About the Role
Title: Staff Product Designer, PLG
Location: Remote – Canada, United States
Full time
job requisition id: BF-REQ-3097
Job Description:
Clio is more than just a tech company-we are a global leader that is transforming the legal experience for all by bettering the lives of legal professionals while increasing access to justice.
Summary:
We are currently seeking a Staff Product Designer to join our Experience Architecture Team. This role sits within the Product Design function and reports to the Director of Experience Architecture. This role can be performed from one of our Canadian offices, or remotely from the US or Canada or a combination of both. Some exceptions may apply.
What your team does:
Design plays an integral role at Clio, making up one of the three pillars of our Research and Development organization alongside Product Management and Engineering. Product designers directly engage in researching the behaviours and needs of our users. They act as user experience champions as we work to transform the way lawyers and their staff provide services to their clients. If you’re focused on shipping value to customers with an opportunity to revolutionize an industry, you’ve found your next team.
As part of the Experience Design Architecture team, you will lead the design of Product-Led Growth initiatives that empower users to unlock the full potential of Clio’s products and drive business growth. In this pivotal role, you’ll work across product boundaries to create scalable design solutions and frameworks that seamlessly onboard new users and guide them to discover and engage with additional Clio products as their needs evolve.
What You’ll Work On
- Collaborate with Product Management, Engineering, and Research to drive design strategy, product decisions, and roadmap priorities based on user research and business needs
- Own end-to-end user journeys and all aspects of design execution from vision, and ideation, to prototyping, to user testing, to final production
- Collaborate with your peers and other designers to develop a multi-product vision for your problem space. You’ll bring together designers from across the organization and help them understand how their work contributes to a multi-product vision
- Collaborate with other product designers to drive alignment and consistency across the entire user experience
- Challenge established patterns and discover new ways of problem-solving, all while being a clear and effective communicator
- Provide mentorship and design feedback to other design team members
- Serve on the Staff Product Design council to contribute to design team culture and initiatives, as well as maintain and upgrade the design system
What You’ll Bring
- 7+ years of Product Design experience
- Mastery of your craft including driving UX research, strong visual & interaction design skills, prototyping, and UX best practices
- A desire and willingness to experiment and take big swings
- Excellent written and verbal communication skills
- Low ego and open-mindedness
- Experience building SaaS products
- Experience building for SMBs or Consumers
- Experience with systems thinking and working on platform teams in collaboration with product and feature teams