Job Description

User Experience Researcher

Location: Remote

The role:

  • The User Experience Researcher will work with our users to better understand teachers’ and students’ interactions and behaviors on Newsela.
  • You will conduct qualitative and quantitative research to inform and evaluate current and new features, products, and experiences.
  • Additionally, you will evaluate the competitive landscape, existing customer journeys, and user goals to understand the needs of our users and inform product roadmap.

Why you’ll love this role:

  • As a member of our growing Design team, you will have the opportunity to join a team that conducts UX research to understand how to improve the user experience of teachers, students, and admins.
  • You will also gain exposure to collaborating with cross-functional teams, such as learning, and product marketing.
  • You’ll also have the opportunity to share your research with different teams and evangelize the role of UX research.
  • You will directly impact the design of a better user experience for our users, which will ultimately scale Newsela’s ability to bring engaging, culturally responsive learning content to K-12 classrooms nationwide.

Why you’re a great fit:

  • You have 5+ years of experience in testing experience and survey design, and you have proven knowledge of qualitative and quantitative research methodologies and tools, with experience implementing them.
  • You have demonstrated success in empathizing deeply with users and fiercely advocate from their perspective.
  • You are able to leverage your collaboration with other researchers, designers, product managers, and marketing to ensure research you deliver is integrated into every aspect of the product and provides a holistic view of our users.
  • You can synthesize multiple inputs (reporting data, metrics, qualitative, and quantitative insights) to arrive at recommendations that deliver user-focused outcomes for the team.
  • You have experience integrating user research into product design practices.
  • You also have exceptional communication and storytelling skills, constant attention to detail, a positive attitude, an open mind, and a passion for teamwork and collaboration.
  • You have a portfolio of work samples focused on UX Research and Testing.

Base compensation range: $95,000 – $134,000. Total compensation for this role also includes incentive stock options and benefits. This compensation range may be adjusted based on actual experience.

About Newsela:

One of the fastest growing tech companies in K-12 education, Newsela was founded on the principle that while every child may have unique learning preferences, they all deserve a rich learning experience that ignites a love of learning. We built our platform based on learning science research to deliver the most engaging, authentic content to modernize how teaching happens in the classroom. Along with interactive assessments and tools, we provide teachers with digital content at five reading levels — from +100 of the best sources — that is relevant to the diverse backgrounds and interests of their students. Since we started in 2013, we’ve established a presence in 90% of U.S. K-12 schools and over 2.5M teachers and 37M students have registered with Newsela.

Why you’ll love working at Newsela:

  • Health & Wellness: Access to the world’s leading medical experts for healthcare (pets included!). Discounts and resources to stay healthy: mind, body, and soul
  • Work From Home: Almost all of our roles are fully remote – tech stipend included!
  • Supporting ALL Families: Supplemental programs and time off to take care of your family and yourself
  • Time Off: Flexible PTO to recharge, including Sabbatical Leave
  • Inclusive Experiences: Robust DEIB curriculum, Identity & Experience Groups (Affinity Groups + Employee Resource Group), Authentic & Transparent conversations with Executive Leadership Teams, and integration of DEIB lens across Talent lifecycle processes
  • Professional Development: Holistic Learning & Development Programs that enable meaningful & inclusive experiences, programs that build future-focused competencies, cohort & community learning sessions that foster a sense of belonging, and individual development plans aligned with your personal and professional aspirations to turn goals into reality.
  • Make A Difference: No matter your role or department, the work you do each day helps share the future of education and improves the lives of students and teachers.