by Ronald Barron | Mar 28, 2024 | Uncategorized
Job Description
Portal Support Specialist
Fully RemoteRemote Worker – N/A
Description
From Intake to Outcomes, CareMetx is dedicated to supporting the patient journey by providing hub services, innovative technology, and decision-making data to pharmaceutical, biotechnology, and medical device innovators.
POSITION SUMMARY:
Under the general supervision of the Program Manager, the Portal Support Specialist is responsible for customer service and facilitation of effective use of program hosted portals, such as the Health Care Provider Portal and the Field Portal (as needed). The Portal Support Specialist will work interactively with healthcare providers and manufacturer clients. The Portal Support Specialist responds to all HCP office requests for assistance in portal use, including registration, patient enrollment and general reporting from the portal. Documents all interactions into the CareMetx Connect system in compliance with HIPAA regulations.
PRIMARY DUTIES AND RESPONSIBILITIES:
- Acts as single point of contact and voice for all HCP office staff user of the portal.
- Demonstrates the effectiveness of the portal while facilitating live client and consumer sessions.
- Anticipates issues to improve the quality of products/services produced or delivered.
- Capture all system incidents from consumers and field personnel.
- Serves as a portal use advocate and enhances the caller/contact experience.
- Coordinates access to key features in the use of the portal
- Responsible for day-to-day administration and monitoring of all portal resources and systems.
- Manage non-routine client requests and research client escalations.
- Manages portal registrations in coordination with other team members.
- Guide physician office staff and patients on how to complete and submit all necessary program applications in a timely manner.
- Provides exceptional customer service to external customers; resolves any customer requests in a timely and accurate manner; escalates complaints appropriately.
- Understands the importance of providing an excellent customer service experience to HCP office staff as these are key external stakeholders for our clients team.
- Coordinate with inter-departmental associates as necessary.
- Work on problems of moderate scope where analysis of data requires a review of a variety of factors. Exercise judgment within defined standard operating procedures to determine appropriate action.
- Typically receives little instruction on day-to-day work, general instructions on new assignments.
- Must be knowledgeable of key regulations, including HIPAA regulations and always be HIPAA compliant.
- Perform related duties as assigned.
Qualifications
EXPERIENCE AND EDUCATIONAL REQUIREMENTS:
- Previous 3+ years of experience in a physicians office, healthcare setting, and/or technology support background preferred.
- Experience in technology use and understanding of portals.
- Bachelors Degree Preferred.
MINIMUM SKILLS, KNOWLEDGE AND ABILITY REQUIREMENTS:
- Excellent verbal and written communication skills.
- Ability to multi-task and adapt to changing priorities.
- Proficient keyboard skills.
- Competency in MS Word and Excel.
- Knowledge of HIPAA regulations.
- Detailed oriented and highly organized.
- Excellent interpersonal skills.
- General knowledge of pharmacy benefits, and medical benefits.
- Ability and initiative to work independently or as a team member.
- Ability to problem solve.
- Customer satisfaction focused.
APPLY HERE
by Ronald Barron | Mar 27, 2024 | Uncategorized
Job Description
Senior UX Designer
Location: United States
Company Overview
At Motorola Solutions, we’re guided by a shared purpose – helping people be their best in the moments that matter – and we live up to our purpose every day by solving for safer. Because people can only be their best when they not only feel safe, but are safe. We’re solving for safer by building the best possible technologies across every part of our safety and security ecosystem. That’s mission-critical communications devices and networks, AI-powered video security & access control and the ability to unite voice, video and data in a single command center view. We’re solving for safer by connecting public safety agencies and enterprises, enabling the collaboration that’s critical to connect those in need with those who can help. The work we do here matters.
Department Overview
In Motorola Solutions we are redesigning the way public safety works to make the world a safer place. From emergency call taking, dispatch, and video security solutions to applications for first responders, we are building some of the most meaningful software today. Real, professional, tools.
WHAT DO WE DO?
Want to design products that actually matter? Do you believe that the challenges facing public safety today can be solved by a thoughtful and holistic approach to user experience design? At Motorola Solutions, we help people be their best in the moments that matter. We are redesigning the way public safety works to make the world a safer place. From emergency call-taking, dispatch, and video security solutions to applications for first responders, we are building some of the most meaningful software today. Real, professional, tools. The design team includes UX designers, Visual designers, Experience researchers, and UX engineers.
Job Description
***Candidates must include a portfolio, personal website, or work samples demonstrating user-centered research experience to be considered for the position***
As a Senior UX Designer, you will collaborate with product managers, developers, data scientists, and other members of the global UX team to design the next generation of public safety applications. You will be enabling a design-led product development process with a human-centered approach. You will be leveraging the power of design to inspire change and execute the vision.
RESPONSIBILITIES INCLUDE:
- Work with product managers and dev leads to define product strategy, requirements, priorities, and schedule.
- Collaborate with the global UX team to review concepts, evolve processes, and ensure unity across the company
- Work closely with experience researchers to understand user needs and conduct usability testing
- Create the North Star experience vision for our suite of applications to inspire stakeholders
- Leverage industry best practices and tools to create wireframes, flows, and prototypes to communicate design intent to stakeholders
ABOUT YOU:
- 5+ years as a professional with a proven track record of practical work experience as an interaction, product, or user experience designer and having consecutively delivered comprehensive and intuitive end-to-end solutions
- Bachelors degree in human-computer interaction, UX/interaction design, industrial design, or design strategy
- Strong ability to articulate reasons behind decisions related to designs and solutions to stakeholders, customers, and the engineering team
- Passion for research-fueled rapid ideation
- Self-starter and a strong desire for team collaboration
- Experience mentoring junior team members
- Experience with Figma, Invision, AdobeCC, and other industry-standard wireframing and visual design tools
- Experience with animation and motion design is a plus
- Strong skills in graphic design and visual asset production preferred
APPLY HERE
by Ronald Barron | Mar 27, 2024 | Uncategorized
Job Description
Engineering Manager (Remote U.S.)
Remote – USA
Engineering /
Full time /
Remote
We’re on a mission to help every family leave their legacy with a fast, easy, and secure way to create, manage, and distribute their estate plan online. Since 2017, we’ve helped hundreds of thousands of families plan for their future with a streamlined and intuitive approach that makes estate planning simple, affordable, and accessible. We’re backed by leading names in venture capital including Jackson Square Ventures, Link Ventures, Revolution’s Rise of the Rest, Halogen Ventures, and more.
If you would like to join us, we are looking for an Engineering Manager who will manage a full stack software development squad responsible for developing both the front-end and back-end aspects of our applications. It is important to note that this is a senior level engineering position that requires significant hands-on code and architecture level engagement while also managing a very small number (2-3) of direct reports. As such, we expect you would typically spend about 60% of your time in hands-on development and the other 40% of your time leading a team.
About You:
- Strong technical expertise in full stack software development, with proficiency in front-end technologies such as React, VueJS, and Angular, as well as back-end technologies including NodeJS, ExpressJS API, MySQL, AWS, Redis, Postgres, and MongoDB
- Appreciates the hands-on nature of leading in a small company
- Proven experience leading and managing software development teams, providing technical guidance, mentorship, and fostering a collaborative environment
- Strong problem-solving skills and the ability to translate business requirements into scalable and efficient software solutions
- Excellent communication and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders
- Passion for your craft and the ability to inspire and drive innovation within the team
About the Role:
- Partnering closely with a Product Manager and Designer in empowering the team to discover, test, deliver and measure technology solutions to enhance our member experiences and deliver on critical business objectives
- Managing and leading a full stack software development squad, providing technical guidance, mentorship, and support to foster team success, a collaborative work environment, and individual career progression
- Planning and executing software development projects, inspiring the team towards ambitious goals and creative solutions to meet them, ensuring timely delivery of high-quality software releases
- Overseeing the front-end and back-end development processes, ensuring adherence to best practices, coding standards, and performance optimization
- Conducting code reviews, providing feedback to team members, and ensuring the overall code quality
- Collaborating with the other team leads, and our Platform team, to advance our architecture, lead toward clear development standards, and optimize our deployment processes to ensure efficient delivery of software releases
- Identifying opportunities for process improvement, implementing best practices, and driving innovation within the team
- Regularly evaluates the latest technologies and trends in software development for potential application within the team’s projects
Qualifications:
- 5+ years of experience in full stack software development
- 2+ years of experience developing cloud native applications on AWS
- 2+ years of experience leading and managing software development teams
- Strong proficiency in front-end technologies such as React, VueJS, and Angular
- Solid experience with back-end technologies including NodeJS, ExpressJS API, MySQL, AWS, Redis, Postgres, and MongoDB
- Strong understanding of software development methodologies, test-driven development, best practices, and coding standards
- Excellent problem-solving and analytical skills
- Strong communication and collaboration skills
Bonus Points for:
- Experience working in a tech company and/or high-growth startup
- Familiarity with agile development methodologies and tools (Scrum, Kanban, JIRA)
- Knowledge of CI/CD pipelines and DevOps practices
- Experience with containerization and orchestration tools such as Docker and Kubernetes
- Contributions to the software development community (open-source projects, blog posts, conference talks, etc.)
APPLY HERE
by Ronald Barron | Mar 27, 2024 | Uncategorized
Job Description
Title: Machine Learning Engineer
Location: Remote-US
Type: Full-time
Workplace: remote
Category: Technology
About Tala
Tala is a global technology company building the worlds most accessible financial services. With more than $350 million raised from visionary investors, we are serving millions of customers around the world who have been overlooked by traditional financial institutions and our plan is to serve millions more, and have been named by theFortuneImpact 20 list,CNBCs Disruptor 50, andForbesFintech 50 list for five years running. We are expanding across product offerings, countries and crypto and are looking for people who have an entrepreneurial spirit and are passionate about the mission.
By creating a unique platform that enables lending and other financial services around the globe, people in emerging markets are able to start and expand small businesses, manage day-to-day needs, and pursue their financial goals with confidence. Currently, more than 7 million people across Kenya, the Philippines, Mexico, and India have used Tala products. Due to our global team, we have a remote-first approach, and also have offices in Santa Monica, CA (HQ); Nairobi, Kenya; Mexico City, Mexico; Manila, the Philippines; and Bangalore, India.
Most Talazens join us because they connect with our mission of enabling financial agency for underbanked people around the world. If you are energized by the impact you can make at Tala, wed love to hear from you!
The Machine Learning Engineer is a contributor who will build, monitor, and maintain Talas core machine learning and causal inference services and tooling.You will own customer-facing real-time streaming feature extraction and model inference, model-related batch compute platforms and jobs, service level objective definition and measurement, root cause analysis, software and architecture design, enterprise technical maturity assessment, highly effective cross-functional collaboration, and mentorship.
What You’ll Do
- Develop Data Scientist and Analyst-friendly self-service tooling and frameworks to explore new data sources, extract new features, and train, test, deploy, and monitor models.
- Optimize the model development and software development life cycles.
- Maximize quality of models, services, and tooling with unit testing, integration testing, dry run and blue-green deployment, infrastructure-as-code, automation, observability, and fault tolerance.
- Write and review design documents, perform code reviews, and weigh in on implementation choices from other technical teams.
- Collaborate with and support cross-functional teams (Product, Data Platform, Credit, and Business Development).
What You’ll Need
- 5+ years of backend software experience in consumer scale applications, at least 4 of them with Python
- 2+ of those years in real-time streaming data (Kafka, Kinesis, Beam, Flink, Spark Streaming)
- Experience autonomously building machine learning or causal inference models to solve business problems
- Advanced English skills
APPLY HERE
by Ronald Barron | Mar 27, 2024 | Uncategorized
Job Description
HR Project & Program Manager, Strategic Initiatives
Remote
People People Operations / Full Time / Remote
Restaurant365 is a SaaS company disrupting the restaurant industry! Our cloud-based platform provides aunique, centralized solution for accounting and back-office operations for restaurants. Restaurant365s culture is focused on empowering team members to produce top-notch results while elevating their skills. Were constantly evolving and improving to make sure we are and always will be Best in Class … and we want that for you too!
As the HR Project and Program Manager Strategic Initiatives, youll work directly with the Chief People Officer and people leadership team to build programs and processes to support our People strategy during a dynamic and high growth phase.From day one, this will have an immediate impact on our people teams productivity, streamlining strategic initiatives, overseeing program management, and communicating objectives and outcomes within the people team and between departments. This role will be both strategic and hands on, and will be expected to think critically, productively challenge the status quo, and bring people together to deliver great outcomes for Restaurant365.
How you’ll add value:
- Partner with the Chief People Officer and people leadership team to identify, track, coordinate, and execute on strategic priorities, OKRs, metrics, and outcomes that drive impact for Restaurant365
- Help the people leadership team and organization develop, manage, and deliver on HR programs that deliver best in class outcomes to improve engagement and experience
- Collaborate within and across Restaurant365s people and cross-functional teams to drive efficiency that enables scaled and strategic people team operations
- Track project performance to analyze the successful completion of short and long-term goals
- Partner with other department planning and operations teams to build cross-functional communications and collaboration
- Help create and foster employee and workplace experience outcomes that exemplify our culture of collaboration and winning together
What you’ll need to be successful in this role:
- 5+ years of project management and programs experience in Human Resources, organizational development, and/or change management in a global organization
- Proven experience in leading HR and cross-functional projects, collaborating with HR teams including HR Business Partners TA, HR Operations, Learning and Experience, and partnering with other stakeholders for advice and support as required
- Proficiency in project management, as well as Excel, PowerPoint, and SharePoint
- Skilled at turning data into meaningful outcomes and recommendations
- Ability to handle ambiguity effectively and manage multiple projects at once
- Excellent communication and presentation skills, with the ability to effectively build credibility to influence outcomes
- Experience in mergers & acquisitions (M&A), including HR diligence, employee onboarding and integration, and end to end project management of the HR workstream on acquisitions
APPLY HERE
