by Ronald Barron | Feb 2, 2024 | Uncategorized
Job Description
UI-UX Designer
Location: Remote United States
About Vouch:
Insurance… sounds slow, old-fashioned, and unexciting. Exactly. Insurance is broken, and it’s failing fast-moving, innovative startups.
Vouch is a new, technology-first insurance company backed with $160M in funding from world-class investors. Like Stripe for payments or Brex for credit cards, Vouch is creating the go-to business insurance for high-growth companies.
We’re doing this by making insurance fast, responsive, and focused on our high-growth and innovative customers. Instead of printed PDF applications and week-long waits, Vouch is building new technology to solve real problems, writing policies that actually cover relevant startup scenarios, and designing simple experiences in an otherwise frustrating industry.
What does a work environment look like at Vouch?
Vouch is a Virtual First Workplace with San Francisco, Chicago, and New York City office locations. This role can be based anywhere in the U.S. as long as you can work our Vouch core collaboration hours (8:30 am-2:30 pm Pacific Time.) when most internal meetings are held.
A bold mission made possible by design:
At Vouch, we’re on a mission to revolutionize the insurance industry. Faced with the challenge of designing for complex products and discerning clients, particularly in the tech sector, we aim to blend exceptional service with digital efficiency. Our goal is not just to create a great product but to embed design thinking into our DNA, becoming a design-forward company.
The Role:
As a UI/UX Designer, your work will be pivotal in shaping our client experience. You’ll maintain our core design system, empower our design team, and create delightful user experiences that resonate with our clients. Your role is a blend of technical proficiency, creative design, and strategic collaboration.
Your Mandate:
- Own Our Design System & Component Library: Lead the design and enhancement of our design systems to meet diverse needs and in accordance with industry best practices and accessibility guidelines. Maintain and evolve our component library in collaboration with engineering and QA teams
- Prototype & Test: Develop high-fidelity prototypes using tools like Figma and ProtoPie. Conduct usability testing for components and workflows, refining the user experience based on feedback.
- Design Workflows & Features: Practice your “design thinking” by working with product managers to deliver impactful product features and improvements, ensuring alignment with user needs and enhancing the overall client experience.
About You:
- Professional Experience: 2-3 years in UI/UX design, with a portfolio demonstrating proficiency in design systems, prototyping, and user-centered design.
- Technical Skills: Proficiency in design and prototyping tools (e.g. Figma, ProtoPie), as well as a strong understanding of HTML/CSS.
- Collaborative Approach: Strong communication and teamwork skills, able to work effectively with cross-functional teams.
- Problem-Solving Mindset: Adept at identifying user needs and translating them into practical and aesthetically pleasing design solutions.
- **Your application will not be considered if you do not provide a portfolio/website
APPLY HERE
by Ronald Barron | Feb 2, 2024 | Uncategorized
Job Description
Title: Sr. Operations Analyst – Managed Services Security Services – MDR
Location: Remote Remote US
JobDescription:
Operations Analysts provide 24/7 coverage of CDWs Network Operations Center and play a fundamental role in ensuring we meet or exceed the expectations of all clients as defined in our service level agreements. Analysts apply the necessary technical breadth to providing top level technical support services and operational leadership, including problem resolution, and technical change implementation for Managed Services clients. Analysts at CDW are smart, hardworking individuals with top level experience and enjoy working on highly visible, technically challenging service offerings. They are high caliber, well rounded professionals who are passionate about emerging technology, with exceptional customer service and communication skills.
Our commitment to delivering top-notch technology solutions has led us to seek a dedicated and experienced Remote Azure SIEM/MDR Analyst. This position allows for remote work and involves handling security information and event management (SIEM) and managed detection and response (MDR) tasks within Azure environments.
As Sr. SIEM/MDR Analyst at CDW, Inc., you will play a critical role in monitoring and responding to security incidents within Azure environments. Your primary responsibilities will include configuring and maintaining SIEM tools, analyzing security data, and collaborating with our clients to enhance their security posture. If you have expertise in Azure security, a passion for threat detection and response, and the ability to work effectively in a remote setting, this role is an excellent match for you.
Key Areas of Responsibility
Azure SIEM/MDR specific responsibilities:
- Monitor and analyze security events and incidents in Azure environments using SIEM and MDR tools remotely.
- Configure, maintain, and optimize SIEM platforms to collect and correlate security data effectively.
- Investigate and respond to security alerts, conducting root cause analysis and implementing necessary remediation steps.
- Collaborate remotely with clients and internal teams to design and implement effective security strategies and measures within Azure environments.
- Create and maintain documentation related to security processes, configurations, and incident response procedures remotely.
- Stay updated with the latest Azure security features, threats, and industry best practices.
- Conduct security assessments, threat hunting, and incident forensics within Azure environments remotely.
- Provide remote support for incident response and coordinate with clients and internal teams to mitigate security risks.
- Assist in the development and delivery of security reports and findings remotely.
- Understand and Deliver Managed Service offerings as outlined in the CDW Service Descriptions and Service Catalog.
- Understand and follow the processes and procedures defined in the CDW ManS Standard Operating Procedures manual (SOP).
- Primarily responsible for providing top-level technical support, including problem resolution, technical change implementation, telephone and one-on-one technical support within defined service level agreements for clients.
- Provide detailed and effective communication to internal and external customers.
- Clearly and concisely, articulate problems and solutions for issues to clients both over the phone, via e-mail and in person.
- Provide 24 X 7 support to critical systems and ensure availability objectives are met. • Provide alert response as well as email and telephone technical support for data center and managed services clients.
- Take ownership of the incident/request and drive it to resolution.
- Document and track troubleshooting steps, incident solutions and support requests.
- Keep clients informed throughout the process and follow up with them to ensure satisfactory resolution.
- Guide and mentor less experienced teammates by providing technical support, training, and direction.
- Document and record time.
- As a Sr. Operations Analyst, you will provide Intermediate technical services with some supervision from Supervisors, Team Leads, and Technology Owners.
- Ability to follow through with tasks, projects, troubleshooting with some supervision.
- Handles several tasks simultaneously (i.e. troubleshoots and develops internal network, responds to emergencies).
- Communicates with Manager all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes).
- Responds to all customers professionally and courteously and relays any customer questions or concerns to manager.
- Demonstrates and actively promotes an understanding and commitment to the mission of CDW through performing behaviors consistent with the CDW Way.
- Assist in creating and documenting policies and procedures.
- Understand SLAs in a production environment and proactively strive to meet the commitments.
Education and/or Experience Qualifications:
- BA/BS degree in Computer Science, Mathematics, Electrical Engineering, or related discipline; equivalent experience acceptable, OR
- Associate’s degree in a computer-related field, plus one year of experience in a relevant technical role, OR
- If no post-secondary degree, a minimum 2 years in a technical support or systems administration role maintaining high service levels in a demanding environment •
- Minimum 1 year of technical experience
Required Qualifications
- Strong knowledge of SIEM tools, MDR platforms, and security best practices.
- Proficiency in configuring and managing SIEM solutions within Azure.
- Familiarity with threat detection, incident response, and Azure security services.
- Excellent remote communication and interpersonal skills.
- Ability to work effectively and independently in a remote work environment.
- Attention to detail and a proactive attitude towards remote security analysis
- Capable of resolving critical issues in a time sensitive manner, cognizant of requisite service levels
- Ability to establish customer trust and confidence in the CDW Managed Services knowledge of and concern for customers’ business needs
- Proven ability to provide 24 X 7 support to critical systems and ensure availability objectives are met
- Proven ability to provide alert response as well as email and telephone technical support for data center and managed services clients
- Proven ability to take ownership of the incident/request and drive it to resolution
- History of balancing multiple priorities simultaneously with the ability to adapt to the changing needs of the customers while meeting deadlines
- Ability to perform intermediate root cause analysis
- Strong organizational, analytical, and problem solving skill
- Customer Service focused and a high level of professionalism
- Ability to consistently follow policies and procedures
- Strong communication and documentation skills
- Excellent verbal and written communication skills, with the ability to effectively interact with all coworkers and stakeholders, in including senior leadership
- Ability to prioritize work and handle multiple tasks simultaneously in a fast paced, diverse and growth-oriented environment
- Must know when to ask for assistance. Must be approachable, teachable, a team player with a strong desire to continue learning and expanding their experience in a highly evolving technical environment
- Must have good time management skills and be able to meet rigid and urgent assignment schedules
- Ability to understand, remember, and apply oral and/or written instructions or other information. Ability to organize thoughts and ideas into understandable terminology. Ability to multi-task, organize and prioritize. Ability to apply common sense in performing job. Ability to understand and follow basic instructions and guidelines. Ability to travel as needed.
Preferred Qualifications:
- Azure certifications (e.g., AZ-500, AZ-104, or equivalent) and security certifications (e.g., CISSP, CompTIA Security+, or equivalent) are a plus.
- 3+ years of experience in security analysis, with a focus on Azure environments.
- Masters assigned discipline within technical offering (i.e.: Route/Switch, Content Networking, Wireless, Security)
- Hands-on experience in a large Data Center environment
- ITIL Foundations Certification
APPLY HERE
by Ronald Barron | Feb 2, 2024 | Uncategorized
Job Description
Title: Senior Manager, Corporate IT
Location: Remote – United States
Job Description:
Teaching kids to think critically and communicate effectively has never been more important, and NoRedInk helps students become better writers in more than 60% of U.S. school districts. To further advance our mission, NoRedInk is seeking a highly motivated and experienced Senior Manager of Corporate IT. As the Senior Manager of Corporate IT, you will be the sole individual responsible for managing and optimizing NoRedInk’s internal technology infrastructure. You will play a critical role in ensuring the reliability, security, and efficiency of our IT systems and services, enabling our employees to work effectively and supporting the company’s overall business objectives.
Responsibilities:
- IT Infrastructure Management: Lead the planning, implementation, and maintenance of NoRedInk’s internal IT infrastructure.
- User Support and Helpdesk Services: Serve as the frontline liaison for all IT-related matters, promptly responding to IT-related issues and ensuring that technology resources are accessible and functional for all employees, including on and offboarding and tracking user accounts. Develop and enhance self-service solutions, empowering our workforce to resolve common challenges independently. Manage AV technology for occasional on-site events.
- Security and Compliance: Represent Corporate IT in regular security council meetings and implement security measures to protect the company’s data, systems, and networks. Ensure compliance with relevant regulations and industry best practices, overseeing user provisioning, access management, Mobile Device Management (MDM) solutions, and regular software updates.
- Collaboration Tools: Manage our suite of collaboration tools and software platforms, fostering seamless communication, collaboration, and knowledge-sharing among our employees.
- Vendor Management: Manage relationships with technology vendors and service providers. Evaluate vendor products and services, negotiate contracts, and oversee vendor performance to ensure that the company’s technology needs are met effectively and cost-efficiently.
- Disaster Recovery and Business Continuity: Develop and implement disaster recovery and business continuity plans to ensure the company can recover quickly from unexpected disruptions such as natural disasters, cyber-attacks, or hardware failures.
- Business Process Optimization: Work cross-functionally to identify potential efficiency improvements through the use of technology. Analyze workflows, identify bottlenecks, and implement software solutions to streamline operations and enhance productivity.
Required Skills and Qualifications
- Bachelor’s degree in Information Technology, Computer Science, or related field
- Minimum of 5 years in IT, with a strong background in running IT help desks and providing excellent customer service.
- Experience with cloud computing platforms, virtualization technologies, and enterprise software solutions
- Experience supporting a remote or hybrid workforce using MacOS products.
- Excellent leadership, communication, and interpersonal skills. Ability to collaborate effectively with colleagues across different departments and levels of the organization
- Strong problem-solving and decision-making abilities. Ability to prioritize tasks and manage multiple projects simultaneously.
- Demonstrated experience in implementing and expanding self-service solutions
Preferred Skills
- Relevant IT certifications (e.g. ITIL, CompTIA)
- Experience securing and maintaining security compliance certification and preparing for security audits (e.g. ISO 27001, SOC2, or similar)
- Experience working at a SaaS company with 100-250 team members.
APPLY HERE
by Ronald Barron | Feb 1, 2024 | Uncategorized
Job Description
Title: Senior Product Designer
Location: Santa Monica, CA or US Remote
About Us
Ylopo, LLC is a rapidly growing marketing and technology company providing internet marketing services and proprietary lead generation and engagement software to successful real estate agents across the country. We are seeking an outgoing, tech savvy individual to join our growing team.
Why work for Ylopo?
At Ylopo we offer team members:
a commitment to personal development,
guidance and support at a high level through interfacing with our Executive Team to prioritize goals as a company,
excellent leadership and mentoring for our entry-level to senior staff, and recognition of outstanding efforts,
team building events, team lunches/ happy hours, and other company wide events
a supportive, caring environment dedicated to continuous learning and growth.
At Ylopo, we are revolutionizing the real estate industry with our innovative technology solutions. Our platform empowers real estate agents and brokers to succeed in a highly competitive and fast-paced industry. We are seeking a Product Designer to join our team and drive growth through design. As a Product Designer at Ylopo, you will have the opportunity to work with a talented and passionate team and be part of a fast-growing company.
Key Responsibilities:
- Supporting all of Ylopo’s Product suite including Ylopo’s flagship Home Search application, agent tools Mission Control and Stars platform, business analytics platform MaverickRE, and nurture email campaigns
- Work closely with cross-functional teams, including product managers, engineers, and other designers, to ensure alignment on design goals and effective implementation.
- Design projects include but are not limited to redesigning emails, home search web pages and functionalities such as search box, equity calculator…etc, new and existing analytics reports, and consumer market trend/home reports
- Generate high fidelity prototypes for usability and utility testing to gather insights and validate product and design decisions. Use findings to iterate on designs and enhance the overall user experience.
- Manage and maintain consistent design component libraries across Ylopo products.
Qualifications:
- 3-4+ years of web application design experience.
- Previous projects with overhauling UX/UI designs.
- Experience with user research, user journey maps, conducting usability tests.
- Strong portfolio showcasing a range of design projects and your design process, including information architecture thinking.
- Proficiency in design tools such as Figma, Sketch, or Adobe Creative Suite.
- Solid understanding of user-centered design principles and methodologies.
- Excellent communication and collaboration skills.
- Ability to manage multiple projects and prioritize tasks effectively.
Bonuses:
- Familiarity with the real estate industry is a plus.
- Previous projects designed from ground 0.
- Mobile design experience.
APPLY HERE
by Ronald Barron | Feb 1, 2024 | Uncategorized
Job Description
Title: Staff Software Engineer, Ads Serving Platform
Location: San Francisco, CA, US; Remote, US
JobDescription:
About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. It’s where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, you’ll be challenged to take on work that upholds this mission and pushes Pinterest forward. You’ll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term that’s uniquely Pinterest to describe our flexible approach to living and working. Visit our PinFlex landing page to learn more.
Pinterest is one of the fastest growing online advertising platforms and our continued success depends on rapidly scaling our core revenue-generating systems. Specifically, we need 10X the scale of our campaign management, ad delivery, and machine learning platforms, while enabling developers inside Pinterest and external advertisers to build and iterate rapidly on new features. We are looking for multiple staff engineers to initiate, design, and build the next-gen version of key infra components in our monetization ecosystem, such as modernizing an end-to-end ML platform serving over hundreds of use cases making billions of predictions per second, and redesigning our catalog ingestion and ads delivery systems to become one of the leading advertising platforms in the world. These roles are exciting, because you will be able to lean on your deep infra knowledge to redesign systems to handle a much bigger scale, while also having the chance to work with very experienced engineers and cross-functional partners.
What you’ll do:
- Re-architect core catalog, ads indexing and serving infrastructure to achieve greater scalability, freshness, performance, and reliability, using data storage, streaming processing, and information retrieval technologies such as MySQL, TiDB, Flink, and HNSW.
- Modernize the ML ecosystem for the entire Pinterest Ads product, replacing a hodgepodge of out-of-date ML models with a unified, modern, and privacy-first ML stack with Pytorch, Spark, Iceberg, and GPU based serving.
- Collaborate with cross-functional teams to define problems and drive solutions.
- Work with a strong team of engineers and provide technical guidance and mentorship.
What we’re looking for:
- 6+ years of relevant industry experience with distributed systems, transactional datastores, and systems programming.
- Experience in building and owning large scale high performance infrastructure powering ads, recommendation, search, or other consumer facing applications.
- Experience solving end-user problems and envisioning solutions to improve their productivity.
- Proficiency in Java, C++, or Python.
APPLY HERE
