by Ronald Barron | Jul 18, 2022 | Uncategorized
Job Description
Title: Technical Account Manager
Location: North America
- REMOTE (NORTH AMERICA)
- CUSTOMER SUCCESS
- FULL-TIME
About Rescale
Rescale is a high performance computing platform designed to accelerate the creation of innovations like supersonic airplanes, next-generation biotech, air taxis, rocket ships, and more. Utilizing cutting-edge public cloud resources, the Rescale platform connects the world’s best engineers and scientists to the world’s best compute infrastructure so they can push the frontier further and faster.
Technical Account Manager Role
We are seeking a Technical Account Manager (TAM) to join our team! As a Technical Account Manager, you are the trusted technical advisor of named Rescale customers. You will work closely with customers and internal teams to deliver the best cloud HPC experience to the users. You enjoy building meaningful relationships, and willing to go above and beyond for the customers.
Responsibilities:
- Lead in coordinating and executing all technical activities throughout the customer post-sales engagement, such as customer meetings, presentations, demonstrations, and proof of concepts. Our most successful TAMs grow the usage of our strategic customers +100% year over year.
- Work independently to analyze technical needs, requirements, the customer’s current infrastructure, operations, and workflows. Our TAMs point of contact is usually a literal rocket scientist, CFD or FEA engineer, or aerospace engineer, where you will learn their technical workflow and help our customers innovate faster on the Rescale platform.
- Gain a deep knowledge of customer’s workflows and HPC environments to provide a tailored solution with unique value prop. Our customers sit in the most innovative technologies in the world, from genome sequencing to aeronautical design to crash testing and more.
- Work with customers to define and execute customers’ digital transformation strategy to migrate workloads from on-prem to the cloud. Our CSEs create strategic roadmaps that span from 1 – 5 years.
- Articulate and present Rescale solutions at conferences, user groups, webinars, etc. Our TAMs attend 1-2 regional and national conferences throughout the year.
What We’re Looking For:
- Someone who enjoys solving difficult problems and strives to find the best solutions.
- Uses empathy to approach customer solutions.
- Outgoing personality, customer obsession attitude, willing to deep dive. Customer obsession is your top priority.
- Background in Customer a facing role, technical support, or professional service.
- Comfortable learning and deep diving into new technologies quickly and efficiently.
- B.S. in engineering, computer science, math, physics or equivalent.
- General knowledge in at least one of the high performance computing (HPC) disciplines (such as CFD, FEA, Molecular Dynamics, Weather Forecasting, Computational Chemistry, Reservoir (Seismic) Simulation, Media Rendering, Machine Learning, Financial etc)
- Experience working with enterprise customers in one or more of the industry verticals we serve including aerospace, automotive, life sciences, oil & gas, semiconductor, EDA, federal sector.
- Experience working with at least one of HPC simulation software (such as packages from ANSYS, Siemens, Dassault Systemes, COMSOL, AVL, Altair, PTC, Cadence, Synopsys, Autodesk, OpenFOAM, LAMMPS. GROMACS, NAMD, etc).
- Strong presenter and are able to present highly technical topics in an easy-to-understand manner.
- Ability to manage multiple projects which are complex in nature and coordinate colleagues across diverse teams and locations.
- Demonstrate understanding of HPC, scheduler, IaaS, scripting languages and how these tools are used and deployed by customers.
About Your Team
- Manager:Peter Lyu, Peter is Rescale’s Head of Solutions. He was an early hire, tasked with building our our Solutions and Customer Success Engineering teams (AKA all technical customer engagement teams have been led by Peter).
- Team: You will work with an amazing team of Solutions Architects and Customer Success Engineers such as;Bernardo Mendez,Riaz Liyakath,Chris Ramirez,Clinton Smith,Madhu Vellakal,Eric Muir,Roque Lopez andNithin Jacob.
- You will work with: Support, Engineering, Product, and Sales.
APPLY HERE
by Ronald Barron | Jul 18, 2022 | Uncategorized
Job Description
Title: Customer Success Engineer
Location: North America
- REMOTE (NORTH AMERICA)
- CUSTOMER SUCCESS
- FULL-TIME
About Rescale
Rescale is a high performance computing platform designed to accelerate the creation of innovations like supersonic airplanes, next-generation biotech, air taxis, rocket ships, and more. Utilizing cutting-edge public cloud resources, the Rescale platform connects the world’s best engineers and scientists to the world’s best compute infrastructure so they can push the frontier further and faster.
Customer Success Engineer Role
We are seeking a Customer Success Engineer (CSE) to join our team! As a Customer Success Engineer, you are the trusted technical advisor of named Rescale customers. You will work closely with customers and internal teams to deliver the best cloud HPC experience to the users. You enjoy building meaningful relationships, and willing to go above and beyond for the customers.
You Will Work On and Impact:
- Lead in coordinating and executing all technical activities throughout the customer post-sales engagement, such as customer meetings, presentations, demonstrations, and proof of concepts. Our most successful CSEs grow the usage of our strategic customers +100% year over year.
- Work independently to analyze technical needs, requirements, the customer’s current infrastructure, operations, and workflows. Our CSE’s point of contact is usually a literal rocket scientist, CFD or FEA engineer, or aerospace engineer, where you will learn their technical workflow and help our customers innovate faster on the Rescale platform.
- Gain a deep knowledge of customer’s workflows and HPC environments to provide a tailored solution with unique value prop. Our customers sit in the most innovative technologies in the world, from genome sequencing to aeronautical design to crash testing and more.
- Work with customers to define and execute customers’ digital transformation strategy to migrate workloads from on-prem to the cloud. Our CSEs create strategic roadmaps that span from 1 – 5 years.
- Articulate and present Rescale solutions at conferences, user groups, webinars, etc. Our CSEs attend 1-2 regional and national conferences throughout the year.
What We’re Looking For:
- Someone who enjoys solving difficult problems and strives to find the best solutions.
- Uses empathy to approach customer solutions.
- Outgoing personality, customer obsession attitude, willing to deep dive. Customer obsession is your top priority.
- Background in Customer a facing role, technical support, or professional service.
- Comfortable learning and deep diving into new technologies quickly and efficiently.
- B.S. in engineering, computer science, math, physics or equivalent.
- General knowledge in at least one of the high performance computing (HPC) disciplines (such as CFD, FEA, Molecular Dynamics, Weather Forecasting, Computational Chemistry, Reservoir (Seismic) Simulation, Media Rendering, Machine Learning, Financial etc)
- Experience working with enterprise customers in one or more of the industry verticals we serve including aerospace, automotive, life sciences, oil & gas, semiconductor, EDA, federal sector.
- Experience working with at least one of HPC simulation software (such as packages from ANSYS, Siemens, Dassault Systemes, COMSOL, AVL, Altair, PTC, Cadence, Synopsys, Autodesk, OpenFOAM, LAMMPS. GROMACS, NAMD, etc).
- Strong presenter and are able to present highly technical topics in an easy-to-understand manner.
- Ability to manage multiple projects which are complex in nature and coordinate colleagues across diverse teams and locations.
- Demonstrate understanding of HPC, scheduler, IaaS, scripting languages and how these tools are used and deployed by customers.
About Your Team
- Manager: Logan Swartz, Customer Success Engineering Manager
- Team: You will work with an amazing team of Solutions Architects and Customer Success Engineers such as; Bernardo Mendez, Chris Ramirez, Clinton Smith, Madhu Vellakal, Roque Lopez and Nithin Jacob.
- You will work with: Support, Engineering, Product, and Sales.
APPLY HERE
by Ronald Barron | Jul 18, 2022 | Uncategorized
Job Description
Learning Experience & Instructional Designer (Remote)
The Georgia-Pacific Training & Development Team is a diverse group of professionals who partner with our businesses/capabilities to provide best-in-class learning solutions that improve performance, understanding and capabilities (including risk mitigation) of our employees.
We are currently seeking 2 Learning Experience/Instructional Designers to support the learning content design and development needs of our various internal stakeholders/clients. These positions will develop training content (in both web-based, instructor-led, and other formats) to meet the learning needs of the Learning & Development team’s clients, which includes (but is not limited to) Compliance & Ethics, Environmental Health & Safety (EHS), and other partners within the Georgia-Pacific business. The ideal candidates have a passion for adult learning and instructional design and function in a pro-active, detail-oriented manner in a fast-paced environment. The candidates should be creative thinkers who can partner effectively with peers, subject matter experts, and senior leaders to develop and execute instructionally sound and engaging learning solutions. These individuals will report to the Director of Training & Development.
This position can be remote anywhere in the US!
What You Will Do In Your Role
The Instructional Designer will provide learning project management services including instructional design, development, and revision of new and existing instructor-led and self-paced (online) learning activities. This individual will engage the project team and stakeholders to define learning program goals and objectives, complete content development, and obtain appropriate sign-off for final deliverables.
Specific responsibilities will include:
- Collaborating with internal subject matter experts to determine scope, requirements and timeline for learning solutions Ensuring instructional design is of the highest quality and reflects the latest learning industry best practices (both methodologies and technologies)
- Assisting in all phases of instructional design process from learner needs analysis to evaluation
- Working independently to leverage existing and SME provided information to create content and learning activities that meet learning objectives.
- Developing learning materials (for online and live delivery), including computer-based training, facilitator support guides, end user guides, and other learning assets as needed for assigned initiatives.
The Experience You Will Bring
Requirements:
- Associate Degree
- 2+ years’ experience with Instructional Design techniques/technologies (i.e. online development tools)
What Will Put You Ahead
- Bachelors degree
- 5+ years of Learning & Development/Content development experience (Articulate Storyline experience preferred)
- 2+ years of working knowledge with adult learning concepts
- Experience working within a Learning Management System (LMS)
Our goal is for each employee, and their families, to live fulfilling and healthy lives. We provide essential resources and support to build and maintain physical, financial, and emotional strength – focusing on overall wellbeing so you can focus on what matters most. Our benefits plan includes – medical, dental, vision, flexible spending and health savings accounts, life insurance, ADD, disability, retirement, paid vacation/time off, educational assistance, and may also include infertility assistance, paid parental leave and adoption assistance. Specific eligibility criteria is set by the applicable Summary Plan Description, policy or guideline and benefits may vary by geographic region. If you have questions on what benefits apply to you, please speak to your recruiter.
At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.
For this role, we anticipate paying $85,000- $115,000 per year. This role is eligible for variable pay, issued as a monetary bonus or in another form.
Equal Opportunity Employer. Except where prohibited by state law, all offers of employment are conditioned upon successfully passing a drug test.
APPLY HERE
by Ronald Barron | Jul 18, 2022 | Uncategorized
Job Description
Instructional Designer and Training Leader
Job Location US-Remote
Job ID 2022-13881
Category Customer Care
Job Type Full-Time
Overview
We’re SmileDirectClub, and we believe everyone deserves a smile they’ll love. We also believe that you deserve a job you’ll love. Good thing you found us, and we found you. At SmileDirectClub, we’re all about empowering transformation. We want people to become more confident in how they look, how they feel, and how they think. So, we’re spreading smiles and positivity all over the country.
It’s no small task. That’s why we’re looking for energetic, passionate, and confident team members who can help turn frowns, into life-changing grins. Are you up for it?
We are looking for a Customer Care / Clinical Instructional Designer & Training Leader as part of our COE Team. As an Instructional Designer & Training Leader, you be responsible for developing content that will guide Team Members and Leaders through your course design that enhances adult learning, reduces time to competency, and achieves program objectives. Using your professional expertise & instructional design skills to develop courses that address student/learner needs in a regulated industry.
Responsibilities
- Critically analyze & evaluate existing training material. Collaborate with Subject Matters Experts, Process Analysts, Clinical Teams, and Business Owners to drive a world class training experience.
- Continually identify areas for improvement while making recommendations to increase the quality and effectiveness.
- 3+ years prior experience in editing documents/presentations from multiple sources to achieve a consistent style and voice that represents the Smile Direct Club vision and brand.
- Owns the development and facilitation of Train-the-Trainer sessions as appropriate so that others can deliver the content effectively and as designed.
- Responsible for the design and development of instructor led, eLearning modules and video tutorials using professional judgment regarding features, layout, and screen elements.
- Define learning objectives and goals for success. Map these to the appropriate learning module to help build a robust training curriculum while yielding strong results in a clinical environment.
- Must possess exemplary communication, presentation, organization, and time-management skills.
- Execute additional projects as required by the Director of COE or Chief Customer Experience Officer.
Qualifications
- 3+ years of experience creating learning experiences as an instructional designer working with adult learners with a document history of success.
- Instructional Design Certificate (or) BS in Instructional Design, Educational Technology, or similar experience.
- Strong knowledge with Content Management System (similar to WordPress), Camtasia, Adobe Creative Suite, Storyline, Sum Total and Ed Cast to develop and deliver training material.
- Excellent written, verbal (communication skills) and organizational skills with a high attention to detail.
- Commitment to producing high-quality, cutting-edge deliverables and high degree of creativity and flexibility.
- High energy and enthusiasm a must.
- Ability to manage multiple projects simultaneously with competing priorities and deadlines
- Schedule Flexibility to adjust a meet tight deadlines with limited notice.
- Ability to work independently with limited supervisory direction.
- C2 English Proficiency.
Preferred Qualifications:
- Developed training content in a clinical environment, preferentially the Dental or chair side industry.
- MA degree in instructional design, educational technology, or similar experience
- 2+ Years leading, supervising a training and or instructional design team.
Benefits of Joining the Club
- Medical, Dental and Vision Insurance
- 401K with match
- PTO
- Aligner and Whitening Benefit
- Collaborative work environment and positive culture
APPLY HERE
by Ronald Barron | Jul 15, 2022 | Uncategorized
Job Description
Clinical Research Manager
Position Location: United States – Remote
Job Code: 3387
# of openings: 1
Clinical Research Manager
US Remote Worker
The Emmes Company, LLC (Emmes) is a global, full-service Clinical Research Organization dedicated to excellence in supporting the advancement of public health and biopharmaceutical innovation. We believe in the power of truth, so much so that we named our company Emmes, which means truth. Through decades of experience we have learned that collaborative relationships thrive and human health benefits when truth is our compass.
Our Character Achieves Results culture is driven by five key values that guide our actions in the way we conduct research and distinguish us as an organization: Integrity, Agility, Passion for Excellence, Collaborative Partnerships and Intellectual Curiosity. We are a trusted partner to clients who share our passion for improving public health in a world of ever-changing scientific research.
If you share our motivations and passion in research, come join us! You will be joining a collaborative culture that empowers every Emmes employee from entry level through top executive to contribute to our clients’ success by sharing ideas openly and honestly.
Primary Purpose
Work together with Casimir’s multidisciplinary team to conduct research using qualitative and quantitative methods. Develop, implement, and coordinate research and administrative procedures for successful management of studies. Perform diverse administrative duties requiring a high level of knowledge of study specific protocols.
Responsibilities
- Administratively and clinically manage all study activities including the coordination of Contract Research Organizations (CROs), vendors and consultants that are involved with the study, and the design and conduct of research studies.
- Coordinate research conduct from study start-up through close-out.
- Protect the rights, safety, and well-being of participants enrolled in studies and ensure the integrity of data with adherence to local and federal regulatory authorities, International Council for Harmonisation (ICH) Good Clinical Practices (GCP), organizational standard operating procedures (SOPs), and study protocols.
- Assist in preparation and ensure compliance of study documentation such as study protocols and informed consent, source documentation, Study Monitoring Plan, Project Management Plan, etc.
- Assist with the development of the operational components of regulatory submissions including, but not limited to safety, interim and final study audits and reports.
- Participate and respond to Quality Assurance, vendor, sponsor and/or regulatory authority inspection audits.
- Contribute to the development of safety, data management, analysis, project management and communication management plans and study design.
- Coordinate and conduct interviews and data collection (e.g. questionnaires, surveys, medical records and audio and video data).
- Complete and manage case report forms (CRFs) and data query resolution via appropriate electronic platforms/systems.
- Ensure that the Trial Master File (TMF) is set up and maintained appropriately throughout the study, including periodic reviews.
- Establish study milestones and ensure accurate tracking and reporting of study metrics, timelines, and deliverables.
- Participate in program strategy meetings, ad hoc clinical operations initiatives and programs.
- Lead and manage internal and external study meetings and trainings, as applicable.
Experience
- A Bachelor’s degree in science or related field is required.
- A minimum of three (3) years of experience as integral team support for clinical trials for or within the biotech or pharmaceutical industry, including CRO/vendor management, monitoring of budget scope, clinical site monitoring, protocol, informed consent form (ICF), CRF, clinical study report (CSR) development and review and knowledge of basic data management
- Knowledge of global clinical trial management in fast paced CRO outsourced environment, including interpretation and implementation of Food and Drug Administration (FDA) regulations/ICH guidelines is required
- Prior experience with early phase, qualitative research methods, and dose escalation/Proof of Concept study management is preferred
- Excellent oral and written communications
- Ability to work remotely, flexibly, and independently while meeting project deadlines
- Ability to establish study operational plans and strategy that requires a balance of scientific and operational/project management and team leadership expertise
- Strong technological skills, including knowledge of Microsoft Suite, storage applications, and online audio and video conferencing systems
- Excellent organizational and priority management skills with ability to work with established timelines in a fast-paced environment
- Strong interpersonal skills and ability to manage teams at all levels with sensitivity and tact
Emmes is a federal government contractor and requires all employees to be fully vaccinated against COVID-19, to the extent permitted by applicable law. Individuals with medical conditions or sincerely religious beliefs or practices that prevent them from getting the vaccine may request an exemption from the vaccine requirement.
Why work at Emmes?
At Emmes, your actions and hard work will have a direct impact on public health initiatives, both globally and in our local communities with opportunities for volunteerism through our Emmes Cares community engagement program.
The Emmes Company, LLC is an equal opportunity affirmative action employer and does not discriminate in its selection and employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, political affiliation, sexual orientation, gender identity, marital status, disability, protected veteran status, genetic information, age, or other legally protected characteristics.
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