Job Description

Title: User Acceptance Tester – National Remote

Location: Dallas TX US


Job Category: Sales & Marketing
Job Type: Full-time

You’ll enjoy the flexibility to telecommute* from anywhere within the U.S. as you take on some tough challenges.

The UAT [User Acceptance Tester] Analyst will work within the Producer Administration team to ensure product readiness prior to usage by business through end-to-end user experience testing on multiple applications. The UAT Analyst will provide our customers with the confidence and assurance that the software is ready for use with major focus on business process, controls, and quality system performance.

This position is full-time (40 hours/week) Monday – Friday. Employees are required to have flexibility to work any of our 8-hour shift schedules during our normal business hours of 7:00am 5:00pm local time. It may be necessary, given the business need, to work overtime or weekends when needed.

*All Telecommuters will be required to adhere to UnitedHealth Group’s Telecommuter Policy

Primary Responsibilities:

  • Evaluate business processes, develop, and analyze business requirements and user stories in a collaborative environment
  • Identify areas of improvement associated with business processes
  • Develop comprehensive test scenarios/scripts based on feature and user story documentation
  • Execute manual user acceptance testing within a test environment
  • Support regression testing to maintain system integrity
  • Identify defects in development and/or software changes and isolating expected results or fixes
  • Coordinating UAT reviews and presentations with end users and obtaining business signoffs/approvals
  • Function as a resource for end users on system enhancements and process changes
  • Other duties as assigned

You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.

Required Qualifications:

  • High School Diploma (or higher) with 3+ years of experience in a comparable role
  • 3+ years of Business User Acceptance Testing experience
  • 1+ years of Broker Service and/or Commission/Credentialing experience
  • Experience with Microsoft Excel (creating and editing formulas, pivot tables, and spreadsheets), Microsoft PowerPoint (creating slides, adding text, presenting)
  • Ability to support multiple releases which includes evening and weekend deployments as needed
  • Ability to work full-time, Monday – Friday between 7:00am 5:00pm local time including the flexibility to work occasional overtime given the business need

Preferred Qualifications:

  • Experience with Agile methodology
  • Experience managing high volumes of data including test data mining
  • Effective at prioritizing projects, tasks, and deadlines
  • Healthcare Insurance experience

Telecommuting Requirements:

  • Required to have a dedicated work area established that is separated from other living areas and provides information privacy
  • Ability to keep all company sensitive documents secure (if applicable)
  • Must live in a location that can receive a UnitedHealth Group approved high-speed internet connection or leverage an existing high-speed internet service

Soft Skills:

  • Strong organizational skills
  • Strong oral and written communication skills

California, Colorado, Connecticut, Nevada, New Jersey, New York, Washington or Rhode Island Residents Only: The salary range for California / Colorado / Connecticut / Nevada / New Jersey / New York / Washington / Rhode Island residents is $18.80 – $36.78.Pay is based on several factors including but not limited to education, work experience, certifications, etc. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.

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