Education Architect

About the Role

Title: Education Architect

Education Architect_COFR

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remote type

Fully Remote

locations

Peaks Regional Office

time type

Full time

posted on

Posted 4 Days Ago

job requisition id

R109471

Job Description:

Digital Learning Developers (DLD) bring learning to life.
Remote position working 8:00-5:00 MST.
The Revenue Cycle Learning & Development team supports the RSC (Revenue Service Center). This includes Billing, Customer Service & Self-Pay, Financial Counseling, Patient Access departments.

Scope
1.Plans and tracks educational event logistics. Performs instructional design,development, and delivery responsibilities to the standards set forth by EL
PD leadership. Contributes to the development of project and deliverable development timelines. Identifies operational inefficiencies and problems and communicates/coordinates improvements.
2. Conducts organizational education programs, including preparing for class, setting up the event, planning logistics, facilitating the event, following up on all outstanding questions, and collecting feedback from participants. Monitors and reports the effectiveness of training on associates during the orientation and post-orientation period for the purposes of career development. Facilitate and deliver education programs using a wide range of platforms and mediums as requested and/or determined by a needs assessment. Partners with assigned education development and delivery team members and executes training material revision and integration tasks, tests lesson plans and assists in training environment build.
3. Contributes to process improvement cycles in support of system initiatives. Applies process improvement methods that improve quality, associate performance, and client satisfaction while reducing waste and/or cost. Observes trends and patterns to identify improvement opportunities.
4. Creates and maintains educational assets complementing the SCLH portfolio of associate development programs. Interprets both operational and system processes and workflows in the design, development, and implementation of SCLH education and training program for all associates.
5. Trains and credentials trainers for end-user training. Acts as a liaison between the subject matter expert/build team and the end user. Provides Command Center support during and after go-live. Identifies risks and concerns to ensure problem resolution and continuity of service.
6. Supports achievement of organizational goals by optimizing performance and facilitating change. Seeks feedback and mentoring for personal improvement. Coaches and mentors others to support ongoing development and professional practice.
7. May be called upon to serve as principal for assigned projects. Develops and supports effective team interactions through open and honest communication. Models these behaviors and supports relationships that create an environment where individuals and team members learn and grow professionally. Employs knowledge of group dynamics to facilitate effective team functioning and problem solving.
8. Independently completes assigned projects, collaborates, and coordinates with contracted vendors as needed. Independently manages curriculum projects and works with cross-departmental partners to ensure project training deliverables meet business needs. Prioritizes project work independently to meet customer needs. Participates in special projects as needed and performs other duties as assigned. Demonstrates professional growth and development through self-leadership and continuing self- education and training.
9. Promotes mission, vision, and values of SCL Health, and abides by service and leadership behavior standards.
10. Performs other duties as assigned.
Minimum Qualifications
Required

  • High School Diploma
  • Epic Certification and/or CIT (Mager Consortium), or the ability to obtain saidcertification(s) within 12 months of employment
  • Five (5) years of experience in developing, coordinating, and delivering associate education and training programs is required


Preferred

  • Bachelors Degree
  • Project Management Professional Certification
  • Previous experience in a healthcare setting, functional experience as a subject matter expert (clinical, revenue, or other), Learning Management System (LMS) administration experience, basic, intermediate or advanced adaptive learning solution design and development expertise, artificial and mixed reality authoring systems expertise, e-learning authoring tools experience, screen-cast software is preferred
  • To perform this job successfully, an individual must be able to perform each essential dutysatisfactorily. The requirements list must be representative of the knowledge, skills, minimum education, training, licensure, experience, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
  • Regular attendance to perform work on site or virtually during regularly scheduled business hours or scheduled shifts is required
  • Ability to work nights and/or weekends is required for identified positions
  • Strong communication skills, both written and verbal.
  • The ability to relate and build connections with all staff across all levels of the organization; as well as the ability to encourage and motivate people.
  • Strong organizational skills and the ability to self-manage multiple priorities and deliverables.
  • Background in instructional design/curriculum development and delivery as well as knowledge of adult learning methods.
  • Must possess strong presentation skills, strong technical documentation skills, and attain proficiency in assigned systems and applications to the standards set by leadership.
  • Ability to travel to deliver training and/or special projects.
  • Critical Thinking: Uses active listening and critical inquiry skills, integrates system perspectives, and questions assumptions to analyze performance and recommend optimal interventions. Uses informed judgment to recommend and/or take action. Demonstrates reflective reasoning and coaches others to develop critical thinking and problem solving skills.
  • Change and Adaptability: Leads and helps others navigate through change. Recognizes the need to adapt to the rapidly changing needs of the customer, workflow, team, organization and external environment. Facilitates organizational awareness and understanding of the rationale and desired outcome of changes. Negotiates project timelines, deadlines and/or deliverables.
  • Maintains or develops knowledge of Epic system functions and related system workflows through the Epic Credentialing process.

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Lead Project Manager

About the Role

Title: Lead Project Manager

About Lumen

Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.

Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.

We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.

The Role

The Project Manager is responsible for the build and execution of projects that drive success of our commercial goals and programs. Responsible for planning, organizing and managing the implementation to meet scope, timing and budget expectations and overall project outcomes.

Long Description

This is a fully remote position open to candidates based anywhere in the U.S.

The Main Responsibilities

· Develop, plan and manage implementation of activities for highly complex projects/programs for external/internal customers throughout their lifecycle
· Analyzes work plans and schedules and develops project progress and status reports (including executive status updates)
· Assess/Manage risk, impacts and potential alternatives and escalate as required to the appropriate level of management.
· Set project objectives and establish clear measures to successfully define and meet project deliverables and timelines. Utilize the change control process to track project changes
· Reiterate scope, roles/responsibilities and schedule on a regular basis and provide team members a single point of contact for all project issues
· Employs judgment to make business decisions about things that will impact the project, customer or company and has the authority to stop activities from proceeding when continuing to move forward would have a negative impact

What We Look For in a Candidate

Minimum:

  • Bachelor’s Degree and/or 5+ years of related experience
  • Experience working with data and analytics to drive decision making

Preferred:

  • Experience leading multiple complex projects in the technology industry

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SEO Specialist I

About the Role

Title: SEO Specialist I

Location: United States, Remote

Job Description:

Be essential at Cars Commerce

At Cars Commerce, we’re fanatical about simplifying everything about car buying and selling. We do right by our customers and consumers to better connect the industry with simplified and tierless technology to enhance, measure and drive local automotive retail. Whether through our No.1 most recognized marketplace, Cars.com, our industry-leading digital experience, Dealer Inspire, our trade and appraisal technology, AccuTrade, or our new Cars Commerce Media Network, Cars Commerce is essential for success in the automotive industry.

No one ever travels alone here: at its core, Cars Commerce is collaboration. In fact, it’s built into the very fabric of our shared values. We like to say we Rise Together – putting people at the center of what we do, from consumer to customer to community. Life at Cars Commerce makes it easy when we share the ethos to be Open to All, encouraging open-minded communication because we know diverse thinking yields better outcomes. But critical to our success is Caring to Challenge and Taking Ownership, fueling a competitive spirit in a respectful environment where we think about tomorrow but act today. At our foundation, we have integrity, Doing the Right Thing, even when it’s hard. It’s our shared commitment to these values that makes Cars Commerce a place where growth becomes not only possible, but downright unavoidable.

But don’t take our word for it. As a U.S. News & World Report Best Company to Work For in 2024, we’re obsessive about the employee experience. We are among the top 20% being declared “Best” of our industry based on six critical factors that are important to employee wellbeing, like quality of pay, benefits, work life balance and more.

The SEO Specialist I is an individual contributor member of the Dealer Inspire SEO Department, who is responsible for assisting in the completion of client task work. SEO Specialist I work under the supervision of an SEO to complete required client work, and in turn, learn the skills and critical thinking required to become a Specialist. Dealer Inspire SEO Specialists I work with SEOs (including Seniors), Copywriters and Performance Managers to help deliver industry leading results and organic growth, making strong organization, time management and communications skills a critical part of success in this role.

SEO Specialists I must complete, with accuracy and attention to detail, a heavy load of client tasks each month, as assigned. After demonstrating task proficiency, SEO Specialists I may be fully assigned a limited number of accounts. While SEO experience isn’t required for this role as training is provided, critical thinking, time management, and being calm under pressure are traits that lead to success

Responsibilities:

  • Complete SEO training with enthusiasm
  • Apply critical thinking to provide SEO education in order to learn concepts and tasks
  • Accurately complete client tasks by internal deadlines, according to department standards
  • Engage in department goal efforts
  • Participate in and support case study and experiment efforts led by Strategist team or department initiatives led by Senior Specialists
  • Communicate proactively and clearly about blockers
  • Regularly keep up with SEO news and digital marketing trends
  • Preferred Skills & Experience
  • Active interest in organic search, search engines and digital marketing, and drive to stay abreast of industry news and updates
  • “Always learning” attitude, driven by the desire to continuously gain knowledge and improve skills
  • Ability to complete all required tasks within outlined time requirements and by required due dates each month
  • Willingness to work overtime as needed to complete client work on schedule
  • Critical thinking and reasoning skills; the ability to take learned concepts and apply them appropriately to unique situations in order to arrive at the most logical plan of action
  • Willingness to identify problems or issues and raise them to leadership, as well as present possible solutions
  • Adaptability; willingness to accept and embrace changing processes, gray areas, and new ideas with ease and enthusiasm
  • Strong written and verbal communication and grammar
  • Adherence to company tenets and department identity statement
  • Proficiency in using and understanding Google Search Console, SEMRush, Google Analytics, MozBar and Yoast.
  • Must be detail-oriented with exceptional proofreading skills
  • Ability to think creatively to solve problems
  • Able to interpret information and quantitative data and apply key findings to support client goals
  • Ability to work independently and collaborate within a team

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Social Media Manager

About the Role

Title: Social Media Manager (Remote)

Location: US

Job Description:

Our client is seeking an experienced individual to fill the role of Social Media Manager. As a key member of their innovative fitness community, you will be responsible for leading their social media strategy and execution. The ideal candidate will have a passion for fitness, a deep understanding of social media platforms, and a proven track record of driving engagement, growth, and brand awareness.

Responsibilities

  • Develop and execute a comprehensive social media strategy aligned with company objectives, target audience, and industry trends.
  • Create engaging, high-quality content including images, videos, and written posts tailored to each social media platform.
  • Foster a vibrant online community by actively engaging with followers, responding to comments/messages, and initiating conversations.
  • Identify and collaborate with fitness influencers, athletes, and brand ambassadors to amplify our brand reach and credibility.
  • Plan and execute social media campaigns and promotions to drive brand awareness, engagement, and conversion.
  • Monitor and analyze social media performance metrics, derive insights, and optimize strategies to maximize ROI and growth.
  • Stay updated on the latest features, algorithms, and best practices across social media platforms (Instagram, Facebook, Twitter, TikTok, etc.) and adapt strategies accordingly.

Qualifications

  • Bachelor’s degree in Marketing, Communications, or related field.
  • Minimum 3-5 years of experience in social media management, preferably in the fitness or wellness industry.
  • Proven track record of growing social media accounts, driving engagement, and achieving KPIs.
  • Strong understanding of social media analytics and reporting tools.
  • Excellent written and verbal communication skills.
  • Creative thinker with a keen eye for visual aesthetics and storytelling.
  • Ability to multitask, prioritize, and thrive in a fast-paced environment.

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Graphic Designer

About the Role

Graphic Designer

Remote

Full Time

Experienced

The Graphic Designer is responsible for collaborating, creating and managing all of the marketing design assets. This person should have a strong creative background comfortable working with both print and digital media. This person should have experience with version control, asset management, and project coordination.

  • 100% (US) Remote
  • Total Compensation = ( $60,000 – $65,000 )
  • Full Time

What You’ll Be Accountable For

  • Collaborate, brainstorm, and strategize with multiple teams or clients on a wide range of materials that may include social media, digital ads, print ads, presentations, sales collateral, signage, internal communications, newsletters, and other marketing materials
  • Translate strategic direction into high-quality design within an established brand identity
  • Develop concepts by hand or with software, and execute original content by determining the ideal usage of color, text, font style, imagery, and layout
  • Create and manage powerpoint templates and other design templates to make it easier and faster to create new assets
  • Manage the design and uploading process for all project materials, based on best practices for using a content management system
  • Use trend intelligence and knowledge of historical and current markets when designing and executing specific classifications
  • Managing the Marketing Team’s library of digital assets in the cloud with a focus on version control.

Your Background

  • Exceptional creativity and innovative design skills
  • 4 year college degree in digital design
  • Adobe Certified Professional
  • Five or more years of design experience with design software, including, Microsoft PowerPoint, Illustrator, InDesign, Photoshop, and other Adobe products
  • Experience at either B2B and B2C software companies
  • Experience working with WordPress or other content management systems
  • Experience working with JIRA or other project management software
  • Excellent communication and presentation skills
  • Organizational and time-management skills for meeting deadlines in a fast-paced environment
  • Desire to continue building skill set with education and training

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