About the Role
Title: Technical Project Manager (Benefits Administration)
Location: Remote United States
Full time
Job Description:
Together we fight for everyone’s opportunity for a better financial future.
We will do this together – with customers, partners and colleagues. We will fight for others, not against: We will stand up for and champion everyone’s access to opportunities. The status quo is not good enough … we believe every individual and every community deserves access to financial opportunities. We are determined to support both individuals and communities in reaching a better financial future. We know that reaching this future depends on our actions today.
Like our Purpose Statement, Voya believes in being bold and committed to action. We are committed to a work environment where the differences that we are born with – and those we acquire throughout our lives – are understood, valued and intentionally pursued. We believe that our employees own our culture and have a responsibility to foster an environment where we all feel comfortable bringing our whole selves to work. Purposefully bringing our differences together to positively influence our culture, serve our clients and enrich our communities is essential to our vision.
Are you ready to join a company with a strong purpose and a winning culture? Start your Voyage – Apply Now
Profile Summary:
Benefitfocus is searching for a Project Manager to join the Public Sector Implementation team. This is a remote position that may require work at a customer site from time to time. The hours of operation are based on central time. The Project Manager coordinates all aspects of a product or service offering from inception to installation. Installations may involve acceptance of enterprise software systems and/or system integration. This includes extensive interaction with sales, engineering, product, operations and other members of cross-functional teams. The Project Manager is typically focused on the delivery of new or enhanced features and/or integrations to improve customer satisfaction through the use of technology. Project management skills and a strong technical background are required in order to be successful in the role.
Project objectives address the complex business goals of our Public Sector clients in the benefits administration space. The Project Manager is the primary point of accountability to business partners and other parties for project planning, day-to-day execution, management, implementation, readiness and reporting of medium to large projects often with varying scope, high complexity and non-contained risk. The Project Manager is accountable to manage and monitor project tasks and controls during portfolio planning, project planning, and delivery activities to ensure on-time and quality outcomes are met within scope and budget. The Project Manager works independently and applies leading project management knowledge, skills, tools and techniques to meet project objectives.
Profile Description:
- Accountable to business sponsor(s) and management to drive delivery of quality solutions tied to clearly understood business problem(s) and benefit(s)
- Deliver project/program objectives on-time, with quality, within scope and budget to meet or exceed stakeholder needs and expectations
- Develop, manage, monitor, and report on all project/program tasks, activities, controls, deliverables, and reports
- Supply accurate project/program estimates and tightly manage project budget, approved funding, forecasts, and actuals; understands what is driving the costs and what is needed to achieve desired outcomes
- Promote early awareness, communication, transparency and mitigation planning of critical dependencies, risks and issues within project
- Secure and maintain project/program resources and actively manage resource plan
- Facilitate & drive simplified solutions to complex problems to enable positive outcomes
- Drive lessons learned and knowledge retention for future use
- Build partnerships and alliances across the enterprise and at all levels
- Be a Trusted advisor / leader with project team, customers and stakeholders at all levels of the organization
- Hands-on and results driven leader with a proven ability to work collaboratively and effectively across organizations and cross functional teams
- Understand, apply, promote, and contribute to Voya delivery methodologies, standards, and tools
- Look for and champion opportunities to reduce cost and improve efficiency while delivering on all commitments
- Actively contribute to the PM community
- Manage vendor relationships as required
Knowledge & Experience:
- Demonstrated ability and experience (3+ years) managing medium to large projects and/or small programs
- Bachelor’s degree or equivalent work experience required
- PMP preferred
- Benefits administration experience required
- Familiarity with EDI, API, SSO, etc. preferred
- Innovative leader with the ability to question status quo, influence change and provide forward thinking
- Effectively operate with ambiguity and limited information
- Demonstrate proven capability to be disciplined and flexible at the same time
- Ability to communicate the need for change, its purpose, and it’s expected impact to stakeholders at all levels of the organization to ensure understanding and buy-in
- Strong project management financial acumen
- Success of building partnerships and alliances across the enterprise and at all levels
- Proven ability to create open environments conducive to freely share information and ideas; listen and effectively communicate with clarity and precision
- Tailors the communications language, method and frequency based on the intended audience
- Exercises independent and fair consensus building skills when conflicts arise
- Proven ability to apply leading project management skills, tools and techniques to project deliverables, processes, communications and presentations
- Continuous learner; quickly adapt to changing environment and personalities
- Decisive decision-making orientation; ability to make timely, well-reasoned decisions that balance the needs of all constituents
- Critical thinker with proven track record of effectively leading execution and value through highly matrixed teams
- Effectively, clearly and concisely communicate in all methods (verbal, written, presentation) to various levels of the organization
- Comfortable under pressure with the ability to manage to tight deadlines while maintaining quality and managing to an acceptable level of risk