by Ronald Barron | Jan 10, 2025 | Uncategorized
About the Role
Title: Social Media Support Operations Specialist
Location: Remote, United States
Job Description:
A home is the biggest investment most people make, and yet, it doesn’t come with a manual. That’s why we’re building the only app homeowners need to effortlessly manage their homes – knowing what to do, when to do it, and who to hire. With Thumbtack, millions of people care for what matters most, and pros earn billions of dollars through our platform. And as one of the fastest-growing companies in a $600B+ industry – we must be doing something right.
We are driven by a common goal and the deep satisfaction that comes from knowing our work supports local economies, helps small businesses grow, and brings homeowners peace of mind. We’re seeking people who continually put our purpose first: advocating for pros and customers, embracing change, and choosing teamwork every day.
At Thumbtack, we’re creating a new era of home care. If making an impact and the chance to do good inspires you, join us. Imagine what we’ll build together.
Thumbtack by the Numbers
- Available nationwide in every U.S. county
- Over 85 million projects started on Thumbtack
- More than 11 million 5-star reviews and counting
- Pros earn billions on our platform
- 1000+ employees
- $3.2 billion valuation (June, 2021)
About the Social Media Support Team
Our Social Media Team supports customers and pros on all Social Media platforms while simultaneously protecting the Thumbtack brand. This team is part of the Trust and Safety org and efficiently collaborates on escalated reports from customers or pros to ensure a safe and high-quality experience. We work closely with our Brand and Marketing teams to ensure that our public support personality showcases the Thumbtack brand and content vision.
About the Role
As a Social Media Specialist, you will represent the Thumbtack brand publicly through social media channels as a partner to our users. You aim to answer their questions and ensure they feel heard via our public channels. As a brand ambassador, you’ll be a part of a tight-knit team monitoring and responding to comments, questions, or concerns. You’ll work collaboratively with multiple teams across Thumbtack.
Your Responsibilities
- Brand Reputation Management: Respond efficiently to comments and complaints via social media platforms, including: Facebook, X, Instagram, Glassdoor, app store reviews, BBB, Linkedin, and additional review websites.
- Support Mindset: Identify issues, trends, and common problems facing our users; while maintaining knowledge of the Thumbtack platform to assist customers in resolving their concerns. Triage escalated concerns and collaborate on sensitive issues.
- High Levels of Initiative and Accountability: Showcase flexibility to take on a wide range of projects with ownership.
- Collaboration: Build and maintain interdepartmental relationships.
What you’ll need
If you don’t think you meet all of the criteria below but still are interested in the job, please apply. Nobody checks every box, and we’re looking for someone excited to join the team.
- Relevant Experience: Experience in Social Media and/OR Customer Support Required. Trust and Safety experience is an additional bonus. High school diploma or equivalent required.
- Communication Skills: Advanced proficiency in spoken and written English and bonus points if you are fluent in Spanish. Proven competence in engaging diverse audiences, including customers, internal teams, and cross-functional partners.
- Problem-Solving and Adaptability: Exceptional problem-solving and strategic thinking skills, with the ability to work independently and adapt to shifting priorities.
- Collaboration and Resilience: Strong collaboration skills, self-motivated, resilient, and adaptable. Strong sense of urgency and ownership.
Bonus points if you have
- Previous Social Media Support or Trust and Safety Experience.
- Experience handling escalated situations/customer service issues.
- Experience using Social Media Management platforms.
- Experience working for a company offering services through an online Marketplace.
APPLY HERE
by Ronald Barron | Jan 10, 2025 | Uncategorized
About the Role
Title: Senior Web Analyst – (Atlanta, GA)
Location: Atlanta, GA
Job Description:
Who we are
Samsara (NYSE: IOT) is the pioneer of the Connected OperationsT Cloud, which is a platform that enables organizations that depend on physical operations to harness Internet of Things (IoT) data to develop actionable insights and improve their operations. At Samsara, we are helping improve the safety, efficiency and sustainability of the physical operations that power our global economy. Representing more than 40% of global GDP, these industries are the infrastructure of our planet, including agriculture, construction, field services, transportation, and manufacturing – and we are excited to help digitally transform their operations at scale.
Working at Samsara means you’ll help define the future of physical operations and be on a team that’s shaping an exciting array of product solutions, including Video-Based Safety, Vehicle Telematics, Apps and Driver Workflows, Equipment Monitoring, and Site Visibility. As part of a recently public company, you’ll have the autonomy and support to make an impact as we build for the long term.
About the role:
We are seeking a highly skilled and experienced Senior Web Analyst to join our dynamic digital strategy team. The ideal candidate will have a strong background in web analytics with 5+ years of professional experience in analyzing digital data to drive strategic decisions and improvements. As a Web Analyst, you will be responsible for the collection, analysis, and interpretation of web data, and providing insights that will guide regional web strategies, enhance user experience, and optimize website performance.
This role is open to candidates residing in the US except Alaska, Austin metro, California, Chicago metro, Connecticut, Dallas metro, Denver metro, Houston metro, Maryland, Massachusetts, New Jersey, New York, Rhode Island, Washington, and Washington DC metro
You should apply if:
- You want to impact the industries that run our world: Your efforts will result in real-world impact—helping to keep the lights on, get food into grocery stores, reduce emissions, and most importantly, ensure workers return home safely.
- You are the architect of your own career: If you put in the work, this role won’t be your last at Samsara. We set up our employees for success and have built a culture that encourages rapid career development, and countless opportunities to experiment and master your craft in a hyper-growth environment.
- You’re energized by our opportunity: The vision we have to digitize large sectors of the global economy requires your full focus and best efforts to bring forth creative, ambitious ideas for our customers.
- You want to be with the best: At Samsara, we win together, celebrate together and support each other. You will be surrounded by a high-caliber team that will encourage you to do your best.
In this role, you will be responsible for:
- Analytics Implementation & Optimization:
- Data Analysis & Reporting:
- Conversion Rate Optimization (CRO):
- SEO & Content Strategy Support:
- Cross-Functional Collaboration:
- Benchmarking and SoT:
- Champion, role model, and embed Samsara’s cultural principles:
Minimum requirements for the role:
- Bachelor’s degree in Marketing or another STEM field.
- 5+ years of experience in a web analytics role, with a proven track record of leveraging data to drive business decisions.
- Expertise in web analytics tools (e.g., Google Analytics, Adobe Analytics), tag management systems (e.g., Google Tag Manager, Tealium), and SEO tools.
- Strong analytical skills:
- Familiarity with statistical analysis and A/B testing.
- Experience with data visualization.
- Proficiency in Excel/Google Sheets and BI tools for advanced data analysis.
- General understanding of digital marketing principles, web technologies (HTML, CSS, JavaScript), and UX/UI principles.
- Excellent communication and presentation skills, with the ability to translate complex data into actionable insights for non-technical stakeholders.
- Certifications in Google Analytics, Adobe Analytics, or similar platforms are highly desirable.
- Candidates should be located in the US or Canada.
An ideal candidate also has:
- Experience with Salesforce, SQL, Tableau, Contentsquare, and Mixpanel.
APPLY HERE
by Ronald Barron | Jan 10, 2025 | Uncategorized
About the Role
Senior UX Researcher and Designer
Remote
Job ID 32276
Category Technology, E-Commerce & Data Science
Pay Range $84,400- $135,000
Staples is business to business. You’re what binds us together.
Our eCommerce team delivers customer-centric site experiences to position Staples as a digital selling platform of choice. Our team ensures that our mobile, desktop, and app platforms deliver the digital experience that our customers expect. We do this through customer insights, analytics, and testing to build a strong innovation pipeline for the future and to bring products and solutions to market seamlessly. We utilize online merchandising and campaigns executed by both humans and automated tools to convert new and returning website visitors into customers. We work end-to-end with our sales, merchandising, finance, logistics, marketing, and technology teams to provide a world-class, holistic digital experience, growing profitable results in a fun and rewarding work environment. We are inclusive, customer-obsessed, and are looking for well-rounded professionals with strong eCommerce business acumen to join our team.
The Senior UX Researcher & Designer is at the forefront of enhancing digital platforms, ensuring they provide optimal user experiences across mobile, desktop, and app interfaces. The role involves conducting in-depth user research, designing intuitive interfaces, and collaborating with cross-functional teams to integrate user-centric principles throughout the product development process. With expertise in UX design, the Senior UX Researcher & Designer contributes to making Staples a preferred digital selling platform, driving customer satisfaction and business growth through innovative design solutions.
What You’ll Be Doing:
- Conduct comprehensive user research to identify user needs, behaviors, and pain points through various methods such as interviews, surveys, and observational studies.
- Design user-centric interfaces for the digital platforms, ensuring they are intuitive, accessible, and engaging for all users.
- Collaborate closely with product managers, developers, and other stakeholders to integrate user experience practices into product development workflows.
- Lead usability testing sessions to validate design concepts with end users, collecting and analyzing feedback to drive iterative improvements.
- Create detailed wireframes, user flows, and interactive prototypes to effectively communicate design ideas and strategies.
What You Bring To The Table:
- Intellectually Curious and Continuous Learner – interesting in asking “why” and not afraid to explore or suggest crazy ideas; comfortable with ambiguity, a hunger to learn, and a seeker of new challenges.
- Communicator and Influencer – effective at communicating complex ideas clearly to various audiences; able to rally associates to work with you to solve problems.
- Trusted Collaborator and Team Player – build long-lasting relationships; enjoy working with diverse people and driving the team toward a common goal; ability to put the team before yourself.
- Customer Centric and Passionate – demands the customer is the focal point of all decisions; a desire to fully understand customer needs; a bias towards action and eagerness to get it right when encountering failures.
What’s needed- Basic Qualifications:
- Bachelor’s degree in Design, Human-Computer Interaction, Psychology, or a related field, or equivalent work experience.
- 5+ years of related experience in UX research and design, preferably in an eCommerce setting.
- Proficiency in UX design tools such as Sketch, InVision, Figma, and Adobe Creative Suite.
- Demonstrated ability to lead and execute end-to-end UX design processes including wireframing, prototyping, usability testing, and final implementation.
- Extensive experience in applying UX design principles and methodologies to create solutions that meet both user needs and business goals.
What’s needed- Preferred Qualifications:
- Master’s degree in a related field
- Advanced experience in leading UX projects within a large-scale eCommerce environment, demonstrating a strong ability to align UX strategies with complex business models.
- Expertise in advanced statistical analysis and experimental design, with a proven track record of integrating data insights into creative solutions.
APPLY HERE
by Ronald Barron | Jan 10, 2025 | Uncategorized
About the Role
Social Media Content Designer (Motion Graphics)
Location: Mclean, VA
Category: Creative & Digital
Employment Type: Contract
An innovator redefining the essence of luxury hospitality is seeking a Social Media Content Designer (Motion Graphics) for a remote, 2+ month contract role to craft visually stunning, motion-driven content that tells compelling stories and resonates with audiences across platforms. Must reside in the USA (no C2C or third-party agencies)
This role invites you to combine your social media design, animation, and storytelling expertise to captivate travelers, evoke inspiration, and enhance a brand’s digital presence synonymous with elegance and hospitality. If you thrive on creativity, cultural trends, and pushing boundaries in design, this is your canvas to make a lasting impact!
Social Media Content Designer Perks
- Competitive Pay: Earn up to $45 per hour, depending on experience, as a creative leader in designing and producing engaging social content for a luxury hospitality brand.
- Comprehensive Benefits Package: Access medical, vision, and dental plans, along with PTO accrual, to support your health, well-being, and work-life balance.
- Global Brand Impact: Collaborate with a renowned global marketing team to create innovative and eye-catching social media content that will be seen by millions of travelers worldwide. Your designs will help shape the voice of a leading name in the hospitality industry.
- Leave Your Creative Legacy: Your work will be at the forefront of social media storytelling, crafting engaging content such as custom graphics, illustrations, memes, GIFs, and videos. Contribute to building a vibrant online presence for a luxury brand that influences global audiences.
- Flexible Work Environment: Embrace the freedom of a fully remote role, allowing you to support a prestigious luxury hospitality brand from the comfort of your own space. Open to U.S. residents only (no C2C or third-party agencies).
Social Media Content Designer Requirements
- A strong portfolio showcasing dynamic motion graphics and content tailored for social media platforms.
- Proficiency in Adobe Creative Suite, including After Effects, Premiere, Photoshop, and Illustrator.
- 3+ years of experience in design, motion graphics, or a related field, preferably within hospitality, travel, entertainment, or luxury brand industries.
- A deep understanding of social media trends, best practices, and platforms such as Instagram, TikTok, Facebook, Twitter, and Pinterest.
- Experience translating cultural trends and real-time moments into visually engaging social-first content.
- Exceptional organizational skills with the ability to juggle multiple projects and meet tight deadlines.
- Bonus: Skills in video production, animation (HTML5), or experience with social media management tools like Sprinklr or Brandwatch.
Social Media Content Designer Responsibilities
- Collaborate with the social media team to conceptualize and produce custom motion graphics, GIFs, illustrations, and videos for social media platforms.
- Monitor social media trends and cultural moments to create timely and engaging content.
- Design and execute innovative assets for campaigns, real-time engagement, and proactive storytelling across multiple social platforms.
- Brainstorm and pitch original content ideas aligned with brand objectives and audience preferences.
- Partner with internal teams, including Loyalty, Enterprise, and Brand Marketing, to align creative outputs with business goals.
- Adhere to and evolve brand identity standards, ensuring consistency across all content.
- Analyze campaign performance data and integrate insights into future creative strategies.
APPLY HERE
by Ronald Barron | Jan 10, 2025 | Uncategorized
About the Role
Title: Software Engineer LMTS
Location: United States
Job Description:
To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.
Job Category
Software Engineering
Job Details
About Salesforce
We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too – driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good – you’ve come to the right place.
About Us:
We are on a mission to transform the developer experience within the Hyperforce program by building cutting-edge tooling through our Terraform Infrastructure Developer Experience (TIDE) team. Our team is passionate about simplifying workflows and making the public cloud accessible and “easy” for developers. We leverage technologies like Golang, Terraform, AWS, Kubernetes, and Spinnaker to craft well-tested, production-grade tooling that empowers developers to effortlessly deploy infrastructure.
Role Overview:
As a Lead Software Engineer for the TIDE team, you will be at the forefront of creating a unified developer experience across multiple cloud providers. You will be on a remote-first team across the US, collaborating with multi-functional teams and driving the development of packaged Terraform resources and pipeline definitions to extend development teams’ services. You will play a pivotal role in enhancing the Infrastructure as Code (IaC) paradigm and redefining how developers interact with cloud resources.
Responsibilities:
- Lead in designing, developing, and maintaining well-architected, production-grade Terraform tooling.
- Collaborate closely with other teams to understand developer problems and requirements, ensuring the creation of tools that simplify workflows and enhance the developer experience.
- Write high-quality Terraform and Golang code to support packaged manifests, infrastructure deployment, and pipeline automation.
- Explore and implement strategies for creating resources seamlessly across multiple cloud providers (AWS, GCP, Azure, AliCloud, etc) to offer a unified developer experience.
- Provide technical guidance, code reviews, and standard processes to the team members to ensure high-quality work you’re doing.
- Support customers and internal stakeholders by solving issues, resolving queries, and providing effective solutions.
- Cultivate a culture of innovation, independent thinking, and proactive problem-solving within the team.
- Collaborate with teams operating in different time zones, demonstrating excellent communication and multi-functional collaboration skills.
Qualifications:
- Bachelor’s or Master’s degree in Computer Science, Engineering, or related field (or equivalent practical experience)
- 6+ years experience in DevOps or a similar role.
- Proficiency in Golang and Terraform, with hands-on experience in designing and deploying cloud resources using AWS, Kubernetes, and related technologies.
- Prior technical leadership and mentorship experience.
- Strong understanding of Infrastructure as Code (IaC) principles and best practices.
- Experience with cloud providers such as AWS, GCP, Azure, or AliCloud.
- Excellent problem-solving skills and the ability to drive complex technical initiatives.
- Strong communication skills to interact effectively with developers, stakeholders, and multi-functional teams.
- Ability to work independently, adapt to evolving priorities, and deliver results in a dynamic, remote-first environment.
APPLY HERE
