Job Description
Web Product Manager
locations
Remote USA
time type
Full time
job requisition id
R8303
Join us as we work to create a thriving ecosystem that delivers accessible, high-quality, and sustainable healthcare for all.
The Opportunity
Do you have a passion for building and creating personalized web experiences? Are you experienced in working with CMS, web analytics and MarTech applications? Do you want to be part of a growing team? Are you looking to be a key part in rolling out an integrated marketing & sales platform strategy? Are you an experienced product manager? If so, then we need you!
Position Summary
As part of the web team, the Web Product Manager will play a key part in building a connected web infrastructure and owning the Marketing stakeholder relationship. Your scope will be, but not limited to, athenahealth.com, epocrates.com and all other associated marketing web properties. You will partner with the Marketing web content team and ensure that our product and development team drive their success. You will be singularly responsible for the quality of the software that we deliver and ensure that scope and deadlines are committed to, communicated, and met.
Responsibilities
- Lead our execution scrum team to ensure scope and deadlines are defined, and communicated
- Managing and prioritizing the teams work to meet project milestones and deliverable dates
- Manage the web product backlog
- Manage our resource allocation against initiatives
- Drive business requirements through lifecycle of the product
- Provide recommendations on web design and layout to continuously strive towards stakeholder goals
- Build out content management self-service capabilities and be responsible for the coordination and communication of training
- Evaluate scrum team workflow processes and provide recommendations for continuous improvement
- Serve as a trusted advisor to stakeholders; understand the business challenges and help advise on key decisions; make recommendations on build vs buy
- Triage all incoming requests and remove obstacles for effective and efficient product delivery
- Manage a portfolio of internal stakeholders (e.g., Marketing, Sales, IT partners)
- Establish relationships with key stakeholders across athena
- Contribute to platform optimization decisions
- Contribute to the development of our product management team by lending your knowledge and experience to teach others
Education & Experience
- Bachelor’s Degree or equivalent experience required
- 3-5 years of product management experience; 5+ years of web experience
- 2+ years working with stakeholders in a business environment, working across cross-functional groups
- 2+ years of experience using CMS
- Understanding of websites and their role in the digital marketing ecosystem
- Domain Name management (registrars and DNS)
- Excellent attention to detail and the ability to effectively multi-task while driving results
- Experience working within agile methodologies preferred
- Healthcare background a plus
- Familiarity with the following technologies:
- CMS Applications e.g., Drupal
- Personalization applications e.g., Salesforce Personalization Cloud, Adobe Target
- Web Analytics e.g., Adobe Analytics, Google Analytics
- CRM e.g., Salesforce, Sales Cloud & Marketing Cloud
- Knowledge sharing tools e.g.,Confluence
- Collaborative tools e.g., SharePoint, Microsoft teams etc.