by Ronald Barron | May 31, 2024 | Uncategorized
About the Role
Title: Observability Advisor – REMOTE
Location: USA-
Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role:
This exciting and strategic role will require a highly knowledgeable individual to engage and influence prospects and existing Splunk customers to increase portfolio usage, improve deal sizes & expand the customer base via new solutions and/or value crafted expansion.
Responsibilities:
- Partner with Regional Sales Managers to develop account and sales plans for customers to increase the mix of products and capabilities related to Observability
- Interlock and work with the Worldwide Observability Strategists to help identify, define and promote repeatable problem solving solutions and drive the GTM strategy.
- Provide expertise and mentorship around the Observability portfolio of solutions. This includes enabling sales on having impactful conversations with key personas and developing a complete solution that includes software, services, and the right pricing strategy.
- Assist Sellers by leading Observability Sales Activities with customers that support Qualification, Solution Definition, and Validation of our ITOps/Observability Solutions with strategic opportunities.
- Inform theater sales leadership (i.e. Group Vice Presidents/Area Vice Presidents) on GTM account/execution progress, competitive insights and partner ecosystem developments.
- Thought-leadership, publish online (ie. LinkedIn blogs, etc.) and speak at customer and partner meetings and events
- Build, promote, and support customer community development opportunities such as user group meetings or executive roundtable discussions.
- Educates GTM campaigns, target personas and personalized communication
- Understand and help identify the ITOps/Observability competitive landscape within accounts and collaborate with account teams and Strategists to develop positioning tactics.
- Be the point of liaison for Observability solution area information sharing amongst theater and partner resources.
Requirements:
- 5-10 years of experience in a customer-facing role in enterprise/SaaS software environment
- Prior Observability or Security Solutions selling
- Practitioner expertise with IT Operations, Security or Observability capabilities is a plus
- Demonstrate deep understanding of industry & competitive insights in the AIOps and Observability markets.
- Comfortable enabling others with Observability solution sales knowledge.
- Thrives in an open, always changing, and exciting team environment
- Able to work independently and remotely with other members of your team and corporate functions
- Demonstrates a record of use-case positioning with a “C” suite persona, supporting large and sophisticated customer deployment decisions.
- Strong executive presence, including communication and presentation skills to both large and small crowds.
- Adept at developing solution focused business plans for sales scaling, sales campaigns, new product introduction (NPI) and/or advisory programs.
- Familiarity with & comfortable using value based selling tools, account-targeting strategies and methods to drive & lead sales motions, knowledge of MEDDIC or challenger methodologies is valued.
- Travel up to 25 – 50% of time, depending on the region
APPLY HERE
by Ronald Barron | May 31, 2024 | Uncategorized
About the Role
Title: Site Reliability Engineer – Early in Career (4 x 10 shifts)
Early Talent
Remote, Colorado Texas North Carolina
Job Description:
Splunk is here to build a safer and more resilient digital world. The world’s leading enterprises use our unified security and observability platform to keep their digital systems secure and reliable. While customers love our technology, it’s our people that make Splunk stand out as an amazing career destination and why we’ve won so many awards as a best place to work. If you become a Splunker, we want your whole, authentic self, what we call your “million data points”. So bring your work experience, problem-solving skills and talent, of course, but also bring your joy, your passion and all the things that make you, you.
Role Summary
The Cloud organization at Splunk focuses on building and maintaining robust and resilient platform solutions for SaaS hosting of Splunk’s enterprise software. Our main technologies are Cloud Infrastructure based, focusing on puppet and terraform.
It is the responsibility of the TechOps team to monitor and resolve issues that affect the availability and performance of Splunk for our cloud customers 24/7. As the authority on our customer’s experience. The TechOps team provides a backstop for all staff on any questions or issues that arise during their shift related to their technical area of expertise. The TechOps engineers lead their respective queue and ensure all requests coming into that queue are addressed in a timely manner.
This is a fully remote, US-based position. You must be a US Citizen working on US soil to be considered. Candidates must be able to support FedRAMP High.
What you’ll get to do
4 x 10 shifts: Sunday – Wednesday or Wednesday – Saturday / Nights, weekends and swing-shift
We are looking for a TechOps Engineer to help maintain, contribute to, and improve the next generation of our large scale Cloud offering. You will be working with providers and supporting the infrastructure that powers Splunk’s cloud offering.
- Provide technical support for the Splunk Cloud fleet
- Perform impact assessments and problem solving according to established procedures
- Document issues, remediation steps, and help with follow up problem management
- Lead support cases and also ensures queue management
- Lead hierarchical and functional requests. Communicate with TechOps engineers as well as business partners around Cloud through email, chat, and in person.
- Assist other TechOps engineers on your shift on complex tasks
- Represent the TechOps team in meetings/process changes and make recommendations on new procedures/ processes
- Use the internal tools to restore normal service operations as quickly as possible to minimize the impact to business operations during escalated incidents
- Lead by example and drive the core values of the company
- Always ensure a quality customer experience
- Ability to work nights, weekends, and swing shifts.
- You love large complex systems. You have experience in working on distributed systems or a passion for finding edge cases that appear at scale. You’re interested in how to bring something from a small one off task to how to implement it across several thousand machines at once. “Can this process be automated?” is a question you constantly ask yourself. Data drives your decisions and excites you – you make decisions based on numbers rather than assumptions. If an issue arises, you strive to be alerted before our customers notice.
Must-have Qualifications
- Requires a minimum of 2 years of related experience with a technical Bachelor’s degree; or equivalent practical experience
- Ability to obtain a favorably adjudicated Single Scope Background Investigation (SSBI) and SECRET clearance
Nice-to-have Qualifications
We’ve taken special care to separate the must-have qualifications from the nice-to-haves. “Nice-to-have” means just that: Nice. To. Have. So, don’t worry if you can’t check off every box. We’re not hiring a list of bullet points–we’re interested in the whole you.
- Understanding of monitoring and troubleshooting Splunk environments..
- Understanding of administering or architecting distributed Splunk environments.
- Understanding of the development and deployment of a hosted cloud environment, preferably Azure.
- Experience with Python, Golang or Shell for scripting, and Git or similar version control systems.
- Have an understanding of Systems programming (network stack, file system, OS services) and networking (L2 vs. L3, network architecture, VLANs, etc)
- Knowledge of standard methodologies related to security, performance, and disaster recovery.
- Knowledge of the Linux Operating System
APPLY HERE
by Ronald Barron | May 31, 2024 | Uncategorized
About the Role
Note from FlexJobs Staff: Job is available in multiple states – see list in the job description.
Manager of Information Literacy
locations
Remote
time type
Full time
job requisition id
R0012245
Southern New Hampshire University is a team of innovators. World changers. Individuals who believe in progress with purpose. Since 1932, our people-centered strategy has defined us and helped us grow a team that now serves over 180,000 learners worldwide.
Our mission to transform lives is made possible by talented people who bring diverse industry experience, backgrounds and skills to the university. And today, we’re ready to expand our reach. All we need is you.
Make an impact from near or far
**At SNHU, you’ll have the option to work remotely in the following states: Alabama, Arizona, Arkansas, Delaware, Florida, Georgia, Hawaii, Idaho, Indiana, Iowa, Kansas, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan, Mississippi, Missouri, Nebraska, New Hampshire, New Mexico, North Carolina, North Dakota, Ohio, Oklahoma, South Carolina, South Dakota, Tennessee, Texas, Utah, Vermont, Virginia, West Virginia, Wisconsin and Wyoming.**
We ask that our remote employees have access to a reliable internet connection and a dedicated, properly equipped workspace that is free of distractions. Employees must reside in, and work from, one of the above approved states.
The opportunity
Reporting to the Director Information Literacy, you will lead the Librarys engagement with assigned academic subject areas. Within this subject area you will: act as the librarys contact and connect constituents with other library experts; represent the library in the development of programs, courses, and other learning experiences; act as an information literacy subject matter expert; advocate for the promoting of information literacy principles and library content into courses; develop resources that teach information literacy, research, and library resource use skills including the creation, assessment, and maintenance of content in research guides, videos, interactives, and other media; and coordination with others to make that material available to learners.
What you’ll do:
- Collaborate with academic units across the University based on an assigned academic subject area, develop expertise in the disciplines and associated resources of the assigned area.
- Develop, assess, and maintain of modules, learning objects, videos, and tutorials to teach information literacy within assigned subject area.
- Provide subject matter expertise in information literacy as an integrated member of product and program development, existing program improvement, and other projects.
- Work with other members of the Content Creation and Research Support team to apply a consistent pedagogical approach for information literacy content.
- Develop credentials such as non-credit bearing badges within assigned subject area as part of the information literacy strategy.
- Identify opportunities to improve resources based on feedback, data, and other information from partners; ensure escalation of high-priority, time sensitive, or important feedback to appropriate partners within assigned subject area.
- Provide research support to learners for escalated questions.
- Participate in Library, University, and external professional committees.
What we’re looking for:
- Masters degree in library science or a related field
- 3 years of experience in an academic library or learning resource and support team
- Experience designing learning objects.
- Experience with video and image software such as Camtasia and Canva.
APPLY HERE
by Ronald Barron | May 31, 2024 | Uncategorized
About the Role
Title: Director, Learning Technology (Remote)
Location: US
Job Description:
Position Purpose
As a direct report of the Senior Director, Learning and Development (L&D), the Director, Learning Technology (DLT) strategically leads, evaluates, and manages the organization’s learning technologies, ensuring they align with organization goals and enhance learning outcomes. The DLT leads the assessment of current systems and tools, explores new technologies and maintains platform efficiency. Additionally, the Director is responsible for collaborating with the IT team to develop and deliver Salesforce training programs, enhancing proficiency and leveraging the platform’s capabilities to meet organizational objectives.
Location: United States (100% Remote)
Travel: Approximately 20-30%
Essential Duties and Responsibilities
Learning Technology Leadership, Management and Maintenance:
- Leads the ongoing maintenance, troubleshooting, and user support for the LMS and intranet to ensure they are running smoothly and efficiently.
- Partners with agencies across the Federation of Big Brothers Big Sisters Agencies and BBBSA, serving as an SME and thought partner in leveraging technology for learning.
- Ensures the LMS and intranet are updated with the latest features and security measures, maintaining compliance with industry standards and organizational policies.
Change Management and Content Strategy:
- Serves as primary lead across change management initiatives when implementing new technologies or making significant updates to existing platforms.
- Develops and manages content strategy for learning platforms, ensuring materials are relevant, engaging, and aligned with the strategic direction of BBBSA.
Strategic Analysis and System Evaluation:
- Analyzes current learning technologies, including the LMS and intranet, to evaluate their effectiveness and alignment with organizational goals; presents recommendations and leads implementation, if any.
- Conducts user research to gather feedback on usability, effectiveness, accessibility, and satisfaction with current learning platforms.
- Explores and evaluates potential new learning technologies or platforms for migration to ensure they meet future learning and collaboration needs.
Development and Training:
- Works closely with the IT team to develop and deliver comprehensive technology training (primarily Salesforce) programs (including launching and overseeing a peer training program), to enhance employee skills and proficiency.
- Designs and implements engaging and effective learning experiences, utilizing innovative learning design principles.
Collaboration and Stakeholder Engagement:
- Work closely with IT, HR, and other departments to ensure the learning technologies are integrated seamlessly with other enterprise systems.
- Engage with stakeholders across the organization to identify learning needs, gather feedback, and align technology solutions with business objectives.
Data-Driven Decision Making:
- Utilize data analytics to assess the effectiveness of learning programs and technologies, making informed decisions to enhance learning outcomes.
- Provide regular reports on system usage, user satisfaction, and learning impact to inform strategic planning and continuous improvement efforts.
Culture
- Demonstrates a commitment to cultural diversity and inclusion that reflects BBBSA’s commitment to JEDI (justice, equity, diversity, and inclusion).
- Champions internal and external culture of the organization focusing on being a JEDI-focused youth empowerment and equity organization.
- Provides consistent follow-up regarding assigned projects and after meetings.
- Manages related and other duties as assigned in support of department and business needs.
Education & Related Work Experience
Education Level: Master’s degree in Education Technology, Information Technology, Computer Science, Educational/Instructional Design, or a related field including certification or experience equivalency
Years of Related Work Experience: Minimum 5-7 years experience in managing and preferably rolling out new LMS and intranet platforms, ideally in a mid to large-sized organization.
Skills and Knowledge:
- Leadership: Ability to establish a clear vision across learning technologies, strong decision-making skills, excellent communication, problem-solving ability, human centricity, adaptability, and a commitment to integrity and ethical leadership.
- Business Acumen: Strong skills with strategic thinking, financial literacy, market understanding, decision-making, and the ability to drive organizational success.
- Expertise in Learning Technologies: Deep understanding of learning management systems (LMS), intranet platforms, and other educational technologies, including their deployment, maintenance, and integration. Proficiency in troubleshooting and resolving issues with learning technologies, ensuring minimal downtime and user impact.
- Salesforce Proficiency: Knowledge of Salesforce, with the ability to develop and deliver effective Salesforce Training. At minimum, knowledge of effective methods for delivering technology training.
- Learning and Development Expertise: Proficiency in Learning Sciences, Instructional Design, Capability Mapping, and Modern Learning Tools and Methodologies.
- Performance-Driven Approach: Skill in diagnosing and solving complex performance challenges, creating business cases, conducting ROI analysis, and delivering measurable results through learning initiatives.
- Learner/User Research & Analysis: Skills in conducting user research, gathering feedback, and analyzing data to assess the effectiveness and user satisfaction of learning platforms.
- Learning Journey and Instructional Design: Knowledge of instructional design principles and learning theories to create engaging and effective learning experiences. Skill in designing and curating learner-centric learning journeys that prioritize skill development.
- Problem-Solving Proficiency: Expertise in Systems Thinking, Root Cause Analysis, and Problem-Solving Methodologies for addressing complex issues.
- Project Management: Effective organization and management of multiple projects within dynamic environments.
- Data Analysis and Assessment Knowledge: Competence in data analysis, learning analytics, and educational assessment principles for informed decision-making and accurate assessment of learning outcomes.
- Content Strategy: Ability to manage and strategize content development for learning platforms, ensuring relevance, engagement, and alignment with learning objectives. Innovative Thinking: Aptitude for staying abreast of the latest trends in learning technologies and the ability to apply innovative solutions to enhance learning and development initiatives.
APPLY HERE
by Ronald Barron | May 31, 2024 | Uncategorized
About the Role
Lead Product Policy Manager
- San Francisco/Remote
- Trust & Safety
- Regular
About Pinterest:
Millions of people across the world come to Pinterest to find new ideas every day. Its where they get inspiration, dream about new possibilities and plan for what matters most. Our mission is to help those people find their inspiration and create a life they love. In your role, youll be challenged to take on work that upholds this mission and pushes Pinterest forward. Youll grow as a person and leader in your field, all the while helping Pinners make their lives better in the positive corner of the internet.
Creating a life you love also means finding a career that celebrates the unique perspectives and experiences that you bring. As you read through the expectations of the position, consider how your skills and experiences may complement the responsibilities of the role. We encourage you to think through your relevant and transferable skills from prior experiences.
Our new progressive work model is called PinFlex, a term thats uniquely Pinterest to describe our flexible approach to living and working. Visit ourPinFlexlanding page to learn more.
Were looking for an enthusiastic and thoughtful team player to join our Policy team as a Lead Product Policy Manager. Youll lead policy for new monetization products and features as well as other new ad formats on Pinterest. Youll also lead policy for ad targeting and brand safety at Pinterest, making sure Pinners and advertisers feel safe, that we comply with relevant laws and regulations, and that we stay at the forefront of the industry in these important areas.
What youll do:
- Collaborate with your Policy teammates, cross-functional partners and outside experts to develop global ad targeting, brand safety and monetization policies
- Continuously evaluate and iterate on policy approaches
- Partner with our Operations, Product, Sales, and Legal teams to provide policy guidance and scale our policy enforcement globally
- Mentor teammates and partner with the Senior Product Policy Manager to set strategy for the team, including how to prioritize competing demands for our time and expertise
- Facilitate and productively engage in complex policy discussions, including respectfully challenging team members and xfn partners and incorporating new and diverse viewpoints
What were looking for:
- Excellent judgment and critical thinking skills: you can assess numerous inputs, weigh tradeoffs, manage ambiguity, ask thought-provoking questions, and make difficult decisions.
- Demonstrated experience in ad, commerce, or monetization policy development; brand safety or ad targeting experience a plus
- A stellar communicator who acts autonomously, is comfortable crafting complex written communication and has strong verbal communication. Can engage effectively with stakeholders from junior to executive levels.
- Experience handling sensitive escalations with ability to independently analyze data from multiple sources to draw appropriate conclusions and make suitable recommendations.
- A detail-oriented leader who can lead complex policy projects and help set strategy
- A skilled relationship builder who maintains collaborative partnerships within your team, across the company, and with outside audiences. Listens to multiple perspectives, acts as a team player and voices different perspectives respectfully.
- Demonstrated experience working with cross-functional teams, such as Product, Operations, Legal, Sales, Public Policy and Comms.
APPLY HERE
