by Ronald Barron | Feb 6, 2023 | Uncategorized
Job Description
Title: Customer Success Administrator (Remote)
Location: Remote
About KnowBe4
KnowBe4, the provider of the world’s largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around the globe. KnowBe4 enables organizations to manage the ongoing problem of social engineering by helping them train employees to make smarter security decisions, every day.
Fortune has ranked us as a best place to work for women, for millennials, and in technology for four years in a row! We have been certified as a “Great Place To Work” in 8 countries, plus we’ve earned numerous other prestigious awards, including Glassdoor’s Best Places To Work.
Our team values radical transparency, extreme ownership, and continuous professional development in a welcoming workplace that encourages all employees to be themselves. Whether working remotely or in-person, we strive to make every day fun and engaging; from team lunches to trivia competitions to private parties at theme parks, there is always something exciting happening at KnowBe4.
Remote positions open to the US only.
The Customer Success Administrator is responsible for assigning new customers to the appropriate CSMs. In addition, this position will handle several administrative tasks in Salesforce.com, including but not limited to converting leads, adjusting future opportunities, and transferring and assigning accounts, as well as addressing and/or routing incoming customer requests via phone..
Responsibilities:
- Distribute new and renewal accounts, opportunities, and tasks to CSMs
- Create and edit accounts and tasks
- Monitor reporting as needed by CSM management and team
- Shut down expired customer consoles
- Assist CSMs with reopening a closed console for former customers
- Assist with creating consoles for the MSP CSMl team
- Handle customer requests for some free tools, including Email Exposure Checks
- Assist with reports
- Forward customer inquiries to the designated CSMs
- Work with Sales Admin to confirm existing child customers
- Upload webinar attendees and questions to spreadsheet
- Complete requests to add or remove console admins
- Create, convert, and merge leads and contacts
- Answer and route phone calls from customers to CSMs
- Participate in team meetings and discussions
- Verify and assign Channel accounts as Protected
- Participate in pilots to optimize and scale administrative actions within CSM
Minimum Qualifications:
- High school diploma or GED required
- Experience with Gmail and Google Docs
- Experience with MS Office (Word and Excel)
- Experience with web browsers (Chrome, Internet Explorer, etc.)
- Salesforce experience preferred
- Strong verbal and written communications
- Excellent time management and organization skills
- Strong collaborative and team work skills
The base pay for this position ranges from $35,000 – $37,000, which will vary depending on how well an applicant’s skills and experience align with the job description listed above.
Our Fantastic Benefits
We offer company-wide monthly bonuses, employee referral bonuses, an employee stock purchase program, 401k matching (US), fully paid medical insurance (US), open/generous paid time off (length varies by country), parental leave (length varies by country), adoption assistance, tuition reimbursement, certification reimbursement, certification completion bonuses, gym benefits, and a relaxed dress code – all in a modern, high-tech, and fun work environment. For more details about our benefits, visit www.knowbe4.com/careers/benefits.
Note: An applicant assessment and background check may be part of your hiring procedure.
APPLY HERE
by Ronald Barron | Feb 3, 2023 | Uncategorized
Job Description
Lead Design Technologist, Design Systems
NYC or Remote
Reimagine the infrastructure of cancer care within a technology and science community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.
We’re looking for a Lead Design Technologist to lead our Design Systems Initiative and help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer. Are you ready to be the next changemaker in cancer care?
What you’ll do
You’ll be leading our Design Systems team and will have the opportunity to help define how Flatiron products and tools should work, no matter who the end users are. You will help level up the way designers and engineers work together and help evolve our Design System into a core part of our software toolkit. Your team’s work will enable product teams to rapidly prototype new ideas and create high-quality user-facing applications that focus on usability, consistency, and accessibility. You will work with designers and engineers across the organization to help define front-end best practices for scalable and reliable code that touches the lives of millions of cancer patients. In addition, you’ll also:
- Communicate and prioritize Design Systems work that has the greatest impact across our product suite, continually shaping our backlog
- Mentor and manage other Design Technologists on the team
- Partner with Designers, Design Technologists, and Engineers to understand user needs across interfaces, with a focus on ways in which we can deliver scalable and reusable solutions that can be impactful across projects, delivering interaction patterns that reflect the Flatiron brand
- Contribute and manage the centralized Design System through guidelines, documentation, process, and code reviews
- Collaborate with engineers to develop and evolve our standards for high-quality front-end code
- In partnership with the Product Design and Brand Design teams, shape the holistic vision of user interfaces in Flatiron products with an eye towards consistency, flexibility, and scalability
- Design, prototype, and test UI components that solve for a wide variety of use cases in a consistent and flexible way
- Improve designer workflows by managing shared tools and libraries and creating more efficient processes
- Write new and refactor existing components that are modular, extensible, testable, and accessible
Who you are
You would describe yourself as a hybrid designer who codes, or a front-end engineer who understands and evangelizes design principles. You are able to generalize user behavior to create a scalable system of interactions that can be used by many types of applications. You enjoy working in Figma and in code to explain your thinking. You’re excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re a kind, passionate and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an important impact.
- You have prior experience working on a design systems team or as an influential contributor to a company’s design system
- You have mentored or managed others with a desire to help uplevel their critical thinking and ability to prioritize and deliver work effectively and efficiently
- You are a systems thinker, with an appetite to dig into complex UI problems and an ability to break them down into small, modular pieces
- You have the ability to design UI that is simple and usable yet flexible enough to serve a variety of use cases
- You have deep expertise in design collaboration tools and managing shared design resources in a tool such as Figma
- You have an understanding of clean, modern web markup in HTML, CSS, and JavaScript and experience with front-end frameworks like React
- You are an excellent communicator, capable of presenting your ideas clearly and in the context of user behavior and technical sustainability
- You value outcome over output and understand the role of an iterative, collaborative design process to measure progress toward solving cross-platform problems.
If this sounds like you, you’ll fit right in at Flatiron.
Life at Flatiron
At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer:
- Work/life autonomy via flexible work hours and flexible paid time off
- Comprehensive compensation package
- 401(k) contribution to help you reach your retirement planning goals
- Financial health resources including 1:1 financial advice
- Mental well-being tools and services
- Parental benefits and policies including family-building care and generous paid leave
- Path to parenthood programs supporting fertility, adoption and surrogacy
- Travel support for safe healthcare services
- Lifestyle spending account for perks that make sense for you and your family
In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning through professional development programs and celebrate Diversity in the workplace.
Job Compensation Range
Salary Range: $166,000.00 – $234,000.00
Preferred Primary Location: NYC Headquarters
The annual pay range reflected above for this position is based on the preferred primary location of the role which is listed in the job description. Salary ranges for other locations vary from the range reflected above. Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual bonus and equity may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
Flatiron Health is proud to be an Equal Employment Opportunity employer.
We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
APPLY HERE
by Ronald Barron | Feb 3, 2023 | Uncategorized
Job Description
Senior Software Engineer, Frontend – Enterprise
at Opendoor
United States-Remote
About Opendoor
Founded in 2014, Opendoor’s mission is to empower everyone with the freedom to move. We believe the traditional real estate process is broken and our goal is simple: build a digital, end-to-end customer experience that makes buying and selling a home simple, certain and fast. We have assembled a dedicated team with diverse backgrounds to support more than 100,000 homes bought and sold with us and the customers who have selected Opendoor as a trusted partner in handling one of their largest financial transactions. But the work is far from over as we continue to grow in new markets. Transforming the real estate industry takes tenacity and dedication. It takes problem solvers and builders. It takes a tight knit community of teammates doing the best work of their lives, pushing one another to transform a complicated process into a simple one. So where do you fit in? Whether you’re passionate about real estate, people, numbers, words, code, or strategy — we have a place for you. Real estate is broken. Come help us fix it.
About the Team
Since Opendoor first started operating in 2014, we’ve learned a lot about buying, managing, and selling real estate. The Enterprise unit with Opendoor aims to share our learnings by offering our technology and processes to institutional single-family-home investment partners. Our team is building a modern platform for transactions, offering a wide range of services such as brokerage and title.
What you should expect as a frontend software engineer working on our Enterprise team — maximum agency, tight feedback loops with customers, and no shortage of product challenges that directly translate to business value! You will have the opportunity to design, build and ship complex workflow management systems and tools that enable the Enterprise operations team to execute at a scale that would otherwise not be possible. Our products are built with Python, Typescript, and React.
Role Responsibilities:
- Contributing to all phases of product development including ideation, prototyping, and implementation
- Building frontend product experiences and backend services, both from scratch and evolving existing systems
- Partnering with product managers, designers, and operators to identify and solve customer pain points
- Hiring and mentoring other engineers on the Enterprise team and across Opendoor
Skills Needed:
- A track record of approximately 3+ years building and delivering production quality software systems
- Excellent communication skills — clear written and oral communication is important to our ability to operate as a remote team
- Demonstrated frontend and backend engineering fundamentals — we don’t require knowledge of specific languages or technologies; instead we value transferable experience writing code, system design and scaling existing products
- A strong sense of ownership and customer empathy — we work very closely with our internal and external customers, and maintaining positive working relationships with them is paramount to the success of our business
Compensation
Remote role in the US: The base salary range for this position in Colorado, Connecticut, Washington, and New Jersey is $164,000 – $253,000 and in California and New York City is $184,000 – $276,000. Base salary may vary depending on relevant experience, skills, geographic location, and business needs. We offer a comprehensive package of benefits including paid time off, 12 paid holidays per year, medical/dental/vision insurance, basic life insurance, and 401(k) to eligible employees.
Remote roles in the US are available in all states EXCEPT Hawaii, Alaska, Montana, or any US Territories.
#LI-Remote
#LI-AW1
More About Us
To learn how we are reinventing the Real Estate industry check out our website, to hear about our culture directly from team members visit The Muse and to discover what we are building for our customers read our blog posts.
We Offer the Following Benefits and Perks
- Full medical, dental, and vision with optional 85% coverage for dependents
- Flexible vacation policy
- Generous parental leave
- Paid time off to volunteer
Please note that these benefits and perks are available only to Full Time team members and do not apply to contract roles.
Opendoor Values Openness
Our team celebrates our diverse backgrounds. We believe that being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances. For California residents: for more information about the categories of personal information that we collect for recruiting purposes, please see our personnel Privacy Policy.
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by Ronald Barron | Feb 3, 2023 | Uncategorized
Job Description
Front-end Architect
NYC or Remote
Reimagine the infrastructure of cancer care within a technology and science community that values integrity, inspires growth, and is uniquely positioned to create a more modern, connected oncology ecosystem.
We’re looking for a front-end architect who is passionate about using modern web technologies to enable clinical workflows in order to help us accomplish our mission to improve and extend lives by learning from the experience of every person with cancer. Are you ready to be the next changemaker in cancer care?
What You’ll Do
Our team is building a disruptive, oncology-specific software platform that connects cancer centers across the world on a common technology infrastructure to address key healthcare challenges.
Today, the Flatiron Health OncologyCloud platform includes the industry-leading electronic medical record for oncology (OncoEMR), a first-of-its-kind analytics tool, patient portal, and integrated billing management. We are looking for an expert in front-end UI technologies to help enable all the teams working on the platform. In this role, you will:
- Set technical vision for Flatiron’s front-end and web architecture
- Improve engineering productivity by implementing frameworks and toolings that supports the needs of OncologyCloud
- Identify, implement, and evangelize technical standards and innovative engineering approaches
- Modernize legacy user facing features and workflows
- Uplevel front-end expertise and promote technical best practices through coaching and mentoring engineers across the entire initiative
- Work with other engineering leaders to prioritize implementing common patterns across teams
- Serve as a partner to other engineering leaders, Product, Design, and Clinical Experts to build a sustainable and achievable roadmap supporting business objectives
Flatiron engineers work day-to-day with oncologists, product leaders, and data experts. In this role you’ll have a chance to expand your communication skills and have mentorship outside of engineering.
Who You Are
You are an experienced engineer with 10+ years of experience with an emphasis on front-end engineering and web technologies. You’re excited by the prospect of rolling up your sleeves to tackle meaningful problems each and every day. You’re a kind, passionate, and collaborative problem-solver who seeks and gives candid feedback, and values the chance to make an important impact.
- You are experienced in designing and building sophisticated front-end applications supporting complex workflows
- You have strong Javascript experience and have gone deep with at least one modern front-end framework like React/Angular/Vue
- You are familiar with development and deployment strategies of web based applications
- You are passionate about crafting fluid, usable, and accessible UIs, and making it easier for other engineers to do the same
- You are experienced in building and maintaining shared design systems
- You are a strong, transparent communicator
- You seek simple approaches to complex solutions
If this sounds like you, you’ll fit right in at Flatiron.
Life at Flatiron
At Flatiron Health, we offer a full range of benefits to support you and your loved ones so you can focus your working hours on improving cancer care and accelerating cancer research, and your non-working hours on everything else life has to offer:
- Work/life autonomy via flexible work hours and flexible paid time off
- Comprehensive compensation package
- 401(k) contribution to help you reach your retirement planning goals
- Financial health resources including 1:1 financial advice
- Mental well-being tools and services
- Parental benefits and policies including family-building care and generous leave
- Path to parenthood programs supporting fertility, adoption and surrogacy
- Travel support for safe healthcare services
- Lifestyle spending account for perks that make sense for you and your family
Job Compensation Range
Salary Range: $218,400.00 – $301,600.00
Preferred Primary Location: NYC Headquarters
The annual pay range reflected above for this position is based on the preferred primary location of the role which is listed in the job description. Salary ranges for other locations vary from the range reflected above. Base pay offered may vary depending on job-related knowledge, skills, and experience. An annual bonus and equity may be provided as part of the compensation package, in addition to a full range of medical, financial, and/or other benefits, dependent on the position offered.
In addition to our robust benefit offerings, visit our Life at Flatiron page to learn how we support continuous learning through professional development programs and celebrate Diversity in the workplace.
APPLY HERE
by Ronald Barron | Feb 3, 2023 | Uncategorized
Job Description
Marketing Project Coordinator
locations
United States-Remote
Phoenix, AZ
Atlanta, GA
Minneapolis, MN
Chandler, AZ
time type
Full time
job requisition id JR0027454
Together we fight for everyone’s opportunity for a better financial future.
We will do this together — with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with — and those we acquire throughout our lives — are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Get to Know the Opportunity:
Voya Financial is looking to hire a customer-focused Marketing Project Coordinator. In this role the coordinator will work closely with a variety of departments to focus on the development and delivery of marketing communications to a roster of clients. The ideal candidate is someone with prior experience in being the go to resource on project delivery of a marketing team.
Please Note: Work location for this role is FLEXIBLE! This position allows 100% remote work from home or allows work to be performed in any of our major office locations with a hybrid schedule.
***Must be available to work East Coast hours***
The Contributions You’ll Make:
- Manages the development and delivery of marketing and communication to a roster of clients or book of business. This includes print, digital, seminars, newsletters
- Provides input to improve content value based on client nuances
- Prioritizes project work for multiple Communications Consultants and clients
- Accountable to encourage use of templates and other standards to ensure efficiency
- Manages project briefs and project openings
- Coordination of mail/email files, distribution of content
- Work on varied projects that arise, including strategic projects, and bulk content updates (understanding client nuances and how projects relate to each client directly)
- Tracks results
Minimum Knowledge & Experience:
- 3 + years’ experience in marketing/advertising
- Understands best practices and makes decisions on best path forward for incoming client requests via Communications Consultants
- Ensures timely execution of projects
- Proactively leads problem solving efforts to find efficiencies for the team
- Desire to learn how to deliver effective sales engagement strategies and engage with business partners
- Communicates with internal partners in a clear, concise and professional manner
- Strong client service mentality and ability to work well in team environments
- Be comfortable in internal and external client-facing interactions
- Be proactive by anticipating needs and recommending solutions
- Be customer oriented, respectful, and professional
- Desire to learn best practices of the marketing function and retirement business nuances
- Follow processes and procedures established for team
- Be detailed oriented, self-initiator
- Be creative and find out-of-the-box solutions to remove barriers for customers
- Proactively shares ideas on how to make marketing processes and tactics better
- Shares and represents “the marketing department story” of supporting and partnering with clients in a positive light with every interaction.
Preferred Knowledge & Experience:
- Experience in the financial/retirement industry a plus
- Prior experience with Workfront or a comparable Project Management Software is highly preferred
#LI-CW1
#LI-Remote
Compensation Pay Disclosure:
Voya is committed to pay that’s fair and equitable, which means comparable pay for comparable roles and responsibilities.
The below annual base salary range reflects the expected hiring range(s) for this position in the location(s) listed. In addition to base salary, Voya offers incentive opportunities (i.e., annual cash incentives, sales incentives, and/or long-term incentives) based on the role to reward the achievement of annual performance objectives. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Voya Financial is willing to pay at the time of this posting.
Actual compensation offered may vary from the posted salary range based upon the candidate’s geographic location, work experience, education, licensure requirements and/or skill level and will be finalized at the time of offer. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.
$40,590 – $67,660 USD
Be Well. Stay Well.
Voya provides the resources that can make a difference in your lives. To us, this means thriving physically, financially, socially and emotionally. Voya benefits are designed to help you do just that. That’s why we offer an array of plans, programs, tools and resources with one goal in mind: To help you and your family be well and stay well.
What We Offer
- Health, dental, vision and life insurance plans
- 401(k) Savings plan – with generous company matching contributions (up to 6%)
- Voya Retirement Plan – employer paid cash balance retirement plan (4%)
- Tuition reimbursement up to $5,250/year
- Paid time off – including 20 days paid time off, nine paid company holidays and a flexible Diversity Celebration Day.
- Paid volunteer time — 40 hours per calendar year
Learn more about Voya benefits (download PDF)
Critical Skills
At Voya, we have identified the following critical skills which are key to success in our culture:
- Customer Focused: Passionate drive to delight our customers and offer unique solutions that deliver on their expectations.
- Critical Thinking: Thoughtful process of analyzing data and problem solving data to reach a well-reasoned solution.
- Team Mentality: Partnering effectively to drive our culture and execute on our common goals.
- Business Acumen: Appreciation and understanding of the financial services industry in order to make sound business decisions.
- Learning Agility: Openness to new ways of thinking and acquiring new skills to retain a competitive advantage.
Learn more about Critical Skills
Equal Employment Opportunity
Voya Financial is an equal-opportunity employer. Voya Financial provides equal opportunity to qualified individuals regardless of race, color, sex, national origin, citizenship status, religion, age, disability, veteran status, creed, marital status, sexual orientation, gender identity, genetic information, or any other status protected by state or local law.
Reasonable Accommodations
We are committed to maintaining a diverse workforce. This commitment governs all decisions related to employment, including selection, development and compensation. It also includes an employee’s request for reasonable accommodation. All employees will be treated in a manner free from discrimination or harassment. Voya is committed to providing equal employment opportunities for persons with disabilities, including reasonable accommodation when needed. If you believe you need a reasonable accommodation in order to search for a job opening or to submit an application, please see our resources for applicants with disabilities.
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