About the Role
Title: UX Designer III
Type; Remote
Location: US
Job Description:
At ExtraHop, we’re on a mission to help organizations achieve complete visibility, real-time threat detection, and proactive security through cutting-edge network detection and response (NDR) technology. Our NDR product is a market leader, providing our customers with the ability to detect, investigate, and respond to threats faster than ever before.
We’re proud of the work we do and the recognition we’ve received, including our recent Gartner Peer Insights award, which reflects the trust and satisfaction our customers have in our solutions.
If you’re passionate about innovation, dedicated to protecting digital infrastructures, and ready to make a real impact, we invite you to join our team and help us shape the future of cybersecurity.
Position Summary
At ExtraHop our Product UX Designers create intuitive, engaging experiences that drive real impact for our users and elevate the quality of our products. As a designer at ExtraHop, you’ll participate in user research and contribute to shaping workflows and interfaces that support our customers in detecting, investigating and responding to threats with speed and confidence.
Join us if you are passionate about championing the voice of the customer and collaborating closely with cross-functional teams to ensure every design delivers value, finding excitement in creating a rich user experience and bringing clarity and enjoy usability to a powerful, data-rich platform.
Key Responsibilities
- Develop a deep understanding of user needs and translate them into actionable insights.
- Collaborate with product managers, engineers, and fellow designers to shape and refine features.
- Design clear and elegant user flows, wireframes, prototypes, and high-fidelity mockups.
- Advocate for user-centered design by presenting ideas and decisions clearly to stakeholders.
- Rapidly test, iterate and incorporate feedback from users and teammates.
- Create compelling interfaces that solve customer problems.
- Partner with developers to ensure smooth handoff of design specs.
- Maintain and contribute to our design system and documentation.
- Identify areas for UX improvement through research and observation.
- Participate in customer interviews and usability testing.
Required Qualifications
- 4+ years of experience in UX design with a portfolio showcasing design process
- Bachelor’s degree or equivalent experience in design, HCI, or a related field
- Experience designing for an enterprise product
- Strong interaction design skills and attention to detail
- Skilled in UX tools such as Figma
- Proficiency in user research and prototyping
- Strong communication and collaboration skills; comfortable working across disciplines.
- Experience working in Agile environments.
- Ability to think critically, advocate for users, and clearly explain design decisions.
- Ability to work effectively in a fast-paced, dynamic environment, and experience with Agile development methodologies.
- Work cooperatively with others within the organization and other cross-functional stakeholders.
- Work well in fast-paced, high-stress environments.
- Has predictable, reliable attendance.
Preferred Qualifications
- Experience in the cybersecurity industry
- Possess a strong technical aptitude
- Familiarity with data visualization design
Skills and Competencies
- User-Centered Design Thinking
- Collaboration & Cross-functional Communication
- Visual & Interaction Design Proficiency
- Rapid Prototyping & Iteration