by Ronald Barron | Nov 21, 2022 | Uncategorized
Job Description
Senior Technical Writer
US-Remote
Job ID
97689
Workday ID
R-029221
About the job
The Red Hat Customer Content Services team is looking for someone to join our Red Hat Documentation team. The position is for a technical writer, but you will work on far more than documentation. In this role, you will join a team that promotes customer loyalty and success through content development and delivery.
As a Senior Technical Writer on the team, you will define the scope of, quality test, and deliver writing projects while maintaining a customer focus by participating in existing feedback programs and consistently developing your technical expertise. Drawing from your passion for both technology and communication, you’ll work closely with developers, engineers, and other subject matter experts to create content that helps our customers understand our offerings and offerings and find the best solutions for their needs.
The Documentation team maintains their own GitHub repositories, manages their own testing, building, and deployment software, and works with Engineering teams to develop working code examples.
What you will do
- Work closely with content strategists, documentation program managers, engineering project teams, support teams, and other stakeholders to create and maintain high-quality documentation for upcoming releases of Red Hat’s offerings
- Engage and collaborate with customer feedback programs to address content gaps, respond to direct customer feedback, and promote continuous improvement of the documentation experience
- Keep up to date on changes of our offerings, customer use cases, and support issues
- Master the use of our internal documentation toolchain, including the publishing platform and issue-tracking tools
- Work with Quality Engineering and Development to improve the accuracy of your documentation
- Work closely with Engineering teams to develop working code examples
- Participate in customer feedback programs to ensure customer relevancy of our content
- Devote time to research and understand the product as well as related trends and topics in microservices
What you will bring
- Enterprise-level technical writing experience, including collaborative writing experience
- Awareness of agile software development methodologies
- Familiarity with Red Hat’s products and related industry offerings
- Understanding and use of version control systems. Comfort with GIT is an advantage
- Ability to collaborate in a global team environment, proactively engage subject matter experts, and follow through on commitments
- Working knowledge and experience operating in a Linux environment using the command line
- Experience with modular/topic-based documentation
- Ability to read, write, and compile technical documents, including feature descriptions, customer use cases, and release notes using industry best practices
- Experience in writing clear and concise procedural documentation for a technical audience
- Experience collaborating and directly interacting with globally-distributed stakeholders from diverse cultural backgrounds
About Red Hat
Red Hat is the world’s leading provider of enterprise open source software solutions, using a community-powered approach to deliver reliable and high-performing Linux, hybrid cloud, container, and Kubernetes technologies. Red Hat helps customers integrate new and existing IT applications, develop cloud-native applications, standardize on our industry-leading operating system, and automate, secure, and manage complex environments. Award-winning support, training, and consulting services make Red Hat a trusted adviser to the Fortune 500. As a strategic partner to cloud providers, system integrators, application vendors, customers, and open source communities, Red Hat can help organizations prepare for the digital future.
Diversity, Equity & Inclusion at Red Hat
Red Hat’s culture is built on the open source principles of transparency, collaboration, and inclusion, where the best ideas can come from anywhere and anyone. When this is realized, it empowers people from diverse backgrounds, perspectives, and experiences to come together to share ideas, challenge the status quo, and drive innovation. Our aspiration is that everyone experiences this culture with equal opportunity and access, and that all voices are not only heard but also celebrated. We hope you will join our celebration, and we welcome and encourage applicants from all the beautiful dimensions of diversity that compose our global village.
COVID-19 Community Standards
Being a Red Hatter means caring for one another and taking steps to protect our colleagues, customers, partners, and communities, even as personal risk tolerances and country regulations vary.
Red Hat continues to support vaccination against COVID-19 as one of the best steps we can take to contribute toward ending the pandemic and to keeping one another, our customers and partners, and our communities safe. Globally, our approach is to comply with vaccination or testing requirements in countries with them.
Equal Opportunity Policy (EEO)
Red Hat is proud to be an equal opportunity workplace and an affirmative action employer. We review applications for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, ancestry, citizenship, age, veteran status, genetic information, physical or mental disability, medical condition, marital status, or any other basis prohibited by law.
Red Hat does not seek or accept unsolicited resumes or CVs from recruitment agencies. We are not responsible for, and will not pay, any fees, commissions, or any other payment related to unsolicited resumes or CVs except as required in a written contract between Red Hat and the recruitment agency or party requesting payment of a fee.
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by Ronald Barron | Nov 21, 2022 | Uncategorized
Job Description
Title: Senior Analyst, Strategy Business Development
Location: Remote MO US
Category: Project Management|Business Analyst|Program Management|Aetna
Job Type: Fully remote
Job Description:
As Sr. Analyst, Strategy you will be responsible for Aetna s Individual & Family Plans (IFP) product innovation strategy and growth planning. You will have accountability for the strategic oversight of the lifecycle of forward-thinking product strategy including service area expansion, product innovation, improvements to competitive position in order to continue to drive membership growth and plan performance. In this position, you will be responsible for establishing micro-market multi-year growth plans, competitive landscape analysis, and serve as lead for each market s strategic aspects related to the IFP Product. In addition, you will be responsible for providing cross-functional leadership to internal and external resources to execute against business plans and strategies.
This position is remote and can be worked in any state within the United States. The position will report to Sr. Manager, Strategy & Business Development.
Pay Range
The typical pay range for this role is:
- Minimum: 43,700
- Maximum: 97,400
Please keep in mind that this range represents the pay range for all positions in the job grade within which this position falls. The actual salary offer will take into account a wide range of factors, including location.
Required Qualifications
- 3 years or more experience in developing and implementing new business strategies
- 1-3 years or more experience in healthcare or health plan product role
- 1+ year of ACA health plan product experience required
- Strong presentation skills, experience in executive briefing and influencing power to engage wide variety of partners
- Strong financial and analytical background
- Proven track record for project and program management skills in highly matrixed environment
Preferred Qualifications
- Experience in provider contracting.
Education
- Bachelors degree required.
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by Ronald Barron | Nov 21, 2022 | Uncategorized
Job Description
Head of Product Marketing
at Mutiny
United States / Canada
Company Overview
Marketers have a problem. Today companies spend over $1T to bring customers to the door, but $19 of every $20 they spend does not convert to revenue. Companies have no choice other than to dedicate large engineering and data science teams to manually build more relevant, higher converting experiences for different customer segments.
Mutiny is a no-code AI platform that helps marketers convert their top of funnel demand into revenue, without engineers. Mutiny gives marketers everything they need to drive revenue and prove it from data and analytics to AI-powered recommendations and content writing. Our customers are some of the fastest growing companies in the B2B space including Notion, Ramp and Segment. We are backed by Sequoia Capital, YCombinator and CMOs from some of today’s fastest-growing tech companies including AngelList, Carta, Gong, Hopin, Salesforce and Snowflake.
The Head of Product Marketing role, in a nutshell:
We are looking for a strategic product marketing leader who spikes on storytelling. At Mutiny, you will have the opportunity to define the category of conversion as you build and scale the product marketing function from the ground up.
Here are some things you’ll do in the next 18 months:
- Research and synthesize the market landscape, competitive ecosystem, different buyer personas, and customer needs.
- Define the category of conversion and how we talk about it to every audience: press, executives, and practitioners.
- Build the strategy and channels for evangelizing our category: analysts, press, sales, website, events/speaking, community, partners, etc.
Ideal profile
The most important things to be successful in the role:
- Clear, modern storyteller. You can identify the crux of our value proposition and simplify the pitch to its most critical and resonant essence in order to scale revenue and enter new markets. You are a great writer who can write clear and compelling messaging on all channels website, keynote decks, emails, etc.
- Knows how to sell. You are comfortable in front of customers, you instinctively ask questions to uncover pain, and connect the dots between their pain and your product. You are constantly thinking about how to unblock selling your product, whether it’s in the form better sales enablement, competitive positioning or website messaging.
- Turns research into insights: You are exceptional at synthesizing insights from vast amounts of market research, talking to customers, and diving into competitor products. You don’t get stuck in data analysis, and quickly arrive at a clear so what for how to adapt GTM strategy and positioning.
- Skilled conductor: You have the cross-functional skills to work across any internal scenario to drive results. You have strong communication skills and have built processes for cross-functional collaboration with sales, product, and customer acquisition. You have a bias for action, but know how to structure and focus your team to win. You can identify what’s most important and remove unnecessary complexity.
- Strong people leader: You have a very high bar for talent and have hired exceptional PMMs. You set clear priorities, and inspire and coach your team to achieve extraordinary results.
What we are looking for:
- 6+ years of PMM experience, with 4+ years working on a B2B/SaaS product that required partnership with sales.
- You have owned product marketing for a holistic product or product line.
- You have worked at a startup with <500 employees.
- You have managed a team of 2-8 PMMs, but are willing to roll up your sleeves and do the work.
What you’ll get out of it:
- You are joining a rocketship! We are backed by Sequoia Capital, Y Combinator and CMOs from some of today’s fastest-growing tech companies including AngelList, Carta, Gong, Hopin, Salesforce, and Snowflake. We are growing incredibly fast and about to hit another inflection point. The potential is unreal. Join and you’ll see what we mean.
- You will create a name for yourself by getting to work with and support some of the fastest growing companies in B2B SaaS.
- You will get exposure to real business problems every company faces (growth) that you can take with you to start your own company (or to help scale another).
- You will have fun, plain and simple. There is a reason our first company value is that work should feel like play.
- You will experience a new way of working. Our team is fully distributed across North America and the EU. But we come together as a company for quarterly offsites (usually in super fun places like Hawaii and Salt Lake City). This combination of experience-based work is a competitive advantage we plan on leaning into.
These values define how we approach our work every single day:
- Work should feel like play
- Faster always wins
- Stir the pot, regularly
- Do the right thing when no one’s watching
- All hands on deck
- Live in the world you want to change
We also believe in balanced teams, which is why we have maintained a 50% male to female ratio in our investors and are committed to maintaining diversity of gender, lifestyle, ethnicity and thinking in our team as we scale.
We are fully remote and hold company-wide quarterly offsites in different parts of the world.
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by Ronald Barron | Nov 21, 2022 | Uncategorized
Job Description
Digital Marketing Manager
CHICAGO, IL – REMOTE
MARKETING
FULL TIME
REMOTE
All roles at JumpCloud are Remote unless otherwise specified in the Job Description.
About JumpCloud
JumpCloud’s mission is to Make Work Happen®, providing simple, secure access to an organization’s technology resources from any device, or any location. The JumpCloud Open Directory Platform gives IT, security operations, and DevOps a single, cloud-based solution to control and manage employee identities and their devices, and apply conditional access controls based on Zero Trust principals. Since launching in 2012, our global user base has grown to more than 150,000 organizations, with more than 5,000 paying customers including Cars.com, GoFundMe, Grab, Uplight, ClassPass and Peloton. JumpCloud has raised over $400M from world-class investors including Sapphire Ventures, General Atlantic, Sands Capital, Atlassian, and CrowdStrike. Our teams are growing fast, too, and we’re looking for talent across engineering, sales, customer success, marketing, product management, and more. Join our team of dedicated, passionate, and creative people who are eager to change the IT industry forever.
As Digital Marketing Manager, you will be responsible for executing on JumpCloud’s paid search campaigns to meet defined marketing KPIs and support continued business growth. You are our ideal candidate if you have a proven track record (preferably within a B2B SaaS context) in all stages of digital marketing management, including strategy, creative direction, execution, and reporting.
What You’ll be doing:
- Own growth across digital acquisition channels such as Google Ads and Microsoft Ads (Bing). Other channel experience is a bonus.
- Drive lead/ growth across key acquisition channels through campaign creation, analysis, and optimization of the full-funnel experience.
- Determine the best bidding strategies, automation techniques, and regular optimization cadences to hit our objectives based on lower funnel events.
- Design and implement effective marketing experiments. Analyze and communicate results on a daily/weekly/monthly basis, learn from what doesn’t work, and further optimize and scale what does work. Work with our web developers to implement tests and best practices.
- Report on the impact on awareness, lead generation, free accounts, down-funnel metrics. Develop forecasts, and set media budgets.
- Rollout new launches in effective and timely ways while working cross-functional with GTM teams as our product evolves.
- Care deeply about the quality of your work and how it impacts our brand. We move quickly, but we bring care and thoughtfulness to everything we do.
- Think relentlessly about how our digital marketing program can be more effective.
Qualifications:
- Demonstrable channel experience in Google Ads and Bing Ads managing a six figure budget.
- Experience owning full-funnel digital campaign reporting from awareness metrics through to leads and on to sales pipeline.
- Understanding of marketing analytics platforms, tracking, tag management, and pixel implementation.
- Have strong quantitative skills and are highly data fluent, you are great at distilling complex analyses into easy-to-consume business insights.
- A sensitivity for branding and how each interaction impacts customer perception.
- A focus and attention to details when dealing with quickly changing campaigns.
- Good communication skills.
- You can think big picture on strategy, dive into the weeds of execution, and catch the small details that make the end product world-class.
- Experience in Sheets/Excel, Salesforce CRM, and marketing automation platforms.
Nice to Haves:
- A strong eye for design
- Skilled at wordsmithing
- Project management software experience
- Marketed to a technical audience
- Pardot, Tableau, Data Studio experience
- Number crunching is second nature
In accordance with the Colorado Equal Pay for Equal Work Act, the approximate annual compensation range for this role, depending on individual candidate level and experience, is $110,000 – $118,000, including base salary and any related bonuses or commissions.
JumpCloud provides a comprehensive benefits package, with several medical plans to choose from including a high deductible HSA plan with employer contribution, two dental plans, vision insurance, flexible spending account (FSA), employee assistance program (EAP), short- and long-term disability, life insurance and a 401k savings plan with match. We have an unlimited vacation policy.
Where you’ll be working/Location:
JumpCloud is committed to being Remote First, meaning that you are able to work remotely within the country noted in this Job Description. For US Roles: All roles posted in United States locations do require that you be located within one of the 50 U.S. States. Our Headquarters is in the Denver/Boulder, CO area but as a remote company, you are able to work remotely anywhere in the U.S. If you would like to spend time in our offices in the Denver/Boulder area, you are welcome to do that as well.
Why JumpCloud?
If you thrive working in a fast, SaaS-based environment and you are passionate about solving challenging technical problems, we look forward to hearing from you! JumpCloud is an incredible place to share and grow your expertise! You’ll work with amazing talent across each department who are passionate about our mission. We’re out of the box thinkers, so your unique ideas and approaches for conceiving a product and/or feature will be welcome. You’ll have a voice in the organization as you work with a seasoned executive team, a supportive board and in a proven market that our customers are excited about.
One of JumpCloud’s three core values is to “Build Connections.” To us that means creating ” human connection with each other regardless of our backgrounds, orientations, geographies, religions, languages, gender, race, etc. We care deeply about the people that we work with and want to see everyone succeed.” – Rajat Bhargava, CEO. JumpCloud is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Please submit your résumé and brief explanation about yourself and why you would be a good fit for JumpCloud. Please note JumpCloud is not accepting third party resumes at this time.
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by Ronald Barron | Nov 21, 2022 | Uncategorized
Job Description
Director of Social Media
Job description
Position Overview:
Our Director of Social is the forefront of STN Digital’s social media strategy & creative output. This role will be expected to guide our social strategy division to stay on top of ever changing platform and content trends. This role will need to be capable of creating social-specific strategies for our clients, as well as building content plans & creative concepts based on our clients given strategies and/or objectives. Projects will consist of social media campaigns & management, digital stunts, live coverage and on-site productions. This role focuses primarily on creative execution, platform strategy development, content planning and helping STN’s clients to become best-in-class and first-to-market.
Responsibilities:
- Team Management: Oversee Social Leads and in turn, the wider Social Team, in order to guarantee all client standards are met, the team is well supported/trained and projects are executed properly.
- Responsibilities include management of daily tasks, ideation mentorship, growth & development
- Client Management: Collaborate with the VP of Client Ops & Director of Client Ops, as well as other department heads, as needed to support the success and strategy of current clients – specifically Tier 1 or new client projects. This includes, but is not limited to:
- Client-specific goal tracking, content ideation, internal kickoff meetings, and reviewing social decks and items prior to being presented/shared.
- Available for escalation if junior team members need guidance / assistance when managing ongoing social ideation or other social-related items.
- Ensure client requests are met with top-notch and exciting ideas.
- Oversee live coverage events and assist with live coverage training, scheduling, planning, IT support, and rehearsals as needed.
- Innovation Leadership: Constantly looking for ways to push the envelope and researching new uses and capabilities within social platforms.
- Finding innovative, up & coming tech vendors that can be leveraged to benefit STN clients and roll out with the department.
- Organizing continued education programs in order to keep our social strategy team brushed up on ideation tactics and explore new creative processes.
- Strengthen relationships with all social platform reps in order to keep STN clients in front of algorithm changes and platform preferences.
- New Business Pitches: Collaborate with Partnerships and Client Services team members to support the execution of the internal pitch process as a Pitch Lead & Executor.
- Responsibilities may include campaign ideation, copywriting, stunt ideation, best-practice recommendations, establishing social platform strategy & creative concepts in order to accomplish all present asks within each RFP or potential client/opportunity.
Job requirements
Characteristics & Qualifications of the Position:
- 4+ years of experience working Sports/Entertainment marketing, digital agency or like-minded environment
- Bachelor’s Degree in Marketing, Communications, Business, or related field preferred
- Strong analytical skills to help inform the social narrative happening around various industries and the ability to leverage that knowledge to develop innovative social media campaigns
- The capability to predict changes to the social landscape, understand creative trends, and capitalize on those trends is crucial to success
- Results-driven perspective on social marketing efforts with the ability to take analytical results and turn them into creative executions
- Ability to inspire Social team to deliver award-winning social ideas & executions that are relevant, on strategy and in line with client goals
- Deep understanding of social platforms, features & trends and actively implementing changes to the internal team process which helps to offer solutions to our clients
- Strong organizational skills with a detail-oriented approach to holistic social marketing measurement and project management
- Excellent leadership qualities that shine through presented challenges and create an effective working environment for direct reports
- Proven ability to manage and provide leadership in external client relationships with high levels of empathy, proactiveness and responsiveness
Evaluation of KPI’s:
- 90% Of Clients On Track W/Analytics Targets MoM
- All Social Strategy & Ideation Deadlines Met
- Real-time Client Implementation for New Platforms & New Features/Updates
- Quarterly Audit on Team Compliance & Development of Relevant Trainings
STN offers a competitive benefits package to all full-time employees, including
- Paid Time Off (Vacation, Sick & Birthday PTO)
- 401K (Traditional & ROTH) + matching
- Health Insurance benefits: Medical, Dental & Vision with an employer contribution
- 9 Paid Company Holidays
- Donation match for 501(c) organizations
- Fully Remote Working Environment
- Dog Friendly HQ
- Complimentary Gym Membership
- Weekly Mental Health Breaks
- Company Provided Phone + Laptop
STN Core Values:
- Be Resilient: Not letting things out of your control hold power over you
- Be Radically Candid: Never hold resentment, always communicate
- Deliver Solutions: Bring Solutions, Not Problems
- Bring Positive Energy: Bring good vibes and joy to every interaction
- Team First: What is best for the ultimate success of the STN?
- Bring a Standard of Excellence: Deliver high-quality and on-time work
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