Staff Engineering Manager, Actions MacOS

Job Description

Title: Staff Engineering Manager, Actions MacOS

Location: Remote – United States

GitHub is changing the way the world builds software, and we want you to help build GitHub! We’re looking for an experienced Staff Engineering Manager to lead our Actions Mac Cloud Platform and Infrastructure Team.

Actions Mac Cloud owns the end to end lifecycle of the fleet of machines that power all our hosted Mac runners for GitHub Actions. This includes:

  • Obtaining and provisioning hardware
  • Working with data centers to deploy our hardware
  • Building deployment and runtime software to provision and manage the Mac hardware and virtual machines
  • Interfacing with multiple vendors and engineering teams to accomplish the above

Actions is a core part of GitHub and enables developers around the world. Millions of GitHub customers will rely on your team’s work every single day.

You’ll be supporting engineers distributed across the United States working closely with the teams building Actions. You’ll help set business and product direction, and you’ll be involved in implementation, scaling, reliability and customer success to ensure we’re setting our teams and customers up for success.

The people on our teams believe that creating great products for GitHub users is a ton of fun, and you’ll be inspired by the opportunity to help enable developers all over the world to build world-changing things with our tools.

Responsibilities:

  • Partner with your team, other engineering teams and product partners to enable the macOS runners capabilities needed by our customers.
  • Drive the team to meet the service’s high availability and scale requirements.
  • Help ensure that individuals on the team are learning, growing and advancing in their respective careers through mentorship, pairing, and delegating work
  • Foster a culture of safety and inclusivity, where feedback is shared and received with empathy and kindness to help the team improve
  • Partner closely with Vendors, TPM, PM and external stakeholders to do long term planning and execution
  • Participate in hiring and sourcing to build a diverse high performance engineering team
  • Cultivate an environment across the company where team members are empowered and demonstrate a strong sense of ownership and belonging
  • Work with the team to develop, communicate, and track progress against long term plans
  • Coordinate with engineering, product and design leadership to define and prioritize projects that help us meet business objectives
  • Ensure the team, the company and the community have a clear understanding of the direction of the projects and the reasoning behind decisions
  • Think creatively while balancing technical constraints and customer needs to enable your team to build architecturally consistent, high quality software to reliably meet customer needs and exceed their expectations
  • Support a highly available service used by millions of users on a daily basis
  • Own and advocate for the health and quality of the systems that the team builds, participate in a manager on-call rotation, and respond to incidents as necessary
  • Drive data driven improvements to both product quality and engineering efficiency

Required Qualifications:

  • 5+ years of experience developing backend services for large scale systems
  • 3+ years of experience leading engineering teams delivering high availability, enterprise-grade services, including at least 1 year of remote work experience leading a distributed software team
  • Experience working with data centers and vendors
  • Familiarity with SQL, Kusto, or general database knowledge
  • Proficient experience in hiring and building teams, coupled with a proven track record in developing effective strategies and roadmaps for their teams
  • Experience with maintaining production systems including: monitoring, observability and diagnosing problems

Preferred Qualifications:

  • Experience with distributed transactions is a plus
  • Experience in, Golang, C#, and/or Azure is a plus
  • Passionate about fostering good engineering practices and processes
  • Excellent analytical skills as well as communication skills both verbal and written. We’re a distributed team so we’re extra mindful about communication
  • Strong customer focus and data driven approach
  • 2+ years of experience on teams building infra as code is a plus

Ability to meet GitHub, customer and/or government security screening requirements are required for this role. These requirements include, but are not limited to the following specialized security screenings: Microsoft Cloud Background Check: This position will be required to pass the Microsoft, GitHub’s parent company, Cloud Screen upon hire/transfer and every two years thereafter.

Minimum salary of $118,100 to maximum $313,300.

These pay ranges are intended to cover roles based across the United States. An individual’s base pay depends on various factors including geographical location and review of experience, knowledge, skills, abilities of the applicant. At GitHub certain roles are eligible for benefits and additional rewards, including annual bonus and stock. These rewards are allocated based on individual impact in role. In addition, certain roles also have the opportunity to earn sales incentives based on revenue or utilization, depending on the terms of the plan and the employee’s role.

Location: In this role, you can work remotely from anywhere in the United States.

APPLY HERE

IT Enterprise Applications Engineer

Job Description

Title: IT Enterprise Applications Engineer (SFDC)

Location: Remote

The GitLab DevSecOps platform empowers 100,000+ organizations to deliver software faster and more efficiently. We are one of the world’s largest all-remote companies with 2,000+ team members and values that foster a culture where people embrace the belief that everyone can contribute. Learn more about Life at GitLab.

We are currently hiring an IT Enteprise Applications Engineer specializing in Salesforce. This team is responsible for the implementation and operational ownership of all Enterprise Applications and in this role, you will report to the IT Manager, Enterprise Applications Engineering. More information can be found in the job family here.

What you’ll do

  • Build Salesforce solutions on Salesforce Cloud, Service Cloud, Marketing Cloud, Salesforce Communities or Knowledge.
  • Develop end to end Salesforce solutions using Configuration and Customization – APEX Class, Triggers, Visualforce pages, Lightning components etc.
  • Automate business processes using Salesforce automation tools, such as Process Builder, Workflows, Formulas, Flow, Assignment Rules and email Alerts.
  • Build integrations between Salesforce and external applications using REST, SOAP APIs, oAuth and Single Sign-On.
  • Business partnerships: Influence cross-functional teams regularly, building and managing holistic relationships with select partners.
  • Business operations: Build, maintain and improve internal analysis and planning processes to more efficiently deliver for our business partners.
  • Technical delivery: Drive end to end delivery processes with minimal guidance.
  • Project management: Run medium-sized projects that improve our ability to make better data driven insights or make the company more efficient.

What you’ll bring

  • Development experience with advanced Salesforce.com development tools and techniques (e.g. Apex language, Force.com custom development, triggers, controllers, JavaScript, Force.com SOAP and REST APIs, JSON, AngularJS, jQuery, JavaScript, sObjects, SOQL, SOSL, Chatter APIs, outbound messaging, Bootstrap, Lightning Design System (LDS), Lightning Components and Visualforce pages).
  • Experience with ETL tools like MuleSoft, Workato or Informatica Cloud would be a plus.
  • Salesforce.com certified Platform Developer, Salesforce.com App Builder, Architect or other advanced certifications.
  • Ability to be a self-starter and thrive in a fast paced environment, as well as a customer centric mentality and interpersonal skills necessary to manage business and technology relationships.
  • Exceptional time management and prioritization skills, resiliency under pressure, ability to meet deadlines and ability to work in a constantly changing environment.
  • Strong security and confidentiality practices with systems that handle sensitive data.

How GitLab will support you

  • Benefits to support your health, finances, and well-being
  • All remote, asynchronous work environment
  • Unlimited PTO (paid time off)
  • Team Member Resource Groups
  • Equity Compensation & Employee Stock Purchase Plan
  • Growth and development budget
  • Parental leave
  • Home office support

Hiring Process

Candidates for this position can expect the hiring process to follow the order below. Please keep in mind that candidates can be declined from the position at any stage of the process. To learn more about someone who may be conducting the interview, find their job title on our team page.

  • Selected candidates will be invited to schedule a screening call with one of our Global Recruiters.
  • Next, candidates will be invited to a 45 minute interview with a senior member of the team.
  • Second round interviews will involve interviews with 2 SMEs in the Business and/or IT Team.
  • Final interview is with the Senior Director, Enterprise Applications.

Compensation

This is a fully remote position and candidates can be located anywhere that GitLab has an entity or PEO. For candidates in the United States, the salary range for the role is $80,000 – $110,000 USD. Grade level and salary ranges are determined through interviews and a review of education, experience, knowledge, skills, abilities of the applicant, equity with other team members, and alignment with market data.

APPLY HERE

Customer Experience Specialist

Job Description

Title: Customer Experience Specialist

Location: Remote US

About the team:

The Consumer Experience team is critical to forging and maintaining lasting relationships with our millions of customers. Reflecting GOAT Group’s core values of authenticity and innovation, you will join a collaborative team that solves problems with thoughtfulness, empathy and speed. The result is a world-class customer experience that builds trust with our buyers and sellers worldwide.

In this role you will:

  • Resolve customer support issues with the utmost patience and by adhering to company policies
  • Provide fast, accurate, and personalized customer support with a positive attitude through email and chat
  • Troubleshoot technical issues related to our mobile apps and website
  • Maintain a position of trust and responsibility by keeping customer information and interactions confidential
  • Be flexible to carry out other assignments as they come up

We are looking for:

  • Passion for sneakers, technology and helping others succeed
  • Experience delivering customer focused solutions to meet customer needs
  • A quick learner, a self-starter, able to work independently, and you’re willing (and able) to handle the pressures of an increasing level of responsibility
  • Excellent written and verbal communication skills; able to interact with customers in a clear and concise manner
  • Must be a team player who is able to make independent decisions based on established guidelines
  • Must be able to prioritize work and manage time effectively; the ideal candidate thrives in a fast-paced, multi-faceted environment
  • Must have reliable wifi
  • Highly organized with demonstrated attention to detail
  • Must be available to work one weekend day per-week
  • Must be available and willing to work extended hours as needed (during crunch times!) per day or per week, and holidays, to meet business needs
  • Must be available to work pacific time hours

The hiring range for this position is below, plus benefits (401K, paid time off, dental, medical, vision, disability, life insurance options). To determine starting pay within the hiring range, we carefully consider a variety of factors, including primary work location, role/level, a candidate’s skills, experience, market demands, and internal parity. You may reach out to a recruiter for additional information.

Hiring Range:

$15.77$19.71 USD

APPLY HERE

Marketplace Advertising Manager

Job Description

Title: Marketplace Advertising Manager

Location: Remote (USA)

CRAFT MEETS COMFORT. At Resident, we believe your living space shouldn’t just look good, it should feel good. That’s why we’ve created a house of brands that focuses on quality materials, timeless style, and most importantly, comfort. Our current brands include the award-winning Nectar, DreamCloud, Awara, and Siena products and we continue to invest in new categories to broaden our offering and address our customers’ needs.

Since our inception in 2017, Resident has become one of the fastest growing, scaled, and profitable omnichannel retailers in North America. We are a disruptor in the broader home furnishings category underpinned by deep and proven expertise in data science & analytics, performance marketing, and e-commerce technology. As our business continues to grow, we are focused on building world-class retail, finance, operations, logistics, data science, performance marketing, and customer success-driven teams that thrive in a modern work environment.

At Resident, our staff is dedicated to the values of Excellence, Customer Love, Big Thinking, Inclusivity, and Forward Momentum.

To be considered for this remote opportunity, you must reside and be authorized to work within the United States.

Job Overview:

Resident is looking for an experienced Marketplace Advertising Manager to join our growth team. The position will be responsible for managing our search and display advertising campaigns across various retail marketplaces, including Amazon US, Sam’s Club (MAP), Wal-Mart, Amazon CA and Amazon UK. The Marketplace Advertising Manager will work closely with our E-Commerce Manager to ensure proper strategy and KPI’s are being met as we scale spend. In addition, the ideal candidate should have experience launching Streaming TV campaigns via DSP and utilizing Amazon Marketing Cloud to track and interpret data.

Key Responsibilities:

  • Manage and optimize Amazon sponsored product, sponsored brand, and sponsored display campaigns, ensuring they align with our marketing and sales goals.
  • Create, launch, and manage advertising campaigns across other retail marketplaces, including Sam’s Club (MAP), Wal-Mart, Amazon CA and Amazon UK.
  • Utilize Amazon DSP to create and launch display and video advertising campaigns, including Streaming TV.
  • Monitor advertising performance and make data-driven decisions to improve campaign performance utilizing retail search & display platforms, Amazon Marketing Cloud, and internal reporting systems.
  • Collaborate with the marketing team to create engaging and effective advertising copy and creative assets.
  • Work closely with the marketing team to ensure advertising campaigns are driving sales and meeting revenue targets.
  • Keep up-to-date with the latest advertising trends and best practices and implement them into our campaigns.

Qualifications:

  • Bachelor’s degree in Marketing, Advertising, or a related field.
  • 3+ years of experience in managing Amazon sponsored product, sponsored brand, and sponsored display campaigns.
  • Experience in utilizing Amazon DSP to create display and video advertising campaigns.
  • Experience in managing advertising campaigns across various retail marketplaces (Wal-Mart, Sam’s Club (MAP), Amazon international marketplaces)
  • Strong analytical skills and experience with data-driven decision making.
  • Excellent communication and collaboration skills.
  • Ability to work independently and manage multiple projects simultaneously.
  • Strong attention to detail and ability to meet tight deadlines.

Preferred Qualifications:

  • Experience in managing advertising campaigns for a furniture or home decor company.
  • Experience in utilizing Amazon DSP for Streaming TV campaigns.
  • Experience in utilizing Amazon Marketing Cloud to interpret data, track path to purchase, and tie into multi-touch attribution models.
  • Experience with other programmatic advertising platforms (such as Google Ads or Facebook Ads).
  • Familiarity with Amazon’s A9 algorithm and search engine optimization (SEO) for Amazon listings.
  • Knowledge of HTML, CSS, and JavaScript.

What We Offer (subject to eligibility requirements):

  • Remote-first workplace (since 2016!)
  • Competitive Salary
  • Health, Vision & Dental Insurance
  • HSA company contributions
  • 401K with company match component
  • Take what you need Paid Time Off
  • Wellness benefits
  • WFH office and cell phone/internet stipend
  • A FREE MATTRESS plus an awesome Friends and Family discount!

APPLY HERE

Lead UX Product Researcher, Supply Chain

Job Description

Lead UX Product Researcher, Supply Chain

remote type

Remote or Hybrid

locations

1000 Nicollet Mall, Minneapolis,MN 55403-2542

time type

Full time

job requisition id

R0000284709

About us

Target is an iconic brand, a Fortune 50 company and one of America’s leading retailers. Our purpose is to help all families discover the joy of everyday life. As a senior member of our product research team, you’ll bring that purpose to life across Target.com, Target apps, internal tools, and more through the design of new retail experiences and the evolution of existing ones.

The UX Research Team is responsible for building empathy for the Target Guest and Target Team Member throughout the product development lifecycle for Target’s digital products, inclusive of web experience, app experience, internal tools, and in-store digital tools. The UX product researcher is a key partner to several functions in the digital group including product owners, UX product designers, engineers, data scientists, content designers, accessibility consultants, and site merchandisers.

About the job

Research projects span from lean usability validation (as needed by the product teams) to strategic future-thinking discovery projects (driven by researchers’ insights) to enable constant experience optimization and inform strategic business priorities. Using both qualitative and quantitative methods, the researcher will translate research insights into powerful stories that not only help shape product design and development but also influence the world of modern retail. We are looking for a researcher with service design experience to help build out blueprints and identify areas of opportunities for our Global Supply Chain and Logistics team.

Responsibilities as a Lead UX Product Researcher:

  • Serve as a research expert within product teams throughout the research project life cycle recommending appropriate methodology, scoping, and coordinating the entire process, facilitating in-field research and post-research synthesis through analysis
  • Act as a partner and provide expert guidance in leading, conducting, and synthesizing qualitative research projects including, but not limited to: in person moderated testing, remote moderated & unmoderated testing, surveys, heuristic reviews, benchmark studies, concept testing, online & in-store intercepts, ethnographies, shopalongs
  • Plan, lead, and socialize high-profile research projects to drive key strategic decisions across Target’s digital business
  • Collaborate with cross-functional product teams, to understand and support the strategic direction of the digital teams’ businesses through research and discovery
  • Ensure relevance and quality of insights through thoughtful assessment of risk, establishment of clear success criteria, and the use of methodology based on sound research principles and practices
  • Bring empathy and guest insights to every business problem, identifying the problem from the user’s point of view and highlighting opportunity areas
  • Partner with and mentor other UX product researchers on research methods, execution, and project management to identify and lead initiatives to strengthen our impact
  • Uphold our research ethics and actively find ways to strengthen & scale our processes

About you

  • 4-year degree or equivalent experience in Anthropology, Social Science, Design Research, Psychology, Human Factors, HCI, or related field
  • Minimum of 6 years’ experience practicing UX design research/service design for digital product teams
  • Genuine curiosity about people and experiences
  • Excellent written and verbal communication skills; demonstrated ability to effectively communicate complex concepts to cross functional partners
  • Strong ability to tell compelling stories from data
  • Comfortable within ambiguity with the ability to prioritize; demonstrated ability to manage multiple projects (both small and large) and adjust to changing priorities
  • Strong project management skills experience managing multiple projects at various stages in the project life cycle
  • Comfortable speaking to a diverse group of people and leading conversations to discover research insights
  • Excellent strategic thinking and problem-solving skills
  • Experience running, recruiting, moderating and analysis of online panels and thinking strategically about their application
  • Ability to use company strategy as a guidepost to execute on research projects to support that strategy
  • Experience in Quantitative UX Research methods, including survey creation and analysis

APPLY HERE