About the Role
Title: Technical Business Analyst – Remote
Location: Eden Prairie MN US
Job Description:
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by diversity and inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health equity on a global scale. Join us to start Caring. Connecting. Growing together.
The Technical Business Analyst position is a key technical position in a leading FinTech company (Solutran) that is operating independently as part of Optum Financial/UHG. The corporate headquarters is based in the Eden Prairie, MN Optum facility, but this position is also eligible for full-time tele-commuting.
As a Retail Integration Technical Business Analyst at Optum, you will play a key role in our S3 network expansion and implement systems that contribute to the network’s best-in-class availability and transaction processing integrity. The ideal candidate will have a solid analytical and technical background to troubleshoot, support, and enhance a complex transaction processing infrastructure. This person will also be comfortable providing technical guidance and support to transaction processing developers at both Optum and our merchant partners.
In this role you will collect, collate, and translate business requirements into user stories and acceptance criteria that can be built into quality software produced by our development teams. You will be an active thought partner and subject matter expert, deeply involved in new projects that provide our clients and users with an unmatched set of products and services.
You must possess a unique blend of analytical skills along with business and technical expertise. You will collaborate closely with designers, product managers, engineers, QA, and other cross-functional team members within the organization to build products that delight our users. Optum is a stable, fast-growing company with opportunities to advance and now is the time to join us!
You’ll enjoy the flexibility to work remotely * from anywhere within the U.S. as you take on some tough challenges.
Primary Responsibilities:
- Develop and maintain S3 retailer integration specification and supporting documentation
- Act as lead technical contact for merchants for POS integration projects
- Assist in transaction processing platform QA and testing for merchant and Solutran development projects
- Troubleshoot payment transactions, benefits, and settlement processing issues and anomalies
- Assist in merchant production implementations and ongoing support
- Work with product teams to improve and enhance the S3 transaction processing infrastructure
- Design and implement controls that will ensure 100% S3 transaction processing platform quality and availability
- Performs all activities in a manner consistent with Optum’s core principles