Job Description

Title: Staff Product Designer

Location: Anywhere in the U.S. (Remote)

Let’s face it, a company whose mission is human transformation better have some fresh thinking about the employer/employee relationship.

We do. We can’t cram it all in here, but you’ll start noticing it from the first interview.

Even our candidate experience is different. And when you get an offer from us (and accept it), you get way more than a paycheck. You get a personal BetterUp Coach, a development plan, a trained and coached manager, the most amazing team you’ve ever met (yes, each with their own personal BetterUp Coach), and most importantly, work that matters.

This makes for a remarkably focused and fulfilling work experience. Frankly, it’s not for everyone. But for people with fire in their belly, it’s a game-changing, career-defining, soul-lifting move.

Join us and we promise you the most intense and fulfilling years of your career, doing life-changing work in a fun, inventive, soulful culture.

If that sounds exciting and the job description below feels like a fit we really should start talking.

As Staff Product Designer of our exceptional design team, you will have the opportunity to shape the direction of our UX framework and design strategy to help professionals shape their journey of career and personal transformation. You will take risks and push design boundaries while constantly advocating for our members (consumers), partners (Fortune 5000 companies), and coaches. You will partner tightly with product and engineering to understand pain points, validate your designs, collaborate, adjust, and iterate quickly. You will thrive in an ego-free environment that values finding the best outcomes.

If you are passionate about human thriving, applying UX thinking to complex system problems, and operating as a high-performing design team, we’d love to hear from you.

What you’ll do:

  • Be a strategic problem solver who will lead the most challenging strategic and business related projects often without an obvious way forward. Fully aware of adjacent dependencies, making sure solutions are pragmatic and have a high impact at the company level.
  • Exercise UX strategy and processes to enable the team to identify the right user insights, goals, and problem framing. Effectively applies empathy and context awareness of the problem at different zoom levels: the user level, business strategy, technical infrastructure, and organizational structure.
  • Execute the process of planning, navigating trade-offs, and creating meaningful user experiences inspiring and ensuring that the products we build are designed to create impact.
  • Effective communicator and brilliant stakeholder manager (leaders at all levels) who can collaborate closely with product, engineering, UX research, and UX writing counterparts to shape a data-informed vision for the user experience of our products.
  • Make smart and decisive decisions and be comfortable and self-driven through ambiguity and uncertainty in an ever changing macroeconomy.

If you have some or all of the following, please apply:

  • You have 9+ years of experience leading and/or operating as an individual contributing designer.
  • Bonus if you’re familiar with multi-sided marketplace experiences, service design or enjoy designing experiences beyond the screen.
  • Passionate about our mission to “help every person pursue their life with clarity, purpose, and passion”
  • Naturally curious and want to push boundaries of what’s possible
  • Methodical with strong attention to detail
  • Self-directed and biased towards action
  • Constantly improving and open to feedback through collaboration
  • Expert verbal and written communicator with remote teams
  • Previous experience contributing as Staff to Principal level designer.
  • Strong design portfolio that demonstrates depth of skill in both UX and UI
  • Experience communicating and demonstrating prototypes in various states of polish to coworkers and stakeholders using a variety of tools (Figma, Framer, etc)
  • Experience leading the end-to-end design process and/or agile sprints.
  • You have a track record of getting others to participate in, and contribute to, the design process.