by Ronald Barron | Jan 30, 2024 | Uncategorized
Job Description
Content Coordinator
United States
Full time
JR101206
At MJH Life Sciences our success is measured by your success! If you set your standards high and want to contribute to a winning team, we’ll provide you with every opportunity to help grow our company and your career. Our associates come from all backgrounds, sharing one key quality: determination to succeed. We value being Service Focused, having a Passion for Winning, Innovation, Respect, Integrity, and Teamwork. Nothing means more to us than hiring people with these attributes. If you believe you’re right for the job, this is the place to prove it!
The Content Coordinator supports the development of content across multiple education programs, with an emphasis on writing for web, digital, and print. The Content Coordinator will regularly cross-collaborate with Editorial, Provider Education, and Marketing Teams for a national oncology nonprofit organization client, the Association of Community Cancer Centers (ACCC). On the client-facing side, the Content Coordinator will regularly liaise with authors and subject matter experts in the healthcare field.
Duties and Responsibilities:
Provide editorial support to the Senior Medical Writer and Editors by:
- Participating in interdepartmental collaboration to understand and support the development of editorial deliverables for a robust portfolio of education programs.
- Researching and writing web copy, blogs, podcasts, infographics, articles, white papers, and other publications as assigned by manager.
- Liaising with authors and subject matter experts to ensure editorial content is received on time and that internal and external deadlines are met.
- Ensuring timely and accurate metadata (with descriptions) for education content uploaded to the ACCC website.
- Brainstorming ways to optimize education content across multiple platforms, including social media to increase engagement with content.
Required Qualifications:
- Bachelor’s Degree in Communications, Journalism, or English
- 2-4 years of professional experience in in editing, copyediting, proofreading, and fact-checking
- Proficiency with Office 365, including Teams
- Ability to communicate effectively (written and verbal)
- Ability to collaborate with internal and external stakeholders to meet deadlines, to handle a diverse workload, and to produce high-quality editorial copy
- Must be detail-oriented, with strong organizational skills
- Is team-oriented and able to work independently
- Some travel to regional/national meetings expected
Preferred Qualifications:
- Experience in oncology, healthcare, and/or medical technology
- Familiarity with AMA Style
- Familiarity with writing and optimizing copy for social media
- Familiarity with content management and learning management systems
- Familiarity with Workfront
APPLY HERE
by Ronald Barron | Jan 30, 2024 | Uncategorized
Job Description
Staff UX Researcher
at Faire
United States
About Faire
Faire is an online wholesale marketplace built on the belief that the future is local — independent retailers around the globe are doing more revenue than Walmart and Amazon combined. At Faire, we’re using the power of tech, data, and machine learning to connect this thriving community of entrepreneurs across the globe. Picture your favorite boutique in town — we help them discover the best products from around the world to sell in their stores. With the right tools and insights, we believe that we can level the playing field so that small businesses everywhere can compete with these big box and e-commerce giants.
By supporting the growth of independent businesses, Faire is driving positive economic impact in local communities, globally. We’re looking for smart, resourceful and passionate people to join us as we power the shop local movement. If you believe in community, come join ours.
About this role
Faire is a company invested in good design—as a Staff UX Researcher, you’ll join a tight-knit, collaborative Design team that cares deeply about Faire’s customers and ensuring they have great experiences. Our team is at the center of user experience at Faire, improving our product for the thousands of independent retailers and brands growing their businesses in our marketplace.
In this role, you’ll help shape Faire’s Retailer product, working with team members across content design, product design, engineering, product management, marketing, and customer service. You’ll work across product teams to enrich existing research activities and lead new research projects to deepen our understanding of independent retailers and brands. As one of our research team members, you’ll be an integral part of developing the culture and practice of research at Faire.
We’re looking for team members that are great mixed methods researchers, excel at informing and influencing product development, come with a growth mindset, and bring a genuine desire to learn and help others learn about our customers.
We’re looking for candidates open to working in the US, Canada, or remotely.
What you’ll do
- Collaborate with partners across design, product, engineering, and data science to deliver insights that allow them to define and build products and features that are valuable to our customers
- Conduct generative and evaluative research across Faire products in collaboration with product teams.
- Develop and deliver clear and actionable data-driven insights, narratives, artifacts
- Effectively socialize insights and opportunities to inform strategic and product decisions.
- Contribute to strategic thinking at the product, marketing, and company level
- Mentor and support cross-functional team members research activities
- Contribute to and positively shape Faire’s culture through collaboration, feedback, and proactive participation
Qualifications
- You’re a trained researcher and have an advanced degree in a field related to UX research (e.g. Psychology, Sociology, Anthropology, HCI etc.) or an equivalent form of relevant research training.
- 6+ years of experience researching digital products and systems. 3+ years of experience as an embedded researcher with a growth stage company.
- You have a breadth of knowledge about UX research, from methods to effective storytelling and have deep expertise in quantitative and/or qualitative approaches.
- Great communication skills. You present research insights and recommendations clearly and confidently, regardless of audience.
- A collaborative approach. You’re a great partner to others and your cross-functional teammates.
- A growth mindset. You’re open and receptive to feedback and can adapt quickly in a fast-paced environment.
- A product-centric researcher. You think about the value of research in terms of product development and outcomes.
APPLY HERE
by Ronald Barron | Jan 30, 2024 | Uncategorized
Job Description
Title: Senior Product Designer (Remote)
Location: Los Angeles, CA
Type: Full Time, Remote
Workplace: remote
Category: Product Design
About Huckleberry
Huckleberry’s purpose is to create life-changing products and experiences through fresh, beautiful, human-centered technology that brings health, well-being, and a bit of magic to every family.
We combine Data, AI, and Behavioural Science to build products that are at the cutting edge of tech today.
The app has 4.9 stars, garnering rave reviews from people who call it “life-changing” and their “#1 recommendation to parents”.
We are rapidly growing and building new products to enable every family to thrive.
Our mission is to help every family flourish and as a Senior Product Designer, you will own the design of new mobile and web products. You’ll have the freedom to use your creative talents to design and ship innovative, first-of-type products that have never existed before. The products you design will go from the “napkin” to the app store and make a genuinely positive impact on the lives of children and families.
Huckleberry is a highly collaborative environment, you’ll work cross-functionally with product, research, design, and engineering to bring your ideas to life.
We have an outstanding reputation for delightful, beautifully simple, and easy-to-use interfaces that enable families to get the most out of our products in the easiest possible way. As a Senior Product Designer, you will reinforce and enhance our reputation with our new products.
You’ll operate at both strategic and tactical levels as an individual contributor. This position reports to the Head of Product Design.
Note – Please provide a link to your design portfolio or a PDF showcasing your work when applying.
Areas of responsibility
- Own the full design lifecycle for new products and features.
- Spearhead and execute comparative and market research.
- Work closely with user research to understand the needs and pain points of our users.
- Create enchanting and beautifully simple designs that delight our users.
- Communicate and collaborate with cross-functional teams to create alignment and understanding in order to bring products to fruition efficiently.
- Spearhead and execute prototype and usability testing.
- Create design process best practices and SOPs.
Requirements
- 3+ years of product design experience.
- 1+ year of design experience of a Consumer Mobile app.
- Visual design skills with a track record of clean aesthetics.
- A strong portfolio demonstrating past work experience and deliverables that shows solid user experience and understanding of best practices when applied to visual UI and product work.
- Experience creating and refining flows, prototypes, and high-fidelity visuals using Figma, Sketch, or similar.
- Experience with human/computer interaction and how this translates into and affects design choices.
- Self-starter with a proven track record of owning and driving the full product design and development cycle.
Nice to have
- Bachelor’s degree or higher in Human-Computer Interaction (HCI), Graphic design, or other design-related areas.
- Research experience.
- Previous experience designing mobile applications or consumer-facing web products.
APPLY HERE
by Ronald Barron | Jan 30, 2024 | Uncategorized
Job Description
Instructor Support Administrative Associate
Location: Remote – US
Part Time
Job Details
Description
About The Princeton Review: The Princeton Review is a leading tutoring, test prep and college admission services company. Every year, it helps millions of college and graduate school-bound students achieve their education and career goals through online and in person courses delivered by a network of more than 4,000 teachers and tutors, online resources, and its more than 150 print and digital books published by Penguin Random House. Its Tutor.com brand is the largest online tutoring service with a community of more than 3,000 expert tutors and 22 million one-to-one tutoring sessions completed. The Princeton Review is headquartered in New York, NY. For more information, visit PrincetonReview.com. Follow the company on Twitter @ThePrincetonRev. The Princeton Review is not affiliated with Princeton University.
Overview:
Tutor.com/The Princeton Review’s Online Tutoring service is an award-winning online homework help and learning service that connects students to a certified tutor for one-to-one help. Online Tutoring is offered to individual households, as well as over 2,000 public libraries, universities and schools across the country as well as the Department of Defense. Our network of over 3,000 expert tutors has conducted over 16 million sessions. The Princeton Review’s Homework Help provides a quality educational service to millions of students worldwide.
Learning Services, the department which oversees onboarding, recruitment, quality control, and support for our tutors – as well as manages multiple customer support portfolios for our hundreds of thousands of end-users – is seeking an Associate who is adept at offering Level 1 Administrative and Technical Support to various stakeholders including providers, applicants, students, and administrators utilizing our online tutoring & test prep services.
This is a part-time, remote position for candidates located within the United States. The Associate is expected to fulfill the following work schedule: Monday through Thursday, 8am to 1pm (ET) and Sunday, 8am to 12pm (ET)
Qualifications:
- The ideal candidate for this position should be an energetic and supportive individual who brings a commitment to serving the end-user and bringing about efficient and effective resolutions to their concerns
- Have a minimum of two (2) years’ experience in a customer or provider services field, preferably within a call center and/or online helpdesk environment.
- Have the relevant technical acuity to provide Level 1 technical support to providers, students, and other relevant users.
- Be well-versed in the use of Microsoft Office software including Word, Excel, and Outlook.
- Have the ability to learn several in-house database tools and reporting modules, as well as our proprietary Classroom software and any adjacent technologies.
- Possess strong organizational skills with the ability to meet the needs of a diverse group of end-users.
- Have the ability to communicate clearly, with knowledge and empathy, both over the phone and in writing.
- Be motivated to meet various metrics-based goals centered on quality, efficiency, and knowledgeability of our services.
- Have completed an undergraduate (4-year) degree program in an accredited US or Canadian university.
Responsibilities:
- Receive, categorize, respond to, and escalate support tickets received through web forms and direct email contact from users of our various services.
- Receive phone calls, assist live customers, and respond to voicemails from those users.
- Take ownership of user inquiries, researching and seeking out solutions when necessary to ensure personalized and thorough user support.
- Be a part of the Quality Control process, helping with the reviewing of sessions flagged as unsatisfactory and contributing to the session credit workflow.
- Provide basic assistance for common Technical Support inquiries, escalating to Level 2 when necessary.
- Monitor our live student queue for a set period each shift, keeping an eye on usage and staffing levels and calling for additional tutor assistance when the situation warrants.
- Meet on a weekly basis with the Support Manager & your fellow Associates to go over prevailing support issues as well as short and long term projects and goals.
- Actively contribute and participate with suggestions and solutions both for our end users and for your colleagues which improve our workflow, our customer support strategies, or our service in general.
APPLY HERE
by Ronald Barron | Jan 30, 2024 | Uncategorized
Job Description
Title: Monitoring Solutions Designer
Location: Remote
JobDescription:
What you’ll do
In a few words…
Abarca is igniting a revolution in healthcare. We built our company on the belief that with smarter technology we are redefining pharmacy benefits, but this is just the beginning…
Our Operational Performance team is #All-In on centralizing data to dive through and study as they work on improving operations at Abarca. The Performance Monitoring team has the metrics tracking down from OKRs to KPIs and proactively manages shortfalls to ensure we continuously set and reach the highest standards. That’s why performance is part of their name as they help drive both scalability and efficiency across the board!
As Monitoring Solutions Designer you’ll successful design, delivery, and maintenance of dashboards and other business key performance indicators and data intelligence reporting solutions. You will interact directly with internal customers and colleagues in the development of reporting and analytic solutions, converting project specifications, statements of problems, and statutory guidance into interactive user interfaces that will show exactly what needs to be seen to keep things running smoothly. You’ll do all of this through strong creative, conceptual, and problem-solving skills that enable them to translate requirements (business goals and user needs) into interaction and design solutions.
The fundamentals for the job…
- Develop, validate, and execute complex data sourcing and transformation, develop advanced reports and dashboards, and perform complex data analysis that answers business questions for internal and external customers; interpret results and make recommendations to business areas based on findings.
- Develop project plans and timelines and ensure project is committed to quality and on-time deliverables.
- Evaluate the data needs of assigned projects, assure data integrity and suitability, and determine metrics definitions and data collection and evaluation methods.
- Present analysis and reports to internal customers and stakeholders.
- Be a mentor to other analysts, particularly in the areas of Power BI functionality and capabilities.
- Execute cross-functional projects.
- Analyze business monitoring solution options.
- Understand the monitoring applications scope and their upstream/downstream impact.
- Determine feasibility of business monitoring requirements and recommend changes.
- Evaluate current monitoring solution processes and identify possible enhancement options for new monitoring functionality or modifications to existing monitoring functionality.
- Work collaboratively with business partners, SMEs, and other internal customers and leaders to ensure a shared understanding of business requirements.
- Ensure that monitoring solution options are thoroughly researched, analyzed, and documented.
What we expect of you
The bold requirements…
- Bachelor’s Degree or Master’s Degree in computer science or related degree (In lieu of a degree, equivalent relevant experience may be considered.)
- 3+ years of experience in Business Intelligence & Analytics (Data Visualization / Data Management).
- Experience with business intelligence reporting platforms and programming tools with direct experience in Power BI.
- Experience with SQL, Business Intelligence Platform (Tableau, Power BI, Click View).
- Experience with end-to-end business intelligence solutions development to include one or more of the following areas: data visualization and dashboard development with direct experience in Power BI; advanced Power BI functionality and features (e.g., Power BI server, data gateway, row-level security, custom visuals, etc.).
- Excellent oral and written communication skills.
- We are proud to offer a flexible hybrid work model which will require certain on-site workdays (Puerto Rico Location Only)
Nice to haves…
- Experience with healthcare, pharmacy, Medicare Part D and CMS regulations.
APPLY HERE
