Job Description
Title: User Experience Researcher
Location: U.S. Remote
JobDescription:
Bishop Fox is the leading authority in offensive security, providing solutions ranging from continuous penetration testing, red teaming, and attack surface management to product, cloud, and application security assessments. Weve worked with more than a quarter of the Fortune 100, half of the Fortune 10, eight of the top 10 global technology companies, and all of the top global media companies. Our Cosmos platform, service innovation, and culture of excellence continue to gather accolades from industry award programs including Fast Company, Inc., SC Media, and others. For more than 16 years, we’ve been contributing and giving back to the security community. Weve published more than 16 open source tools and 50 security advisories in the last five years alone. Learn more at bishopfox.com or follow us on social media.
Our mission is to empower businesses and individuals with robust, user-friendly cybersecurity products. We believe that effective security starts with understanding the user, and that’s where you come in.
We are seeking a highly motivated and skilled UX Researcher with Product Design skills to join our product development team. As a UX Researcher, you will play a pivotal role in shaping the user experience of our cybersecurity products by providing deep insights into user behaviors, needs, and motivations.
Responsibilities
- User Research: Conduct in-depth user research to gain insights into user behaviors, needs, and pain points. Utilize various research methods, including interviews, surveys, usability testing, and analytics, to inform product design decisions.
- Product Design: Apply your product design skills to create wireframes, prototypes, and design concepts that align with user research insights and business goals. Ensure that the user interface is intuitive, efficient, and visually appealing.
- Usability Testing: Plan and execute usability testing sessions to evaluate the effectiveness of current and proposed features. Analyze results and collaborate with design and development teams to implement improvements based on findings.
- Persona Development: Work closely with stakeholders to develop and refine user personas that accurately represent the diverse user base of the offensive security platform.
- Collaboration: Collaborate with cross-functional teams, including designers, developers, and product managers, to integrate user feedback and research findings into the design and development process.
- Data Analysis: Analyze user data and feedback to identify trends, patterns, and opportunities for improvement. Present findings and recommendations to internal teams and stakeholders.
- Advocacy: Serve as a strong advocate for the user within the organization, ensuring that user-centered design principles are integrated into the development process.
- Measure and quantify ROI and performance of specific programs utilize data to improve performance and adapt programs
Requirements
- Bachelors or Masters degree in Human-Computer Interaction, Psychology, Sociology, or related field.
- Proven experience in UX research, specifically in technology or cybersecurity environments.
- Strong analytical skills with an ability to translate data into meaningful insights.
- Excellent communication and presentation skills, with the ability to engage and influence cross-functional teams.
- Familiarity with a range of qualitative and quantitative research methods.
- Proficiency with design tools and software, such as Figma. and Sketch.
- A strong portfolio showcasing previous design and research projects.