Job Description
Solutions Engineer, SMB
at Webflow
U.S. Remote
At Webflow, our mission is to bring development superpowers to everyone. Webflow is the leading visual development platform for building powerful websites without writing code. By combining modern web development technologies into one platform, Webflow enables people to build websites visually, saving engineering time, while clean code seamlessly generates in the background. From independent designers and creative agencies to Fortune 500 companies, millions worldwide use Webflow to be more nimble, creative, and collaborative. It’s the web, made better.
We’re looking for a Solutions Engineer to support our Growth tier and inspire our customers by helping them understand the art of what’s possible with the Webflow platform. You will uncover customer business and technical priorities, and tell a differentiating story that shows how our solution will help them meet their business objectives. Webflow Solutions Engineers also influence our product direction by championing the customer voice and by staying at the forefront of the digital experience market.
About the role
- Location: Remote-first (United States; BC & ON, Canada)
- Full-time
- Exempt status
- Our cash compensation amount for this role ranges from $122,000 – $155,000 for most US locations and $136,000 – $172,000 for US locations with a higher cost of labor. All figures cited above are in $USD and pertain to workers located in the United States. Pay is based on several factors including market location, and may vary depending on job related experience, knowledge, qualifications, and skills.
- Reporting to the Senior Manager, Solutions Engineering
- 10-25% travel may be required
As a Solutions Engineer you’ll
- Guide SMB customers through the evaluation process of Webflow ensuring that our solution meets key business objectives and technical requirements.
- Partner with both the Account Executives and potential customers through deep discovery, solution design, technical validation and business case development.
- Build effective stories through demonstrations that highlight the benefits of using Webflow to solve key customer objectives and challenges.
- Influence product direction by representing the customer voice while working with product, marketing and sales.
In addition to the responsibilities outlined above, at Webflow we will support you in identifying where your interests and development opportunities lie and we’ll help you incorporate them into your role.
About you
You’ll thrive as a Solutions Engineer if you have:
- 2+ years of customer facing experience, ideally but not necessarily in the Web Development, Content Management, or Digital Experience Platform space
- A general understanding of APIs and web development HTML, CSS & JavaScript
- An open minded with a bias toward growth, engaging in opportunities to learn, expand your current scope, and consider differing opinions
- Excellent coaching, writing, discovery and presentation skills.