by Ronald Barron | Sep 4, 2024 | Uncategorized
About the Role
Services Project Manager
at Salsify
Remote, US
Come join a company who is a key leader in the industry scaling the next core commerce infrastructure and on the path from $100M to $500M! Founded in 2012, Salsify helps brand manufacturers, distributors, and retailers in over 80 countries collaborate to win on the digital shelf. As the market leader globally, our products are shopper-centric, frictionless, and create memorable commerce experiences.Our products provide a competitive edge through experiences that improve brand trust, amplify product differentiation and assortments, increase conversion rate, improve profit margins, and speed time to market.
Learn how the worlds largest brands, including Mars, L’Oreal, Coca-Cola, Bosch, and GSK, as well as retailers and distributors such as E.Leclerc, Carrefour, Metro, and Intermarch use Salsify everyday to stand out on the digital shelf.
At Salsify, we strive to embody an equitable, diverse, and inclusive company culture. We are united across countries, levels, tenures, and a host of other dimensions of diversity. We understand that while work is just one aspect of who we are, a truly inclusive culture accounts for the full authenticity of every single human being that works here.
About the Opportunity
As aProject Manager, you play an instrumental role on our Professional Services team by driving the successful delivery of packaged and custom implementation engagements by managing all aspects of the customers experience. In this role, you will work consultatively with customers to set expectations, plan, communicate, and negotiate project scope, activities, timeline, and budget. Our Project Managers enable teams to implement elegant win-win solutions, while creating a streamlined customer experience even when there are many moving parts behind the scenes.
Responsibilities
- Manage all aspects of implementation projects for both packaged and custom configuration and/or integration services for core and enterprise customers.
- Ensure all project records and artifacts reflect customer goals and project scope, as well as updated progress and status.
- Develop an understanding of the Salsify product and our packaged and custom solutions/deliverables in order to advise customers in gathering the required data/requirements needed to configure their Salsify platform and exit implementation successfully.
- Use a streamlined, productive approach with customers to deliver valuable, sustainable solutions that generate customer trust in Salsify.
- Prepare and communicate across Salsify/customer teams to deliver results within packaged and custom project plans. Read project situations to recognize and communicate risk.
- Report on project status to relevant stakeholders both internally and externally, tracking project progress, issues/risks, and mitigation plans.
- Identify conflict and/or change with the customer, including the distinction of what can be self-managed vs. what requires additional support. Collaborate with management to drive resolution, including customer negotiation and alignment.
- Communicate opportunities for additional or different services and navigate internal scoping/replanning processes, with support.
- Assist with new PM onboarding and contribute to PMO repeatable processes and best practices.
- Collaborate with department heads and teams across Salsifyincluding Customer Success and Supportto identify and schedule the appropriate resources necessary to deliver on all aspects of the project.
Requirements
- You have 3+ years of project management experience in customer-facing, problem-solving positions in fast-paced, high-tech companies; SaaS and SI preferred.
- You are able to maintain command over a higher volume of variably-sized projects of varying contract types (T&M, fixed fee, managed services, etc.) pivoting throughout your day and balancing your time throughout the week to drive both packaged and custom engagements forward on plan.
- You demonstrate solid PMO competencies and behaviors, including plan management for project activities/scope/deliverables/timeline/budget, risk/issue/change management, and comfort and alignment in utilizing a PSA and other tools as a projects source of truth.
- You are experienced in leading teams to help brands integrate data source systems (PIMs, ERPs, MDMs, DAMs) with digital retailers (Amazon, Walmart, etc.) and eCommerce platforms (SFCC, Shopify, etc.) You are curious to learn about new businesses and industries, and you can quickly grasp and make effective use of industry and a customers specific terminology.
- You embrace change as the reality of almost all successful project delivery and love proposing solutions to all sorts of challenges. You are a constant risk/issue/change identifier who coordinates multiple teams to reach resolution.
- You foster great relationships with internal teams and external customers. You are unafraid to address issues head on, knowing the right way to deliver the message with diplomacy, tact, and positivity so that the customer and/or internal team know you are working in their best interest and toward a common goal.
- You work within established processes and tools to navigate projects through all stages of their lifecycle. You work collaboratively with management to resolve complex change management and escalated team dynamics.
- You are comfortable and energized by spending your day interacting with many different people across multiple levels in both internal and customer organizations.
APPLY HERE
by Ronald Barron | Sep 4, 2024 | Uncategorized
About the Role
Title: Director, Digital Insights & Optimization – Remote
Location: Minnetonka MN US
Full Time
This role is responsible for a range of website optimization capabilities used as a shared service across our Medicare online shopping experiences, including; site performance monitoring, identifying actionable optimization opportunities via site reporting and analytics, coordinating personalization efforts on site experiences, and coordinating and analyzing the results of Voice of Customer (VOC) feedback, A/B testing, and usability studies. This position is a director-level role with four to five direct reports, and will report to the Senior Director, Digital Product Management.
If you have a passion for all things digital, read on. We are seeking a passionate advocate for the power of insights to join our team. The Director of Digital Insights & Optimization role is responsible for creating the ideal prospect acquisition experience that meets both user and business needs. This position requires collaboration with key business stakeholders, digital product managers, reporting & analytics, and strategic insights to transform complex data into compelling narratives that inform and inspire strategic decision-making. You’ll drive continuous improvement, innovation, and personalization by focusing on a simplified Medicare shopping experience, bringing a consumer orientated perspective to the overall digital experience and vision, while building the trust with our customers and driving growth across digital engagements.
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges. Primary Responsibilities:
Strategic Leadership:
- Maintain a deep understanding of industry trends and emerging technologies in the digital insights space, informing product roadmap decisions
- Collaborate with Product Managers to identify key business questions, develop hypotheses, and propose research methodologies
- Develop post-release assessment dashboards in collaboration with our Reporting & Analytics team to provide insights for future optimization
- Bring solid analytical skills and proficiency in data-driven decision-making, segmentation, and targeting
- Lead with a strategic mindset with the ability to establish credibility, influence decision, and foster alignment across teams
Operational Excellence:
- Utilize Voice of Customer (VOC) and digital analytics to unearth actionable insights, enhancing the customer experience and facilitating digital growth and retention strategies
- Present clear and actionable recommendations to stakeholders based on data-driven insights
- Collaborate with the enterprise Strategic Insights team to enhance feedback surveys and customer experience dashboards
- Lead the design, execution, and presentation of research studies in collaboration with our UX and vendor teams
- Develop and execute a comprehensive test & learn (A/B testing) strategy to drive continuous improvement and innovation across digital experiences
- Define test hypotheses and experimental designs based on business objectives and customer insights, coordinating with stakeholders to prioritize test ideas and allocate resources effectively
- Digital monitoring of the acquisition website and Annual Enrollment Readiness
Team Management
- Uphold standards of quality and actionability in analysis and insights, overseeing a team responsible for VOC, Insights, Test & Learn Optimization, Site Monitoring, and Personalization
- Build and lead a high-performing team, fostering a culture of collaboration, accountability, and continuous learning
- Set clear expectations, provide coaching and mentorship, and empower team members to achieve their full potential
- Establish performance metrics and goals for the team, regularly evaluating progress and providing feedback to support professional development
Required Qualifications:
- 5+ years of hands-on experience in market research, customer experience, and web analytics
- Demonstrated leadership experience, with the ability to inspire and motivate teams
- Demonstrated solid background in data analytics and primary research
- Proven problem-solving skills and a passion for innovation
- Proficiency in customer experience and insights tools. Experience with Qualtrics, Adobe Analytics, Adobe Test & Target, and Power BI
- Proven excellent leadership, communication, and collaboration skills, with the ability to influence stakeholders at all levels of the organization
- Ability to distill complex insights into compelling narratives for senior management
- Experience working in a matrixed organization, with solid collaboration and partnership skills across various stakeholder groups, including Product Management, Reporting & Analytics, UX, and business teams
APPLY HERE
by Ronald Barron | Sep 4, 2024 | Uncategorized
About the Role
Head of Content Marketing
- Full time
- Remote
- Expected pay amount130,000.00 – 150,000.00 USD Per Year
- Schedule(Eastern Time Zone)
- Assignment lengthPermanent
Job description
As the Head of Content Marketing, you will be responsible for shaping and executing a comprehensive content strategy that positions HireArt as the leading solution in contract workforce management. You will own the content roadmap, media mix strategy, and SEO execution- ensuring that our content drives pipeline growth and enhances our market presence. Your role will involve setting and hitting ambitious content volume goals, optimizing existing content for SEO, and continuously improving our organic ranking performance.
As the Head of Content Marketing, youll be responsible for:
- Content Strategy & Roadmap:
- Develop and own the content roadmap and media mix strategy that aligns with HireArts overall marketing and business goals.
- Drive differentiation of HireArt in the market through compelling and strategic content that resonates with our target audience.
- Leverage content as a key driver of pipeline growth, ensuring that every piece contributes to lead generation and nurturing efforts.
- Content Creation & Execution:
- Lead the execution of the content strategy with an emphasis on high-frequency, high-quality content production.
- Set quarterly content volume goals and develop a resource and budget plan to achieve them, leveraging in-house creators, freelancers, and agencies as needed.
- Manage the end-to-end content creation process, from ideation and writing to editing, design, and publishing.
- SEO Strategy & Execution:
- Ensure that the content roadmap is aligned with SEO best practices, optimizing every piece for maximum search ranking impact.
- Optimize historical content to improve organic search performance and maintain a strong presence in relevant search results.
- Track organic ranking progress and set quarterly and annual goals for SEO performance, identifying steps and strategies to achieve these goals.
- Performance Tracking & Optimization:
- Own the content demand generation funnel from lead creation to conversion into sales opportunity. Set quarterly goals for volume and conversion metrics.
- Regularly monitor content performance metrics and organic search rankings, making data-driven decisions to optimize content and SEO strategies.
- Collaborate cross-functionally to ensure that content and SEO efforts are aligned with overall company and revenue org goals and KPIs.
- Continuously refine the content and SEO strategy based on performance data, market trends, and evolving business objectives.
Requirements
- 5+ years of experience in marketing, ideally within a B2B environment
- Proven experience in content marketing, with a strong focus on content strategy and execution.
- Demonstrated success in driving pipeline growth through content and SEO efforts.
- Expertise in SEO best practices and a track record of improving organic search rankings.
- Strong project management skills with the ability to manage multiple content initiatives simultaneously.
- Excellent writing, editing, and communication skills.
- Experience managing content teams, freelancers, and/or agencies.
- Data-driven mindset with the ability to analyze performance metrics and make informed decisions.
- Familiarity with the software or tech industry, particularly in B2B and staffing/HR, is a plus.
- Start-up experience is a plus.
APPLY HERE
by Ronald Barron | Sep 4, 2024 | Uncategorized
About the Role
Graphic Designer
Steyer Content – null, United States
Steyer Content is a full-service content agency that uses world-class writing, video, code, and design to create transformative experiences that build trust and grow revenue for our clients. We plan, create, and optimize business content that works for today.
We are in search of a graphic designer for some ongoing, part-time project work supporting some of our large enterprise tech client teams. In this role the work and client focus will vary and fluctuate but may include: designing clean and modern corporate graphics and pitch decks around events that evangelize high visibility product releases, building out diagrams, crafting visual elements for social copy, updating hero images and thumbnails, and creating simple illustrations for clients sites.
If you are the right fit, you have excellent visual, written, and verbal communication skills, and proven experience juggling sometimes competing design projects and client priorities under tight deadlines, and can pivot when needed. You not only have a strong background in general graphic design, typography and composition layout, but have a polished portfolio to prove it.
This is a remote, part time, ongoing contract engagement.
Pay rate range, depending on experience level: 38-43/hr. W2.
Required:
- 5+ years of corporate, digital, graphic design experience with proven ability to lead and direct design styles and efforts
- 5+ years experience with Photoshop, InDesign and Illustrator
- Comfortable using Firefly in Photoshop
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by Ronald Barron | Sep 4, 2024 | Uncategorized
About the Role
Title: Associate Editor – Content Team
Location: USA-
Job Description:
The Associate Editor, Content Team, will be responsible for contributing to the day-to-day operations of OSV periodicals and websites, including Our Sunday Visitor magazine, The Deacon, and The Priest, with a focus on print and digital content. This position will be a critical part of a collaborative, creative team that seeks to provide the very best in Catholic commentary to evangelize, form, and inform in both print and digital media.
The Associate Editor will write, review, and edit content for OSV’s periodicals and websites according to OSV’s publication style and editorial guidelines. Working with the editors of the periodicals and websites, the Associate Editor will offer suggestions and comments to improve the content.
Essential Job Functions (*=Non-essential tasks):
- Support the editorial calendar, writing a consistent flow of high-quality content that aligns with company objectives and is delivered on deadline
- Pitch creative and dynamic stories to raise OSV’s profile and engage audiences
- Identify emerging trends, topics, and opportunities in the Catholic Church to inform content strategy
- Cultivate and maintain a network of sources and relationships with key players in a variety of Catholic communities
- Support the editorial process of Our Sunday Visitor magazine, The Priest, and The Deacon, as well as content on the associated websites and daily newsletters
- Work closely with the Multimedia Communications Strategist to develop fresh, creative, and innovative digital and print containers for OSV content
- Assist respective editors in the planning of editorial content for both print and digital media
- Copyedit and proofread content in conjunction with the editor and managing editor of the various periodicals and websites
- Monitor digital content performance metrics, analyze audience engagement, and use insights to refine content strategies
- Identify opportunities for content improvement and growth based on data-driven insights
- Accomplish all other tasks or duties as assigned
Requirements:
Experience:
- 5-7 years of experience in Catholic communications
- Strong knowledge of the Catholic Church
- Experience in writing and editing for a national publication preferred
Education:
- Bachelor’s degree in journalism, communications, or equivalent Liberal Arts field
- Coursework in theology preferred
Skills and Abilities:
- Proficient in areas of print and digital publication
- High competency in copyediting, proofreading, writing, and story development
- Exceptional organizational and multitasking skills to manage projects simultaneously
- Excellent verbal and written communication
- Strong understanding of Catholic Church teachings and practices
- Abilities in planning and coordinating people and operations
- Willingness and interest in working as part of a creative, collaborative team
APPLY HERE