Job Description

Title: UX Designer – Customer Platform

Location: Austin, TX; San Francisco, CA; Remote

About the Position

Rev is the leading provider of speech-to-text solutions servicing multinational media companies, educational institutions, and the most discerning and innovative tech startups. Rev leads the market in human-provided transcription and captioning, while providing the world’s most accurate AI-powered automated speech recognition (ASR) and natural language processing (NLP) services. With these offerings, we are transforming the world’s spoken words into insights at a global scale, powering media titans like CBS, ESPN, & Spotify, educational institutions like Stanford, Yale, & Duke, and technology leaders Loom, Descript, HireVue, Axon.

We seek a UX Designer reporting directly to the Director of Product Management for our Customer Platform team. In this role the UX Designer will have the opportunity to work on strategic customer platform initiatives Including helping discover business problems, user needs and the right solution in partnership with engineering and product.

Customer empathy is core to the success of this role. You will be designing products & capabilities that our customers directly interact with you should feel at home digging for pain paints in interviews with customers & prospects and be opinionated around good Design and User Experience

Job Responsibilities

  • Ship measurable business value through design by:
    • Identifying and solving problems
    • Creating experiences that are easy to use
    • Iterating toward intended success metrics
    • Driving the discovery of user and customer insights
  • Design new experiences or layouts that adhere to and, when appropriate, evolve and define our design system
  • Drive partnerships and collaborate effectively with your team (Researchers, Product Managers & Engineers)
  • Design experiences that simplify the complex, into usable interfaces
  • Contribute to strategic decisions
  • Give and solicit feedback from designers and the broader product team.
  • Demonstrate strong day-to-day execution skills with meticulous attention to detail

Basic Qualifications

  • Aptitude in the 6 main skill sets we define success by:
    • Product thinking
    • Interaction design
    • Visual design
    • Proactivity and drive
    • Intentionality
    • Self-awareness
  • A portfolio that showcases your ability in the skills above
  • Experience using Figma as a primary design and prototyping tool

Preferred Qualifications

  • Demonstrated SaaS B2B design experience
  • Experience evangelizing design to an organization.
  • Experience working simultaneously with multiple PMs.
  • Bias toward outcomes over output.


  • Bachelor’s degree or equivalent professional experience


Life at Rev

Rev is a profitable, growth-stage startup that specializes in meeting the speech-to-text needs of hundreds of thousands of customers annually through its unmatched combination of the world’s most accurate speech AI and the world’s largest community of freelancers working side-by-side.

Rev’s suite of products includes transcription, captioning, subtitling, as well as a live-captioning app for Zoom video conferencing. Rev also boasts seamless integrations with YouTube and Vimeo, as well as custom APIs for enterprise clients who need novel speech-to-text solutions.

Founded in 2010 by five MIT alumni, Rev has raised millions of dollars in venture capital from top Silicon Valley VCs and experienced exceptionally rapid growth, both internally and externally. Rev was recently named by Forbes as one of America’s Most Promising Artificial Intelligence Companies and is a destination for the world’s foremost engineers and speech scientists.

Our promise is to create great work from home jobs, powered by AI. Our vision is to transcend all barriers of communication. Joining Rev means joining a team of smart, passionate, and friendly people with different backgrounds, shared ideas, and similar goals. Oh, and tons of perks!

  • Get Paid: Be competitively compensated by a well-funded startup. Enjoy full benefits, options, and a 401k.
  • Desk Budget & Office Equipment: Rev will provide you with a new laptop. You will also have a budget to outfit your workspace.
  • Make a Difference: Be measured by your impact, not your effort. Help create real jobs for real people.
  • Work Where You Want: For most roles, be free to stay at home, come to the office, or work from a coffee shop.
  • Have Fun: Plan and participate in events like field day, baseball games, ski trips and happy hours.
  • Stretch Yourself: Learn new skills, talk to customers, drive product improvements, or learn to design. We will push you to your limits.