About the Role
Title: Strategic Account Executive
Location: Remote, Americas
Category: Sales
Job Description:
About Platform.sh
The Platform.sh Platform-as-a-Service (PaaS) removes the complexities of cloud infrastructure management and optimizes development-to-production workflows, reducing the time it takes to build and deploy applications. Delivering efficiency, reliability, and security, giving development teams both control and peace of mind. Built for developers, by developers.
Adopted and loved by 16,000+ developers, 7,000 customers, and proven over the last 8 years – Platform.sh provides out-of-the-box capabilities that serve as the launchpad for creative development teams’ out-of-the-box thinking.
We provide 24×7 support, managed cloud infrastructure, and automated security and compliance with an all-in-one PaaS. We give our customers complete control over their data by keeping applications secure and available around the clock.
Platformers are a remote, global workforce, and we thrive in a multicultural team. We are committed to open source and an open, welcoming environment. Our team spans the globe and the experience spectrum. What’s our commonality, our cultural fabric? A curious spirit and a thirst for knowledge; an eagerness for innovative ideas and cultures. We believe we can build anything together in an environment that frees you to do your best work.
Bring your expertise and enthusiasm to our growing, global organization. Your contributions, collaboration, and unique point of view are recognized and valued here.
Position Summary:
Platform.sh is actively seeking a Strategic Account Executive to join our Sales team in North America. As a key player in our sales organization, this role is crucial for driving growth by identifying and nurturing high-potential accounts. You will represent Platform.sh, building strong relationships across diverse business units and consistently surpassing sales targets. Your role covers the entire sales cycle – from generating leads and qualifying prospects to closing deals and managing accounts to ensure retention and growth objectives are achieved.
This position is a quota-carrying, individual contributor role focused on acquiring new Platform.sh customers. You will report directly to the General Manager of Sales, North America/APAC.
What to expect:
- Create and execute a tailored plan to achieve corporate objectives within new and existing client accounts, matching our ideal client profile across your territory and emphasizing our value proposition.
- Manage the entire sales process from prospecting to deal closure, including assessing buying intent and tracking customer and transactional data in Salesforce.
- Coordinate with product support, sales engineering, and other internal resources throughout the sales cycle, ensuring effective collaboration and support for sales activities.
- Provide product demonstrations and support to potential customers, either independently or alongside a Solutions Architect.
- Stay informed about competitors, industry developments, and product innovations to strategically position Platform.sh in the market.
- Foster effective communication with management, customers, partners, and internal teams, including pre-sales and onboarding staff. Engage in strategy sessions and customer care initiatives.
- Accurately forecast and successfully close new business opportunities, effectively articulating how Platform.sh stands out from competing products.
- Drive new subscription revenue opportunities by adeptly managing sales processes and building a robust pipeline. Assume full responsibility for the overall strategy and results of your territory.
- Build and maintain strong, long-term relationships with key clients to ensure satisfaction, retention, and growth.
- Develop and implement account strategies that align with clients’ goals and the company’s growth objectives.
- Travel as needed across your designated region to support sales efforts and strengthen customer engagements.
What you bring:
- 5+ Years of Technology Sales Experience: Demonstrating success in technology-focused B2B sales environments, with substantial experience working within North America.
- Strong Business Acumen: Passion for resolving clients’ business challenges beyond relationship management using technology alongside self-direction and resourcefulness.
- Proven Sales Performance: Consistent track record of surpassing monthly, quarterly, and annual sales goals, especially in winning net new business.
- Technological Acumen: An ability to quickly grasp new technological concepts, demonstrating a keen understanding and interest in the technology sector.
- Pipeline Generation: Strong experience with generating sales pipelines, identifying leads, and nurturing prospects through to contract signature.
- Communication & Interpersonal Skills: Excellent verbal and written communication abilities, coupled with strong interpersonal skills to build rapport and engage effectively with prospects.
- Team Collaboration: A team player mentality with a positive attitude, eager to collaborate effectively within a global team setting.
- Sales Methodologies: Demonstrable experience in managing and closing new clients using Solution Selling and Value Selling techniques. Familiarity with MEDDIC / MEDDPICC sales methodologies preferred.
- Self-Starter Mindset: Independent and proactive, with the ability to initiate and drive projects forward while being an integral part of a global sales team.
- Tenacity and Target-Driven: Tenacious in pursuit of sales targets, with a strong desire to consistently exceed expectations.
- CRM Proficiency: Experience with CRM software, preferably Salesforce, to manage relationships and maintain accurate sales records.
- Travel Requirement: Willingness to travel as required to meet business needs (approximately 30-40% of the time).
Bonus point for:
- Experience with platform-as-a-service, cloud technologies, and web applications.
- Bachelor’s Degree with a technical or business focus preferred.