Job Description
UX Research Associate
WASHINGTON D.C. OR REMOTE /
PRODUCT /
FULL-TIME
/ REMOTE
CommonLit is a nonprofit EdTech organization dedicated to providing high-quality literacy instruction to low-income students and students of color to prepare them for success in college and careers. We operate a free online reading and writing program, www.commonlit.org, that is used by millions of teachers and students worldwide each month. We are a quickly growing team of passionate professionals – many of whom are former teachers. Our team is now over 100 full-time employees spread across ~30 states.
The UX Research Associate will support with the design, implementation, and synthesis of research aimed at better understanding our users’ experience and needs across various products.
While prior user research is not required for this position, there are a few characteristics that are good predictors of success in this role:
- – You are fascinated by ideas and energized by solving student, teacher, and administrator problems.
- – You have an inherent curiosity that drives you to uncover truths, even when they challenge your preconceptions or existing beliefs.
- – You thrive in dynamic work environments where you are asked to take on projects and learn a lot in a short time.
- – You are organized, detail-oriented, and prioritize your time efficiently.
- – You quickly build rapport with others.
Qualifications
The following experiences are appreciated and should be highlighted in a cover letter:
- Exceptional speaking, listening, and written communication skills
- Experience and/or significant interest in user research
- Authorization to work in the U.S. without employer sponsorship
- Experience working in/with communities of color
- Experience presenting to, mentoring, or coaching others
- 2+ years of teaching experience with a track record of leading students to success
Responsibilities
- Collaborate on the design and implementation of various user research projects
- Lead user interviews
- Present key research to key stakeholders across the organization
- Manage participant outreach for teams across the organization
- Maintain systems to organize participant responses, recordings, and transcripts
Compensation and Benefits
- Salary is $65,000-$70,000, commensurate with experience.
- Benefits include health, dental, vision, 401K, commuter benefits, company holidays, parental leave, sick leave, personal leave