolina area led by industry veterans from AAA game and film studios. We are in the process of staffing up our development team with outstanding talent to build our first multi-platform, AAA game – a bold and contemporary new take on the GI JOE Universe starring the legendary character Snake Eyes! This is an excellent opportunity to not only build an outstanding AAA experience but to also help form the core foundations for the studio and team to build upon. We are proud to be part of Wizards of the Coast which is a division Hasbro.

We are looking for a skilled Senior Technical Artist with a strong passion for collaborating with artists and developers to refine the pipelines and techniques that will deliver our AAA vision.

What You’ll Do:

  • Develop custom workflows using scripts and coded tool solutions in support of the character and asset teams.
  • Maintain the integrity of art pipelines by identifying inefficiencies then recommending and implementing improvements.
  • Facilitate technical art communication across teams by providing clear and constructive feedback and mentorship.
  • Collaborate with a diverse and distributed team to promote innovation and refine the visual quality of our games
  • Align artists around technical standards for asset creation.
  • Troubleshoot and help resolve challenges through technical solutions.

What You’ll Bring:

  • Demonstrate advanced knowledge in character pipelines and workflows.
  • Experience working with physically-based material systems, and advanced rendering techniques.
  • Knowledge of modular asset pipelines.
  • A strong background in driving optimization and performance while understanding limitations of various platforms.
  • Desire and knowledge of how to push technology and tools further.
  • Experience developing in a AAA real-time game engine.
  • Scripting experience in Python, C#, Blueprint or other.
  • Experience multi-tasking and adapting easily to change.
  • Passion for making and playing games.
  • Enthusiastic, positive, team-oriented; must have the ability to interact and collaborate with all departments and teams.
  • Self-sufficient and self-motivated, can perform duties with little oversight.

Nice to Have:

  • Shipped a title in Unreal Engine.
  • Knowledge and/or experience with Metahuman and Control Rig.
  • Experience working with cinematic teams.
  • Previous development experience on large, open environment games.

APPLY HERE

Site Reliability Engineer, Core Team

Job Description

Title: Site Reliability Engineer, Core Team

Location: Remote (US or Canada)
Type: Full Time
Workplace: hybrid

About Assurance

Assurance IQ is a technology company headquartered in Seattle. We were acquired by Prudential (NYSE: PRU) to further the joint mission of improving financial wellness across the world.

Our team of world class software engineers, data scientists, and business professionals work every day to expand our product offerings and the reach of our platform. We simplify the complex world of insurance and financial services into straightforward, valuable solutions to improve people’s lives. We start by asking customers a few questions, so our system can learn about their needs; from there, our ground-breaking, proprietary platform takes over and analyzes the thousands of data points that make customers unique. This is how we create custom-tailored plans for each customer; plans built precisely for their needs and budget. Our platform serves as the intersection between customer and seller, technology, and the human touch.

At Assurance, we are innovative, persevering, collaborative, calculated, and authentic, and we’re working together to improve the lives of millions!

About the Position

Assurance’s Core Team owns the foundation of the Assurance application stack.

This position is responsible for the availability, performance and efficiency of all Assurance services, and work in close collaboration with all engineering teams to create a reliable and easy-to-use AWS infrastructure for application services. The ideal candidate has a good understanding of modern cloud-based architecture, and practical experience defining infrastructure in the fast-pacing environment. You dream in Terraform configs, meditate on smooth flow of new releases through BuildKite/CodePipelines/Jenkins, swear in Sentinel and IAM Access Policy languages and named your cats OpsGenie, Splunk and OAuth.

The ideal candidate is:

  • Very comfortable working with AWS services
  • Deeply familiar with infrastructure-as-code approach and it’s practical applications using Terraform, CloudFormation, Chef, Ansible and similar frameworks and services
  • Experienced in building tooling and automation for large-scale computing environments
  • Proficient in at least one high level programming language such as Python, Ruby, or Java
  • Strong at debugging and systems analysis; should be able to identify and quickly resolve or mitigate issues
  • Experienced in building, deploying and operating distributed applications
  • An excellent verbal/written communicator

APPLY HERE

Customer Support Tier 1

Job Description

SaaS Customer Support Tier 1 (FULLY REMOTE)

  • United States – Remote OK
  • Full-Time

Help us redefine customer satisfaction, one support ticket at a time.

At WhatConverts we innovate and initiate! We are a dynamic SaaS company who offers a comprehensive lead tracking solution for marketers – one place to track ALL leads and prove the business value of your marketing spend. As a Customer Support Specialist I at WhatConverts, you will be entrusted with utilizing coding knowledge to solve our Tier 1 escalated tickets. A Customer Support Specialist places strong emphasis on customer training, consultation, and driving solutions.

This is a fully-remote, full-time position (40 hours per week).

In this role you’ll get to:

  • Utilize knowledge of coding to assist customers via email, chat and the telephone on escalated tickets; ensuring they have the best experience possible when setting up an account, troubleshooting, and problem-solving.
  • Utilize different systems, software and hardware to achieve customer satisfaction
  • Exercise daily knowledge of the WhatConverts API and webhooks; including ability to troubleshoot
  • Understand customer use cases and provide expertise on how WhatConverts can be leveraged to meet them
  • Proactively search client accounts for potential future issues
  • Work with the WhatConverts product team to design/build tools, while offering feedback that will speed up and increase the quality of support available
  • Grow and develop customer relationships through proactive support with a focus on communication, expansion, adoption, retention and renewal

What we’re looking for:

  • 2+ years of experience in technical customer support required; previous SaaS support experience preferred
  • 2+ years of experience working with a modern frontend stack (JS, React, etc.)
  • Strong knowledge of Google Analytics or similar web analytics experience
  • Highly proficient in HTML, CSS, and JavaScript
  • Empathetic, positive attitude with a desire to help our customers reach their goals
  • Ability to make customers feel empowered after interacting with support – there are no “silly” questions!
  • Ability to speak with clarity and confidence to the end user, as well as the ability to write clearly and concisely
  • Have an acute eye for detail and a high patience threshold

APPLY HERE