by Ronald Barron | Feb 23, 2023 | Uncategorized
Job Description
Graphic Designer
Remote, USA
Part time
R 2023 1177
Position Summary:
With limited supervision, use state-of-the art technology and software applications to consistently produce high-quality, creative work addressing National University System (NUS) marketing needs with on-time deliverables and within budget.
Conceive, create and manage visual elements for organization’s marketing programs fully integrating a cohesive visual approach using a variety of media modes. Organize and lead creative assignments from conception to electronic output with comprehensive layouts for an assortment of publications and the Web.
Essential Functions:
- Partners with Sanford Programs, NU Departments and community-based organizations to determine needs; researches audiences/markets and meets objectives within a practical timeframe and budget.
- Researches, conceptualizes, plans, designs and manages the production of a wide range of specialized graphic and/or illustrative material, including web/digital and multimedia concepts.
- Communicates concepts, designs or concepts to clients and adjusts them to incorporate feedback.
- Designs and develops artwork for the printing and imprinting of collateral materials and interactive electronic communications and preparing compositions and client proofs.
- initiates, illustrates, animates, formats and produces graphic communications to update new branding via desktop publishing, image correction, illustration, multimedia and Web development software, e.g. advertisements, brochures, catalogs, newspaper inserts, flyers, posters, booklets, tradeshow displays, newsletters, web content, signage and videos.
- Highlight brand identity, align outgoing products with brand messaging.
- Collaborate with planners, account, and project managers.
- Other duties as assigned.
Supervisory Responsibilities: No direct reports
Requirements:
Education & Experience:
- Bachelor’s degree in Graphic Design, Visual Arts and/or Multimedia Design, required; and, five (5) years relevant experience using desktop publishing software, preferably on the Macintosh platform, with graphic production, printing and interactive electronic communications; or, equivalent combination of education and experience.
Competencies/Technical/Functional Skills:
- Ability to participate as an active team member of the team and organization and work toward a common goal.
- Actively seeks opportunities to influence, build effective relationships and gain alignment with peers, functional partners and/or external partners to accomplish business objectives.
- Accepts personal accountability, proactively seeks resolution for personal limitations head-on; and supports honesty and respect towards others, the company and oneself.
- Develops new insights into situations; questions conventional approaches; encourages new ideas and innovations; designs and implements new or cutting-edge programs/processes. Ability to generate and/or recognize imaginative or creative solutions that generate successful outcomes.
- Advanced knowledge of principles and practices of graphic design with excellent organizational skills as well as compile and prepare graphic production budgets, schedules and work plans.
- Ability to create and produce graphic materials using a range of media, methods and techniques and equipment, including developing complex, integrated design, printing and/or reproduction specifications.
- Advanced use of computers and Microsoft Office Suite Applications such as Word, Excel, Power Point, Outlook and advanced knowledge of software programs for the design and production of print, multimedia and the Web; skills in the utilization of specified computerized graphic design programs, e.g. Macintosh platform, Quark Xpress, Photoshop and Adobe Illustrator.
- Strong interpersonal skills and the ability to effectively communicate with a wide range of individual of constituencies in a diverse community. Ability to communicate effectively orally and in writing.
- Work independently and foster a cooperative spirit within a large and/or small team of diverse cultures, while working in a fast-paced environment with multiple deadlines and frequently changing priorities.
Travel: No Travel Required
Candidate receiving offers will be offered a salary/pay rate commensurate with experience that vary based on a candidate’s qualifications, skills, and competencies. Absent exceptional circumstances, candidates will be offered a salary within this range for this position.
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by Ronald Barron | Feb 23, 2023 | Uncategorized
Job Description
Customer Success Manager, Commercial
(View all jobs)
United States, Remote
The Company:
It’s no surprise that 6sense is named a top workplace year after year we have industry-leading technology developed and taken to market by a world-class team. 6sense is Top Rated on Glassdoor with a 4.9/5 and our CEO Jason Zintak was recognized as the #1 CEO in the small & medium business category by Glassdoor’s 2021 Top CEO Employees Choice Awards.
In 2021, the company was recognized for having the Best Company for Diversity, Best Company for Women, Best CEO, Best Company Culture, Best Company Perks & Benets and Happiest Employees from the employee feedback platform Comparably. In addition, 6sense has also won several accolades that demonstrate its reputation as an employer of choice including the Glassdoor Best Place to Work (2022), TrustRadius Tech Cares (2021) and Inc. Best Workplaces (2022, 2021, 2020, 2019).
6sense reinvents the way organizations create, manage, and convert pipeline to revenue. The 6sense Revenue AI captures anonymous buying signals, predicts the right accounts to target at the ideal time, and recommends the channels and messages to boost revenue performance. Removing guesswork, friction and wasted sales effort, 6sense empowers sales, marketing, and customer success teams to signicantly improve pipeline quality, accelerate sales velocity, increase conversion rates, and grow revenue predictably.
The Role:
Imagine a solution that will predict for your customers (with an 85% accuracy) who is going to buy, what they’ll buy and when. As a Customer Success Manager at 6sense, you’ll be an instrumental player to our growth as we build upon the success we’ve had delivering predictions for enterprises like Cisco, Dell, Zendesk and Box. We will trust you to own high profile customer relationships, ensure customer adoption delivers measurable results and create a culture of customer success at 6sense.
The Responsibilities:
We’re in the high growth stage of building our customer success team. We’re looking for process-oriented people who have an intrinsic drive to be successful; who have a track record of building customer advocates in technical product environments; who have a passion for B2B buyers, their businesses and what 6sense means to their success and who can think critically about driving customer growth and building our organization. This is a unique opportunity to help shape and accelerate our success.
As Customer Success Manager you will be responsible for actively managing the happiness and renewal of a portfolio of assigned 6sense customers. Responsibilities include
- Partnering with a 6sense technical CSM to manage customer onboarding, product rollout and training
- Working closely with customers to ensure 6sense is being adopted into their teams’ daily workflow, generating positive ROI and growing lifetime value for 6sense
- Maintaining visibility into product performance and customer feedback to communicate with CS and other teams. Work closely with customer and internal teams to resolve issues promptly and minimize customer churn
- Identifying areas for customer growth: additional use cases for 6sense data and new business units with revenue potential for 6sense
- Building customer advocates who will speak on behalf of 6sense as a reference and share success stories in 6sense events and content
- Becoming an expert on the 6sense predictive engine, including implementation and how use cases of 6sense connect to top business goals and requirements
Customer Success Managers will represent the voice of the customer at 6sense and work closely with internal teams to create a company-wide culture of Customer Success.
- Be an advocate for customers’ product feature priorities internally within 6sense and align with product team around driving product roadmap
- Partner with sales for pre-sales questions and demos; share customer stories and help develop marketing collateral
- Identify opportunities for continuous improvement – within accounts, across CS team and across 6sense
- Ability to juggle multiple projects, prioritize, and scale
We are creating a different kind of company. If this sounds like a breath of fresh air and a place where you’ll thrive as you take your success to the next level, we should talk!
Your Experience:
- 3-5 years of Customer Success, Account Management, or Consulting experience, ideally from a high tech or SaaS company, where you developed strategies on assigned accounts to fully leverage technology solutions
- Experience working closely with B2B demand gen, marketing operations, sales operations and analytics teams
- You have led projects from conception to closure, and have experience leveraging internal resources to get things done.
- Familiarity with the marketing tech stack: Marketing Automation, digital marketing technologies, data providers, B2B digital media. Experience using Marketing Automation, CRM or related applications is a plus
- Strong analytical and communications skills
Base Salary Range: $71,250 to $109,250. The base salary range represents the anticipated low and high end of the base salary range for this position. Actual salaries may vary and may be above or below the range based on various factors, including but not limited to work location and experience. The base salary is one component of 6sense’s total compensation package for this position. Other compensation may include a bonus program or commission plan, and stock options if approved by 6sense’s board. In addition, 6sense provides a variety of benefits, including generous health insurance coverage, life, and disability insurance, a 401K employer matching program, paid holidays, self-care days, and paid time off (PTO).
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by Ronald Barron | Feb 23, 2023 | Uncategorized
Job Description
Title: Product Owner
Location: Remote/Nationwide USA
For more than 80 years, Kaplan has been a trailblazer in education and professional advancement. We are a global company at the intersection of education and technology, focused on collaboration, innovation, and creativity to deliver a best-in-class educational experience and make Kaplan a great place to work.
The future of education is here and we are eager to work alongside those who want to make a positive impact and inspire change in the world around them.
The Product Owner is responsible for overseeing small projects to medium projects or phases of larger projects. Responsible for coordinating activities of project team, identifying appropriate resources needed, and developing schedules to ensure timely completion of the project. Must be familiar with system scope and project objectives as well as the role and function of each team member in order to effectively coordinate the activities of the team.
Key Responsibilities:
- Manage project timelines, budgets, and deliverables
- Developing schedules to ensure timely completion of projects
- Communicate project status to management and business stakeholders
- Act as a liaison between IT departments and business stakeholders
- Host cross-team meetings and drive task completions related to the project.
- Other duties as assigned
Minimum Qualifications:
- Bachelor’s Degree in Business, Information Systems or Information Technology
- 2+ Years’ Experience in Experience managing technology & operational projects
- Experience with Google Docs, MS office, Project Management Software (e.g. Daptiv, Workday, MS Project)
- Excellent communication skills, and comfort in facilitating technical discussions in team meetings
- Ability to follow processes, work effectively on a team, and maintain a positive attitude
Preferred Qualifications:
- Experience managing software development projects
- Experience managing IT infrastructure projects
- Knowledge of agile methodologies (i.e. Scrum )
- Experience working in the Higher Education industry
- Experience with Online Learning Management Systems
- Ability to work evenings/weekends as necessary
We offer a competitive benefits package including:
Remote work providing flexible work/life balance
Comprehensive Retirement Package including 401K company match and two pension programs
Our Gift of Knowledge Program provides tuition assistance and substantial discounts for our employees and close family members
Competitive health benefits and new hire eligibility starts day-1 of employment
Generous Paid Time Off includes paid holidays, vacation, personal, sick paid time-off, plus one (1) volunteer day and one (1) diversity and inclusion day to participate and give back to our local communities
And so much more!
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by Ronald Barron | Feb 22, 2023 | Uncategorized
Job Description
UI/UX Designer – Remote
Location: Akron, OH, US, 44320
FirstEnergy
FirstEnergy at a Glance
We are a forward-thinking electric utility powered by a diverse team of employees committed to making customers’ lives brighter, the environment better and our communities stronger.
FirstEnergy (NYSE: FE) is dedicated to safety, reliability and operational excellence. Headquartered in Akron, Ohio, FirstEnergy includes one of the nation’s largest investor-owned electric systems, more than 24,500 miles of transmission lines that connect the Midwest and Mid-Atlantic regions, and a regulated generating fleet with a total capacity of 3,780 megawatts.
About the Opportunity
This is an open position with FirstEnergy Service Co., a subsidiary of FirstEnergy Corp. [SC00]
The ability to work remotely within the United States may be available based on business need. This option is not available in the states of California, Colorado, Illinois, Kentucky, Massachusetts, Montana, Nebraska, New York, Oregon or Washington at this time.
We have recently embarked on a Digital transformation journey where we are reimagining the way we work and serve our users. Our projects benefit the community by aiding in providing safe, reliable electricity to everyone:
- Customer: create analytics to improve customer satisfaction along the customer journey for a lifetime as they move-in to a residence, pay their bill and move to new residences.
- Transmission & Distribution: develop algorithms to detect asset failures, reduce outages and provide reliable electricity to customers.
- Smart Meter: provide customers with the electric usage they need to make smart decisions about their home as well as reduce threats and theft in the electric system.
The design team is a newer and growing team so you will have the opportunity to help shape design at FirstEnergy!
What you’ll do:
As a Designer at FirstEnergy you will design and deliver elegant product experiences as part of a cross-functional Agile product teams, more specifically:
- You will leverage design thinking, and clearly convey design process to internal team and clients
- You will use UI/UX design best practices and collaborate with other designers to problem solve design challenges and maintain a level of consistency and coherence across products
- You will actively collaborate with business / brand stakeholders throughout the design and development process
- You will help Product Owners define both long and short-term vision and roadmap for digital products
- You will conduct user research and generate insights to inform design solutions
- You will design interactive prototypes and design tests to validate customer needs using creative software that brings user-centric ideas to life (e.g., Figma, Adobe Creative Suite, Invision, Sketch, and others)
- You will work closely with the developers to provide design assets for development
What You Will Need to be Qualified:
- A Degree specialization in Human Computer Interaction (HCI), interaction design, or related field with 2 years related work experience is required. In lieu of a degree, you have 4 years of related experience.
- Related work experience includes, but it not limited to: experience with Agile and Scrum, digital agency, UI/UX design, mobile or web development, data visualization.
- You are able to cover end-to-end process, i.e. plan/ drive research, lead workshops, stakeholder education, hands-on design, workflow & user interface, and work with development team to implement
- You have experience design and data visualization skills, including use of a diverse set of software (e.g., Figma, Adobe Creative Suite, Invision, Sketch, and others)
- You are assertive, with the confidence to be voice of authority and not afraid to do what is best for the team while bringing a high-energy and passionate outlook to the job
- You have excellent problem-solving, organizational and analytical skills
- Preferably you have experience in managing/mentoring junior designers
- Preferably you have experience in the energy industry
- You are willing to travel throughout the organization and service territory and work extended hours, as required
Benefits, Compensation & Workforce Diversity
At FirstEnergy, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, a company-sponsored pension plan, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at www.firstenergycorp.com to learn more about all of our employee rewards programs. FirstEnergy proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time.
Safety
Safety is a core value for FirstEnergy and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards.
Position Classification Exempt
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by Ronald Barron | Feb 22, 2023 | Uncategorized
Job Description
Title: Senior Managed Services Engineer – Storage
Location: Remote Remote US
JOB ID:
23000756
FOCUS AREA:
Delivery Engineering
EMPLOYMENT TYPE:
Full-Time
Senior Engineers are independent technology leaders at CDW. The primary purpose of this position is to manage and maintain IT infrastructure environments for Managed Services customers, which may include, but are not limited to: enterprise data storage systems, mainframe (IBM Systemz), midrange (IBM Power), Windows, and/or Unix/Linux systems and associated software. Senior Engineers understand customer business needs and apply the necessary technical breadth to drive successful customer projects and CDW offerings and achieve high customer satisfaction. The Managed Services Sr. Engineer – Storage ensures high levels of availability and security of the supported systems and business applications. This position will focus on the operational stability and maintenance of virtualized and physical infrastructure in customer and/or hosted data center environments.
Key Areas of Responsibility
- Performs tasks necessary to fulfill service level agreements with customers regarding storage allocations, limitations, security, and availability.
- Communicates and enforces, through system procedures, data storage retention policies.
- Follows change control, incident response, and testing processes for modifications to storage appliances and software.
- Anticipates, mitigates, identifies, responds to, and resolves issues with storage devices, storage access, and data retrieval.
- Provide mentoring, guidance and leadership to junior level engineers
- Be a project sponsor for automation, growth, adoption, and continuous improvement efforts
- Researches and makes recommendations on storage products, services, and standards in support of procurement and development efforts.
- Monitors, analyzes, and predicts trends for storage equipment performance, space allocation, and data growth to recommend enhancements to the IT storage team.
- Develops routines for end-users to facilitate storage best practices, including desktop storage administration.
- Remains informed on storage laws, trends, and issues, including current and emerging technologies and best practices; advise, counsel, and educate executive and management teams on their relative importance.
- Ensures that information storage measures and equipment adhere to all applicable laws and regulations.
- Performs storage server/database transaction and security audits leading to identification and mitigation of security threats to enterprise data. Recommends and implements changes where necessary.
- Creates required reports in response to business user needs.
- Develops, documents, and maintains operational processes and tasks.
Responsibilities
- Performs a variety of technical tasks in support of Managed Services customers. These may include, but are not limited to:
- Maintains, upgrades, and troubleshoots client infrastructure solutions
- Maintains, supports, and optimizes client network hardware, software, and communication links
- Anticipates, mitigates, identifies, and responds to system performance issues
- Ensures the integrity and security of enterprise data on host computers, multiple databases, and during data transfer in accordance to business needs and industry best-practices regarding privacy, security, and regulatory compliance
- Performs updates/patches/upgrades, tuning, performance monitoring, replication, back-ups, security, user management, and resource management
- Researches and makes recommendations on infrastructure products, services, and standards in support of procurement and development efforts
- Conducts transaction, performance, and security audits
- Performs routine system backups and restores
- Participates in Disaster Recovery exercises and planning
- Follows change control, incident response, and testing processes
- Communicates and enforces, through system procedures, data storage retention policies
- Monitors, analyzes, and predicts trends for equipment performance, space allocation, and data growth to recommend enhancements
- Creates scripts to automate common tasks
- As needed, assumes a technical lead role on designated customers and/or technologies
- Addresses and updates customer incident tickets and change orders, providing internal management and customer account managers with status information
- Creates required reports in response to business user needs
- Develops, documents, and maintains policies, procedures and associated training plans for systems and /or and appropriate use
- Develops reusable assets (templates, tools, etc.) for the Managed Services practice
- Works with account management personnel to participate on conference calls and perform tasks in support of the client relationship
- Partners with the Managed Services Continuous Improvement team on pre-sales support activity and design and scoping of services
- Provides technical perspective to ensure a realistic estimation of scope, cost and level of effort for proposal generation
- Works with project managers in the development and implementation of project plans and timelines
- Complies with time entry guidelines
- Training/Certifications: Attends training sessions, and obtains industry related certifications as determined by management
- As a Senior Engineer provide technical services with no supervision from Supervisors, Team Leads, and Technology Owners
- Ability to follow through with tasks, projects, troubleshooting with no supervision.
- Serve as technical point of contact on customer engagements, and internal projects
- Conducts/leads design workshops for complex designs to meet customer, business and technical objectives
- Proactively develops plans and activities to avoid problems
- Communicates with Engineering Manager all events that are not anticipated (new product requirements, equipment failure, design changes, schedule changes).
- Responds to all customers professionally and courteously and relays any customer questions or concerns to manager.
- Demonstrates and actively promotes an understanding and commitment to the mission of CDW through performing behaviors consistent with the CDW Way.
- Assist in creating and documenting policies and procedures.
- Provide support to Service Account Managers, Project Managers and product developers.
- Contribute to written proposals and technical documentation.
- Assist Professional Services team when required with client consultation including assessing and recommending architectural designs/changes to client systems in response to performance issues, growth requirements, etc.
- Review assigned service requests daily, following up and providing status updates to clients; ensure data pertaining to the status of service requests is entered into the problem tracking systems accurately and promptly to provide an up-to-date picture of service delivery status and backlog.
- Supports and conducts self in a manner consistent with customer service expectations.
- Tests, evaluates, and develops new products, offerings, and solutions.
- Conducts training of customers and company employees in both formal and informal environments.
- Works directly with Project Managers to update project plans and communicate project status.
Basic Qualifications
- Bachelor degree in business, computer science, a related technical degree or equivalent
- At least five (5) years’ experience with administrating SAN/NAS Storage solutions, to include one or more of the following:
- Brocade and/or Cisco MDS FCP switching
- Dell/EMC: Unity, PowerMax, Isilon/PowerScale
- NetApp: FAS/AFF (C-mode and 7 mode)
- IBM DS5000, DS8000, Storwize (V5000, V7000), FlashSystem
- Pure FlashArray and FlashBlade
- Hitachi Virtual Storage Platforms
- Advanced level technical certifications or equivalent
Other Position Requirements
- Strong analytical, problem-solving, and technical troubleshooting skills
- Demonstrated Network backup (NetBackup, TSM, Commvault, etc.) skills
- Experience with FibreChannel SAN architecture/Design/Implementation
- Demonstrated architecture, implementation, and migration experience with EMC, NetApp and/or IBM storage arrays
- Experience with emerging technologies such as flash arrays and hybrid
- Experience with Cisco and Brocade SAN switches as it relates to a SAN
- Experience with hypervisors such as vSphere and/or Hyper-V
- Experience documenting and maintaining configuration and process information
- Demonstrated presentation and communication
Preferred Qualifications
- Storage Based Replication technology (Global Mirror/SRDF/SnapMirror/RecoverPoint, etc.)
- Manufacturer certifications (IBM, NetApp, EMC, etc.) – EMC Implementation Engineer Certification
- NetApp NCDA/NCIE/etc. certification
- Storage subsystem implementation experience on EMC and NetApp arrays
- RecoverPoint, FAST-VP, Open Replicator/Migrator, Replication Manager, Unisphere, CLI, PowerPath, ControlCenter, SMC, SPA, and other EMC software experience
Essential Functions
The position is part of a 7 day per week, 24 hour per day managed services operations. To provide the required coverage, must be willing to work other shifts.
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