Job Description

Staff Product Manager, Search Experience

About Ancestry:

When you join Ancestry, you join a human-centered company where every person’s story is important. We believe that by discovering the struggles and triumphs of our past, we can foster deeper bonds and more meaningful connections among families and communities. Our talented team of scientists, engineers, genealogists, historians, and storytellers is dedicated to empowering customers around the world from all backgrounds on their journeys of personal discovery.

With more than 30+ billion digitized global historical records, 125+ million family trees, and 22+ million people in our growing AncestryDNA database, Ancestry helps customers discover their family story and gain a new level of understanding about their lives. Passionate about dedicating your work to enriching people’s lives? You belong at Ancestry.

Ancestry is looking for a Staff Product Manager, Search Experience to develop the product strategy, roadmap and execution of Ancestry’s Search products. Search is the beating heart of Ancestry’s Family History products, helping customers to navigate virtually all our datasets, to find the knowledge and gem stories about their ancestors. You will work closely with the data science, search engineering, technical product management, marketing, customer support and legal teams to develop and optimize the most delightful and relevant search experience for our customers. You’ll define metrics, lead the development of new algorithms, and build interfaces that highlight the best content that Ancestry has to offer customers, validating that vision through rapid prototyping, measuring effectiveness, and partnering across the organization to bring your vision to market.

What you will do:

  • You will define the strategy and vision of our search experience based on a deep understanding of customer needs, the product, and industry trends, convert that strategy to a roadmap, then deliver it.
  • You’ll be responsible for end-to-end search experience, and partner with experts in machine learning and search ranking across Engineering, Data Science, and Design to define innovative approaches to solve real business challenges leveraging the power of Data, AI and ML.
  • You will tackle challenging, complex problems that play a central role in how customers search and discover content to create an industry leading research experience.
  • In partnership with your colleagues, you’ll transform your strategy into a product that scales globally. This involves considering local customer needs, cultural nuance, and competitive environments to help our business grow and retain our loyal customer base while also addressing the needs of our new customers.
  • Collaboratively partner with research user experience, marketing, customer support, and legal teams to deliver customer value on a rapid and regular cadence; learn quickly from quantitative and qualitative feedback; iterate approach with urgency based on learnings.
  • Dig deep into product performance and customer trends with data science, product analytics and customer research to gain insight into your customers and to enable next-generation search experiences.

Who you are:

  • Minimum 7+ years of experience delivering highly successful and innovative consumer products. Experience developing search or recommendation products is strongly preferred.
  • You have a proven track record of building data-driven products at scale (serving millions of customers) through strong partnerships with engineering.
  • Passionate, creative customer problem solver using a combination of data and customer insights, while achieving business outcomes. You are known for delivering elegant solutions for true user problems.
  • Highly effective written communication skills, presentation techniques, meeting management, and team building skills.
  • A high bar across the board – for your own contributions, for the people you work with, and for the products you work on. You are data driven to the point of pulling the data you need to inform your decisions. Experience working with experimentation to assess the effectiveness of feature and algorithmic updates coupled with great design instincts.
  • Last but not least, you thrive in a collaborative environment and define personal success by the efficacy of your team, the regard of your colleagues, and the delight of our customers.
  • Bachelor’s degree; STEM / computer science background a plus.

Additional Information:

Ancestry is an Equal Opportunity Employer that makes employment decisions without regard to race, color, religious creed, national origin, ancestry, sex, pregnancy, sexual orientation, gender, gender identity, gender expression, age, mental or physical disability, medical condition, military or veteran status, citizenship, marital status, genetic information, or any other characteristic protected by applicable law. In addition, Ancestry will provide reasonable accommodations for qualified individuals with disabilities.

All job offers are contingent on a background check screen that complies with applicable law. For San Francisco office candidates, pursuant to the San Francisco Fair Chance Ordinance, Ancestry will consider for employment qualified applicants with arrest and conviction records.

Ancestry is not accepting unsolicited assistance from search firms for this employment opportunity. All resumes submitted by search firms to any employee at Ancestry via-email, the Internet or in any form and/or method without a valid written search agreement in place for this position will be deemed the sole property of Ancestry. No fee will be paid in the event the candidate is hired by Ancestry as a result of the referral or through other means.