Job Description
Title: Staff Services Engineer
Location: Remote US
Hiring Ranges:
US Tier 1 Locations: $163,000 USD – $239,000 USD
US Tier 2 Locations: $150,000 USD – $220,000 USD
US Tier 3 Locations: $138,000 USD – $203,000 USD
To learn more about our Hiring Range System, please click this link.
Why Mozilla?
Mozilla Corporation is the non-profit-backed technology company that has shaped the internet for the better over the last 25 years. We make pioneering brands like Firefox, the privacy-minded web browser, and Pocket, a service for keeping up with the best content online. Now, with more than 225 million people around the world using our products each month, we’re shaping the next 25 years of technology. Our work will focus on diverse areas including AI, social media, security, and more. And we’re doing this while never losing our focus on our core mission making the internet better for everyone.
The Mozilla Corporation is wholly owned by the non-profit 501(c) Mozilla Foundation. This means we aren’t beholden to any shareholders only to our mission. Along with 60,000+ volunteer contributors and collaborators all over the world, Mozillians design, build and distribute open-source software that enables people to enjoy the internet on their terms.
About this team:
Mozilla’s Core Services team is looking for a Staff Services Engineer to help build the present and future of our Crash Ingestion and Analysis infrastructure. Mozilla’s crash reporting system serves the needs of multiple products, including the Firefox browser, from data collection through to insights. Our goal is to build a robust, efficient, and effective system that makes it increasingly easy to inform the stability of Mozilla’s growing set of products.
What you’ll do:
- Designing, building, and improving systems to reliably and efficiently process crash data at the scale of Firefox.
- Informing business decisions around prioritization of work on product stability with data.
- Scaling crash ingestion systems to address new products and use cases.
- Mentoring teammates, developing and improving engineering best practices across MozProd Infrastructure.
What you’ll bring:
- 5+ years of professional experience in software development
- Experience developing robust services according modern best practices of observability and CI/CD
- Strong software engineering fundamentals: modularity, abstraction, data structures, and algorithms.
- Prior experience as a technical lead, team lead, or similar leadership role.
- Proficiency in Python
- Professional experience in JavaScript
- Commitment to our values:
- Welcoming differences
- Being relationship-minded
- Practicing responsible participation
- Having grit
What you’ll get:
- Generous performance-based bonus plans to all regular employees – we share in our success as one team
- Rich medical, dental, and vision coverage
- Generous retirement contributions with 100% immediate vesting (regardless of whether you contribute)
- Quarterly all-company wellness days where everyone takes a pause together
- Country specific holidays plus a day off for your birthday
- One-time home office stipend
- Annual professional development budget
- Quarterly well-being stipend
- Considerable paid parental leave
- Employee referral bonus program
- Other benefits (life/AD&D, disability, EAP, etc. – varies by country)