About the Role
Title: UX/UI Designer
Location: Remote (USA)
Type: Full-time
Workplace: remote
Category: Product
Job Description:
About Us
Marigold Health is a leading provider of app-based peer recovery support, empowering individuals on their journey to wellness. We combine compassionate peer support with innovative technology to improve health outcomes and enhance the member experience. We’re seeking a talented UX/UI Designer to help us create intuitive, engaging experiences for both members and peer supporters.
Role Overview
As a UX/UI Designer, you will design and optimize user experiences for our mobile app and backend web functionality. This role requires a user-centered approach to design, a strong understanding of industry trends, and a strategic lens on competitive landscapes. You’ll work closely with product managers, developers, and peer recovery specialists to ensure our platforms meet the needs of members and peers alike.
Key Responsibilities
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- User Interface Design
- Develop visually appealing and accessible designs that align with Marigold Health’s brand identity.
- Create and maintain high-fidelity mockups, clickable prototypes and design systems to ensure consistency across platforms.
- Collaborate with product managers and developers to ensure seamless implementation of designs.
- Feature Development
- Partner with product teams to prioritize and design features that enhance member engagement, drive member outcomes, and improve peer efficiency.
- Help manage the design roadmap while representing the voice of the member.
- Incorporate feedback from members, peers, and stakeholders into iterative design improvements.
- Accessibility and Inclusivity
- Ensure all designs are ADA-compliant and accessible to users with Web Content Accessibility Guidelines (WCAG)
- Advocate for inclusive design principles throughout the product lifecycle.
- User Experience Design
- Conduct user research, interviews, and usability testing to understand the needs and behaviors of members and peer supporters.
- Map user journeys, create personas, and define user flows to guide design decisions.
- Design wireframes, prototypes, and mockups for mobile and web interfaces.
- Work closely with product and data science teams to understand how members and internal staff are using our product, and what can be improved.
- Competitive Landscape Analysis
- Monitor trends in app-based peer support and healthcare technology to identify opportunities for innovation.
- Benchmark against competitors to understand industry best practices and user expectations.
- Collaboration and Communication
- Work closely with cross-functional teams, including product, development, and clinical operations, to align design goals with organizational objectives.
- Present design concepts and rationale to stakeholders for feedback and approval.
- Create and present research and design insights reports to stakeholders.
- Lead design handoffs with development teams to ensure clarity and efficiency.
About You
- And the following would be nice
- Bachelor’s degree in Computer Science, UX/UI Design, Human-Computer Interaction, Graphic Design, or a related field, or commensurate experience in-leu of a degree
- 5+ years of experience in UX/UI design, preferably for mobile apps and web platforms.
- Proficiency in design tools such as Figma, Sketch, Miro, Adobe Creative Suite, Storybook or similar.
- Strong portfolio showcasing user-centered design processes and outcomes.
- Experience working with user research and usability testing.
- Knowledge of accessibility standards (e.g., WCAG) and inclusive design principles.
- Familiarity with healthcare, behavioral health, or peer support services.
- Previous experience at an early or mid-stage startup
- Previous experience working as a designer for a social network or online community
- Experience with design systems and component libraries.
- Understanding of front-end development principles (e.g., HTML, CSS) for effective collaboration with developers.
Key Competencies
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- Empathy: A deep understanding of the challenges faced by members and peers, and the ability to design solutions that meet their needs.
- Strategic Thinking: Ability to analyze the competitive landscape and align design with business goals.
- Collaboration: Excellent communication and teamwork skills to work effectively across departments.
- Attention to Detail: Precision in creating polished, user-friendly designs.
Why You’ll Love This Role
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- Impact-Driven Work: Contribute to meaningful outcomes in the lives of individuals on their recovery journey.
- Innovative Environment: Be part of a team that values creativity, collaboration, and continuous learning.
- Professional Growth: Opportunities to expand your skills and take ownership of impactful projects.
- Supportive Culture: Work with a mission-driven team that values inclusivity and employee well-being.