Job Description

Title: Technical Writer

Location: United States – Remote

It’s fun to work in a company where people truly BELIEVE in what they’re doing!

Job Description Summary:

Rocket Software is a leading global developer of software products that help corporations, government agencies, and other organizations reach their technology and business goals. Thirteen-hundred Rocketeers on five continents build and deliver mission-critical solutions for more than ten-thousand customers and partners.

Rocket Software is looking for a dynamic Technical Writer to join our vibrant, global content team. This contributor will bring creativity and enthusiasm for new technologies to our Rocket products. The ideal candidate enjoys working closely with team members from many disciplines and continually striving to improve the content experience of our products.

Essential Duties and Responsibilities:

  • Plans, organizes, and develops content that supports customer needs including in product and user content, reference guides, and release notes
  • Participates in product grooming, planning, and development meetings
  • Collaborates with product management, development, project managers, customer support, and users to plan, create, and update product content that supports the business strategy
  • May participate in user research and evaluating the product interface from the user perspective
  • Works with an editor and/or a content strategist as necessary
  • May assist in developing blog posts, community articles, and white papers that contribute to customer success
  • Maintains up-to-date knowledge on trends and best practices for developing software content

Required Qualifications:

  • Bachelor’s degree in Technical Communication, Journalism, English, or another technical discipline
  • Experience working as an Technical Writer
  • Experience with DITA and associated information development tools
  • Comprehensive understanding of minimalism and structured authoring
  • Understanding of software technologies and APIs
  • Ability to quickly learn new tools and technologies
  • Ability to think critically and propose content to address customer needs
  • Self-motivated, detail-oriented team player with excellent time-management and organizational skills
  • Fluent in spoken and written English


  • Bachelor’s degree in Technical Communication, Journalism, English, or another technical discipline


The base salary range for this role is $66,679.50 – $83,349.50 /year. Exact compensation may vary based on skills, experience, and location.

What Rocket Software can offer you in USA:

  • Extensive paid time off programs (paid holidays, sick, and vacation time)
  • Healthcare coverage options to fit you (and your family’s) needs
  • Retirement savings, with matching contributions by Rocket Software
  • Life and disability coverage
  • Leadership and skills training opportunities
  • Two paid work days for off-site training