by Ronald Barron | Jan 9, 2025 | Uncategorized
About the Role
Title: Senior Cloud Platform Manager (MedInsight)
Location: United States
Job category: Information Technology
Requisition number: CLOUD009071
Full-time
Job Description:
Company Overview:
Leading with our core values of Quality, Integrity, and Opportunity, MedInsight is one of the healthcare industry’s most trusted solutions for healthcare intelligence. Our company purpose is to empower easy, data-driven decision-making on important healthcare questions. Through our products, education, and services, MedInsight is making an impact on healthcare by helping to drive better outcomes for patients while reducing waste. Over 300 leading healthcare organizations have come to rely on MedInsight analytic solutions for healthcare cost and care management.
MedInsight is a subsidiary of Milliman; a global, employee-owned consultancy providing actuarial consulting, retirement funding and healthcare financing, enterprise risk management and regulatory compliance, data analytics and business transformation as well as a range of other consulting and technology solutions.
Position Summary:
We are seeking a highly skilled and experienced Senior Cloud Platform Manager to join our dynamic Product Development team. This role is pivotal to advancing our MI Health Cloud infrastructure, serving as both a strategic partner to executive-level business & technical decision-makers and an impactful individual contributor. This role is responsible for architecting, building, and securing MedInsight’s cloud infrastructure; resolving blockers and escalations; and managing resource orchestration to deliver on our client commitments. This role will partner closely with MedInsight’s IT and Security Operations Team to ensure we maintain a secure and compliant environment. The ideal candidate will possess a deep understanding of Azure and Databricks technology stacks and foster a culture of high-quality code and engineering processes.
Position Responsibilities
- Strategic Stakeholder Engagement: Serve as the primary point of contact for stakeholders, providing strategic insights and direction on cloud infrastructure, provisioning, and engineering best practices to align with business goals.
- Cloud Solution Leadership: Lead the design, implementation, delivery, and maintenance of scalable and secure solutions on cloud platforms such as Azure and Databricks, ensuring they meet organizational needs.
- Cross-functional Collaboration: Collaborate with cross-functional teams to understand, translate, and break down functional and technical requirements into actionable inputs for the product roadmap, ensuring alignment and clarity on a quarterly basis.
- Performance and Compliance Oversight: Oversee the performance, reliability, and security of cloud environments, ensuring compliance with industry standards, regulations, and best practices.
- Lifecycle and Support Management: Lead and oversee the platform engineering execution lifecycle (planning, scheduling, building, testing, deploying, documenting), ensuring that engineering activities are completed on time, on budget, with proper engineering practices and quality processes.
- Technical Blocker Resolution: Lead the iterative design and implementation process of the product roadmap, managing and resolving technical blockers and escalations to ensure timely and effective solutions.
- Team Development and Management: Build and manage a team of engineers and architects, guiding the development of features, services, and infrastructure across web apps in a multi-tenanted, distributed system at scale, while coaching and mentoring direct reports for career growth and fostering a culture of continuous improvement and innovation.
- Best Practices Implementation: Develop and implement best practices for cloud architecture, automation, and engineering processes to drive quality, meet SLAs, and ensure efficient delivery of cloud services.
- Resource Optimization: Monitor and optimize cloud resource utilization to ensure cost-efficiency and performance, continuously driving improvements across platform performance while remaining accountable against identified KPIs and OKRs.
- Vendor and Budget Management: Manage vendor contracts and capacity commitments, oversee platform budgeting activities, and ensure effective planning, managing, and measuring of work to stay within budget constraints.
Requirements:
- At least 7 years of engineering experience and demonstrated knowledge of cloud infrastructure-as-a-service (IaaS) and platform-as-a-service (PaaS) technologies (Azure and Databricks, preferred)
- At least 2 years of engineering management experience
- Proven experience in designing and implementing scalable, secure, and high-performance cloud solutions in a multi-tenant environment
- Proven experience with platform engineering automation lifecycle, leveraging infrastructure as code (IaC), configuration management, orchestration, DevOps CI/CD technologies & lifecycle, modern patterns, APIs, and site reliability engineering concepts
- Excellent analytical and problem-solving skills, with the ability to balance long-term, strategic thinking with short-term planning & delivery
- Adept at writing & reviewing code and technical documents and triaging & troubleshooting bugs
- Strong leadership and team management skills, with a track record of mentoring and developing engineering talent
- Strong communication and interpersonal skills, with the ability to influence and collaborate with executive-level stakeholders
- Proactive, results-oriented, and able to thrive in a fast-paced, dynamic environment
- Bachelor’s or master’s degree in Computer Science, Information Technology, or a related field is preferred
- Relevant certifications in Azure, Databricks, or related technologies are a plus
- Healthcare / life science industry experience is desire
APPLY HERE
by Ronald Barron | Jan 9, 2025 | Uncategorized
About the Role
Title: Service Desk Incident Coordinator – Remote or Hybrid
Location: Lincoln United States
Job Description:
Description
Service Desk Incident Coordinator – Hybrid or Remote (Corporate Information Systems)
25 Amica Way, Lincoln, RI 02865
Thank you for considering Amica as part of your career journey, where your future is our business.
At Amica, we pride ourselves on being an inclusive and supportive environment. We all work together to accomplish the common goal of providing the best experience for our customers. We believe in trust and fostering lasting relationships for our customers and employees! We’re focused on creating a workplace that works for all. We’ll continue to provide training, guidance, and resources to make Amica a true place of belonging for all employees. Want to learn more about our commitment to diversity, equity, and inclusion? Visit our DEI page to read about it!”
As a mutual company, our people are our priority. We seek differences of opinion, life experience and perspective to represent the diversity of our policyholders and achieve the best possible outcomes.
This role does not currently offer employment visa sponsorship.
Position Summary:
Our Lincoln, RI office is seeking a Service Desk Incident Coordinator who performs the tasks necessary to support activities within the incident management process. They will follow and monitor the process to quickly restore normal service operation to minimize the impact to business operations.
Salary and Work Schedule:
This is a full-time position based on a 37.5-hour work week. The starting annual salary is between $75,484 – $113,823 based on level of previous experience. In addition, hired applicants will be eligible for the company’s annual variable incentive paid based on company performance.
This role is open to full-time remote work, or hybrid onsite in our Lincoln, RI office. This role is required to handle off-hours support. Our normal business hours are 8am – 5pm Eastern Time.
This posting is anticipated to be closed on February 7, 2025.
Responsibilities:
- Chair and document Incident bridge calls ensuring continuous collaboration with support teams, with the goal of driving towards resolution, and keeping Stakeholders and Management informed about the progress of service restoration.
- Assist with the coordination of potentially impactful incidents, both critical and major. This includes assigning or escalating non-critical incidents to support teams and involving management escalation, as necessary.
- Monitor, examine, and analyze Service Desk incident queues, system alerts and escalations to identify possible trends or outages.
- Coordinate with involved teams to thoroughly document the incident and ensure problem management is initiated to identify the root cause in preparation for Post Incident Reviews and Retrospectives.
Actively monitor and report on service level targets (SLT) while implementing continuous improvement initiatives to enhance service performance and reliability.
- Understand the dependencies of technical systems on one another and the impact to the business should one or more become unavailable.
- Demonstrate ability to lead and inspire others by providing direction, guidance and mentorship while maintaining high attention to detail and proactively following up.
- Act as a liaison with Teams, Service Owners, and Managers of all technical domains to ensure swift resolution of critical customer issues, major service interruptions and customer impacting events within service targets.
- Coordinate triage efforts by assembling targeted support groups for High and Critical priority incidents that disrupt or negatively impact Business Applications and Services, including after normal business hours.
- Contribute to the activation of the Critical Incident procedure when relevant and coordinate the restoration of impacted service(s) while ensuring that the incident is documented and logged appropriately.
- Communicate to Stakeholders, IT Management, Business Partners, and end-users for all Critical Incidents including initial notification, ongoing status, and resolution about the impact to business operations.
- Facilitate the resolution of priority 1 and 2 impactful incidents and incidents exceeding standard Service Level Targets (SLT).
- Carry out respective reporting for the Service Desk to be shared with Management.
- Attend and participate in weekly Change Advisory Board (CAB) to review and discuss concerns with upcoming changes or releases and communicate impactful changes to the Service Desk. Also, when appropriate, work with the ITSM team to rectify concerns.
- Apply ITIL best practices to continuously and proactively utilize data, metrics, open feedback, and retrospectives to analyze incidents and alerts aiding in making operational decisions to resolve major service interruptions and continuously improve the incident management process. This includes identifying patterns and trends from multiple data sources with the goal to reach progressively better outcomes.
- Create knowledge (i.e., workarounds, process, best practices) with repeatable procedures that help reduce the number of incidents.
Requirements:
- Bachelor’s degree and 6+ years of Service Desk or Incident Management experience with a minimum of 2 years of Incident Coordinator experience or an equivalent combination of education and experience sufficient to successfully perform the essential functions of the job.
- Ability to gather, analyze, and assist in identifying facts needed to determine possible root cause.
- Possess a high degree of patience and skill under pressure.
- Excellent interpersonal, organizational, and customer service skills with ability to communicate effectively at all levels.
- High proficiency with current version of Windows, Jira/Confluence, and MS Office applications, including MS Teams, Word, and Excel.
- Experience in IT Service Management platforms such as BMC Remedy, ServiceNow, etc.
- Action-oriented with the ability to use time effectively and efficiently, focusing on important or urgent priorities while being able to shift focus quickly.
- Exhibit strong organizational and multitasking skills.
- Excellent verbal and written communication skills with the ability to effectively use technical, business-friendly, and non-technical terms depending on the situation. Must be technically literate and be able to articulate technical issues in a meaningful way to both technical and non-technical teams, Stakeholders, and Management.
- Committed to providing exceptional customer service and ensuring high customer satisfaction in challenging situations with a dedication to inspiring and guiding others to achieve the same standards.
- Hold, actively pursuing or willing to pursue ITIL certification.
APPLY HERE
by Ronald Barron | Jan 8, 2025 | Uncategorized
About the Role
Title: Frontend Software Engineer (Remote)
Location: Remote within the United States
Job Description:
At HackerRank, we help over 2,500 of the most prestigious logos across industries find, hire, and upskill amazing developer talent using our SaaS-based Developer Skills Platform. We pioneered and continue to lead the developer skills market. At HackerRank, we are passionate about our mission to “Change the world to value skills over pedigree. This position is full-time and Remote within the United States.
As a Frontend Engineer, you will be pivotal in HackerRank’s mission to “Accelerate the World’s Innovation.” You are excited to impact the lives of millions of developers as you build the platform for them to showcase their skills and get hired. We’re responsible for creating the world’s leading technical interview platform. We believe in “Extreme ownership,” and you’ll have immense ownership of products and engineering.
Your work will directly impact the lives of millions of developers as you build the platform for them to showcase their skills and get hired. You will be responsible for building systems that back the screen, interviews, and other product lines and building the best developer experience for each of our products. You’d be working on helping us scale our products to handle over 100K concurrent users to support significant country-wide remote hiring events. As part of this, you must also build a platform to provide world-class developer experience (Coding editor, Autocomplete, Linting, Ability to run code quickly, etc.) on the cloud at scale. Along with all of this, you will also be responsible for mentoring interns and delivering essential product and tech initiatives.
You will be working on:
- Partnering with product designers and product managers to build and improve workflows and user experience for various personas like Interviewer, Candidate, Recruiter, and Hiring Manager
- Building uniform software front-end components that are pluggable and can be used across the organizations for various offerings.
- Understanding key web performance metrics for the product and striving to improve it on a regular basis.
- Actively participate in setting up good standards and conventions for front-end engineering and also review code for quality. We believe a good code is like good karma; it goes a long way.
- Collaborating with the engineers across the team for organization-wide initiatives, with the mission to improve software quality and user experience on a regular basis
- Mentoring budding Engineers and Interns
We are looking for:
- Strong, self-motivated individuals looking to learn and contribute to key product and tech initiatives.
- Overall 2+ years of expertise in JavaScript-based UI Frameworks, with a strong preference for ReactJS
- We also expect you to be good with fundamental Javascript, someone who is willing to admit I don’t know Javascript – https://github.com/getify/You-Dont-Know-JS
- Good hands-on practical knowledge of HTML and CSS
- Experience with frontend toolings like Webpack, babel, etc
- Hands-on experience in frontend debugging and testing
- Keen attention to quality, someone who has set or used good coding standards for front-end development
- Good knowledge of various browser environments, compatibility, and any experience in building a multiscreen app is a bonus
- Eye for detail and metrics-driven, especially around Web Performance and Optimization
Nice to have:
- Fullstack experience is a plus (Ruby)
- Understanding of frontend security
- Exposure to other frontend frameworks besides ReactJS
- Knowledge of backend APIs and technologies
- Exposure to typescript is a plus
- Experience in a fast-paced environment
APPLY HERE
by Ronald Barron | Jan 8, 2025 | Uncategorized
About the Role
Title: F135 Software Engineering Manager (Remote)
Location: East Hartford, CT United States
Full time
01740349
Job Description:
Country: United States of America
Location: PW100: East Hartford 400 Main Street, East Hartford, CT, 06118 USA
Position Role Type: Remote
Pratt & Whitney is working to once again transform the future of flight-designing, building and servicing engines unlike any the world has ever seen. And because transformation begins from within, we’re seeking the people to drive it. So, calling all curious.
Come ready to explore and you’ll find a place where your talent takes flight-beyond the borders of title, a country or your comfort zone. Bring your passion and commitment and we’ll welcome you into a tight-knit team that takes our mission personally. Channel your drive to make a difference into shaping an organization and an industry that’s evolving fast to the future.
Innovation through diversity of thought. At Pratt & Whitney, we believe diversity of thought enables creativity, innovation, and a foundation for inclusion. By fostering an inclusive culture, we accept a shared accountability and responsibility to recognize, sponsor, coach, hire and promote talent equally. We welcome our employees to be their whole – best – selves at work because trust, respect and integrity, are a part of our DNA.
At Pratt & Whitney, the difference you make is on display every day. Just look up. Are you ready to go beyond?
The F135 Digital Strategy group is thrilled to offer a unique opportunity for a Software Engineering Manager! In this role, you’ll lead a talented team of Software Engineers and Analytics Engineers that designs, developments, integrates, and tests digital solutions including full-stack web apps, mobile apps, and data products targeted at optimizing and automating challenging business problems. In addition to technical leadership, you will also play a key role in creating a positive team culture and supporting the career growth of your engineers.
What You Will Do:
- Manage a team of 8-10 Software Engineers and Analytics Engineers, fostering a positive engineering culture of excellence in line with Pratt & Whitney values
- Use your solid technical expertise in software and web development, DdevOps, and the modern data analytics stack to provide thought leadership and guidance for your team
- Evaluate existing operational processes to identify areas for improvement, efficiency gains, and automation
- Partner with the Platform (DT) and Enablement teams to ensure your team’s development requirements are well understood and supported
- Communicate software status, issues, risks, and opportunities to audiences including Digital Strategy leadership, Program leadership, and customers
Qualifications You Must Have:
- Bachelor’s degree in Computer Science or related discipline from an accredited college or university
- A minimum of 10 years’ experience with the modern data and analytics engineering stack, including Pyspark, Databricks, SQL, and Azure Synapse or Snowflake
- A minimum of 5 years’ experience with web development and DdevOps using technology such as Vue.js, Node.js, Python, Jenkins, Git, and GitHub
- At least 4 years of People management experience leading and mentoring software engineers or data engineers in an Agile environment
- U.S. citizenship is required, as only U.S. citizens are authorized to access information under this program/contract
Qualifications We Prefer:
- Experience collaborating with business stakeholders and DT on multi-disciplinary issues
- Experience building data models and data visualizations with tools like Power BI and Qlik
- Experience working with cloud services – AWS or Azure
- Strong written, verbal, and presentation skills to document and communicate software engineering approaches, constraints, design, and rationale to diverse audiences.
- Qualified as a CORE Associate
APPLY HERE
by Ronald Barron | Jan 8, 2025 | Uncategorized
About the Role
Title: Data Architect (AWS, Azure, GCP)
Location: United States
Employees can work remotely
Full-time
Job Description:
CapTech is a team of master builders, creators, and problem solvers who help clients grow efficient, successful businesses. We unite diverse skills and perspectives to transform how data, systems, and ingenuity enable each client to advance what’s possible in a changing world.
As perceptive partners, our U.S-based consultants find inspiration in the unknown and enjoy getting our hands dirty solving our clients’ myriad of challenges. Across industries and business goals, we fuse technical depth and analytical prowess with creative savvy to move clients forward. This drive helps each organization use technology, management, and insight to turn ideas into action. Together, we create outcomes that exceed the expected – which is one of the reasons we’ve been on the Inc. 500/5000 list for over a decade.
Job Description
CapTech Data Architects match our clients’ business goals with available technologies when developing a strategy for a successful data delivery implementation. We improve our clients’ business value by enhancing data use, improving effectiveness of information stewardship, and streamlining data flows. After gaining in-depth understanding of our client’s business challenges, our architects apply experience-based insight and use state-of-the-art tools and techniques to identify the best solutions. We view our Data Architects as thought leaders in the data space. We task them with growing CapTech talent and expanding data and analytics delivery capabilities.
Specific responsibilities for the Data Architect position include:
- Assessing and advocating data management technologies and practices eliminating gaps between the current state and a well-targeted future state
- Interpreting and delivering impactful strategic plans improving data integration, data quality, and data delivery in support of business initiatives and roadmaps
- Formulating and articulating architectural trade-offs across solution options before recommending an optimal solution ensuring technical requirements are met
- Motivating and developing staff through teaching, empowering, and influencing technical and consulting “soft” skills
- Collaborating with client stakeholders and development staff to ensure data architecture recommendations maximize the value of client data across the organization
- Driving innovative technology solutions through thought leadership on emerging trends
- Sharing project solutions and outcomes with colleagues to improve delivery on future projects
- Partnering with CapTech business development team to demonstrate CapTech’s technical capabilities, envision a proposed solution CapTech can offer, and estimate proposed work plans.
Qualifications
- 5+ years of experience implementing with a variety of on-premises and cloud data management, integration, visualization, and analytical technologies
- Advanced proficiency in end-to-end data architecture solutions including ingestion, storage and relational modeling leveraging industry standard languages including SQL and Python
- Demonstrated proficiency in the design and implementation of modern data architectures and concepts such as cloud services (e.g., AWS, Azure, GCP), real-time data distribution (e.g., Kafka, Kinesis, DataFlow, Airflow), NoSQL (e.g., MongoDB, DynamoDB, HBase, CosmosDB) and modern data warehouse tools including Snowflake and DataBricks
- Ability to think strategically and relate architectural decisions and recommendations to business needs and client culture
- Ability to assess traditional and modern data architectural components based on business needs
- Familiarity with recommending data governance best practices including MDM, security, privacy and policies
APPLY HERE
