by Ronald Barron | Nov 4, 2024 | Uncategorized
About the Role
Title: Ecommerce Support Representative
Location: US
Job type : remote
Job Description
Founded in 2017, Dutchie is a comprehensive technology platform powering dispensary operations, while providing consumers with safe and easy access to cannabis. Dutchie aims to further support the positive societal change the cannabis industry brings to the world through wellness benefits, social justice, and empowering local communities through tax revenue. Powering thousands of dispensaries across 40+ markets throughout the United States and Canada, Dutchie is the leading technology company in the cannabis space and was named in Fast Company’s 10 Most Innovative Companies in North America and listed two years in a row on LinkedIn’s Top 50 Startups.
Dutchie has raised over $600M in funding to date, backed by D1 Capital Partners, Tiger Global, Dragoneer, DFJ Growth, Thrive Capital, Howard Schultz, Snoop Dogg’s Casa Verde Capital, Gron Ventures, members of the founding team at DoorDash, Kevin Durant’s Thirty Five Ventures, and other notable angel investors.
Ready to Make a Difference in the Cannabis Industry?
At Dutchie, we’re here to increase accessibility to cannabis by empowering dispensaries and guiding consumers through a seamless experience. Our Support Team is central to that mission, ensuring every dispensary and shopper has top-tier tech support to thrive with our platform.
About the Role
As a key technical escalation point, you’ll help customers overcome complex challenges, providing in-the-moment solutions and feedback that shapes our platform’s future. Your expertise will keep our customers running smoothly every day of the year.
What You’ll Do..
- Become an expert in the Dutchie ECommerce platform, supporting all legal cannabis markets.
- Assist dispensary and consumer customers across email, phone, and live chat.
- Troubleshoot hardware and software, managing multiple issues simultaneously.
- Test solutions for emerging issues and contribute to knowledge sharing across teams.
- Contribute product feedback to the organization for future platform development
Hours of Operation: 5am-6pm PST M-F, 6am-6pm PST Sat-Sun. Open availability (evening, weekends, and holidays) are required for this role.
What You Bring…
- 1+ years in a customer support role with a knack for problem-solving.
- Exceptional written and verbal communication skills.
- Proficiency in web-based software, CRMs, and Google Suite.
- Flexibility to work evenings, weekends, and holidays as needed.
Bonus Points for:
- Experience in the legal cannabis market or customer support team.
- Familiar with the Dutchie platform.
- Familiarity with Zendesk, Salesforce, Slack, and Zoom.
APPLY HERE
by Ronald Barron | Nov 4, 2024 | Uncategorized
About the Role
Director, Marketing Operations
locations
USA Home Office
time type
Full time
job requisition id
JR100906
It’s fun to work in a company where people truly BELIEVE in what they’re doing!
We’re committed to bringing passion and customer focus to the business.
OUR MISSION
At Redwood Software, we unleash human potential. We empower our customers with lights-out automation for their mission-critical business processes.
Redwood Software is the leader in full stack automation for mission-critical business processes. With the first SaaS-based composable automation platform specifically built for ERP, we believe in the transformative power of automation. Our unparalleled solutions empower organizations to orchestrate, manage, and monitor their workflows across any application, service, or server – in the cloud or on-premise – with confidence and control.
CORE VALUES
One Team. One Redwood
Make Your Own Weather
Obsess over Customer Success
Work the Problem
Be Curious
Own the Outcome
Respect Each Other
YOUR IMPACT
Redwood Software is looking for a data-driven, process-focused, ambitious Director, Marketing Operations to join our team. In this role, you’ll be responsible for leading the development, execution, and continuous improvement of our marketing operations and analytics framework. Your work will be critical to ensuring our marketing strategies are data-informed, efficient, and aligned with our company goals.
Marketing Technologies
- Define and manage the marketing operations roadmap: Drive the evaluation, selection, integration, and consolidation of marketing technologies, ensuring alignment with department needs and goals.
- Technology management and collaboration: Manage the marketing technology stack, ensuring platforms are optimized, integrated, and supported in partnership with marketing, revenue operations, and IT.
Analytics
- Marketing analytics framework: Build a comprehensive approach to model/analyze campaign performance, customer behavior, attribution, and marketing ROI, highlighting key metrics and trends for improvement.
- End-to-end funnel and performance tracking: Oversee reporting on key funnel metrics, volume, conversion rates, and performance analytics across marketing programs to optimize results.
- Data reporting and actionable insights: Develop dashboards, reports, and slide decks that provide marketing metrics and strategic insights, delivering regular updates to the marketing and executive teams to inform decisions.
- Drive insights through data: Conduct analyses with the marketing analytics team to assess acquisition value, program optimization, and uncover new opportunities.
Optimization and Collaboration
- Process optimization: Design, document, and streamline templates and processes for efficiency, working to continuously simplify systems, optimize workflows, and improve campaigns.
- Database management and data quality: Maintain data cleanliness and integrity across marketing platforms, ensuring high-quality data reporting (leads, segments, Salesforce campaigns, etc.).
- Lead/account routing: Maintain and optimize systems for routing leads and accounts appropriately.
- Cross-functional collaboration and efficiency: Partner closely with teams to optimize data flows, marketing budget usage, and align operations across departments.
- Testing: Experience with establishing structured tests and testing methodologies.
YOUR EXPERIENCE
- 5+ years in B2B Marketing Operations, with experience in strategic planning, hands-on execution, and leading marketing operations/analytics teams.
- 10 years general B2B tech marketing experience.
- Advanced proficiency in CRM, marketing automation, BI, and key marketing technologies (e.g., Salesforce, HubSpot, Marketo, Outreach, Qlik, LeanData, ZoomInfo, Cognism, 6sense, multitouch attribution).
- Experience managing individuals and teams.
- Strong analytical skills with the ability to turn complex data into actionable insights.
- Proven experience leveraging data for strategic decision-making and identifying new opportunities.
- Solid understanding of Digital Marketing fundamentals, SEO, SEM, and paid advertising.
- Track record of successfully building and optimizing processes across departments and priorities.
- Excellent verbal and written communication skills, with the ability to present information clearly and concisely.
APPLY HERE
by Ronald Barron | Nov 4, 2024 | Uncategorized
About the Role
Designer
Virtual Req #2259
TriMark USA is the country’s largest provider of design services, equipment, and supplies to the foodservice industry. We proudly serve our customers by providing design services, commercial equipment, and foodservice supplies across a wide range of industries and business sectors. Headquartered in Massachusetts, with a history dating back to 1896, we have locations across the country that offer foodservice operators an unparalleled level of service by combining our unique design capabilities and our expert market knowledge with the purchasing strength, delivery, installation, and after-sales service capabilities of a national company. Our employees are focused on creating customized solutions for our clients to ensure they achieve their culinary goals while upholding our I.C.A.R.E. values: Integrity, Customer Service, Accountability, Respect, and Excellence. For more information, please visit: www.trimarkusa.com
Why you’ll love it here!
+ Benefits include Medical, Dental, Vision, Tuition Reimbursement, Pet, and Legal Insurance
+ 401k
+ Community Service Day
+ Spotlight Awards
+ National Sales Excellence Awards
+ CFSP Prep Certification Program
POSITION SUMMARY:
- The Designer reports to the Regional Sr. Director, Design Services
- Full-Time
- Remote
- Anticipated application deadline is December 1, 2024
The Designer is responsible for commercial kitchen design, draft layouts, production drawings, and presentation drawings. This position is responsible for partner/client relationships when developing schematic design, design development, and prototypical packages. The designer is also responsible for coordinating with architectural and engineering partners in various regions of the country.
ESSENTIAL FUNCTIONS & RESPONSIBILITIES:
Collaboration and Project Management:
- Lead collaborative efforts on multiple commercial kitchen projects, engaging in all design phases from concept to completion.
- Manage project timelines, ensuring deliverables align with client expectations and internal benchmarks.
Design Conceptualization:
- Conceptualize and sketch layouts, leveraging creative insights to optimize space utilization and workflow efficiency.
- Conduct capacity and sales studies to inform design decisions and ensure alignment with client goals.
Client Interaction and Needs Assessment:
- Initiate and maintain effective communication with clients, conducting meetings to ascertain their specific spatial requirements and design preferences.
- Collaborate with clients to understand their vision, translating it into actionable design elements.
Coordination and Execution:
- Coordinate the entire lifecycle of drawings, from order placement and procurement to installation, ensuring adherence to quality standards.
Presentation and Documentation:
- Develop visually appealing graphical presentation drawings that effectively communicate design concepts to clients and project stakeholders.
- Create comprehensive documentation for training purposes, setting clear standards for design elements and implementation procedures.
Problem Resolution:
- Proactively identify and address any issues related to drawings or documentation, ensuring that potential roadblocks are resolved promptly.
- Collaborate with team members to find innovative solutions to challenges that may arise during the design and implementation process.
Client Meetings and Design Reviews:
- Attend and actively participate in design reviews and client meetings, presenting design concepts and incorporating feedback to refine project deliverables.
Interdisciplinary Collaboration:
- Collaborate with architectural and engineering partners in different regions, fostering effective communication and ensuring seamless integration of design elements with broader project requirements.
COMPETENCIES:
- Strong conceptual and client-service skills, contributing to effective problem-solving.
- Exceptional organizational skills, managing tight schedules, deadlines, and budgets in a fast-paced environment.
- Excellent interpersonal skills fostering effective communication and collaboration.
- Superior technical and layout design skills, coupled with strong conceptual and strategic thinking abilities.
QUALIFICATIONS & EXPERIENCE:
- 2 – 4 years of relevant experience, showcasing your commitment and expertise in the field, or equivalent Military or practical experience.
- Proficiency in advanced computer skills, including software such as Revit, Navisworks Manage, BIM360, Bluebeam, Smartsheet, AutoCAD, AutoQuotes, KCL, Skype, and Microsoft Office (Word, Excel, PowerPoint, Outlook).
- Previous experience in the foodservice industry preferred.
- Ability to successfully pass a background check post offer acceptance.
APPLY HERE
by Ronald Barron | Nov 4, 2024 | Uncategorized
About the Role
Title:Instructional Designer, Learning and Development
Location: United States
Job Description:
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
The Instructional Designer I is expected to collaborate with the design and development of innovative, results-driven learning solutions using sound instructional design methodologies and appropriate learning modalities for a variety of delivery methods. This includes blended initiatives, e-learning, classroom learning, virtual instruction, gamification, and other web-based and multimedia learning, as well as on-the-job knowledge management through content management systems. S/he is expected to apply adult learning theory to the creation of learning solutions using industry-established instructional design models and tools.
Primary Responsibilities
- Support design efforts across varied learning initiatives, from large-scale, blended multi-media solutions that span the life cycle of learning from early skill acquisition through mastery to discrete solutions targeted at singular performance improvement efforts.
- Develop high quality, cost effective learning solutions that incorporate best-in-class design, instructional methods, technology, and delivery modalities to meet business
- performance challenges as well as career development opportunities.
- Develop source materials and learning content in a variety of formats to meet the design modalities. Particular focus on e-learning and blended learning.
- Project manage production of development efforts including management of schedule and tasks to ensure timely and budgeted completion of all deliverables.
- Design templates to facilitate rapid development efforts.
- Update existing learning solutions to meet the evolving needs of technology, processes, and different audiences.
- Re-engineer existing learning solutions from less efficient modalities to more scalable, evergreen solutions.
Minimum Qualifications
- Bachelor’s degree in a discipline related to education, design, or technology is preferred.
- Minimum 3 years of related experience, including instructional design, project management, and/or content development.
- Strong portfolio demonstrating attention to detail, an effective implementation of principles of design and adult learning, and professionally appealing visuals and layout
- Proven ability to manage and lead multiple simultaneous projects and to work under pressure and meet tight deadlines and/or flexibly react to changing business needs.
- Understand the user experience in online/web-based teaching and learning. Must be able to translate ideas into tangible multimedia products.
- Demonstrable proficiency in Articulate Storyline (highly preferred), graphics programs (Illustrator and Photoshop preferred), video editing software (Camtasia or Premiere Pro preferred), Google Suite, and Microsoft Office.
APPLY HERE
by Ronald Barron | Nov 4, 2024 | Uncategorized
About the Role
Title: Director, IT Audit
Location: Remote, North America
Job Description:
GitLab is an open core software company that develops the most comprehensive AI-powered DevSecOps Platform, used by more than 100,000 organizations. Our mission is to enable everyone to contribute to and co-create the software that powers our world. When everyone can contribute, consumers become contributors, significantly accelerating the rate of human progress. This mission is integral to our culture, influencing how we hire, build products, and lead our industry. We make this possible at GitLab by running our operations on our product and staying aligned with our values. Learn more about Life at GitLab.
This role is 100% remote and will be based in the US or Canada.
An overview of this role
As the Director of IT Audit, you will be responsible for the development and execution of a global risk-based technology focused internal audit strategy, IT audit, and SOX ITGC plans in support of Internal Audit Department requirements. The position additionally will support in development and execution of the Internal Audit strategic plan and roadmap to build the next generation Audit function.
The Director, IT Audit reports to the Vice-President, Internal Audit.
What You’ll Do
- Develop and execute a global risk-based technology focused internal audit strategy and audit plan
- Monitor and report on IT internal audit strategic initiatives and IT audit plan project status
- Oversee the SOX ITGC planning, scoping, testing, deficiency assessment and mitigation plans
- Design, implement and update global IT internal audit policies, standards and practices
- Lead and drive next generation technology reviews and drive adoption for Internal Audit maturity
- Continuously improve internal audit processes, quality of internal audit results and internal audit efficiency
- Hire, mentor, train, supervise and evaluate IT internal audit team members
- Manage activities conducted by IT audit co-source partners
- Develop and maintain strong relationships with industry peers, external auditors and co-source partners
- Develop and maintain strong relationships with the stakeholders across the first and second line to improve SOX ITGCs and address other technology and security risks
- Maintain proficiency and competence in IT audit trends, developments and audit techniques through professional development
- Develop and approve internal audit project objectives, scope and procedures, and present findings and report risk levels to senior management
- Oversee periodic follow-up on significant audit findings and recommendations to evaluate the adequacy of corrective actions
- Develop and manage the IT audit budget, monitoring actual expense incurred compared to budget
- Operate in conformance with the Institute of Internal Auditors International Professional Practices Framework (IPPF)
- Lead/participate in internal audit department non-audit or special projects related to strategic goals or other Company initiatives.
What You’ll Bring
- Undergraduate degree in engineering or business
- 12+ years of combined professional experience in IT audit, security, risk, controls or information technology
- Strong SOX ITGC hands-on testing and managing experience
- Ability to lead and execute complex technology reviews
- Hands on experience implementing data analytics and next generation technologies
- Excellent communication skills – written and oral
- Project management experience including overseeing multiple projects simultaneously
- Problem solving and client service skills
- Strong understanding and appreciation of information technology (e.g., application development, cloud, network infrastructure, vulnerability management, cybersecurity, database and server security, access control, etc.)
- Experience in influencing, persuading, and making pitches to senior leadership
- Leadership qualities, including experience managing a team
- Ability to work in US time zones mainly Pacific time zone
- Experience in the software industry is highly preferred.
- Professional certifications like CISA, CISSP, CISM or similar preferred
- Ability to use GitLab
APPLY HERE
