by Ronald Barron | Oct 24, 2022 | Uncategorized
Job Description
Note from FlexJobs Staff: Please note the employer has stated: Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island.
Title: Creative Lead Art, Campaigns
Location: United States
Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb’s various functions embody the company’s innovative spirit and our fast-moving team is committed to leading as a 21st century company.
The Creative Lead, Art, Campaigns will report to the Director, Brand Creative and be based in the United States (see details below). They will be responsible for leading full-scale integrated campaigns from concept to completion, helping to raise the bar of creative excellence in our team.
Airbnb is looking for a driven and inspirational creative leader to join the Creative Team, our internal, multi-disciplinary team of creatives. Across design, copywriting, photography, film/tv, experiential, social and interactive disciplines, this team stewards the Airbnb brand and focuses on creating meaningful engagements between our brand and rapidly-growing extended community. We are a global team, connected to every department in the company as well as to outside agencies, production companies and creatives. Together with these partners, we develop concrete, creative solutions to sometimes vague or ambiguous problems.
Frequently acting as the senior creative leader of an integrated project team, you effectively communicate with fellow team members and other partners within Airbnb, strategically multi-task, and proactively solve problems, all while meeting tight production deadlines. You make decisions confidently and quickly, in an effort to support Airbnb’s creative vision. You will be working daily in collaboration with Creative Leadership, Production Leads, Marketing Leadership, and Program Managers, to create advertising concepts in a demanding, fast-paced environment. Our ideal candidate has a portfolio of varied work with demonstrated success building brands, particularly lifestyle brands.
Responsibilities:
- This is a hands-on as well as strategic role to lead and create best-in-class creative brand campaigns, conceptualization and execution of creative solutions alongside a Creative Lead, Copy partner. This includes generating big creative ideas and executing work on their own, as well as managing and approving the work of their assigned creative team.
- Mentor junior creatives, guiding them to generate a wide range of concepts, high-level design and art direction, providing evaluation, mentorship, and counsel.
- Foster a respectful and collaborative environment.
- Define and develop creative best practices to create compelling, conceptual visual brand campaigns.
- Help ensure quality visual/art direction production and effective communication with creative teammates, agency partners, production companies, and external clients.
Requirements:
- Minimum of 10+ years of relevant experience leading global brand campaigns, preferably a mix of advertising agency, creative studio, and in-house experience.
- Outstanding portfolio demonstrating best-in-class campaign work.
- Demonstrated success in leading multiple cross-media campaigns.
- Strong conceptual and brainstorming skills, leading and participating whenever needed.
- Experience collaborating closely with Brand Management teams. Ability to translate market research, data, and strategy to creative solutions.
- Flexible and dependable.
- Ability to think both strategically and tactically, concept through execution.
- Exceptional communication and presentation skills you can effectively communicate and passionately defend decisions both internally and to clients.
- Empathy for the customer, and empathy for individuals on a creative team.
- Passionate about Airbnb’s mission and purpose.
A CURRENT PORTFOLIO OF WORK IS REQUIRED FOR EACH APPLICANT.
This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
The starting base pay for this role is between $155,000 and $195,000. The actual base pay is dependent upon many factors, such as: education, experience, and skills. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
APPLY HERE
by Ronald Barron | Oct 24, 2022 | Uncategorized
Job Description
Note from FlexJobs Staff: Please note the employer has stated: Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island.
Title: Creative Lead, Design, Marcom
Location: United States
Airbnb is a mission-driven company dedicated to helping create a world where anyone can belong anywhere. It takes a unified team committed to our core values to achieve this goal. Airbnb’s various functions embody the company’s innovative spirit and our fast-moving team is committed to leading as a 21st century company.
Marcom is a multi-disciplinary creative team within Airbnb’s Marketing group, spanning visual design, brand identity, copywriting, art direction, motion and interactive. In partnership with Advertising and Product Design, we are stewards of the brand whose objective is to help current and future guests and Hosts understand what Airbnb offers, and why it’s meaningful in their lives.
We are looking for a Creative Lead who can ensure conceptual and executional excellence across our Host communications, with their scope including merchandising, direct marketing, evergreen landing pages, SEO and SEM.
Airbnb’s Hosts are at the core of the business. Sharing anything from a private room, a vacation home, or an experience they’re passionate about, our Hosts are as diverse as the 191 countries in which they operate. In order to advance our purpose of connection and belonging, we need to grow our community of Hosts and make sure they have what they need to be successful.
This role will report to the Host Communications Creative Director, Design, and be based in the United States (see details below). Candidates must demonstrate the ability to lead a creative process from its strategic start to its executional finish, and will have a strong track record of developing breakthrough platform ideas, managing and developing creative talent, and being hands-on when projects demand it.
Responsibilities
- Hands-on execution of world-class communications from strategy and concept, to point and pixel-precise artwork.
- Reviewing work and providing constructive feedback to peers and more junior team members across multiple disciplines: visual design, copywriting, art direction, motion graphics and interactive.
- Champion the craft of design and visual storytelling, and help elevate them throughout the department’s output.
- Partner with Brand Creative to ensure the brand’s creative direction and voice is consistent across all touchpoints and surfaces.
- Work closely with product and engineering to uplevel the experience of our interactive surfaces.
- Collaborate with various departments, producers, program managers, photographers and illustrators to achieve the finished product on time and on budget.
- Support external creative and production agencies to execute work that is of the highest quality and consistency.
- Train and mentor junior team members.
- Champion Airbnb’s mission of connection and belonging at every step. Be a guardian for Airbnb’s values of inclusivity, diversity, and acceptance.
Requirements
- 10+ years experience overall within a creative agency or in-house at a leading brand.
- A diverse portfolio of integrated and innovative interactive comms work.
- A passion for the craft of their discipline, and for being hands-on with teams and the work.
- A passion for technology, and experience working closely with technical partners to translate creative intent into scalable, impactful solutions.
- Strong presentation skills, with an ability to convey complex concepts in compellingly simple terms.
- Skilled in multitasking to manage a high volume of creativity and content.
- A willingness to collaborate and debate with strong creative thinkers, at all levels, in all corners of the company from junior creatives to business leads to the CEO.
A CURRENT PORTFOLIO OF WORK IS REQUIRED FOR EACH APPLICANT.
This position is US – Remote Eligible. The role may include occasional work at an Airbnb office or attendance at offsites, as agreed to with your manager. Airbnb,Inc. can employ in states where we have registered entities. Currently, employees can not be located in: Alaska, Indiana, Nebraska, North Dakota, Ohio, South Dakota, Wisconsin, Alabama, Mississippi, Oklahoma, Delaware and Rhode Island. This list is continuously evolving and being updated, please check back with us if the state you live in is on the exclusion list. If your position is employed by another Airbnb entity, your recruiter will inform you what states you are eligible to work from.
The starting base pay for this role is between $155,000 and $195,000. The actual base pay is dependent upon many factors, such as: education, experience, and skills. The base pay range is subject to change and may be modified in the future. This role may also be eligible for bonus, equity, benefits, and Employee Travel Credits.
APPLY HERE
by Ronald Barron | Oct 24, 2022 | Uncategorized
Job Description
Title: Senior Product Manager – Ecosystem
Location: Remote, US
Podium exists to help local businesses win. Using Podium’s technology, local businesses are able to simplify the way they build their business and modernize the way they communicate with their customers from collecting payments, facilitating online reviews, launching marketing campaigns, and much more.
Our work and focus on local business and helping them to build thriving businesses has been recognized across the industry, including Forbes’ Next Billion Dollar Startups, Forbes’ Cloud 100, the Inc. 5000 (#13), and Fast Company’s World’s Most Innovative Companies. For more about our product, watch this video. Podium has a positive, inclusive, and supportive culture and was recently named one of Inc. Magazine’s Best Workplaces for 2021 (4 years in a row). We look for people who are curious, creative and are willing to do the work to be a little better every day. We also embody our company values in all that we do, which always starts with being Customer Obsessed, followed by Be a Founder, Zero Drama, and Enjoy the Ride.
Team description
Our Product team advocates for our local businesses, their customers, and our company. We use creativity, insights, and operational excellence to deliver our product vision. As we scale, there’s plenty of space for you to grow and simplify life for millions of people and local businesses around the world in a team that always focuses on we, not I, and creates products that deliver real value. We value ambition, integrity, and hard work in everything we do. We expect you to employ a growth mindset and push the team to achieve ever-more-ambitious goals.
About the role
As Podium expands to meet the needs of a broader and more specialized business base, it is critical to invest in customizable solutions to achieve unmatched experiences and technical capabilities. The Ecosystem team is focused on building solutions that help our customers tailor their instance of Podium to the specific needs of their business.
We provide industry-specific apps & prebuilt automations to ease the day-to-day burden of running a small business. We offer a Public API to support custom integrations and direct interactions between Podium and our customers critical systems.
This position will require strategic thinking and methodical execution. You will drive ambitious growth metrics and own the details of the solution from deep in the stack of API’s, webhooks, and integrations through the end-user experience.
To accomplish this you will work with our leadership team and business leaders to deliver on the investment strategy. If you’re looking to change the way an industry operates and drive impact at a high-growth company, you will find this role compelling, challenging, and rewarding.
What you will do
- Own the success of your product and act as an influential leader within the Ecosystem Pod and Podium at large.
- Develop a forward-thinking vision for your area of the product that is inspiring, innovative, and will push us to grow as a company.
- Define and prioritize key platform automation enhancements, including strategic integrations that address validated customer needs.
- Engage and build relationships with designers, developers, integrators, partners, and customers to identify opportunities to deliver technical guidance and value to better understand how to serve our users.
- Develop a deep understanding of our platform, customer base, industry, and the unique role our ecosystem plays in Podium’s vision.
- Communicate clearly and crisply with leadership partners and drive alignment across multiple teams and organizations through formal operational processes and in scrappy ways.
- Inspire both your own team as well as your cross-functional peers and executives in order to build strong partnerships in delivering excellent products and services.
- Influence key stakeholders throughout Podium in order to align intent, resources, and prioritization.
About you
- 5+ years of experience managing platform products, shipping great software, effectively driving prioritization, and identifying and making key tradeoffs.
- Experience as a product manager of technical products, especially developer platforms or products heavily driven by strategic integrations and APIs.
- You have experience leading existing products and starting from scratch.
- You have crafted platform product strategies and can weigh the pros and cons of product decisions from a cross-functional perspective.
- Strong customer empathy and experience shaping product direction and execution based on customer needs.
- You are data-minded. You deeply understand how your products work and how to measure long-term impact through experimentation.
- Have a desire and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment.
- Excellent facilitator and are comfortable leading teams through ideation, research, and the natural ambiguity that occurs when defining new features.
- Supreme knack for bringing simplicity and focus to complex and ambiguous concepts or situations.
- You bring your diverse perspectives and experiences to Podium and help us think about our product and users in unique ways.
- You’re inspired by Podium’s mission and have a passion for building solutions to help our customers.
Benefits
- Transparent culture
- Remote first work setting for Engineering & Product
- Great opportunities for career growth
- 401k with a competitive matching contribution plan
- Unlimited Vacation (yes, we want you to have a work-life balance)
- Great medical, dental, vision benefits
- One time work from home setup allotment
- Life insurance, long and short-term disability coverage
- Paid maternity and paternity leave
- Swag
Podium is an equal opportunity employer. Podium provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, national origin, sexual orientation, gender identity or expression, age, disability, genetic information, marital status or veteran status.
APPLY HERE
by Ronald Barron | Oct 24, 2022 | Uncategorized
Job Description
Customer Support Specialist
REMOTE
United States
Full time
Description
Hi! We’re hiring!
Our small, distributed team is growing and we’re looking to add a Customer Support Specialist to our Customer Support Team. As a Customer Support Specialist you will be managing our email queue during standard US business hours, helping customers with general inquiries, and triaging more technical support requests to the appropriate team members.
In addition to the queue, we will need your help organizing feedback from the DNSimple customers, to help us determine ways we can better support them, which could mean creating tools, or enhancing our documentation and keeping it up to date.
We are looking for someone that loves supporting people. This isn’t a springboard into another area at DNSimple. If you want to be part of our support team for a while, and you’re excited to contribute to making DNSimple the best product for our customers, this is the role for you!
Responsibilities
- Improve overall customer support processes and document them effectively, allowing all team members to provide consistent support to all customers.
- Understand problems at a high level to triage accurately, more specifically:
- Prioritize identified systems problems based on the level of impact on customer happiness (how often they occur, how significant the impact is).
- Verify that support requests are distributed across all team members over time.
- Ensure that support issues don’t stay unanswered in our system
- Identify system problems that should be addressed through research & development based on incoming support requests and document those issues so that they can be assigned to team members for design and implementation.
- Gain an understanding of DNSimple’s systems to help provide high-quality support for requests that are assigned to you.
- Manage and maintain internal and public support documentation to be used when responding to support requests.
- Be an inspiring and supportive teammate by providing feedback, idea generation, teaching, and learning.
Requirements
- You have experience working on a distributed team.
- You have 3+ years experience working in customer support.
- You have experience working with a technical product and have worked closely with developers.
- You have experience breaking down technical information and explaining it more simply to customers.
- You have excellent English writing and comprehension
- You are in, or can work in, the US time zones
- You have experience with DNS.
- You’ve worked for a SaaS company.
- You love to troubleshoot.
- You’re detail oriented and able to analyze what the customer is actually asking to ensure the best person answers the ticket.
- You are upbeat and will be empathetic to customers.
- You’re eager to brainstorm new ways to connect with customers
- You love to take on a challenge and learn new things. DNSimple is a complex product in an ever-evolving space and the work is challenging – but also deeply rewarding.
Benefits
DNSimple was created to be a 100% remote company. We offer flexible schedules, and you can work from anywhere.
We speak different languages, and we program in different languages. We care for our employees, and we are open and welcoming to everyone regardless of race, religion, gender or sexual orientation.
As part of the team your input and feedback is not only welcome, they’re anticipated. We’re a small team, and everyone’s opinions matters.
Compensation between $60,000 – $80,000 USD annually, depending on experience.
Job Description
Customer Support Specialist
REMOTE
United States
Full time
Description
Hi! We’re hiring!
Our small, distributed team is growing and we’re looking to add a Customer Support Specialist to our Customer Support Team. As a Customer Support Specialist you will be managing our email queue during standard US business hours, helping customers with general inquiries, and triaging more technical support requests to the appropriate team members.
In addition to the queue, we will need your help organizing feedback from the DNSimple customers, to help us determine ways we can better support them, which could mean creating tools, or enhancing our documentation and keeping it up to date.
We are looking for someone that loves supporting people. This isn’t a springboard into another area at DNSimple. If you want to be part of our support team for a while, and you’re excited to contribute to making DNSimple the best product for our customers, this is the role for you!
Responsibilities
- Improve overall customer support processes and document them effectively, allowing all team members to provide consistent support to all customers.
- Understand problems at a high level to triage accurately, more specifically:
- Prioritize identified systems problems based on the level of impact on customer happiness (how often they occur, how significant the impact is).
- Verify that support requests are distributed across all team members over time.
- Ensure that support issues don’t stay unanswered in our system
- Identify system problems that should be addressed through research & development based on incoming support requests and document those issues so that they can be assigned to team members for design and implementation.
- Gain an understanding of DNSimple’s systems to help provide high-quality support for requests that are assigned to you.
- Manage and maintain internal and public support documentation to be used when responding to support requests.
- Be an inspiring and supportive teammate by providing feedback, idea generation, teaching, and learning.
Requirements
- You have experience working on a distributed team.
- You have 3+ years experience working in customer support.
- You have experience working with a technical product and have worked closely with developers.
- You have experience breaking down technical information and explaining it more simply to customers.
- You have excellent English writing and comprehension
- You are in, or can work in, the US time zones
- You have experience with DNS.
- You’ve worked for a SaaS company.
- You love to troubleshoot.
- You’re detail oriented and able to analyze what the customer is actually asking to ensure the best person answers the ticket.
- You are upbeat and will be empathetic to customers.
- You’re eager to brainstorm new ways to connect with customers
- You love to take on a challenge and learn new things. DNSimple is a complex product in an ever-evolving space and the work is challenging – but also deeply rewarding.
Benefits
DNSimple was created to be a 100% remote company. We offer flexible schedules, and you can work from anywhere.
We speak different languages, and we program in different languages. We care for our employees, and we are open and welcoming to everyone regardless of race, religion, gender or sexual orientation.
As part of the team your input and feedback is not only welcome, they’re anticipated. We’re a small team, and everyone’s opinions matters.
Compensation between $60,000 – $80,000 USD annually, depending on experience.
APPLY HERE
by Ronald Barron | Oct 21, 2022 | Uncategorized
Job Description
Designer, UX
Remote
Full time
R1236
How You’ll Contribute
At National Geographic, we believe in the power of science, exploration, education and storytelling to change the world. The UX Designer will play an important role in bringing this vision to life in support of current and future digital and mobile initiatives at the Society. We create engaged and impactful relationships with our various stakeholder communities, including Explorers, Educators and Students, and Key Influencers (Foundations, Policy Makers, Donors, etc.) across website, mobile and social channels.
The UX Designer combines strong IA, User Research, and Product Design skills to both enhance existing NGS digital products and storytelling experiences, while also innovating towards new, cutting-edge experiences. Using the principles of Lean Agile, Design Thinking, and Atomic Design, he/she will collaborate closely with Product, Technology, Content, and all business units to directly contribute towards NGS’s mission to change the world. As a key, cross-functional member of the NGS Digital Team, the UX Designer will own design projects that range from improving a holistic design system, to designing impact storytelling templates, to creating map-based web and native apps.
The UX Designer will utilize user-centered design to achieve our goals. He/she will be an energetic player/coach and help product/content teams conceive experiences by analyzing surveys and other data and synthesizing it visually into IA, User Flows, and wireframe design solutions. Working closely with our engineering teams, he/she will use Agile user testing to constantly test, learn, and iterate to success.
Your Impact
Responsibilities
- Provide IA solutions for the constantly evolving and expanding NGS website with an eye toward driving engagement for NGS targeted audiences and achieving overall NGS digital goals (20%)
- Design User Flows and wireframes at the discovery level for both Digital Products and Editorial Experiences (20%)
- Collaborate with Product Designers and Engineers to create world-class prototypes, web apps, and digital products along with business stakeholders, including Marketing, Grants, Programs, Development, Events, and Education. Utilize insights and analytics to test, optimize and iterate. (20%)
- Create test scripts and plans for both IA and Prototypes, then conduct tests and write summary reports (20%)
- Get to know our main audiences – Educators, Explorers, and Influencers – and tirelessly advocate for them (10%)
- Keep up with current trends and best practices in marketplace. (10%)
Minimum Education Required
3 + years of experience. Bachelor’s degree or equivalent in graphic, UX, HCI, or web design.
Knowledge and Skills Required
- The NGS Digital Design team requires the ability to innovate and think in systems simultaneously. The UX Designer will balance consistency with customization, reusability with diversity. While staying true to the highly visual identity that is central to the National Geographic brand, he/she will use data and user feedback to ensure that the UX is always intuitive, usable, and effective to the product’s KPIs.
- Solid understanding of Atomic Design or Modular Design principles
- Demonstrable understanding of IA best practices
- Demonstrable understanding of UX design best practices
- Demonstrable understanding of responsive / mobile design
- Pro-active self-starter with a “can do” approach to problem solving who thrives with hard challenges and approaches problems with a data-driven mindset
- Must be a team-oriented individual, energetic, result & delivery oriented, with a keen interest on quality and the ability to meet deadlines
- Passion for optimizing user experience and maximizing engagement among target audiences
- Effective communication skills, especially with developers
- Strong presentation skills to business stakeholders
- Prototyping experience using Invision, Axure, or similar tools
- JavaScript, HTML, and CSS
- Omnigraffle (or equivalent), Sketch and Adobe CC
- A/B testing, Qualitative User Testing
- Lean UX, Agile methodology
- Expert ability to understand and visualize multiple scenarios and user states simultaneously.
- Expert-level online portfolio that includes site maps, user flows, and hi-fidelity wireframes
- Experience working in an agile development methodology
- Experience working with offshore development teams a plus
- Experience working in either media or non profit sectors is a plus
Supervision
No direct report.
Salary Information
As a leading nonprofit organization, National Geographic Society offers competitive salary and total rewards to attract, develop, and retain an innovative and dynamic workforce.
The salary range for this position starts at $87,000.
Job Designation
Remote – Our Remote designation continues to require that staff work in another location in the U.S. or abroad, such as our regional leads for our Education and International teams or regional fundraisers in Advancement. Staff may also be designated as Remote by their supervisors (with approval by the Senior Team lead) because of their duties or personal circumstances, and are afforded this status when it is beneficial to NGS, their respective team, and the employee.
We encourage you to apply even if your experience is not a 100% match with the position. We are looking for someone with relevant skills and experience, not a checklist that exactly matches the job description. We want to help you grow and in return, you help us grow into a stronger, more inclusive organization.
APPLY HERE
