by Ronald Barron | Sep 25, 2024 | Uncategorized
About the Role
Title: Senior Customer Success Engineer
Location: Austin United States
Customer Success
Job Description:
About BriteCore
BriteCore is a leading cloud-native core insurance software platform for Property & Casualty Insurers. Our software unlocks business growth, delivers greater productivity, and provides an intuitive customer experience to a large and rapidly modernizing industry. With the BriteCore Software Platform, insurers easily administer policies, manage billing and claims, rapidly configure new products, and access detailed reporting and analytics in an all-in-one core system, including agent and policyholder portals.
Trusted by over 100 insurers across North America, BriteCore’s award-winning policy administration solution enables midsize Carriers and MGAs to efficiently manage their insurance operations and effectively compete with the largest insurers. We love great technology and insurance and it shows in every aspect of our solution.
This is a fully remote based role, however candidates must be located in the US.
Summary
As part of BriteCore’s Customer Success organization, you will work to ensure the satisfaction of our clients through impactful engagements which drive business value through your expertise in Property & Casualty (P&C) business intelligence analytics, reporting, property and casualty insurance, and/or optimized Core Policy Administration solution configuration.
This position is ideal for someone with a strong customer success engineering / technical account management background and a passion for transitioning to modern technology. If you’re ready to make an impact and thrive in a dynamic environment, we’d like to chat with you.
What you’ll do
- Minimize churn / contraction risk of our customers by defining and implementing customer specific initiatives to increase direct written premiums and optimize combined ratios
- Proactively engage with customers and provide training, reports, analytics, health checks, line configuration, and other consulting deliverables such as feature enhancement specifications
- Enable clients to gain actionable insights into their operations via dashboards, reporting, analytics, and data
- Execute a client-centric strategic approach to develop a trusted advisor relationship with clients by delivering quantifiable value
- Develop a deep knowledge base in mutual P&C insurance and BriteCore use, configuration, best practices and processes across disciplines of strategy, planning and operations
- Track progress in quarterly business reviews
- Perform health checks that review customer configuration and use of the solution to ensure that best practices are in place and that they are optimally utilizing relevant functionality and integrations
- Up to 30% of domestic overnight travel is required for this role
What you’ll bring
- Bachelor’s Degree in Computer Science or related field
- 3+ years of experience in the SaaS space
- 2+ years of experience working at a B2B SaaS org as a Customer Success Engineer, supporting a complex product
- 2+ years of experience of experience working at a large top-tier consulting firm
- Ability to grasp complex business issues quickly, recommend solutions, and turn findings into action
- Passion for helping customers succeed
- Excellent verbal and written communication skills
- Scrappy, comfortable working in a fast-paced startup environment and learning as you go
Bonus points
- Experience working at a startup company
- 2+ years of experience working in the P&C space
- Experience wearing multiple hats, including: supporting presales, implementation and account management
APPLY HERE
by Ronald Barron | Sep 25, 2024 | Uncategorized
About the Role
Title: SENIOR BUSINESS ANALYST
Job Description:
Req #:239094
Department:UW MEDICINE IT SERVICES
Appointing Department Web Address:http://uwmits_hires.uwmedicine.org/
Job Location:Remote/Hybrid, Seattle – Downtown
Job Location Detail:Primary work location may be fully remote within the US or at the Safeco Plaza Building on the corner of 4th and Madison in downtown Seattle.
Closing Info:Open Until Filled
Salary:$8,485 – $10,259 per month
Other Compensation:
Shift:First Shift
Benefits:As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, click here.
UW MEDICINE IT SERVICES has an outstanding job opportunity for a Senior Business Analyst position.
WORK SCHEDULE
- 100% FTE
- Monday – Friday; Core hours for UW Medicine IT Services are 7:00 – 4:00 (PST)
- Day Shift
-
- DEPARTMENT DESCRIPTION
UW Medicine IT Services (ITS) is a shared services organization that supports all of UW Medicine. UW Medicine is comprised of Harborview Medical Center (HMC), UW Medical Center-Montlake Campus (UWMC-Montlake), UW Medical Center-Northwest Campus (UWMC-NW), Valley Medical Center (VMC), UW Medicine Primary Care (UWMPC), UW Physicians (UWP), UW School of Medicine (SOM), and Airlift Northwest (ALNW). ITS is responsible for the ongoing support and maintenance of the infrastructure and applications which support all these institutions, along with the implementation of new services and applications that are used to support and further the UW Medicine mission.
POSITION HIGHLIGHTS</strong>
- 100% remote opportunity
- Values-based work environment
- Active departmental Equity, Diversity, and Inclusion Committee
- 15 days of vacation your first year – Also, 12 days of sick time, 1 personal holiday, and 11 paid holidays each year
- 100% matching, 100% immediately vesting 403(b)
-
- PRIMARY JOB RESPONSIBILITIES
- You collaborate with UW Medicine partners and BI Report Developers facilitating business requirements analysis via the methodical investigation, analysis, review, and documentation of all or part of a business in terms of business functions and data needs
- You manage the requirements development process through the elicitation, analysis, specification, and verification of multiple levels of requirements (i.e., business, stakeholder, and/or solution)
- You create viable and consumable specifications, including acceptance criteria, in preparation for the sign-off, construction, and testing of reporting solutions
- You coordinate deployments of Analytics solutions, to make sure they are successful
- You develop and execute work planning related to development tasks including effort and completion date estimates
- You perform to schedule and complete all tasks in the agreed upon timelines
You adhere consistently to communications guiding principles and methodology to ensure it continues to fulfill the Analytics group requirements
-
- REQUIREMENTS
- Bachelor’s degree in Business or Health Administration, Computer Science, Information Systems, Public Health, or related field or equivalent combination of education/experience
- 4+ years’ experience must include the below
- 4+ years recent healthcare or IT experience
- 3+ years’ experience performing progressively more complex and responsible Business Analysis and Project Management tasks. This includes the ability to simultaneously lead multiple projects with durations longer than 3 months, and level of effort estimates < 500 hours per project. These projects should have increased visibility and impact at the department leadership level
- Ability to independently lead small projects for healthcare data analytics and apply advanced knowledge of healthcare data and terminology
- 2+ years being a lead resource in projects using formal project management
- Strong experience coordinating a team of analysts or developers
- Advanced experience working through the complete report development lifecycle, including leading requirements gathering and documentation
- Advanced experience providing, and the ability to independently guide customers through, various systems application maintenance/support, configuration, and implementation
- Exposure to various systems application maintenance/support, configuration and implementation
APPLY HERE
by Ronald Barron | Sep 24, 2024 | Uncategorized
About the Role
Title: Growth Marketing Specialist
Location: Remote – USA
Type: Full-Time
Workplace: remote
Category: Marketing
Job Description:
About Equip
Equip is the leading virtual, evidence-based eating disorder treatment program on a mission to ensure that everyone with an eating disorder can access treatment that works. Created by clinical experts in the field and people with lived experience, Equip builds upon evidence-based treatments to empower individuals to reach lasting recovery. All Equip patients receive a dedicated care team, including a therapist, dietitian, physician, and peer and family mentor. The company operates in all 50 states and is partnered with most major health insurance plans. Learn more about our strong outcomes and treatment approach at www.equip.health
Founded in 2019, Equip has been a fully virtual company since its inception and is proud of the highly-engaged, passionate, and diverse Equisters that have created Equip’s culture. Recognized by Time as one of the most influential companies of 2023, along with awards from Linkedin and Lattice, we are grateful to Equipsters for building a sustainable treatment program that has served thousands of patients and families.
About the role
The Growth Marketing Specialist will play a key role in helping get more patients and families into the virtual doors of Equip by managing the day-to-day activities of our digital channels, website, and partnerships. They will support the Sr. Growth Marketing Manager in continued optimization of all growth marketing initiatives through data analysis and insights gathering, and make recommendations to continuously improve channel performance management and outcomes.
This person should have a foundational understanding of digital marketing, a bias towards action, and comfortability with marketing data. Strong project management skills and ability to work collaboratively with multiple stakeholders are a must.
Responsibilities
-
- Digital Marketing (40%)
- Own the day to day optimizations of digital marketing channels, including: updating of assets, budget adjustments, launch of campaigns, testing setup, etc.
- Partner with brand marketing in creating all necessary assets for campaigns.
- Assist in exploring and launching new channels as needed.
- Website (30%)
- Manage the queue of website projects including: communicating with stakeholders, submitting briefs to cross-functional teams, and tracking project progress.
- Execute on minor changes for the website (e.g. copy changes).Launch, monitor, and turn off planned A/B tests.
- Analytics & Reporting (20%)
- Update and build out new dashboards related to growth marketing efforts.
- Support Sr. Growth Marketing Manager in data exploration and insights gathering.
- Compile reports summarizing project results (e.g. new website launches, CRO tests, etc.) to be shared cross-functionally.
- Partnerships (10%)
- Be the primary POC for outside partners that Growth Marketing works with.
- Execute on partnership agreements in collaboration with the Brand team.
Qualifications
-
- BA degree in Marketing or a related discipline, or equivalent years of experience 2+ years of professional experience in a marketing role
- Demonstrated project management experience
- Comfortability with marketing data
- 1 year growth marketing experience (preferred)
- Experience in healthcare sector (preferred)Startup experience (bonus)
APPLY HERE
by Ronald Barron | Sep 24, 2024 | Uncategorized
About the Role
Title: Staff Applied Scientist
Location: Remote – US
Job Description:
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected Operations™ Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing — and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
The Samsara AI team builds end-to-end AI solutions for our customers as well as core ML infrastructure for Samsara. As a Staff Applied Scientist you will be working with petabyte-scale sensor, diagnostic, video, and text data to solve critical problems for Physical Operations customers, globally. You will work closely with other scientists as well as full-stack and firmware engineers to deliver core product features, services, and optimizations.
This role can be office-based or fully remote and is open to candidates based in the US and Canada.
You should apply if:
- You want to impact the industries that run our world: The software, firmware, and hardware you build will result in real-world impact—helping to keep the lights on, get food into grocery stores, and most importantly, ensure workers return home safely.
- You want to build for scale: With over 2.3 million IoT devices deployed to our global customers, you will work on a range of new and mature technologies driving scalable innovation for customers across industries driving the world’s physical operations.
- You are a life-long learner: We have ambitious goals. Every Samsarian has a growth mindset as we work with a wide range of technologies, challenges, and customers that push us to learn on the go.
- You believe customers are more than a number: Samsara engineers enjoy a rare closeness to the end user and you will have the opportunity to participate in customer interviews, collaborate with customer success and product managers, and use metrics to ensure our work is translating into better customer outcomes.
- You are a team player: Working on our Samsara Engineering teams requires a mix of independent effort and collaboration. Motivated by our mission, we’re all racing toward our connected operations vision, and we intend to win—together.
In this role, you will:
- Lead design and implementation of critical AI product initiatives
- Develop both tactical AI solutions as well as more strategic and longer term research
- Work with petabyte-scale data from customer operations including text, transactions, diagnostics, sensor, camera, and location data
- Partner across business units to explore and prototype new AI experiences
- Stay connected to industry and academic research and adopt novel technology that suits Samsara’s needs.
- Champion, role model, and embed Samsara’s cultural principles (Focus on Customer Success, Build for the Long Term, Adopt a Growth Mindset, Be Inclusive, Win as a Team) as we scale globally and across new offices
Minimum requirements for the role:
- Masters or PhD in Computer Science or other quantitative field (e.g., Applied Math, Engineering, Computer Science, Physics)
- 5+ years experience as a Scientist or Machine Learning Engineer
- Proficiency in self-serving with data for experiments and model training at scale
- Proficient with Spark, Ray, or a similar framework
- Coding in python or similar
- Strong functional knowledge of the iterative machine learning product development process
- Experienced in developing and shipping production code
- Ability to distill informal or ambiguous customer and business requirements into crisp problem definitions
- Proven ability to communicate verbally and in writing to technical peers and leadership teams with various levels of technical knowledge
- Experience coaching and mentoring scientists
An ideal candidate also has:
- PhD in Computer Science or other quantitative field
- An established record of successful high-impact deliveries in AI
- Experience building and applying ML tools and techniques to accelerate development
APPLY HERE
by Ronald Barron | Sep 24, 2024 | Uncategorized
About the Role
Title: Technical Writer – Developer Experience
Team: Product Management & Alliances
Country: United States
Remote Work Available: Yes
Job Description
Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $2B in revenue in our last fiscal year with extensive growth potential ahead.
At the heart of Veeva are our values: Do the Right Thing, Customer Success, Employee Success, and Speed. We’re not just any public company – we made history in 2021 by becoming a public benefit corporation (PBC), legally bound to balancing the interests of customers, employees, society, and investors.
As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.
The Role
Veeva is looking for a Developer Technical Writer with exceptional writing ability and solid technical competence to provide an engaging developer experience. You’re a developer, but you find yourself drawn to writing. You know enough to get yourself in trouble, and you’re curious to learn more. You’re no stranger to developer-help forums because you’ve used them for your own troubleshooting.
What You’ll Do
- Research and create high-quality developer-focused content
- Produce REST API, SDK, and SQL-like documentation for a developer audience
- Read and write code examples in curl, JSON, and Java
- Become a product expert and keep up with new features
- Be alert for opportunities to improve the existing documentation
- Ensure that new documentation maintains a consistent style, tone, and approach
- Work closely with software engineers and product development teams
Requirements
- 3+ years of technical writing experience for a developer audience
- Post-graduate degree in technical communication, or equivalent experience
- Excellent communication (written and oral) and research skills
- Experience defining and adhering to editorial standards such as a style guide
- Ability to work independently in a dynamic environment with little direct supervision
- Ability to read sample code and where to incorporate it into documentation
- Experience using and documenting REST APIs, SQL, and/or SDKs
- Basic working knowledge of Git, Markdown, REST APIs, SQL, HTML and CSS
- Comfortable working in the terminal
- Comfortable reading and working with code
- Ability to manage your time effectively when faced with competing priorities
- Ability to work independently with little direct supervision
Nice to Have
- Basic working knowledge of at least one object-oriented programming language, preferably Java
- Experience using JIRA, Jekyll and a CMS
- Working knowledge of the software development process and cloud software
- Experience in an agile software development environment
- Experience in writing for regulated industries
APPLY HERE
