Employer: HubSpot

About the team

The HubSpot Product team is made up of over 1000 engineers, designers, product managers, and researchers. We’re passionate about building tools that help small and medium-sized businesses market, sell, and serve their customers and ultimately, grow better.

Those tools end up in the HubSpot application platform, which itself is made up of thousands of services, workers, and jobs spanning over 170 teams and thousands of repos. Our teams work autonomously to deploy these systems across a common infrastructure, up to 3,000 times a day. As we’ve grown to serve in excess of 100,000 customers in over 100 countries, reliability and stability have become just as important as speed and time to market. And as we’ve opened up our APIs, our product has moved to the core of many of our customers’ and partners’ businesses.

In 2019, we built an SRE team to help our product teams focus on delivering highly available and dependable products. This team is off to a great start: evangelizing, building tools, and embedding onto product teams. We want to broaden this team’s impact by building a sister team focused on chaos engineering.

Chaos engineering is a new discipline at HubSpot. As the Tech Lead of the team, you will have autonomy to help set the goals and guide the direction of the team. As we move from a reactive to proactive stance on reliability engineering, the chaos team will be instrumental in helping product and infrastructure teams better handle system failures. The primary focus of the team will be to safely degrade the state of product applications and infrastructure services to determine how they fail and to ensure they fail in ways that minimize customer pain.

The team will embark on a combination of tasks, building tooling, orchestrating game days, consulting and embedding on teams to help with remediations, and evangelizing failure testing.

What we’re looking for:

  • Interest or experience with chaos engineering, SRE culture, and improving reliability with automation
  • Experience designing and operating distributed systems and cloud infrastructure at scale
  • Interest or experience with evangelizing best practices and working collaboratively with other engineering teams to solve for the customer

We know the confidence gap and imposter syndrome can get in the way of meeting spectacular candidates, so please don’t hesitate to apply we’d love to hear from you.

Important COVID-19 Guidance (For candidates applying to roles in the United States):

In September 2021, the US government issued new federal vaccine guidance that certain government contractors must adhere to. HubSpot is a covered federal contractor and so, based on this guidance, our US-based employees are required to be vaccinated, and show proof of vaccination, by Dec. 8, 2021. What does this mean for you as a potential candidate? It means that if you were to join HubSpot, you would need to be fully vaccinated by Dec. 8, 2021 or by your hire date (whichever is later) to be eligible to start in the role. As a condition of employment, you would need to submit official COVID-19 vaccine documentation. HubSpot will consider and review reasonable accommodation requests based on medical or religious grounds for qualified candidates. Please consider this new requirement when applying to HubSpot.

About HubSpot

HubSpot (NYSE: HUBS) is a leading customer relationship management (CRM) platform that provides software and support to help businesses grow better. We build marketing, sales, service, and website management products that start free and scale to meet our customers’ needs at any stage of growth. We’re also building a company culture that empowers people to do their best work. If that sounds like something you’d like to be part of, we’d love to hear from you.

You can find out more about our company culture in the HubSpot Culture Code, which has more than 5M views, and learn about our commitment to creating a diverse and inclusive workplace, too. Thanks to the work of every employee globally, HubSpot was named the #4 Best Place to Work on Glassdoor in 2021, and has been recognized for award-winning culture by Great Place to Work, Comparably, Fortune, Entrepreneur, Inc., and more.

Headquartered in Cambridge, Massachusetts, HubSpot was founded in 2006. Today, thousands of employees work across the globe in HubSpot offices and remotely. Visit our careers website to learn more about culture and opportunities at HubSpot.

By submitting your application, you agree that HubSpot may collect your personal data for recruiting, global organization planning, and related purposes. HubSpot’s Privacy Notice explains what personal information we may process, where we may process your personal information, our purposes for processing your personal information, and the rights you can exercise over HubSpot’s use of your personal information.

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