by Ronald Barron | Oct 25, 2024 | Uncategorized
About the Role
Title: Manager, Operations – CareLinx (Remote)
Location: VT-Montpelier
Job Description: **Job Description:**
Sharecare is the leading digital health company that helps people – no matter where they are in their health journey – unify and manage all their health in one place. Our comprehensive and data-driven virtual health platform is designed to help people, providers, employers, health plans, government organizations, and communities optimize individual and population-wide well-being by driving positive behavior change. Driven by our philosophy that we are all together better, at Sharecare, we are committed to supporting each individual through the lens of their personal health and making high-quality care more accessible and affordable for everyone. To learn more, visit www.sharecare.com .
**Job Summary:**
The CareLinx Operations Manager ensures operational activities are strategically organized and focused on achievement of team and company goals
**Essential Job Functions:**
+ Responsible for interviewing and selection of key talent. Provide clear direction and accountability to a team of Care Advisors. Coach, mentor, and engage colleagues to do their best work.
+ Ensure that operations team members adhere to the scheduling needs of the business by working with workforce management on scheduling.
+ Measure the effectiveness of all operational processes. Provide timely, accurate, and complete reports on the status of the operation.
+ Develop, implement, and monitor relevant operational metrics and develop processes to quickly remedy service-level issues.
+ Collaborate with client success and sales on expected service delivery results and communication.
+ Ensure operations are in compliance with local, state, and federal regulations and laws.
+ Develop and implement short- and long-range plans that will enhance internal operating efficiency and bottom-line accountability. Inform and advise senior management regarding current trends, problems, and activities in senior care operations to facilitate informed decision making and strategic objective formulation.
+ Monitor and recommend operations dashboards with KPIs that support both short- and long-term decision making.
**Qualifications:**
+ Bachelor’s degree or equivalent operations management experience required
+ 2 years proven success in an operations lead or supervisory role
+ High proficiency in Microsoft products required, Outlook, Word and Excel
+ Ability to work well in fast-paced, multi-tasking environment while prioritizing and meeting deadlines
+ Detail oriented, with strong analytical skills and effective problem-solving skills
+ Ability to handle confidential materials and information in a professional manner
+ A plus if you’ve had experience with Lean Six Sigma methodologies
**Specific Skills/ Attributes:**
+ Comfortable presenting to a group in a remote or in person setting
+ Occasional travel for in person meetings <25%
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by Ronald Barron | Oct 25, 2024 | Uncategorized
About the Role
Title: Director, Advisory Consulting (M&A, Tech Strategy) – Remote
Location: Remote
Job Description: Building on EPAM’s strong growth culture, the company continues to add strategic business consulting services and capabilities to our portfolio. Technology Strategy and M&A Services are recent examples of investments we are making to facilitate our future growth. We are looking for a leader who has experience leading Technology Transformations coupled with a background in M&A services (due diligence, value optimization, pre-close planning, and post-close execution).
You are strategic, resilient, engaging with people, and a natural self-starter. You have a passion for solving complex problems. If this sounds like you, this could be the perfect opportunity to join EPAM as a Director, Strategy Advisory . Scroll down to learn more about the position’s responsibilities and requirements.
As a Director Strategy Advisory, you will be a vital member of the team supporting clients throughout the transaction lifecycle, or through transformation journeys. You would be closely working with client and EPAM teams to ensure client success and make the transformation ‘real’. You will also serve as a key player in the expansion and growth of our M&A and Technology Strategy advisory team and will work closely across the organization with a set of broader integrated offerings across EPAM.
Req.#695918112
\#LI-DNI
Responsibilities
+ Help to define EPAM’s go-to-market value proposition for solutions and show clients the initiatives and offerings that EPAM has
+ Lead the business development process by assisting with proposals/SOWs
+ Assist with sales and pre-sales activities by assessing opportunities, designing solutions, developing proposals, and establishing strong relationships with clients
+ Build deep client relationships across a diverse network and use a flexible influencing style to gain buy-in and drive impact, thereby generating new and pull-through opportunities
+ Contribute to Practice Development
+ Draw conclusions from market & industry trends, client issues and support go-to-market initiatives for EPAM verticals. This includes clarifying and framing solution offerings and developing reusable consulting methodologies and tools which will enable EPAM in speedier and nimble engagement delivery
+ Contribute to thought leadership, such as presentations and white papers, to strengthen industry expertise recognition
+ Align with EPAM Account Managers and Senior Leadership to co-develop and support account plans and strategies for delivery, growth, and client satisfaction
+ Create opportunities to drive impact; anticipate client needs and deliver superior results by leveraging each person’s strengths to build high-performing teams
Requirements
+ 10+ years of relevant experience in an established consulting firm environment, or 8+ years of experience with a graduate degree
+ Previous experience in M&A, synergy and/or performance improvement or business transformation projects in M&A context
+ Deep functional expertise in five or more of the following areas; Private Equity Advisory, IT integration/carveout, IT strategy, IT operations, IT organization, IT diligence, Solutions architecture, Enterprise architecture, ERP standup and implementation, IT Infrastructure, Cloud Strategy, Cloud implementation / migration, IT Service management, IT contract management, IT performance improvement, IT budget and finance, IT onshore vs. offshore / outsourcing, IT build vs. buy, IT synergy / stranded costs, Data separation, IT cybersecurity, IT cost takeout
+ Skilled at analyzing complex business issues with the ability to effectively communicate these issues to clients and senior management
+ Ability to translate broader strategy into a compelling team vision and goals; align the team and set priorities to achieve objectives
+ Willingness to travel as per client requirements
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by Ronald Barron | Oct 24, 2024 | Uncategorized
About the Role
Title: Software Engineer II, AI
Location: Remote
Type: Full-time
Workplace: remote
Category: AI
Job Description:
FloQast is at the forefront of Finance Transformation, driving innovation and shaping the future of the accounting industry. Our mission is to elevate accountants by providing them with the tools to unlock their strategic potential. We are looking for bright and inquisitive Software Engineers to join our AI team, where you’ll leverage cutting-edge technology to develop real applications that solve complex problems and inevitably, drive the future of finance & accounting.
As a Software Engineer in FloQast’s AI team, you will have the opportunity to work with talented and people-motivated coworkers. You’ll contribute to deploying one-of-a-kind solutions in production, rapidly iterating on customer feedback and building strong connections with your teammates. This is your opportunity to make a significant impact.
FloQast is headquartered in Los Angeles, CA, and we seek US-based REMOTE candidates.
*Visa sponsorship is NOT available at this time
What You’ll Do:
- Innovate and Ship: We are building industry-leading applications for accountants. We’re looking for engineers who want to take ownership of their work and grow with the company. You will help us design and deploy AI-driven applications. You will make a direct impact by taking features from 0 to 1.
- Collaborate with People you Trust: Your ideas matter. We want to collaborate with you on our product and technical vision. You’ll work closely with software engineers, product managers, and accountants to understand complex industry problems and deliver customer-minded solutions.
- Be the AI you want to see: AI is here, and so are we. We want engineers who want to learn everything about it. You will apply tools like Large Language Models (LLMs) and techniques like Retrieval-Augmented Generation (RAG) to create AI-driven features – with the opportunity to apply other modern methodologies.
- Learn and Optimize: Stay curious to solve problems. We care about what our customers think. You want to participate in customer calls, iterate on product feedback, and always be working on the most important problems.
- Make a Difference: Your work will directly influence the Finance and Accounting industry. The software that you develop here will improve and transform their approach to everyday work.
What You’ll Bring:
- Have 1-3 years of professional full stack experience at 1 or more referenceable companies.
- Knowledgeable in web development, RESTful API design, or data modeling. AI experience is a PLUS.
- Resourceful and eager to learn new technologies, especially in the realm of AI and Large Language Models (LLMs).
- Ability to work collaboratively with cross-functional teams like sales and customer success.
- Proficiency with one or more high-level programming languages. Preferably Python and TypeScript.
- You’re self-motivated. You want to turn business and product ideas into engineering solutions and put them into customers’ hands.
APPLY HERE
by Ronald Barron | Oct 24, 2024 | Uncategorized
About the Role
Title: Senior Quality Analyst
Location: Remote USA
Type: Full-Time
Workplace: remote
Category: Quality Operations
Job Description:
Softrams is one of the fastest growing digital services firms in the Washington Metropolitan regions crafting human-centered solutions and empowering digital services with a focus on HX, AI, cloud, DevOps and cyber security. Our offices are located in Leesburg VA, Baltimore MD, and Plano TX, and our teams are spread across the U.S.
Recognized as a Top Workplace USA (2024)
Recognized as one of the Top Workplaces in Technology (2023, 2021)
INC 5000, Fastest growing companies in America (2023, 2022)
Washington Business Journal Top 75 Fastest Growing Companies in Greater Washington area
2020 NXT UP – Top Federal Emerging Technology and consulting firms
2020 Inaugural DC Metro’s Most Successful Companies
2020 Washington Technology Fast 50
NVTC Tech 100 (2020, 2019)
Job Description:
Softrams is looking for a Senior Quality Analyst. This role is part of a collaborative and agile team that supports and builds modern, standards-based responsive web applications for mission-critical health IT solutions.
Federal Requirements:??
- Ability to obtain a U.S. Federal Position of Trust clearance designation.?
- Must reside in and be able to perform work in the United States.?
- Must have lived in the United States for 3 of the last 5 years.?
Required Qualifications:
- Bachelor’s degree in a related field
- 8 years of experience in a quality analyst role
- Strong front end interface testing with emphasis on user personas.
- Experience with SQL server and experience with writing and executing backend tests using SQL helps.
- Experience with drafting test plans and test cases
- Experience with web services and API testing
- Working knowledge of the software development lifecycle and Agile-Scrum development methodology
- Experience with gathering metrics and monitoring progress
- Strong verbal and written communication skills
Preferred Qualifications:
- Experience working in federal healthcare projects. Familiarity with CMS (Centers for Medicare and Medicaid Services) projects is a huge plus
- Experience with Automation tools like Selenium, Cucumber, Gauge, Taiko, playwright, cypress for automation testing
- Experience with Programming language like Java, JS etc.
- Experience with Test/project management tools like – JIRA, confluence, Test rail, ALM etc.
Responsibilities:
- Reviews and validates requirements and technical specifications
- Develops and executes test plans and detailed test cases based on requirements and/or customer feedback and prioritization
- Documents results; offer observations or improvements after analysis of test results and overall product quality
- Collaborates with the development team on bug fix verification and validation (regression testing)
- Communicates professionally at all levels within and outside of the organization
- Supports, designs, develops, and enhances test processes and reporting for QA processes
- Manages testing efforts across many varied modules and tasks under tight deadlines
- Perform manual and automated functional tests large-scale system tests in an any test frameworks.
- Good experience in writing SQL queries and ability to perform Data testing
- Participation in daily scrum meetings, agile ceremonies and weekly test team meetings.
- Support UAT activities, sprint demos, any walkthroughs
APPLY HERE
by Ronald Barron | Oct 24, 2024 | Uncategorized
About the Role
Job Title: Program Manager, Global Customer Programs
Location: Headquarters United States
Job Description:
Department: Digital Customer Success and Strategy
Location: Remote
Position Overview:
We are looking for an energetic and forward-thinking Program Manager to join our Digital Customer Success and Strategy team at SailPoint. In this role, you will spearhead the creation of innovative, scalable programs that enhance customer engagement, accelerate product adoption, and drive customer success on a global scale. You will work closely with teams across Revenue Operations, Enablement, Customer Success, Product, Marketing, and more, leading strategic initiatives to deliver seamless and impactful customer engagement. Your work will play a pivotal role in maximizing customer value, improving retention, and nurturing strong customer advocacy.
Key Responsibilities:
- Lead Strategic Programs: Design, execute, and track the progress of critical strategic and operational programs that align with customer success goals.
- Develop and refine customer journey frameworks
- Implement lifecycle management processes and best-practice playbooks
- Build and curate digital journey assets, supported by data-driven insights
- Collaborate with cross-functional teams, including Marketing, Product, and Revenue Operations, to execute adoption and go-to-market campaigns
- Cross-functional Collaboration: Serve as a key representative of the Customer Success function, working alongside various teams to champion initiatives that improve the overall customer experience.
- GTM Strategy Execution: Ensure the effective roll-out of Global Customer Success go-to-market strategies, ensuring high engagement and measurable customer adoption.
- Build Stakeholder Relationships: Cultivate strong, collaborative partnerships with both internal and external stakeholders to drive alignment and achieve key program goals.
Qualifications:
- Experience: 5+ years of experience in program management, ideally within SaaS or software industries, with a successful history of driving customer engagement and product adoption initiatives.
- Strategic Vision: Strong strategic mindset with the ability to conceptualize, develop, and implement customer success programs.
- Data-Driven Decision-Making: Proficient in analyzing data and generating insights that inform program strategy and execution.
- Communication: Excellent communicator, with the ability to articulate ideas, influence stakeholders, and present at all levels of the organization.
- Project Management Expertise: Proven ability to manage multiple, cross-functional projects under tight deadlines, balancing competing priorities with ease.
- Customer-Centric Approach: Deep passion for understanding customer needs and delivering experiences that exceed expectations.
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